Drain Experts

As a property manager I have worked with many plumbers over the years. Steel plumbing is hands-down the fastest to respond every time I need them, and they do phenomenal work. Raul and his son as well as the office staff are always so friendly and it is genuinely a pleasure to work with them.

Thank goodness for Steel Plumbing! We had a slab leak and the team came in and QUICKLY fixed the issue. You definitely need to call them for your plumbing needs!

We had, what we thought was a main backup early am last week. I called another plumber and left a message at 9:30 and ran errands. Long story short, he never returned my 3 calls. I called another plumber who told me that I should have called earlier because now I'd have to pay after hour rates. I called Steel Plumbing and Raul answered the phone right away. I explained my problem and he offered to come that same day by 7 pm. He was so nice and genuinely seemed to care. I set up an appointment for the next morning at 8 am. He arrived on time and was very professional. He determined that the water pressure had cleared the drain and was okay at this time. I have put him in my contacts for future use and would absolutely recommend him to anyone that will listen. Thank you Raul!

Joseph did a simple job of replacing two toilets but did a professional job. The house stayed spotless and he hauled the old toilets away and broke down the boxes from the new ones and put them in my recycling bin. He even took some time and went into my garage and gave me some advice on how to maintain my water heater by draining it once a year. The finish work was good and hte  caulking was professionally done. Its great to see someone who takes great pride in his work. I will use them again for any plumbing needs.

Steel Plumbing is great, they are clean, polite and professional. You will not be disappointed when you chose to use Steel Plumbing for your plumbing needs

There are not enough words to Express our gratitude for this plumbing company. Our plumber, Paul and his partner, have been handling a sewer issue with our family side by side trying to help us save money and get to the root of the issue safely and effectively. Paul was always available to us for advice and never made us feel like a burden for an that we continued to struggled with. He came right out and worked side by side with us through every bump in the road we encountered and kept the price fair snd reassured us the whole way. I have never felt more comfortable with a plumber before. I will never use another plumber again. Highly recommend this company. Thank you, Paul for all your help and patience with our family through this sewer rollercoaster!

I can't thank Raul enough for his team's amazing service and customer care. We called them, and they just delivered. To keep things simple, they are good.

Raul responded quickly to our call after we had standing water in our front planter box. After doing a leak detection it was determined it wasn't coming from inside and he was 99% sure that this was a sewer leak, even though there was no smell or noticeable break when the camera was inserted in the line. We asked several times if it could be coming from the pool but Raul said no and recommended a $5,000 sleeve. After much discussion and assurance from Raul we proceeded. However, we still had the problem and his next recommendation was to jack hammer our post tension slab at a cost of about $20,000. We refused and followed our gut instinct only to find out it was a small leak coming from our pool, a $500 fix versus $5,000. We have called and text Raul asking for a partial refund, since he was 99% sure. Still no partial refund or conversation regarding a refund. We also incurred costs from the landscaping, lighting, and sprinklers that were dug up to expose the sewer line. Moral of the story....trust your gut!

Very pleased with the work done today on a mainline stoppage at my home.  Raul Jr. and Alfredo came out on a Sunday less than two hours after I called.  They were professional and did excellent work.  I would use this company again.

Great customer service! Over the holidays I had family over (lots of kids). To make a long story short, my toilets and shower backed up! Steel Plumbing really came through! They came over and took care of the problem within 20 minutes. Very professional and affordable! I am absolutely so very grateful they were available and willing to help my family during such a hectic time of the year. I will definitely be calling them back next time.

While the technicians who came to the house were polite and knowledgeable, the company consistently charged extra for things that should have been included, according to other companies who looked at the job after Drain Experts canceled it without completing the job. The new company came in and fixed what was unfinished within a few minutes without charging me extra (Drain Experts were going to charge $250 to replace a part that just needed to have the reset button pressed), and were surprised that things that they would have included in the job (drain pan and replacing old valves/connecting hoses, especially with a $900 out of pocket fee) were denied by Drain Experts. If I could give 0 stars for their customer service, I would.

Just bought a new house and it came with some plumbing problems that the inspector failed to notice. With no help from the home warranty company who sent us out a sub par plumber to say the least, we checked yelp and this company was top of the list. After sending out about 5 inquiries we chose to go with Steel because of the professional response and they were able to come out immediately (5pm-6pm) and give us a quote for free. The next morning they Raul and his team came out and got started right away determining how they were going to resolve our problem and explained it to us almost every step of the way. They even let us watch the camera they sent down the clean out and explained what they saw and what problems that may arise down the line in the future. They all seemed very knowledgeable and professional about their work and were very polite and courteous, and answered any and all questions we had. Over all we are very happy with the service they provided and will continue to use them in the future, especially since they know the ins and outs of our plumbing now!

