Description
At H5 Electric, we provide reliable and high quality electrical services in Dixon, CA and the surrounding areas. We have been in business for 16 years and we bring over 20 years of experience in the industry into each project we undertake. We specialize in residential and commercial electrical services and we're dedicated to providing customer service that's second to none. We can do small fixing or install state-of-the-art smart home automation. We'll save you both time and money by combining our deep experience, the highest quality parts and equipment, and our dedication to delivering exceptional service. We are licensed and insured for your protection. Our services include electrical installation, service panel installation, electrical panel replacement, circuit breaker panel installation, fuse box installation, electrical wiring, electric outlet installation, and electrical fixture installation. We provide customers with full consultation to explain their available options so that they can choose the scope of work that's right for their home or business, and within their budget. We don't leave until the customer is satisfied and happy with work provided. We strive to be in constant communication with our customers until the job is done. We offer quotes fair and affordable pricing...
HISTORY
Established in 2007.
H5 Electric Inc began in 2007 and has been built through word of mouth and referrals.
ABOUT BUSINESS OWNER
I do scheduling and get information for estimates for H5 Electric. We take great pride in communication and quality of work.
SERVICES
Lighting Installation, Outlet Installation, Wiring Repair, Circuit Breaker Installation & Replace…, Electrical Panel Repair, Residential Services, Outlet Repair, Electrical Panel Installation, Commercial Services, Wiring Installation, EV Charging Station Installation, Smoke Detector Installation, ,
Reviews
We had the best experience from the first call with Brandy to Troy and his team coming out and getting us electricity! After being put in the wrap around with no electricity we called H5 for help.
If you need someone who is going to have your family best interest on timing and someone to make it happen hire them! Brandy gets it done! Thank you to H5 team again!
We love H5! I use them for all our electrical needs! Very Knowledgeable staff and I find Brandy to be very attentive and honest. Contrary to these other reviews they have been nothing but good to us. I highly recommend!
Wendy R.
05/02/2023 12:00:00 SA
I wish I could give more than 5 stars because this company deserves it! I've always had electrical issues with my house. I've had at least 5 different professional electricians over who tried to fix my problems, said the fixed them, definitely charged me and maybe I'd have a temporary fix but it wasn't until I called H5 that EVERYTHING was fixed and /or replaced. For the first time in 14 years in this house , EVERYTHING WORKS. They explained what was needed, showed me where the problem was and did the work. The right way! I showed them a previous invoice from the last electrician and H5 showed me brawlers and items I was charged for that were were never replaced! H5 taught me so much. I can't express enough how grateful I am . 100% satisfied and happy with the service!!!
I got multiple quotes on a Carmichael re-wire and H5 was almost double the other bids coming in at more than $80k, but Troy was very professional and responsive and I wanted everything done top to bottom - no wires left with any risks, etc. I especially was interested in safety and long term investment - so I figured the inspections would assure that. I specifically discussed with Brandy that it would be worth it with some adjustments because, of course, they would take care of all the permitting and I could talk to inspector during final walk through.
I was already worried dealing with Brandy because I saw a number of reviews on different sites where Brandy became defensive and argumentative with people. But, again, I made clear that I would NOT have time to do any owner-builder permitting myself as a previous contractor had tried to get me to do on the project. I wanted to be able to boast the wiring was 100% safe, updated, inspected. Great news, she said, the previous permit was still open so you don't have to pay the permit fee. I figured this was about the fee.
When the project was done I was headed out of town but asked about the final inspection. No problem inspection can happen when you get back. Never heard anything. Pulled the permit myself to see that she had simply reopened the previous owner builder permit! Now I have to re-do the entire process...and pay fines, just when things at work are much busier than during shutdown. I've called to complain and of course she said this was a misunderstanding, that they will work with me to fix, but I think I made it pretty clear that time is my most crucial commodity and of course now I have this giant task I have to tackle still hanging over my head. Not worth the price tag.
Needed new kitchen outlets installed urgently and H5 office was very responsive, patient, and informative in scheduling same day estimate, and work to be completed the following day. Contractors came out for estimate then work, and were very professional, courteous and knowledgeable. Work was done swiftly and efficiently! Won't hesitate to call them again if future jobs are necessary. Thank you H5!
I am so impressed with H5 Electric. From the moment I dealt with Brandy on the phone to the moment the very competent workers arrived at my house only hours later, everything was transparent and professional.
The power stopped working last night on one of our circuits so we had no light in 3 rooms and a hallway. Flipping the breaker had no effect. I had no idea whether it was going to be a big job or small job. Brandy was able to get one of their teams to come to my house and they diagnosed the problem and fixed it within a half hour.
