Bonney Plumbing, Electrical, Heating & Air

From start to finish, the experience with Bonney and our technician Christian was superb!

We had an EV charging station installed at our home. They have figured out how to take a process that could easily become confusing or frustrating and streamlined everything for the customer.

Big callout to Christian our tech, who explained everything and walked us through options along with pros and cons of each.

He installed the station quickly and took care of the paperwork aspect for requesting all the available SMUD rebates.

Couldn't recommend more highly!

I had an exceptional experience Sean Day  very professional plumber who cleared out my main line affected by root intrusion. From the moment he arrived, had friendly demeanor put me at ease. He displayed honesty and transparency throughout the process, explaining the issue and the steps needed to resolve it. His expertise and willingness to answer my questions were truly helpful. I highly recommend Bonney and ask for Sean Day for anyone seeking reliable and trustworthy plumbing services.

As part of a maintenance membership, we had our air conditioner serviced, maintenance and cleaned.
The technician ,John Lopez, was professional and courteous. He was thorough in explaining everything that he was doing, and explaining what our options were as far as any recommended repairs.
His customer service exceeded my expectations. I would highly recommend John.

Horrible experience with Bonney. The tech gave a quote of $1,500 dollars to change a basic control board which costs $72. The technician than began to  chastise me behind my back to my tenant in saying that I should have money saved for repairs like this. I have the right to disagree with the quote and seek another diagnosis first off. Secondly, the insolence to think I lack the means to afford your confounded quote is shameful. 
The technician also gave this sales peach that I needed to buy a whole new unit...

I sought out another company, Reys Air, who found the problem where it was just a circuit breaker button that needed to be pushed in and charged $75 for the inspection. They were honest and had integrity. 

Later Bonney offered financing the $1500 where it seems like a scam in the guise of false sincerity.

We just had services completed by them. Our plumber Jerry Forrest went above and beyond trying to figure out the problem. He was kind, knowledgeable, professional and communicated well with us. It was a good overall experience. He kept us informed on what he was doing. I highly recommend him to anyone. Thank you for your service!

Service was top notch and five star rating. Our tech John Lopez was professional, friendly, clean and made it a fantastic experience. We can express our gratitude and thank John enough. Highly recommend the Bonney team and will use them in the future.

Today was a good day. during an a/c unit service, our technician Marcus R. filled us in on the telltale signs of our unit working harder than it's supposed to, background of traditional units and life expectancies. After that and seeing the pictures he took of his tests and observations, we ended up planning a replacement so as to not be caught in the heat/cold with a broken unit. We loved the professionalism and the knowledge Marc was speaking to us with. Then, just as quick, he arranged for a consultation from another member of the company to give us options for replacement of our a/c system. Overall it was a nice experience.

Bonney is a scam artist company - they take advantage of the elderly and even have a past of doing it and being charged by the government for extortion.

Bonney charged me $350 for a fill valve, I felt ripped off, but left it be. They then added me to a membership I never asked to be added to, but allowed them to come service and tune up my new AC just because it'd make up for that $350 cost. The tech who came out was very nice, he said my bottom of my house ducts for their age look very good, and the ducts in my attic also look good, but two are bad and should be repaired or replaced. He'd call his boss to come look.

The boss came, he looked like some shady sales men. He did work got dirty by going under the house and came out I got bad news and then went in my attic More bad news.
Note: In my house only 1 room has bad air flow, the rest is GREAT. The bad air flow room was confirmed leaking in the attic by the first tech, and another company.

The sales guy then tried to tell me You should replace all your ducts, or at least your attic - and you should get a split system. I asked for quotes.
Quote 1: Replace all ducts: $17,680
Quote 2: Replace 6 ducts: $15,872
Quote 3: Split System (Add to any) $6,500

I told him no, I'm not doing that the issue is two ducts (See images, $52/duct) I called a second company - they said no duct work needs to be done outside those 2, and that to replace EVERY duct in my house would be $2500-$3500.
I showed my licensed neighbor these quotes and he laughed and said WILD he inspected my attic ducts and quoted me $100 for parts, $100 for his time and he will do the job.

The way Bonney has a membership no one signs up for shows how sketchy they really are. Its a way to invite them to your house to constantly lie about issues that are not issues. Their quoted prices every single time is unrealistically high.

Also, Bonney tried to tell me my brand new May 2023 electric water heater is bad and should be replaced for $4000 from them. (It was $1200 brand new, $1000 install/permits from home depot).

Avoid Bonney! They should be out of business, but a lot of older people fall for their nice charm from their sales and tech team. Just note - a repair is called a Sales lead to them.

I am writing on behalf of my elderly mom Harlene S.  Can't say enough about Christian F. and his sidekick Ethan.  They were very professional.  Christian was wonderful and patient in explaining to me my options regarding an electrical problem.  I very much appreciated Christian's understanding and patience.  I will be doing business again with Bonney and will be requesting Christian as the electrical technician.  He was great!!!  Highly recommend!  Thanks again!

As we had two separate service calls on the same day, I would like to acknowledge John L. for his excellent service on my AC unit tune-up.  He was also very professional explaining options to consider.  Highly recommend and thanks to all!!

Had a good response time for AC around a holiday weekend. Giovanni from Bonny was thorough, able to get parts and fix the problem in the same day.