Benjamin Franklin Plumbing Of Sacramento

Description

When you need an excellent Sacramento, CA Plumbing company to ensure that your home is free from leaks, call Ben Franklin Plumbing. We are committed to meticulous and timely service.

HISTORY

Established in 2016.
We opened for business in 2016, and we have been happily serving the greater sacramento area for the last 6 years

ABOUT BUSINESS OWNER

Hello,
Thank you for always remembering to call us when you have any plumbing emergency or repair. We greatly appreciate your business!

SERVICES

Plumbing inspection, Water heater repair, Irrigation design services, Water heater installation, Irrigation construction, Irrigation repair or maintenance, , ,

Reviews

Ricardo S.

3/25/2017

My water heater pilot light would not stay lit. Paul was friendly, just a little late but called to let me know, he was efficient, and provided additional information. He was also very thorough making sure all lines were clear and replaced the broken part. I would highly recommend this company for this type of repair. Thanks Paul!

Jeff G.

3/24/2017

Had another company work on a clogged drain line and they couldn't fix the problem. Called Paul at Abe Lincoln plumbing and he ran a camera thru, found the problem and properly snaked the line and took care of the issue. Quick work and I would use them again but hope I don't have to. Highly recommended.

Hai L.

08/09/2020 12:00:00 SA

Needed an emergency plumber on a late Sunday afternoon. I called up Abe Lincoln Plumbing and spoke to Paul. Paul agreed to come out within the hour in which he did and provided me a quote. He was very knowledgeable and easy to work with. He was very professional and the workmanship was great.

Definitely will use Paul in the future if I need anything else done.

candice l.

06/10/2020 12:00:00 SA

So I cannot review these guys on their work since sadly they were booked up. However when I called frantic about a broken water line flooding my yard & my inability to find the main water shut off, Dave went out of his way to stop by and show me where it was and what to do. It literally bought me the time I needed to find an available plumber. It was beyond nice, I cannot say thank you enough! It's hard enough to deal with a broken pipe, but not being able to stop the water spraying out is beyond frustrating. Again thank you guys

Ed K.

05/03/2016 12:00:00 SA

Excellent service and extremely trustworthy
Saved a bunch of money with these folks who solved what I thought would be a very expensive problem into a relatively simple house call
I would give them a try
They are new and will go the extra step for you
I'm already asking them for a bid on another project

Beth K.

07/11/2020 12:00:00 SA

Abe Lincoln Plumbing has provided exceptional professional service, considerate communication and a great value for high quality work. I had to have a huge, unexpected plumbing project done on my 1940's bungalow. I got 3 bids and Abe Lincoln came in with the low-middle bid. But, the difference maker for me (having done quite a number of home improvement projects over 18 years) was how good at communicating David was. I am often faced with contractors that talk to me like I am an idiot, simply because I don't have expert knowledge about all the systems of my home. David and Paul instead both assumed I could and would understand whatever they needed to explain, were available to answer questions in clear plain language and were very easy to work with. The whole crew listened well and made great expert suggestions to solve problems. I would recommend Abe Lincoln Plumbing to anyone, for any size job.

Janet R.

7/19/2022

Paul showed up on a Sunday with short notice to clear our kitchen and laundry room drains. He did not require payment up front for the service call which would then be applied to the bill if we hired him like so many other companies quoted me. While not the cheapest, he also didn't bait us with a $77 special. Instead, he provided a free estimate and told us what he would recommend. We chose the full service including jet spraying the lines and camera in the pipe and we got to view the blockage. He even informed us of two bellies in our pipes which had never been discussed before even though this is not the first time these lines were blocked. We were impressed with his knowledge, professionalism and friendliness. We highly recommend them!

Mariela H.

01/05/2023 12:00:00 SA

Paul came out to inspect a leak. They were quick to respond and very professional. Although, we ended up not needing a service by them Paul went out of his way to help me find contractors that could help me out and was very kind. Overall great experience.

Luke E.