I am grateful to H5 Electric for doing things the way things are almost never done anymore. They will certainly get my repeat business!
Michael Kitzes
Chris K.
05/12/2022 12:00:00 SA
There were some issues with installation of garage lights, can lights and ceiling fan but they Brandy and Troy help get them resolved a month after installation. But 6 months after installation, the can lights started flickering when dimmed. We contacted Brandy through phone, email, and text with no replies. Then about 10 months after initial installation, one of the can lights won't turn on. Since we were not given any manuals for any of the lights that were installed, we couldn't find the model to replace it. Tried Brandy again but no response again. After a few weeks, finally Brandy replied back and said would send someone over. We still waiting hoping it will get get fixed correctly soon. I think the lights they installed were cheap quality or not properly installed since these issues should not arise in less than one year after installation.
Edit (6/7/22): Increased from 2.5 to 3 stars because after about 1.5 months, Brandy had someone come over to replace all 8 can lights as the original were defective. These new ones seem good so far in the last 2 weeks.
Ms. Tina D.
09/09/2022 12:00:00 SA
I am in the middle of purchasing a property that had some concerns upon inspection. The seller offered to fix it, but I was not satisfied without getting my own opinion. And I am glad that I did. Brandy got back to me immediately regarding my inquiry. She took a lot of information over the phone and her instincts about the problem really confirmed that I was right to insist on a secondary review. Troy was able to go up and do a complete analysis of the house over a holiday weekend, no less. I received the quote back in a day.
Several potentially dangerous items were missed on the first inspection. I am so thankful for Brandy and Troy both for their professionalism and expertise. I could have moved into a very bad situation, completely unaware of these problems. These are good, hardworking people who care about their community and the people that they are servicing. I cannot say enough good things about them. Support small businesses!
Chato F.
05/02/2023 12:00:00 SA
We recently purchased a new home and upon Home Inspection there was some electrical items with deficiencies. After doing some electrician research i decided to leave it to the professionals. I'm so glad I contacted H5 Electric! The crew was so helpful and informative, they got the job done and were clean and efficient. They fixed the deficiencies and installed electrical boxes that were unsafe! I really love that they had my families safety in mind! Thanks again H5!!
Beth P.
04/07/2023 12:00:00 SA
This book of a response is a joke!! Terrible customer service...period and that is exactly what a review is all about, my experience with your business. When you tell me your delay in responding was because you had to deal with the phones PGE and a vast array of other daily duties in a text message that cant be read on one page and still couldn't schedule a simple consultation, that is NOT an abuse of the review system it is FACT. But keep on with the excuses.
Dee Cee D.
05/02/2023 12:00:00 SA
We had a fire in the utility area of our home that left us without electrical power or gas for several weeks. Troy and his team were out the day after we called to assess the damages. H5 handled the permit and installed a new service panel. We have a large home which includes two 200 amp sub panels. Troy rewired the subpanels because only 125 amp sub feeds are permitted now. His team was always there when they said they would be, and the only delays were PG&E related. Brandy worked miracles shortening PG&E delays and county permitting.
I do not publish reviews very often but having experienced EXCEPTIONAL customer service working with H5 Electric I am persuaded to share my experiences with others. In short, if you are looking for an electrician in the Davis area. you can not do any better than to hire H5 Electric. They are technically strong, willing to go the extra mile needed to guarantee total client satisfaction and their pricing is very competitive.
I have a rental property in Davis. I decided it was time to upgrade the wiring and outlets throughout the house and to bring the system up to current code standards.
I asked several contractors to meet me at the site and prepare bids. Brandy set up the day and time and Troy arrived as scheduled on time! During the walk through, Troy took the time to really understand what I was trying to achieve and if I had any specific preferences. Along the way he offered a number of suggestions based on his technical expertise that might be better in the long run. Their bid was very competitive and I awarded them the contract.
A short time after the job was completed, I ran into a technical issue. I contacted Brandy and Troy to let them know what was going on. They both jumped into action and were at the house in a matter of a few hours. They made it clear to me that they would do everything necessary to resolve the issue. We have all read about, or experienced, horror stories regarding contractors who do not stand behind their work. H5 Electric is NOT one of those contractors. I cannot stress how impressed I have been by their commitment to customer service and their willingness to make sure that everything possible has been done to meet my expectations.
We lost electricity and we're in need of responsive electrical contractor help to save the day to include all my freezers loaded with fish, assorted meats. Also, my wife and I work from home and 16 year old daughter requires electricity LoL. Anyway, I came to yelp after 3 other electrical contractors were either no longer working or to busy to return my calls. That is until I found H5 Troy, and his family run business. His wife not only personally called us to let us know they could get us up and running same day but a very reasonable rate too. Troy was professional and resolved all electrical needs quickly. We were so satisfied with H5 electrical services were having additional electrical needs addressed to include wiring for hot tub. Do yourself a favor and call H5 For all your electrical needs.
