Yep, 5 stars, let me tell you why!
My background is 15+ years of design and Project Managing in Mechanical, Electrical, Piping & Technology (MEP/T) at firms in San Francisco and the last three years of hands on PMing in the Land Mobile Radio industry on large projects. So I kind of know what I am talking about when it comes to reviewing my solar install with Got Watts. Enough about me, let me tell you about my great Got Watts project and experience.
It was time to actually get solar installed so I did the typical Yelp thing, and requested a quote/contact via Yelp and shotgunned it out to a bunch of companies. Insert your standard review quotes, bid leveling, talking to contractors and such, and at the end I was impressed with Got Watts' sales representative, Sam Moore and the Got Watts proposal. Her proposal was simple, clean, yet technical and detailed with all the info one would need to evaluate. Based on this proposal, their great Yelp review, years in business, valid B General Building Contractor, C10 Electrical, C20 HVAC and C46 Solar, I made my decision to go with Got Watts.
From the then on the process was super smooth.
In Person Site Survey= Professional and smooth. Chris was out and walked though Sam's original design, validated the spaces on the roof and reviewed with me on site. One thing I especially liked about Got Watts' proposal is all the conduit from the solar arrays is run INSIDE the attic. There are no conduits running over my roof, nothing wrapping around the eves, it is all hidden inside the attic. It looks good!
Final quote and contract = Discovered my house's electrical entrance was too old and too small for solar. We needed to add a bigger entrance panel, but since Got Watts' is a full C10 electrical contractor, they were able to roll that directly into the project. Contract was laid out clearly, stated all the details, all the pricing clearly and the terms were standard.
Project Kick off and Management = Detailed, verbose, personable and hands on. Before the contract was signed Sam introduced me to the project team with Lindsay Altman taking the lead on the install process. Right as the project kicks off, Lindsay sends out a very detailed email with all the steps for the project, when to expect certain emails and letters from PG&E, the solar supplier, the financing company, etcetera. Super detailed and gives you an instant overview of the whole project, when the home owner has to do things, when PG&E might do things and when Got Watts will do things.
The Install and the Install Crew = Professional, on the ball and easy to work with.
These guys rocked the install so much so I asked for their names so I could personally recognize them of their work. Justin Bennett, Jeremy Leatherman, James McCaslin and Alexander Wollschläger all worked on my project, were great, helpful and fun to work with. Now being a Cat Lord myself we have to give a shout out to Alex's cats Loaf, Baguette and Croissant who were honorary mascots along with my cats Automat Kalashnikov (Auto), Ophelia (Fifi) and Claire.
Since I had to have a full meter and panel board replaced, the install crew scheduled with PG&E for a very tight integration. PG&E fully removed the lines coming to our house, James and team had the new panel in, new mast with weather head, all new conductors in and then had PG&E back on site and our power on fast. They offered to set up their generator to keep the fridge and such powered up, but it was so fast we did not need to.
So while I was actively involved in the project, it was because I am curious and interested in how things work. The great Got Watts team, including the President Jeremy and the VP Troy Carlock take a hands on approach, with Jeremy answering my technical questions, and Troy finishing the final inspection. Regardless of your technical level, I think Got Watts with take great care of you and your solar project.