Carmel Valley Plumbing

Had a sudden shower leak in an upstairs bathroom on a Sunday night. Water flooded our kitchen through the ceiling .I called Carmel Valley Plumbing and spoke with Jeff Monday morning. Jeff came out immediately that morning, identified the leak and initiated repairs.

Knowing we would have to file a claim with our homeowners insurance because of the moisture damage on both floors, Jeff then began to perform mitigation of the wet drywall in the bathroom and our downstairs kitchen. He was very efficient and took all the necessary photos and wrote up his report for submission to our insurance company to open a claim for reimbursement.

Within about four hours everything was sealed off and dryers were in place for the next 72 hours. The entire time Jeff was in constant contact with myself and my wife Guiding us through the steps we needed to file our claim. He also worked with our insurance company adjuster. We were able to get 100% of our cost for repairs covered because of his effectiveness getting the proper documentation to our insurer.

Without hesitation if I ever need any kind of plumbing work in the future, CARMEL Valley Plumbing is on my speed dial. I cannot recommend them enough. Honest, excellent service skills, straight shooter, very fair pricing. I had used Carmel Valley Plumbing once before in the past regarding a drop in water pressure to my house. A service rep from ASI Heating and Plumbing told me I had to cut a mainline and replace a shut-off and a pressure regulator valve. The estimate was almost $1500!. On a recommendation of a neighbor, I called CVP and Jeff came to my house. In 15 minutes he did an inspection of the lines and valves. Explain to me his in process the entire time. Jeff then went outside to the side of the house and turned open a water valve.....lo and behold my water pressure was back to normal again. Apparently our gardener or someone must have partially closed the valve. He saved me from a very expensive and unnecessary repair! More important to note is that Jeff did not charge me anything for his 15 minutes of time and his service call. That's the type of company Carmel Valley Plumbing is. High integrity and very fair. Later on I learned how many of my neighbors have used Carmel Valley Plumbing at their homes. All with the same positive results. In my opinion, you are taking your chances using anyone else

Had a leak and called them in. Overall experience- customer service lacking, overpriced, and work was average at best. A few items were replaced and about a year later we have experienced similar issues (fitting/seal). Will be calling a different plumbing company in the future. Also recommend all read the 3 star and less reviews for more observations similar to ours

Jeff has done a couple of jobs at our house and did an excellent job both times. I am one to usually get a couple quotes on all projects. Jeff has stood out with how straightforward and fair he has been with identifying the issues and not trying to upsell unnecessary solutions.  The work is done well and completed quickly. It's nice to have a reliable plumbing solution in the area when things pop up.

Replaced our water heater in one am, as promised and at a competitive price. Also checked a toilet and adjusted our water pressure at no charge. Our plumber of choice.

I had a leak and I called carmel valley plumbing, Jeff was helpful on the initial phone call and helped me understand where the problem was coming from. I was able to correct the leak myself, but since I told him there was water that had leaked to my garage, he said it was needed for him to come and take a look, which is still understandable. He did not quote me for any price, which is somewhat my fault, I should have asked him beforehand.
He showed up the next day, took a couple of measurements to assess the water damage. For 5 minutes of just looking and taking the measurements he charged me $140. He was pushy to make an appointment with his contractor to fix the water damage, to the point that he called them on the spot and was trying to make me make an appointment with them right then and there. I told him that I will contact a contractor on my own and I appreciate the help.
From that day on, I am getting at least one phone call a day, from different contractors, asking about the water damage!!!!
This guy has gone out there and has shared my information with a bunch of his contractor friends and now they are calling me everyday!!!
Very unprofessional and would not recommend him!
He might be very knowledgeable with quick response times, but he is definitely unprofessional and overcharges you for what he does.

Called Jeff after our water heater starting leaking and he came out same day and brought the other people we needed to get things fixed, including the people to dry out the water and repair the walls.  He set up a new water heater in a temporary spot so we would have hot water while everything was dried and fixed, which was great since this was all happening a few days before Christmas.

Prompt, honest, and knowledgeable.  Jeff was terrific.  He diagnosed our water heater problem quickly, got the heater working, and told us what  alternatives would be available and what they would cost if the problem recurred.  Outstanding service.