I wanted the water pressure regulating valve and a shut off valve to my house replaced because I had a small leak.  The Steel Plumbing and Drain guy gave me a quote of $650.  I asked how much is the pressure regulating valve that is going to be installed, and the Steel Plumbing guy said $200.  I asked for a breakdown (itemized) cost of the labor and parts, and the Steel Plumbing guy said it is a fixed $650 for this replacement work.  I had the work done, and it was done well as far as I could tell.  Two days later I find out that the pressure regulating valve can bought at Home Depot for only  $91.20, and was quoted $300 to get all of the same work done.  So the Steel Plumbing and Drain people can not be trusted with prices, and they charge way too much.  So, parts were about $130, and with about 2 hours of work, it came out to $260/ hour; and this was for scheduled work.

I highly recommend Steel Plumbing. I was recommended by my dad. He used them a few months back at his house for some drain issues. Today I had some drain issues at my house. Very courteous, fast, efficient and competitive rates. Give them a call for all of your plumbing and drain needs.

This company showed no respect whatsoever when repiping my place.  I strongly recommend you watch them and make sure they do a good job.  This is not what I expect from a professional company.  I will have to pay for a company to clean up behind them and clean all my furniture because of the overspray of drywall and dust!  Use someone else if possible (better safe yhan sorry)

*Update- They did send someone out to quickly vacuum my apartment so they did something to try and remedy the original problem.  So I will upgrade the one star to a 3 star.

Raul returned my call within the day and was very professional throughout the entire process of changing out my old conventional water heater to a new tankless unit that requires relocating piping and new cabinets.

He did what he said and everything works great.

Great company.Top shelf in my book... I reached out to multiple companies for a price. These guys were quick to respond and come out and get an estimate with straight up answers. I should have went the extra step and videoed my sewer line it would have saved time and money but Once I approved of the work they put me on the calendar quicker than expected. They have been there to answer any questions and fix any issues before, during and after the installation of our new upstairs 3/4 bath.
I highly recommend this company and I personally will not have to call any other plumber again as they have won any future business with me.
Thank you to all the guys that came out. Just a few name that o remember and sorry to the ones I didn't catch.
Aaron, Raul, JR, Chris and the new guy.

From first contact until the job was completed this company won my confidence.  The reviews I read on Yelp helped me decide to contact DrainExperts.  The quote to do the work, yet not the least,  was still reasonable. They arrived on time, were professional yet friendly and considerate of my time and money.  They kept me informed of what was going on and what I might expect in the way of problems.  They left the areas they worked on in as good or better condition as when they arrived.  Thank you for the awesome employees and work.

From the beginning to the end we receive excellent service. Spoke to Elizabeth and told her I needed help ASAP  that my  water was  backing up on my bathtub and toilet and had to turn off the water. I mention to her we were without use of the shower and toilet. Elizabeth told me she will get a technician out right away. After 30 minutes Elizabeth call us to confirm technician was on it way and less than 5 Minutes they were there. They detected he problem. Explain what happen and there findings. They fix backup on my bathtub and toilet.  Service very prompt and affordable. Raul and the rest of the staff are very courteous, knowledgeable, and respectful. They inform me of the problem and how to avoid this problem to happen in the future. After a month of service received from them  I have experience no problem with my plumbing. Very happy with the service and will continue to refer my family and friends. Thank you guys for everything!

They were hired by my management company to replace some pipes in my unit. From the way they left my unit you would of thought no one resided inside. They left debris and dust all over my table, chairs, carpet, couch, floors, stove, walls and everything that was else in the kitchen, dining and living area. After removing the drywall they left me with an exposed wall with old dirty broken metal brackets and exposed insulation that has been in the wall for God knows how long. A complete lack of respect for my things and personal space.

Raul and his partner did great work!  Raul came w a big smile, great attutude and gave me a lot of good info about how the plumbing works as we looked through the camera. I really appreciate the tips he gave me on how to keep the pipes clean etc. Very reasonable!

I was in great need of hot water (real tired of 'surprise cold showers - although I hear they are good for you!)  I had really been taken advantage of by a previous plumber about 2 years ago, so I was very cautious.   Raul was referred to me by my realtor. So - I took a chance.  I have to tell you that I was most pleased.  The first time they came out - they didn't even charge a service fee - because everything seemed to be working fine.  Two days later, no hot water again.   They came out and my pilot light was out.  They relit it and all seemed well - then they heard a tiny little drip just enough to extinguish the pilot light.   So - my water heater needed to be replaced.   They only install high quality water heaters.  They even fixed the piping and stuff that was poorly done previously.   I couldn't be happier.   I would highly recommend this company to anyone.  They are honest and have integrity.  They do not take advantage of anyone - especially women who do not know a lot about these kinds of things.  I am most grateful for the outcome.  Thank you Raul and team!