I had damage from a surge or something that was causing some electrical issues. I had an electrician from another company come out and take a look at my box and they said I should contact my insurance company. I did so and then they ghosted me. I didn't hear back from them. Fast forward two weeks later and me being tired of waiting, I started looking through yelp and I called H5 randomly because I liked some of their pictures and they seemed pretty well rated.
I talked to Brandy on the phone and she set me up with Troy who came out super quick like same or next day I can't remember offhand. I think four days later we had an appointment.
The folks came out early and relocated my box down and upgraded from 100 with no slots to 200 with lots of slots. The folks they had working were professional and quick movers. My house was built in 1906 so im guessing they are pretty good at troubleshooting too. They also ran a separate line to my microwave by request. I had to bounce midway and they finished up.
Long story long - everything looks great - works great. It's nice to be able use my air fryer AND my microwave at the same time. These folks were quick and responsive to text which is my preferred way to communicate since I'm usually working.
I appreciate it when businesses are responsive to messages and put value on your time. It was nice that not only were they on-time they were early. I was actually surprised they were able to get me fixed so quick. Side note: Because it was such an easy process, I just had them quote me on some can lights. Looking forward to doing business with them again.
James B.
08/01/2022 12:00:00 SA
Whoops. I purchased an electric dryer and failed to verify the electrical dryer outlet was set up to accommodate this new requirement. I needed help and fast before the wife came home and witnessed my blunder. H5 electric made an emergency evening visit to temporarily resolve my problem and ordered the necessary parts to permanently restore my home drying capabilities. My electrician, Aaron, told me there would be some delays from the supply chain issues but I shouldn't feel it based on his temporary configuration. True to his word, I didn't know my house was working on a temporary set up. Parts came in, H5 coordinated the install to match my schedule. Very satisfied with H5 and crew. Some of the most honest reliable folks I've ever had the pleasure of working with. Thanks again Aaron , Troy and Steve.
Long overdue review of my excellent experience with Brandy, Troy and Aaron of H5 Electric. I inquired into getting the electric work required to hook up my home to a generator. Brandy responded almost immediately and kept in perfect contact. Troy arrived the same day and evaluated everything, from the fuse box to the generator I had ordered. He performed all the calculations and even called the generator manufacturer for details. As he discovered, the generator I purchased was insufficiently powered. I was able to cancel and reorder before anything had moved. The team at H5 worked with me and the vendors to devise the perfect solution for my use case (interlock, not transfer switch). Aaron installed it in less than an hour and took the time to explain the logic and operation. I had a superb experience with H5, which is a true relief. There aren't enough YouTube videos in the world that can teach you how to do this stuff safely. It's so nice to have experienced, kind, and reliable electricians to lean on.
Contracted them to come in and install some can-less wafer lights in my living room. Troy, the owner, visited to inspect the job and offer a quote. Troy was clear about what he thought needed to be done and how best they could achieve the result I wanted.
Come installation day, the H5 team arrived on time. They wired everything the way I had requested and cleaned up after themselves when they were done. They were very friendly and let me 6-year old son watch them as they worked, which he loved.
It doesn't get much better than that. They were responsive, on time, and fairly priced. Will definitely reach out to them again for any future electrical work. Thanks, guys!
I am so happy I went with H5 electric to add lighting to our new home we just bought. They do great work and have competitive pricing. Aaron, Troy and one of their sons came out and got the whole house done in a day. Now we have beautiful canned lighting throughout and we couldn't be happier. Brandy who works on quoting and scheduling was very responsive and helpful with all the questions I had.
I would definitely recommend them for your electrical needs! My parents plan to use them when they redo the electrical at there house.
Aaron from H5 electric did excellent work removing old fluorescent lights and installing canned recessed lighting. The job was tough, with some cutting into an odd wood prior installation in our mid-70s built house. Also, Aaron set me up quickly with a sheetrock person to complete the job. Very reasonable, very nice work. Also appreciated the clear quote using Square.
Lots of choices out there. H5 is now our go to for electrical.
This is a updated review. I had Brandy wire a generator panel for us. The panel was not wired correctly and was a fire hazard. I was told by Brandy she normally does not wire panels and installed ours via you tube video. We had to hire another contractor to wire our panel correctly. I was also told she was going to label our panel which never happened. I also filed a complaint with the better business bureau which Brandy never responded. There is currently a claim filed with her bond company. It would up costing us over $1300.00 to repair their unprofessional work. I made several attempts to try to resolve this with Brandy. We are very unhappy and currently considering Taking them to Small claims court to recover some of our losses. FYI DONT USE THIS COMPANY, All they care about in my opinion is the money not making things right.