03/03/2021 12:00:00 SA

Jeff and Tony came over to check on some issues we were having. Both were very knowledgeable and professional. They also both always had their mask on and were very safe regarding covid. I learned quite a bit about my plumbing from their visit. Paul, the owner, also came out to quote us on a larger job. He was also a pleasure to work with. I've had a lot of companies in my house for renovations lately and I have enjoyed working with this team the most. I would highly recommend them based on their professionalism, quality of work, and laid back style.

Souks P.

10/30/2016

Paul knew what he was doing. Our kitchen sink drain was clogged and I couldn't get around a tough 90degree elbow. Paul came through and cleared the pipe in no time. He was very friendly and knowledgeable. Will call for his service again when the time come.

L Y.

6/19/2020

I called today and they came today. There was a leak in the outdoor spigot. They called to let me know they were about 15 minutes away. Great customer service and friendly. I texted them a picture of the problem and they gave me a cheaper price than first quoted. I asked about another plumbing issue and they gave me a quote and said it was up to me. Not something that needed to be done. Didn't try to sell me something I didn't need. I will be using Abe Lincoln again if I need other plumbing repairs. I would definitely recommend this company.

Myra M.

10/24/2019

I originally posted a review of Abe Lincoln's Plumbing on 9/27/19. I have to say that when a company does not provide the service that you expected and you let them know that they step up and fix it. That's what Abe Lincoln's Plumbing did. They called explained what happened to my satisfaction and offered to complete the work as requested. During their subsequent visit I had another water issue and they gave me their suggestions on what the problem may be and solutions to resolve. They called to ensure that the work was to my satisfaction. At the time I was going through a personal issue and they were very compassionate and called a few days later to follow up.

My opinion of their company and the services they provide have definitely changed my mind. I will definitely keep them on my list to call when needed, which may be soon.

Audrey C.

2/19/2020

My shower suddenly wouldn't turn off, I had my neighbor who is usually able to fix anything and everything come over to check it out and he unfortunately didn't want to mess with it because he didn't have the tools he needed to do so BUT he recommended Abe Lincoln Plumbing. I called and the man who answered was extremely polite and helpful and they gave me the first available appointment they had! I had to be at work when they were able to do it so my lovely mother came over and she told me they were in and out in a half an hour and it was so affordable!!

Myra M.

9/27/2019

Won't be recommending or using this business again. After my first contact with the I scheduled another for last Tuesday. Called the Friday before to see if I could change the scope of work as I had another pressing plumbing issue. No response. Called Tuesday an hour after they were due,no response. Called again 4 hours later, still received no response.guess the amount of money I paid the first time was enough. Called my reliable Bell Brothers to fix my plumbing.

Jeff F.

1/29/2021

Generally did a good job. Used a mask and observed basic distancing protocol. Installed a new disposal. Gave a follow up call to see if ai was satisfied with their service.

James K.

3/20/2021

Prompt, honest, and skilled service from Jeff who came to repair my water heater . Only to discover parts were hard to come by and the maker was misleading us with parts that weren't needed.
So, I decided to go with an American made water heater recommend by Jeff. In my experience as a retired contractor this is an ongoing issue dealing with foreign made products.
All was installed in a short time to my satisfaction. Also, Thanks to Troy for making it all happen. I will call on Abe Lincoln Plumbing for all my future pluming needs.

Brian H.

2/19/2021

I got in touch with Abe Lincoln plumbing to have a toilet and garbage disposal installed. Jeff showed up right on time and, after a quick assessment, he let me know that I had bought the wrong size toilet. He went ahead and put the garbage disposal in and after calling the office let me know that someone could come back the next day to install a different toilet. I specifically requested Jeff because he is very personable and professional. Jeff came back the next day and installed the toilet and Abe Lincoln did not charge me for a second service call. I couldn't be happier with the service Jeff and Abe Lincoln provided.

Tina L.

9/23/2020

We live in an old building midtown and have called Abe Lincoln to help us on several occasions. They are professional and hard working. We have always felt the integrity of this company and are thankful for their help.

C C.

