Rosa S.
07/03/2014 12:00:00 SA
When I called not only was the person on the phone considerate but they were competent. She reassured me that everything was going to be okay as I panicked on the phone watching as our toilets overflowed and watched as others ran back and forth with towels, sheets, and whatever we could find to stop it from getting onto the carpets! Our toilets had backed up sewage into the shower and bathtub, then the toilet overflowed onto the floors.
We had called several different plumbers, we were all searching plumbers and calling people, we had three different appointments at once, some could be there in two days, others within 3-5 hours, but when I called Armoured Plumbing they said they could be there in less than an hour! They had to double check with one of their employees to see how close they were to us and it turned out he was less than 15 minutes away!!
Rudy came, very quickly and was very competent. He knew what he was doing. It was amazing!! It took about 2 hours but the price was incredibly reasonable!!!! About $235 and he snaked two lines, took off the bathroom toilet, put it back on, recaulked it, and fixed it! He explained what all had happened, that it had been clogged and when the washer dumped the water it caused it all to be backed up.
Rudy was amazing. He did a great job, very patient, kind, quick, and competent!!!
I can not thank him enough. The best part of this whole disaster was that he had managed to triage it. He knew that having sewage filling the bathroom had a priority over someone whose sink is making weird noise when he turns it on. This company can identify which one is a priority and when you have an emergency plumbing situation they are the first ones to call. They are prompt, intelligent, and helpful. All for a very reasonable price.
He even explained what had occurred. At first thought we needed to replace the toilet but instead figured out that it was okay it just needed a new ring and because it is old needed to be snaked to unclog it.
Rudy did a lot of work in only 2.5 hours in the 100 degree heat, snaking it outside, and for a reasonable price. Even giving tips on how to avoid this problem without replacing the toilet.
Thank you so much Rudy. I would definitely recommend this company because they did an amazing job. I am amazed. They are the best plumbers I have ever encountered. No need to search for another plumber ever again!!! THANK YOU!