I have posted a few pics of our conversation thank you.
We live in Placerville and decided it was time to replace our 50+ year old 200 amp electric panel. We used the home advisor app and were emailed 5 referrals from electricians within a 24 hour time frame.
After reviewing all of 5 we decided to contact H5 Electric to obtain an estimate. Our choice was based on the fact of their detailed response and they also provided their State license number. Troy came out for a site check and provided us with an estimate right away. Within two weeks our permit was obtained by H5 and our installation was completed by Aaron and Bobby. Troy arrived at the start of the job and came back at completion. This was a smooth process and we were without power for a little over 6 hours. We are happy, pleased and very relieved to have our new panel. Thank you Troy, Brandy, Aaron and Bobby.. for a Job well done
Emily T.
11/09/2021 12:00:00 SA
After a rare Bay Area storm, I was out of power for a week and had consulted a couple electricians, as well as PG&E and no one could seem to fix the issue. I knew I needed some electrical work done at my home but didn't know how pressing it was. My house is 1940's and my panel was pretty old.
H5 Electric was there to the rescue! They came with a crew of people and got the job done quickly and the new panel looks and functions great. Brandy and Troy went way above and beyond their scope by working with the city to get a permit and helping me navigate through dealing with PG&E and city employees to get my permit sorted. I was going to be charged tons of money for an emergency call out and they went to bat for me and saved me hundreds of dollars. I am now moving to a new home and will call them for my next job. Anytime I need a reliable and skilled electrician, I will be calling on the H5 Electric team!! Thank you again!
I called in the afternoon and Brandy set me up with an appointment the next day. Aaron was great. He not only worked through the issues we wanted addressed, but also patiently answered my questions. I will use H5 Electric again, and recommend to others.
10 stars for H5 Electric! Scene: home built in the 50's, questionable electrical choices by previous owners, furnace not on a dedicated circuit so AC won't come on, break has gone kaput, hot house, young kids, frustrated wife.
H5 Electric came to the rescue to install a dedicated circuit so that my AC could get back to running as we approach 90 degree days here in Yolo County. The housing and home improvement industry is on fire right now which means I was getting no-answers or 3 week wait times from other electricians. Then the clouds parted and I called H5. They were out to look at the job in a couple of days, assess, quote, and scheduled something the following week. Price was extremely reasonable, service was excellent, highly recommended.
Brandon W.
01/06/2021 12:00:00 SA
Needed to install a EV charger in my garage, so I asked around. Many people were busy and wouldn't be able to come out until late Jan. Brandy at H5 electric got me scheduled with a quote ASAP, and actually was available to install that same day. Aaron was the MVP. Super knowledgeable, very professional, very competent. Kade (sp?) was a great help, and Troy was here for a bit and was very professional. They knew exactly what I needed, had all the proper tools and materials, and got me situated very quick. I'll definitely return to them with any future electrical projects.
Shauna R.
05/02/2022 12:00:00 SA
I had such a great experience with H5. My job was pretty small, so I wasn't sure if anyone was going to respond. I needed a mirror with a defogger and built in lighting installed in my bathroom. H5 was the first to respond to my request, and with a really fair price. Troy came out promptly, wired the mirror and hung it in about an hour. I will definitely be reaching out to them the next time I have a need for an electrician
Sorry but I cant recommend this company.
They did not follow up on the recommendations to pull a new Wire from the panel to my oven. When I got a second opinion From another electrical company, it turned out they missed diagnosed the problem. The Second company identified the problem. Repaired the problem and did not charge me. Im now glad they did not get back to me, I was looking at spending big dollars. Sorry H5 ! You need to do better.
I was installing a GFI outlet in my new house and somehow lost power in three other kitchen outlets, including the refrigerator (which was thankfully empty). I called around but it was a Saturday and most electricians wouldn't come out for a weekend appointment. Thankfully Brandy at H5 Electric reached out to her tech Aaron and we set up an appointment early the next morning (though they would've come late that evening if our schedules aligned!)
After some trial and error, Aaron diagnosed a wiring issue and got to work, pulling apart several outlets to verify everything was wired appropriately. He also gave me several great pointers about our breaker box and installing other outlets/switches throughout the house as I continue upgrading.
Big thanks to Aaron for giving a new customer VIP treatment, patiently answering my questions as a new DIY homeowner, and getting the job done at a very reasonable price.
Hopefully we won't need to call them out again anytime soon, but if we encounter any other issues or want more advanced upgrades, I won't hesitate to call H5 again. Highly recommended!