This is how I was overcharged by carmel valley plumbing.  I had a leak in my shower knob,  so I called up several plumbers on yelp with good rating.  all other plumbers couldn't do same day appointment except for carmel valley plumbing.  guess that should  have been the canary in the coal
mine. anyway I really appreciated they were able to come on the same day.  they guy assessed the situation and told us he was not sure what the problem was, but it could be very serious.  He might have to knock down the wall and it's gonna cost a fortune.  BUT he also said if he could fix it without knocking down the wall it'd cost much less ,$385.  So after listening to him anyone would believe that $385 didn't seem like a lot.  So he got to work and within less than 20 min the job was done!  WHAT?  apparently the only thing he had to change is the pressure balance spool.  oh boy I am sure he knew the minute he saw it.  So a 20-min job with a $20 part cost me $385.  I guess zero knowledge in plumbing does come with a price.  Lessons learned, trust lost and never will I deal with this company again.

I called on Monday about a weird sound coming from our bathtub whenever we would flush our toilet. Jeff called me back later that day to understand the problem more. Instead of coming out and incurring a visit charge he offered a simple solution to try at home because he was pretty sure he knew what the issue was and it didn't require a plumber. He of course said to call back if that didn't fix it and he would come out. I did what he said and it totally took care of the problem! How many plumbers do you know that would tell you what to do to fix an issue and lose out on a service call? I thought the least I could do was to post a review here so people would know this is a good place to do business with! I am sure I'll have a plumbing need in the future, and when that happens I will definitely be giving them a call!

Disappointed, the other positive reviews don't seem to accurately depict this service based on our experience. We had CV Plumbing fix our upstairs bathroom piping that had been giving us problems and reseal another bathroom's toilet. First, the prices seemed overpriced compared to others we have used at a former house. Second, the work was average at best. The area worked on was left dirty and it did not appear that the sealant and materials/items used were of any decent quality (a few wks later we have had issues with the toilet seal leaking and due to the water damage it stained our stone flooring). Third, the plumber was quite unprofessional and spoke about numerous inappropriate topics (foul language, politics, and other inappropriate topics I don't wish to state here again). It left me feeling very uneasy. I would definitely not use them again and do not recommend them to others.

I've used Carmel Valley Plumbing several times and the service is great. Jeff is honest and reliable. He spent an hour trying to fix a problem but ultimately needed to refer me to another company that has specialized equipment. He refused to charge me for his time because he wasn't able to fix it. It's a pleasure working with a local, honest business. Highly recommend.

Jeff was excellent. We had a minor issue with the water flow to our refrigerator water dispenser, but it was a big problem for us because it was taking several minutes just to dispense a glass of water. Jeff came out the next morning and within 30 minutes had it working again by replacing a corroded valve. The price was reasonable. Highly recommend and will be calling Jeff again if we ever have plumbing issues.

The faucet in the bathroom needed tightening - a very small job.  I came across reviews for Carmel Valley Plumbing on Yelp and Next Door.  Jeff was very responsive and came right over today after finishing another job nearby.   I'm very appreciative that he took care of this small job so quickly.  He's a nice guy who knows his stuff and I'm happy to write this review.

Top notch service, from communication to installation.  Beside me why anyone living in CV / Del Mar area would use someone else for a residential job.  This guy knows the houses and the community really well.

Called Jeff about the removal of a water softener, he got right back to me asking for the details.  I sent him some pics, he asked a couple more questions.  He showed up the next morning with a plan and the parts to make it happen, prompt and professional.

Thanks Jeff!

Jeff was really knowledgeable and provide a great service,highly recommended to my friends and neighbors.
Karen

Contacted Jeff Isber After reading great reviews on Nextdoor. We had a kitchen faucet that was leaking, not functioning properly. We had a handyman check it out who was not able to fix the problem. Jeff contacted me soon after I left him a message, helped to troubleshoot by phone, and came out promptly .Unfortunately, the replacement  parts that the manufacturer had sent were defective. He made a great recommendation of what replacement faucet I should order and came back out to install it today. Very happy to find an excellent and dependable local plumber!

Quick reply and service, even on a weekend. The plumber was honest and affordable, telling me when he didn't think a certain repair was worth the cost. Flexible enough to fit my schedule. His work was quick and accurate. Would definitely use them again!