6/20/2017

Our AC stopped working over the weekend during this latest heatwave and we were desperate to get it repaired. Most of the local HVAC companies were booked days, if not weeks out. Even our insurance company could not locate any available technicians. Fortunately, a co-worker who had similar issues recommended Paul, the owner of Abe Lincoln Plumbing and Heating, who had just finished repairing his AC that afternoon. I called and was able to schedule an appointment for the very next morning. Paul was prompt, professional, and very courteous I could not have asked for better service. I would definitely recommend him others and would not hesitate to call again. Thanks, Paul!

Dale G.

1/21/2019

Answered the phone promptly and arrived when he said he would. Did not try to up sell me or get me on a maintenance agreement. Very friendly and professional. My toilet flushes and sink drains. Very happy customer.

Marland R.

5/20/2020

These guys have amazing customer service and are very knowledgeable! Called and was able to get them to look and assess within a couple days. We had a leak from our house drain and it was repaired/fixed within a couple hours. They were keeping me educated on what the issue was and how it happened. Highly recommend and would use them again if I have any other plumbing issues.

Violet U.

04/02/2021 12:00:00 SA

It was expensive and they did a poor job. They were also late. Overall I would not recommend if you're looking for a company to actually fix the problem.

M.A. T.

5/28/2022

Amazing service to get an RO system installed and fix a leaking faucet/pipe in the backyard. I was so impressed with how quickly they scheduled an appointment to come assess the work and then complete it! Really great to work with. Very reasonable cost as well. Will work with them for all my plumbing needs.

Angie R.

08/04/2021 12:00:00 SA

We had a sewage pump that broke and we had no idea we even had a sewage pump! We are first time home owners and had no clue who to call. But we were sure thankful that we found Paul from Abe Lincoln plumbing! He was amazing and diagnosed/ fixed everything up super quickly. He was prompt to texts and phone calls and even gave us extra help when he didn't have to. He will now be our go to plumber! You guys are in good hands if you go with Paul for your plumbing needs .

Julie N.

3/21/2020

My water heater was replaced for the cost stated over the phone. They are very professional from the beginning to the end. He gave us helpful hints on how to extend the life of the new unit. Most surprisingly of all is my garage was left cleaner than they found it. They even went above and beyond by putting my hose away and connecting it. This was just the extra mile of customer service that will keep me coming back for all my future plumbing needs. Thank you SOO much for the great service.

Annabel D.

4/25/2020

They were very friendly and helpful. Been having trouble all morning trying to find someone to come and help with my water heater repair. And my fiancé stumbled about Abe Lincoln Plumbing. They were able to come right away. And even called and notified me that they were on their way. They came really quick, and were able to fix the issue and told me what to do for future references if something occurs again. I would definitely would recommend them because they're friendly, helpful, and were able to come on such a short notice.

Alex L.

6/23/2020

What a difference a day makes. I posted a review just yesterday that wasn't bad, but did relay what I would consider a mediocre experience. I stand by that review as fair and accurate, but this update is a testament to how impressed I am with their follow up and investment in their reputation.

The very next morning, David (the plumber who provided me with the original service) contacted me and even offered to refund the $45 service fee I was charged. He didn't object to anything I said in my review, admitting things could have been better, and offered the refund as a way to make it right.

In my mind, this brings them back to the lofty level I held them before. Abe Lincoln is a company that wants to do better than their competitors, and for the most part they do. I said it in my last review and will again - I still consider them a top plumber in Sacramento.

Karen G.

5/22/2020

Great service and quick response. The guys wore face masks and shoe coverings. They were very personable and knowledgeable. It was a great experience and I would definitely recommend them.

Cheryll W.

10/14/2019

On Saturday, we noticed that one of our toilets were leaking. It wasn't an emergency, but we called Abe Lincoln Plumbing & Heating. Dave answered our call, and was very informative and courteous. On Sunday, we decided to replace the toilet. We called on Sunday, and sure enough, Dave answered. He said that replacing was no problem, and that when he comes tomorrow, he'd take care of it. We no sooner hung up & decided to replace both toilets, again we called, and again Dave said yes! Today, he came. He replaced both, and he cleaned the areas in which he performed the work, and it looks awesome. Very professional! This is our 3rd time using them in 2 years. Totally Recommend Abe Lincoln!!

Debbie P.