Angela C.
09/07/2020 12:00:00 SA
We consulted with tons of electric companies before going with H5. We wanted to upgrade our electrical panel from 100-200. We did our research and because our electric wiring is underground, we needed a team who knew what they were doing. Many companies were telling us it would be too much work and they would have to trench our yard.
This is when I met Brandy. I can not tell you how amazed I am. Texting and emailing between each other was quick and efficient. She fought for us when PgE was trying to tell us we had to change out the wiring that was already there and capable of 200 amp. It's hard because I know nothing about electrical stuff, but Brandy fought for us and wanted to make sure we weren't getting ripped off from pgE and wasn't getting wrong information from them.
This is why I went with them and not just any other company who just kept saying it's a big job and you'll be paying lots of money.
Pricing was far more reasonable than the other companies we consulted with.
On the day of job, I met Troy and his team. They were on time, for straight to work! It was pgE who was late to turn off our electric. They did a fabulous job and everything turned out great after months of fighting with Pge.
I just can't thank them enough. This is the kind of customer service I wish all companies would try to be like. It's not just about the job. It's about the trust and communication skills you build with the client.
Long review, but they are such a great team. Definitely will contact them again for any big jobs in the future.
Thanks H5!
Troy and the crew are super friendly, dependable, and do quality work. Everyone completed the work with efficiency and grace, especially impressive when you consider it was a couple of REALLY hot days in an old house with knob and tube and zero insulation.
They ran a new sub panel to our attic and the conduit outside the house is very clean and barely noticeable. Would highly recommend H5!
This company is not only great at what they do but have fantastic customer service and everyone there is excellent to work with.
We called H5 because we'd had 2 electrical companies come out already, neither could find the issue with our system. Our house is older and I know the owner we bought it from did a lot of work himself, though up to code, what was ok in the 70's might be a little tough to figure out now.
Troy & Ruben came out and in a few hours traced the problem, updated everything they needed to and left their work area cleaner then it was when they arrived.
We later had a transfer switch put in and Aaron came out to do that. Same service as before and same results, excellent!
They're honest and do good work! Thank you guys
Karla M.
04/01/2021 12:00:00 SA
Can do everything from small to big jobs. Outlet not working to ADU install. Very professional fair pricing will travel. I recommend this company to my clients and use them personally!!
Recently I needed to have a intersystem bonding terminal installed on our panel in order to pass a resale inspection in Davis. I'd tried contacting several electricians in Davis but didn't hear back from them. I reached out to H5 through Yelp and Brandy immediately got back to me and was able to schedule us the following day after a larger project was completed. The electrician showed up and installed the terminal. Not only was the job completed and passed inspection, H5 was responsive and I would recommend them for electrical work in the Davis area.
We had service on our home after our outlets went out upstairs. The service was great, honest, and reliable. I would recommend and I would use them again.
H5 did an OUTSTANDING job! We needed some complicated electrical work done. Troy and his crew were attentive, punctual, and extremely professional. Brandy was a pleasure to work with, she was incredibly responsive to all of our phone calls and was instrumental in walking us through the various steps in the permitting and inspection processes. H5 definitely went the extra mile on our project. We will use them for all future projects and have recommended them to countless friends!
Stephen W.
03/01/2021 12:00:00 SA
I cannot say enough good things about the team at H5 Electric. We have a 80 year old home that was in dire need of an electrical upgrade. The team at H5 was friendly and gave us an outstanding quote.
When they worked on our house they treated it like it was there own, taking the time to run wiring through existing spaces without having to cut into the walls.
They were always upfront when they found issues, yet were always able to figure out how to solve the problems. We loved our house before, but now it is upgraded and more beautiful then before.
I highly recommend H5 Electric and would not hesitate to recommend them to my family and friends.
Troy M.
11/08/2021 12:00:00 SA
We recently did a detached garage remodel and called Brandy at H5 Electric for an estimate. She responded right away and not only did they come right out, it was by far the best price. The crew started immediately and was great about coming back to work around our schedules since we were doing most of the work ourselves. Whenever we had a question or changed something at the last minute, they were very patient and worked with us without change orders. Very professional and did a great job with clean up. We plan on doing more work in the future and they will be the only call I will make. Thanks guys!
H5 responded promptly to our short-notice request for our call for service. The electrician re-arranged his schedule to do the needed work so that we could have reliable service ASAP. We were extremely happy with their responsiveness and the quality of their work. Highly recommend.
Don L.
08/09/2019 12:00:00 SA
This Tuesday I got a text confirming installation of a ceiling fan my wife had picked out. Brandy was very courteous and detailed with the process of covering all grounds as for what the installer and myself should expect. Ruben came over at approx 3pm, he was courteous and ready to install the fan.