Definitely knows his stuff when it comes to plumbing. Makes everything seem easy. Very impressed with there services

Great work and efficient. Had a similar problem a month back... diagnosed the problem and was done within 30 min

After dealing with my home warranty company, which was less than helpful, I found Jeff on Yelp.  He was fast, literally within a half hour was at my garage looking at my stripped valves that lead to the washing machine.  He fixed it without having to rip out drywall, like Resurrection Plumbing said would be required and saved me money and time.  I am happy to have found a local plumber that is professional and FAST!  Thanks Jeff~

Contacted one of the BIG corporate plumbing companies and was quoted $250 just to come out ($350 if it was that night)!  Then, I found Jeff as a local plumber for my neighborhood.  Called him and got an immediate response.  He arrived within 30 minutes to diagnose the source of a pipe leak.  He methodically went through the pipe path and after a few drywall cut outs, found it!  Fixed in less than 2 hours and saved our home from extensive flooding and damage.  

Great guy - honest - high integrity - fair price.  Hope we never need him again, but if so, you know who we're going to call!

I had a plumbing emergency and Jeff was able to come to my house within 15 minutes after I called him. He took care of the immediate problem and will replace the faulty toilet within the next couple of days.
I highly recommend Jeff to anyone in Carmel Valley in need of a plumber!

My review is based on respone time and in this case yes response at all. my wife called and left a message about 3 weeks ago and we haven't gotten a call back as of this review. We called to have 3 toilets, a sink garbage disposal and a garden faucet replaced. Does anyone know any plumber that can respond appropriately? I do not wish any negative repercussions as a result of this review for Carmel Valley Plumbing...I just wanted to post my experience.

CVP & Jeff to the rescue. The reviews here are correct. I went to grab some cleaning supplies and noticed one of our water heater lines was leaking. One of those moments we all dread. Fortunately we found CVP through yelp. I gave the company a call left a voice mail and received a call back within 5 minutes. I explained the problem to Jeff and he said he'd be here in 15min. He rolled up on time and was courteous and professional. He even sent me a text messes so I could put our dog up before he came to the door. Jeff fixed the problem quick and for a reasonable price. We will definitely continue to use CVP in the future. If you want professional and reliable work done contact CVP.

Jeff is very experienced and professional. Used him second time around to fix an annoying shower leak that was causing havoc behind the walls. He was great at troubleshooting and went down the list of all possible problems and didn't even have to drill any holes in the wall to find and fix the problem.  Jeff is very knowledgeable, considerate, and his rates are transparent as he bills by the job, not by the hour.  Highly recommended!

Jeff is awesome!  Very professional.  The work was done perfectly and just as we agreed.  Highly recommend him!

Best plumber in Carmel Valley! Calls to confirm his appointments & he is very professional & arrives on time. Jeff explains what's going on with the plumbing & is ready to fix it in the same appointment. He stays on time & cleans up any mess before he leaves. Hard to find hardworking, honest, knowledgeable & friendly people that truly want to help correct your problem for a fair price for the excellent work done!  I will only use his services in the future. Thanks Jeff for everything. MK

Wow!  I have utilized their plumbing services before and they have always been top notch.  Today I called and they fixed my problem on the telephone, referred me to someone else who does a very specific jetting service (Drain Mob) who is fantastic too. These plumbers do not charge you for things you do not need and their customer service is superb.  I appreciate service companies who truly care about their customers and not just generating charges.  5 stars and then some.

My wife and I are really pleased with Carmel Valley Plumbing! Jeff returned our initial call promptly, worked with us on convenient scheduling, arrived on time, completed the job quickly and efficiently, and cleaned up after himself, all for a reasonable price. What more could we ask for? We consulted with Jeff on another project, and he suggested ideas to save us time and money. He has our unqualified recommendation!

Contacted Carmel Valley Plumbing to help with drain service in our rental home this summer. The tenants said he was quick, knowledgeable and cleaned up after himself; they also said he was easy to work with. From the landlord perspective, I'm glad to have vendors I know I can rely on to fix uses when I'm not there. His pricing was competitive.

When we returned from a long trip, we were greeted by two toilet leaks and a shower valve that wouldn't deliver hot water.  We wanted to be sure we called an experienced plumber to deal with the shower valve so we used Yelp to find Carmel Valley Plumbing.  We were willing to wait a few days on the repairs in order to get the right plumber for the job.  Jeff returned our call over the weekend and came out on Monday.  He fixed the toilets quickly, replacing the appropriate parts - no more, no less.  He explained the problems and solutions before starting.  The shower valve was high end - not a typical residential valve body.  This took a return trip the next day because the defective part, a Moen balancing spool, was not something a plumber would stock in his truck.  During this process, I found another leak on the water main line in the garage.  He quickly took care of this.  When all was said and done, his pricing was fair and reasonable, and we had the confidence that the repairs were solid.  Thank you Yelp fans.  Thank you, Jeff!