07/05/2023 12:00:00 SA

I gave the company a 5 star review because they offered a discount if we did. Paul was an excellent plumber and I have no issue with his work, I thought the $350.00 for changing out the flapper unit in a toilet was excessive since I had the entire thing dismantled before he arrived. The only reason I couldn't finish the job is I have arthritis in my thumbs and couldn't get the water line free (I installed this unit originally years ago). Not a hard fix and doesn't take a lot of time. I think they should reserve these ridiculous fees for the hard stuff. Just disappointed.

Douglas W.

2/22/2020

Extremely professional! Good price and outstanding work. I'm very pleased and HIGHLY recommend them!

P. N.

6/22/2017

Our AC went out during the awful heat wave and Paul was able to come out the next morning to trouble shoot. The fee to come out was only $45 and although he was unable to replace the unit for us, he gave us a detailed summary of what the issues were and gave a recommendation for another company upon our request. We will definitely call Paul again for any future issues!

Piper L. M.

10/25/2019

Plumber is a flake; no show & no response numerous times. I don't recommend him for anything.

Anna R.

7/20/2018

Did not have what he needed to do the job and kept interrupting my handyman for help and asking to use his plumbing equipment. I was paying my handyman by the hour so it cost me more. He was very expensive. Would not use him again.

Faye P.

8/15/2020

They were able to squeeze me in bright and early the next morning after I called from a ruptured pipe in my front yard that caused me to have to shut off my entire house line. They identified the problem promptly and gave me a few options in different price ranges, and had my line fixed within an hour. I absolutely will call again for future problems.

Kim A.

03/01/2017 12:00:00 SA

Complete rip off. Guy came over and charged us near $300. Stated he can't promise it will be fixed but we will still have to pay full price. Alls he had to do was open something test the tool.. And see if it worked or not. He pretty much said if it works it's $300 if it doesn't it's $300... The job was a 5 min job. We were in a really tough spot. Welp. It didn't work!! We were very rushed. And the next day found someone who knew what they were doing (because clearly this guy didn't. OR he did.. And just wanted to come back and wanted more of our money!!) the guy who actually knew what he was doing.. Charged us $60 and actually fixed it. I do not recommend this place. And all of these 5 star ratings are from people who don't know the business. Sure they are fixing your pluming and heating.. For triple the price!!!! Beware! I wouldn't even rate one star if it would let me! Oh and the $69 service quote is a JOKE

Jon M.

05/01/2021 12:00:00 SA

I hired Abe Lincoln Plumbing to replace a thermo couple on a hot water heater. They did a great job - fast and friendly.
They charged me $600!
They offered to replace the 40 gal water for $2600!!!

I wish I would have got a price before hand. My bad.

Peter H.

05/03/2020 12:00:00 SA

Super service from the team. We were worried that we would need an expensive power jetting of the whole house but Abe got us going with much less.

Manuel A.

12/20/2020

They installed a new sink and dual air gap. Super friendly, prompt, responsive, clean, helpful. All the things!

J V.

1/19/2023

Honest, knowledgable, and skilled! Paul came to fix our drainage sump that was installed by a different contractor, came up with a simple and effective solution, and got it done quickly. They were considerate of the neighbors, and kept the muddy mess neat and contained before thoroughly cleaning up after the job was done. The drain works properly now, and looks much better, too!

Kilian M.

6/23/2020

The water supply line to our toilet randomly broke off and flooded our bathroom, and these guys made it out in about an hour. They quickly replaced the line and made sure everything was working as it should, checked the rest of the house for any other possible issues, and were very knowledgeable in answering all of our questions about our pipes, water heater, sinks, etc. Super nice guys, and they're good with dogs! I would definitely use their services again and would recommend them to anyone who needs a plumber.

Sakurako K.

9/16/2020

This is a long overdue review. My landlord called Abe Lincoln about a year ago to fix a clogged pipe that was causing some water to back up. They arrived promptly and was able to snake out the drain within an hour and even charged me less than quoted because the clog was so easy to fix!
Super friendly, professional service. I will call them again if there are any problems with the plumbing!

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Benjamin Franklin Plumbing Of Sacramento