I was stating to him I've been dropping the ball as for finding someone to install this fan. Friendly guy that Ruben is telling me this is a nice looking ceiling fan. So about a hour passes, he finishes installing the fan and it looks awesome! Ruben looks satisfied in a sense he could appreciate a nice looking fan and not just say, job finished! I'm out!! He was showing me how to work it and he just seemed to enjoy this fan he just installed. My wife scheduled the appointment but I had the fortune to over see the job by interacting with Brandy and Ruben that day!
Thank you for what you do!! Thank you H5! -Don
H5 Electric was professional from beginning to end. They responded to my message quickly came out for an estimate the next day. My project was completed within a week of making contact. I love my new chandeliers in my kitchen and new recessed can lighting in all my bedrooms. They were professional and did very clean work. Everything looks fantastic. Thank you H5 Crew!
I wanted to get a quote how much it would cost to re wire my 70 yr old house and also re do the panels. Troy was very professional and also mentioned that if I cannot do the entire home he highly recommends I replace my two electrical panels!! He said it was a fire hazard waiting to happen. I had already had an electrical fire in the kitchen 2 yrs ago so I decided to get it done. Not only were they very professional they took there time and was very thorough. I cannot express enough gratitude because I can sleep at night knowing this will not happen again. His prices are very reasonable. After showing me how badly damaged my wires were and how much they were exposed to the elements I am really surprised the fire didn't happen sooner. I highly recommend H5 electric !!!! Sincerely one happy camper:)
April F.
08/12/2020 12:00:00 SA
I saw all the good reviews for this company, so I am disappointed they didn't live up to their reputation. I called this company a couple times to get an estimate to install a dedicated appliance circuit for an electric range. Both times they seemed willing to come out to do an estimate and gave several options for times and I said yes, I was available. They would not commit to a specific time, but they promised to get back to me quickly. I never heard back.
At one point I got an email saying they tried to text my landline and asked for a cell phone number. I don't have one and don't have the ability to send or receive texts, so I requested a phone call. Maybe they feel that picking up the phone and dialing a phone number is too much hassle? It seems to be for a lot of people these days, but businesses should be willing to communicate verbally with their clients.
Anil P.
12/08/2019 12:00:00 SA
This summer was unusually hotter than in prior years so I finally decided to add central air conditioning. I immediately learned the pre-existing 100 amp electrical panel installed back in the 1970's didn't have a spare breaker that could be dedicated to the condenser. In fact, the panel was essentially at capacity, and needed to be upgraded. In the process of evaluating my options, I received various bids through Yelp and Home Advisor.
Brandy is command central with H5 Electric and voice of the company. She provided prompt and sufficiently detailed responses to my project, including a reasonable proposal. In addition to removing and replacing the old panel, I asked H5 to also include installation of the disconnect and a service receptacle for the A/C unit, and complete wiring for an EV Charger.
Troy and his crew arrived early (by 7am) and installed a new 200-amp main with new breakers; including new pipe, wire, weather head & roof jack. With the power shut off and wiring exposed, it was practical and logical to have the experts at H5 run the additional wiring for the A/C instead of the HVAC contractor. As requested, H5 also ran a 240V/50A circuit from the new main service panel across the attic to a NEMA 14-50 rainproof outlet to the side of the house along the garage for the EV outlet.
The job was completed by middle of the day and the work is impressive! Thank you, H5 Electric!
H5 Electric has been great - they promptly scheduled the work I needed (running electric to a new shed), and were friendly and hard working when they arrived. Troy took the time to do some detective work on my old house, and then went above and beyond to make fixes and solve problems. Electrical work is something that you want done the right way, and after seeing the high quality of their craftsmanship (and having seen the great work they've done at several friends' homes), I am a very satisfied customer. I have been treated with nothing but the highest level of courtesy and professionalism, and do not hesitate to recommend H5 electric.
We couldn't find the cause of a short in a circuit. Troy was great going methodically from plug to switch until he found the issue and got it fixed incredibly quickly. We then asked about an estimate for installing a new light fixture on our vaulted ceiling. He gamely crawled about in our attic to figure out the best way to get the job done.
Awesome professional friendly crew! I was able to get a same day appointment, speedy response, very efficient.
Thanks for all the hard work!
Look no further, strongly recommend them!
Manmohan K.
06/10/2020 12:00:00 SA
Great service by Troy, a licensed electrician. He was very professional , efficient, and knowledgeable.
He provided good value for the money spent,
I am always going to use H5 Electric.
Troy, Aaron and the whole crew proved to be top notch in rewiring our entire home. It was a very complicated project and they made it look easy. We are so thankful for all they did for us! We cannot pay them enough compliments.