I highly recommend Carmel Valley Plumbing, Jeff Isber. We had flooding in our garage and house, called him and he came out right away. He determined that we had a leak in our slab, a total nightmare!!! He set us up so that we at least had water, then returned and re-routed the plumbing, a long, very complicated process.  By the end of the next day the job was completed, amazing! He also lined up the necessary companies to do the dry out and restoration. This was extremely helpful as when you are in the middle of all this mess it is over whelming. Give him a call if you need an honest & fair priced plumber!

If you live in the 92130 zip code and need a plumber, Jeff Isber at Carmel Valley Plumbing should be the first and only call you make!  Our neighbor's water heater leaked and damaged their beautiful hard wood floors.  Since all of the houses on our street were built at the same time (about 2004), we feared that the same thing would happen to us.  I called Jeff, and he came over within 15 minutes to take a look at our water heater.  He explained our options clearly, priced everything out, and recommended that we wait a few months to replace it.  It was obvious that Jeff is familiar with the houses in our area (Pardee homes) and the parts and systems that they use.  We soon thereafter had another plumbing issue.  This time it was related to our kitchen sink.  Sure enough, Jeff came over quickly, diagnosed and explained the problem and the solution.  Once we authorized the repair, he replaced the parts and cleaned up....all in 15 minutes.  His fee (including replacement parts and labor) was incredibly fair.  All in all, a knowledgeable professional who provides great service at a reasonable price.  And, he is a hell of a nice guy.

Our home is almost nine years old and are starting to replace/repair appliances and fixtures. We first called Carmel Valley Plumbing to come in and take a look at our water heater and sink piping. We chose CVP because we knew owner Jeff Isber and his wife through our daughter's elementary school, where their daughter is a student. The Isbers are active supporters of the school, and donate generously to the school district's fundraising programs. CVP is a family-owned small business with strong ties to the Carmel Valley community, a good trait for service providers who work on your home.

Jeff came by on short notice to check the water heater and sink piping. He explained clearly why the water heater was OK for the time being, but that we should switch it out at the end of the summer. When we asked why, Jeff said that he thought the heater would make it through the current winter and following summer, but that we shouldn't assume that it would make it through another winter. He recommended that we check the heater regularly for leaks. With our sink piping, Jeff said the problem was with our dishwasher and not the piping. Though CVP does not repair dishwashers, Jeff explained why he thought our dishwasher was not draining properly and generally what needed to be done to get it fixed. After looking at the sink piping and dishwasher, Jeff checked the faucet, noticed it was loose and looking worse for wear, and recommended a highly rated Grohe faucet sold at Home Depot if we wanted to replace it.

We were not charged for this visit.

More recently, our sink dispose-all began to leak from the bottom. I called CVP at 10 am. Jeff arrived shortly after noon, took a minute to determine that the dispose-all was shot, removed the old dispose-all and installed the new one (he had one in his truck), all in 30 minutes. As with the first visit, Jeff took the time to explain what was wrong with the existing dispose-all (leak from bottom of dispose-all means water from the wet upper half of the unit had gotten into the dry bottom half of the unit where the motor and circuitry are housed).

We plan to have CVP install our shiny new Grohe faucet in the near (but hopefully not immediate!) future, replace our water heater this summer, and diagnose/solve the many plumbing related problems that are certain to come up as our home ages.

I'd give CVP 10 stars if I could.

Most people cringe when it's time to call a plumber. Not me!  I have used Jeff (Carmel Valley Plumbing) for the past 20 years. He is puntual, reliable, fast, and thorough. His prices are fair; he comes well prepared and has most of the supplies (if not all) in his truck. This is one bill I have never minded paying. I give Jeff ten stars; not just five. He lives/works in Carmel Valley area and I truly believe he is the best.

Carmel Valley Plumbing did an excellent job installing two bathroom faucets and repairing a faucet that had been poorly installed by a tech plumber from Bill Howe Plumbling months before.  Jeff was outstanding.  I highly recommend Carmel Valley Plumbing!