We recently had some serious septic tank issues and had been told it by All City Plumbing that it was going have to be completely rebuilt and because of our location and unique terrain, we were told it would be $40-$50k, which was complete nonsense. We then got smart and called DrainExperts.com. They investigated, diagnosed, and completely repaired our septic tank issues- which was root intrusion - within 3 days. Right from the start, they were confident and professional and we appreciated how straight forward they were in dealing with us right from the start. We loved their entire crew and would recommend them 100%.

Plumbing issues are never fun to deal with. Especially when its over the weekend with bad weather conditions. I called several other plumbers who all needed several days before they could come fix the our plumbing issues. Raul was at my house within 2 hours of calling. He fixed our clogged pipes and even assisted me with some other drain issues we were having with our pool. Problems solved in less then a couple of hours. Thanks guys

Raul replaced our hot water tank. He was here when he said he would be, preformed the work asked of him and charged us the quote he had given us. We would definitely recommend Steel Plumbing to all our friends and family. Thanks Raul! Wonderful office staff, quick return calls, clean and professional installers, courteous and knowledgeable technicians... we would be very fortunate to have Steel  Plumbing  help us again!

We were referred to Raul and his guys from our contractor and got them on to do a repipe for our entire house. We originally had a slab leak which got repaired, but decided that it was best to just do a full repipe. It took us a while to make a final decision, but Raul was really great in touching base and seeing where we were at with everything. First of all, these guys are super professional, very honest and courteous. They showed up on time everyday and kept us in the loop with what was going on in the process. With regards to the actual repipe, Raul was very meticulous with trying to minimize the amount of holes having to be made in the house, and creating the best path possible for the water lines. He was also really great with informing us of what to expect after the pipes had been replaced and to notify him if there were any problems at all. We had a couple of hiccups with our washing machine, so I let Raul know and he was promptly in contact with me even on a weekend day, and sent one of his guys out early this week to fix the problem. They are really awesome and we will definitely be using them as our go to anything water problem guys! I would highly recommend them to anyone.

I normally do not place reviews on Yelp ,but the way my request was handled  or not handled as the case maybe by Drain Experts (DE), I needed to let the facts speak for themselves. My client had a plugged up sewer line on a commercial business and needed it cleaned quickly. Clean outs in the restrooms and just outside the bldg. were readily accessible, the drain line length according to DE was 200 feet. Drain Experts was called into hydro jet the line, which they completed the work and charged my client $ 1,800, which when I heard the amount, it seemed high to me. So in recent weeks, I secured pricing for the same parameters of work from two local plumbing/rooter service companies in the $ 750 to $950 range. I will let the facts speak for themselves for the hydro jetting services by Drain Experts.
Upon completion of the hydro jetting work, the tech stated the blockage would be back in 3 to 6 months if we do not fix the line. Drain Experts submitted a proposal in the amount of $ 6,500 for various repairs to the drain line and clean outs. Upon receipt and review of the proposal, I sent an detailed email back requesting an explanation to the proposal directly to Raul and we received no response. 11 days later after sending the first email, I sent a follow up email directly to Raul for an explanation of the proposal and still no response from Drain Experts was received. Now over 2 months later, we still have not received a response from Raul, the owner of Drain Experts. Subsequently after these events, I had my own maintenance team camera the full line and perform a thorough cleaning of the line. Interesting facts came to light in our camera review of the line. The total length of the line was overstated by 10% by DE. The tech stated the full cast iron line needed to be descaled. We discovered 20 feet out from the bldg., the sewer line changes to clay, there is no scale in clay pipe, again not an accurate scope of work by Drain Experts, as they over stated the necessary length of pipe to be descaled by 50%. I am completely done with Drain Experts, and again, I will let the facts as stated above to speak for themselves on the efforts or non efforts as the case maybe of Drain Experts.  Drain Experts will not be on our select list of venders for our property management firm.

Based on reviews, I called All City Plumbing first and had major problems working with the technician they had sent out. That is when I decided to call Drain Experts. Raul, Aaron and the rest of the team are true professionals. I had a major issue and Raul and his team identified the problem and fixed the issue. Raul was always easy to reach and answered all my questions (I had a lot). Raul broke down everything step by step and made it easy to understand the problem that we were having. I would highly recommend Drain Experts to anyone and I will be using them for any plumbing issues in the future. Thank you Drain Experts!