Nick E.
07/01/2021 12:00:00 SA
Fast response, great work and fair prices. H5 has handled all of the electrical work in our 100-year-old home. We trust their expertise.
All of the outlets in my kitchen stopped working so I reached out to H5 electric to see if they could help. Brandy was very fast to respond and offered me a 2 hour window appointment with an electrician the very next day. She even texted me updates on the status of the electrician's eta. Troy arrived to my house within the expected window and was very professional and knowledgeable. He walked me through the possible causes of why my outlets stopped working and why my GFCI kept tripping. Troy was able to troubleshoot the issues quickly and put all of the outlets back together. He was very personable and even chatted with my wife and I for a few minutes. I felt that he price was very fair and the quality of work was amazing. Only speaking from a small residential job request, if you're looking for an honest electrician that is easy to contact and work with. Look no further than H5.
Kathy M.
06/05/2021 12:00:00 SA
H5 Electric is top drawer. Professional, responsive and honest. Had an emergency- they came all they way to East Bay no problem. Really reasonable too! I highly recommend them. We will definitely be using them again.
Character matters. Troy was prompt, professional, honest. Formula for success, I'd say.
Grant G.
05/08/2020 12:00:00 SA
Our house has had a bunch of odd issues. Light switches and outlets that didn't work. They were avaliable the next day when I messaged on yelp. The work and tech was completed without any issues. Would hire again. I hope I don't have to. Ha.
Purchased a home built in 1956. Did a whole house remodel. Needed new electrical. Got several quotes, Troy offered a fair estimate for the work including demo. From the first contact to the final install, the H5 crew was friendly, communication was consistent along the way and the quality of work was stellar! H5 gets our highest recommendation. Call these guys first if you have a need for electrical work, you won't be disappointed! Thanks Troy and the H5 crew!!
nicole r.
12/01/2019 12:00:00 SA
Very responsive. They worked with our short time frame and produced high quality work. Would highly recommend them. Looking forward to using them again in the near future.
I needed a NEMA 14-50 outlet for my Tesla and got a couple of quotes from local electricians. H5's prices were in line with the other quotes but their responsiveness and communication won me over.
Brandy did an amazing job responding to all of my questions. Troy and his partner came out on a Sunday and the installation was super clean. Super nice crew on top of that!
Thank you again for making everything so seamless.
Came late on a a Friday afternoon and still took his time, drove to hardware store with my husband to get a part and explained everything well. Was friendly and respectful and did a great job!
These guys just did a complete rewiring of our house, which was recently purchased and had unsafe electrical everywhere. The price was really reasonable and the guys worked hard on our challenging job and were super friendly. The only complaint I have is they rewired our back porch light in a weird spot (behind the door instead of on the side you open), but I think that's probably on us- we're inexperienced new homeowners. Overall, they gave us an extremely competitive quote, showed up on time, were friendly and hard working, and completed the job. I would recommend them for sure.
Suzi H.
03/09/2019 12:00:00 SA
H5 was super responsive and quickly diagnosed my problem as well as went above and beyond to remove the offending equipment box that was left on the wall. Very satisfied with technical service, very friendly technician, and pricing!!
Fantastic service. Used for one or our rental properties. They responded extremely fast and gave me a quote within an hour. Very good communication. Kept me in the loop at all stages. They wound up diagnosing and fixing a possible breaker issue with no material needed when they could have very well up charged for material. Super honest and will definitely use again.
deanna e.
04/02/2019 12:00:00 SA
H5 were so easy and delightful to work with. We got an estimate right away and then the work was executed fast and efficiently. Not to mention the bid was completely reasonable and the entire team had a positive and communicative approach. We totally appreciated their efforts and will DEFINITELY look to them for our future electrician needs. Thanks for the great work!
Ryan S.
06/03/2019 12:00:00 SA
I found them on Thumbtack. Brandy was very responsive and was able to coordinate an electrician to come to my house within the next day. Troy installed the outlet for our electric vehicle (EV). He was very professional and explained everything to me. He did a great job.
They gave me a reasonable and fair quote. I highly recommend these folks. They take pride of their work.
Had a great experience working with H5 Electric for a minor electrical project (adding and moving a couple of electrical outlets). Brandy was very prompt in replying to my messages and scheduled the work immediately. Angel, the electrician, came promptly at 8am as agreed and did a great job. Thank you!
They fit me in and Angel showed up when he said he would. Only took him about an hour and everything looks/works great! I am very happy with this experience and will be using H5 again on my next project.
Art M.
06/06/2019 12:00:00 SA
Top notch service. I attempted to complete a small electrical job at home and ran into a few roadblocks. H5 was able to come to my house the SAME DAY and rescue me from additional frustration. Very professional & courteous.
