Stephanie G.
Jan 29, 2016
Okay, so I'm a condo owner in South County, and unfortunately, have been affected by the copper-pipe -pinhole leak-water issue that's plagued SO MANY home owners in South County. So, recently, I find out that my hot water line has sprung a leak somewhere in the common wall. This makes water issue #4 since I've owned my home! Not wanting to risk my home ower's insurance policy getting canceled, I had no choice but to re-pipe!
Needless to say, this was an HUGE expense with bad timing! And to top it off, I was worried about who would do the re-pipe job.
I read All American's Yelp reviews and was pleased with the comments; especially about the neatness of the job (see photos). I also noted that they're an Angie's List company. My condo isn't magazine quality, but it's still my home and important to me.
I initially contacted Nant in December for an estimate, but had to cancel (didn't have a leak at the time). Needless to say, when I called in January (now WITH a leak and no hot water), Nant was still willing to come out QUICKLY, provide an estimate, and squeeze me in with a quick start date!
Nant and the guys (Omar, Santiago, Augustin, and Temilio) arrived early and jumped right in. ALL, were very professional, had GREAT attitudes, and a wonderful work ethic. And Nant was VERY patient with me and listened to my concerns and answered all my questions (yeah, I'm one of THOSE people!).
The job was finished in one day, as advertised; and was done quickly with great clean up! They even re-routed my washer/dryer lines, since the original placement was in an inconvenient location. I so didn't expect that! All American was great, in terms of contacting the City for the permit and both inspections.
So, the patcher (Victor), arrived the next day, and closed the MINIMAL number of holes inside my home; as well as the stucco wall on the building's exterior. All texturing matched the original ones! And being in an HOA, they're very picky about how the outside of the building looks. Victor did it all by himself! He's truly a master at his craft, because other than the slight difference in color (my walls/ceiling are white -patch color is very white when dry), I don't even notice that work was done! And the outer stucco is a PERFECT match!!
I can't thank All American enough for the awesome job they did! It's a great relief to have such a thorough job done; not to mention the warranty on their work! It makes the cost less traumatic! And my water pressure is excellent, and hot!
I highly recommend All American, and will DEFINITELY refer them to other owners who need to re-pipe!
Thanks again, guys!