They have a great team ready to assist! I used them for projects that are time sensitive throughout multiple commercial properties. Their staff responds quickly and their prices are reasonable.

Drain Experts came as a referral from a friend of ours. I spoke with Raul and he is very professional. They came out and repaired our plumbing problem. They were on time and professional. There was only 2 issues which is why it's not a 5 Star review. Upon completion of installing to shower faucets we found both to have a slight drip. They should have checked for drips / leaks upon completion. This was minor and was fixed with some additional plumbers putty and teflon tape. The only issue of concern is the price of the repair is extremely expensive. A much higher cost than any other plumber we've used in the past for similar type work. That being said as long as you can afford them they do quality work and are very professional.

We had a problem with our kitchen sink at my parents house on the weekend.  There was relatives coming over for a party Saturday afternoon and the sink was stopped up and would not drain.  I could not find any plumbers to come out until Monday.  Raul was the only guy to answer his phone and come out asap.  He fixed the drain within the hour, made some suggestions for the plumbing under the sink, and had a reasonable rate.  We were so happy.  I think we were lucky to get him out at such short notice too!

We will have him return to do the other repairs and install a new garbage disposal.  Call Steel Plumbing, you will be happy you did!

This has been the best plumbing experience that I've found ,they courteous, reliable ,honest and reasonable. I have had a washer backup into my kitchen sink and my garage for years. Time and time again I have had plumbers come out to look, snake once and tell me I only needed a few feet. I also have been told by other plumbers that I needed my cast iron pipes replaced because they were worn out and causing the problem. Another said they needed to jack hammer through my home. That's because neither  could clear the drain.
Thanks to  yelp I found Raul and his draining expert . They cleared both lines and I can now wash without  worrying that my kitchen would flood.

I highly recommend them. And will definitely be calling them back for my next plumbing problem.

I was referred to Drain Experts to repair a slab leak. Aaron and Kyle were knowledgeable and thorough. They identified where my leak originated and rerouted the pipes, finishing in a day. I will use them for future plumbing projects.

Very professional and reliable. I had a complex issue with my leach fields and they were the only ones that handled it in a very professional manner, giving me multiple options and their final recommendation. They were very responsive and on top of the project the entire time. I know you will enjoy your experience with them.

We had a good experience with Raul and his guys.  After having other contractors come out and try to fix or figure out our drain problem, Raul and his guys used their cameras, pressure washer, and experience to solve the mystery as to why our drains were not flowing more quickly. They had to dig and dig in the yard until they found the breaks and busted lines.  

I believe the pricing was fair - we had a lot of work and Raul even did us a few favors over the course of days they worked at our house.  Raul was patient with explaining to me and then explaining a second time when my husband came home.

We were in a tough spot as we could not use any part of our first floor (kitchen, washer, bathroom).  This made it tough in our family as we have a child with autism who did not understand what was happening.  The last three days have been extremely difficult as we tried to fix the problem ourselves due to financial constraints.  We decided that we had exhausted all of the things we knew how to do and reached out not knowing anyone in the plumbing industry.  God is good!  Steel Plumbing & Drain Experts (Raul and Elizabeth) connected with us very quickly the same night (after 10:00 pm on a Friday).  They came out the following morning at exactly the time they said they would arrive.  Raul and his team were so friendly and knowledgeable.  It set my husband and I at ease.  We trusted him immediately.  He taught us several things to look for in the future, and fixed our issue in less than two hours.  I cannot rate higher than a 5 star, but I would!  They brought not just a working bathroom, kitchen, etc back to our home - but also peace.  Thank you so much! - Highly recommend if you are looking for knowledgeable, service oriented, and generous individuals with caring hearts.

I had major problems with this company the worst  customer service ever from even talking to the owner Raül about the problem we had from them putting a dent in our fridge to walking with there wet shoes all over the carpet to using our trash bins from our apartment complex as there own restroom in front of children which is not aprópiate from also working in our kitchen sink and placing the dirty water and tools on top of our contuer overall I have spoke to there manger and owner and nothing has been done even our own manger have told them multiple times about the problems and just give her the run around on who to talk to about the problem but nothing gets done

The first plumber I called was booked up for the week.  Found Steel Plumbing on yelp*.  Joseph, an employee had finished a job near by and was here within 2 hours. They got the kitchen sink to drain and were out of here a hour later.

Fast, courteous, professional, I would use them again.

I had my toilets and showers clogged up on a Sunday morning. I called them up and they came within an hour. Very professional and reasonable prices. We highly recommend it. Thanks guys.