These guys are great, excellent service from obtaining a quote to completion of work. They were quick, on time and clean. Their work was done to a high standard and everyone was very friendly. Brandy helped us with scheduling and Troy did our quote and supervised work. Both exceeded my expectations and at a competitive price that beat all the other quotes.
Great service - asked a fair amount of questions up front to make certain that they were giving me a solid quote. Very happy with the work done (installation of GFCI outlets in kitchen, bathrooms and laundry room). Would definitely use them again for electrical work.
Brandon R.
02/04/2019 12:00:00 SA
My experience with H5 Electric couldn't have gone any better if I wanted it to! I would like to acknowledge their exceptional professionalism, availability in working around my schedule, cleanliness, competitive pricing and completing the job on time! Can lighting and ceiling fans were installed throughout my entire home and I am beyond satisfied! What a difference it made in my home!! I will certainly use them for all of my future needs and be referring friends/family their way. 5 STARS
Soli S.
09/10/2020 12:00:00 SA
I honestly wish i could give them more stars because they truly went above and beyond my expectations. i had an emergency where my whole electrical panel needed to be replaced in the middle of the heat wave. They were quick to respond and pushed things around to get out there the next morning and replace the panel. They worked extremely hard to quickly get permits and inspections done to get the power back on. They could have easily sat back and let things drag out, but they fought through each obstacle and pushed through to get the power back on as quickly as they could. even though it was an emergency situation, they gave me a fair price and didn't try to up-charge or upgrade my panel for no reason like some of the other places tried. it really defines their character and you fell like you have good honest people working on your job. i would definitely use them again and would recommend them to everyone. i my time of need they came through like rock stars. thank you again.
I had purchased a Ring Floodlight Camera and wasn't aware it needed so much electrical work just to function. I sent out a request on Yelp and Brandy from H5 got back to me very quick and didn't make things complicated like all these other companies were. I'm someone who likes to just know how much I'll be charged without the runaround. She messaged me and got a tech out here within 30 minutes. They were so accommodating with the fact that I was on a conference call the entire time. The technician was so kind and professional and installed the floodlights so quick and even offers to help me sync it. I would definitely use H5 Electric for any other of my projects.
Amanda M.
07/10/2020 12:00:00 SA
I used H5 electric to have my entire box replaced.They were extremely timely, professional, and reasonably priced. I would absolutely recommend them for any electric needs especially considering how responsive they are to initial inquiries and the timeliness of project completion! I would highly recommend them!
Huge shout out to Brandy, Troy and the rest of the crew at H5! I reached out in a panic due to some electrical issues in with an older electrical panel/system, was provided fair prices in advance and was able to have service the same day to fix it! Troy came out, provided his expertise on solving the problem and was communicative and informative through the entire ordeal. (I've recently moved back into the house I grew up in and am encountering a lot of home repairs that are needed and have no idea where to begin having never owned a house before) I really did have a phenomenal experience from start to finish! H5 went above my expectations with the quality of work as they did a fabulous job but also with how totally friendly they were. They were timely, informative, professional, safe (which is needed during these strange covid times) and friendly in welcoming me back to the community. I could not be happier and will be using them again in the near future to install a 220V in my garage which their crew is very experienced in - if you are looking for that service as well. Two thumbs way up - I highly recommend giving them a buzz!
I needed to find someone to ground a house that I was selling and reached out to 10 different electricians in the area and got every kind of answer under the sun from $20,000 to don't even bother with it. H5 sent someone out the next day, and took care or everything at a fraction of the others.
Jen O.
08/06/2019 12:00:00 SA
Troy and his crew do great work! I would totally recommend them on upgrading your panel. The price you can't beat. Very professional and friendly. Thank you so much .
Troy came to my house for a project estimate same day. He was very honest and saved me a lot of money. I plan on using this company for my next job.
Sharon P.
12/05/2019 12:00:00 SA
Troy Hensley and H5 Electric have worked on 3 electrical projects for me, the most recent being an upgrade to a 225 amp panel. They have done excellent work and I would recommend them without reservation. The panel upgrade involved very careful and precise work and Aaron did a great job with that. Afterwards there were a few issues to troubleshoot and they were resolved to my satisfaction. Additionally when Troy came back the next day to review the work, he found an area of exposed wires where rodents had chewed away some of the sheathing. He returned with Aaron and Caden two days later and fixed that. I completely trust Troy's judgement and his pricing is more than fair.
Mary K.
07/12/2019 12:00:00 SA
H5 Electric installed a 220 for my hot tub. They were on time and very professional. Aaron and Kaden did a excellent job and I highly recommended them.
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