A & R Plumbing Service

Can you imagine New Year's Eve and a flooded toilet? With visitors coming in from the Bay Area to stay overnight?

This is the plumbing service of choice that my landlord has used for years for the 200 properties they manage and I had saved their number from a previous service call.

My landlord was out partying ... who can blame him ... so I gave them a call.

They had someone out to the house within 3 hours. A second piece of equipment was needed and the new guy arrives within minutes.  

I left for my own evening of fun with the A & R team hard at work at my place. They called the city for additional work needed (and they came out on New Year's Day!)

Suffice to say, don't know what I would have done without Moira's exceptional customer care, and Chris' and Kevin's professional services. Thank you!!!!

Quick, easy and reliable service. Standard set price and free estimate. I have no complaints at all. We had a blockage in our toilet and the repair man took care of it quickly and efficiently.

Kevin @A&R Plumbing does great work. He's professional, respectful, humble, time oriented and has an attitude of gratitude. He cleans up the space when done. And he does everything within his power to solve your issue in a timely manner.

Horrible first impression.  Asked Chris for a quote to have electrical installed in ceiling for fan and light installation.  Didn't manage to show up within the window he gave.  Then said he would email me with an estimate and it's been 7 days now and still nothing.  Called him on day 4 with a status and he said he would get it to me that night and he never did.  Don't bother calling them for smaller jobs; Chris I'm taking my business to somebody that has time for me.

The workers are great, although they ended up coming 5 separate occasions. Having said that, the secretary is a little obsessive. I have been called and texted over 30 times in regards to the plumbing services. Which is crazy. Would I hire them again? No way.

Chris just left... fixed a leak in my shower at a reasonable price..he was very informative and  professional,  I will use them again.. keep up the good work.

Chris came on short notice, was down to earth and professional. Best price and did clean work. If you are reading this, this is your plumber. Did not try to up-sell for more $. Honest.

Don't know what kind of work they do. THEY NEVER SHOWED UP. I never forced them to schedule me on that day they said they will come, on the time they said they will come. NOT EVEN A PHONE CALL OR TEXT. Ten minutes after my appointment, I called and chris answered telling me a tech should be there. What tech? I decided to just hang up since he is so garbled anyway and I can barely understand what he's saying. He called back and had the gall to ask me with an attitude SO, DO YOU STILL WANT US TO COME OVER OR ARE WE CALLING IT OFF? Excuse me?!?! No show, no call and you have the F gall to give a customer an attitude? The customer you stood up...the customer whose time got wasted?

Chris is our new home's favorite person.
He's been here twice in the last month to save us.
He's fixed a leaky shower, a clogged kitchen sink, a sump pump, and leaky faucet in our front yard. He's very professional and knows his line of work. My partner and I agree that he's our favorite repair person we've seen (lately we've seen a lot)! A&R plumbing has reasonable prices for their fixes.
10/10 recommend.

My realtor recommended A&R to me for replacing an old tired leaky water heater, and I'm glad he did. He mentioned that his usual handyman might perform the work at a lower price, but I said I'd rather have a real professional like A&R do it-- and I'm REALLY glad I did!
I might have imagined that one heater goes out, the other slides in, insert plug: done-- but not this one! This was a 1926 house, funky dirt-floor basement: not a straightforward job. Kevin worked on it for two solid days, suiting all the connections to a uniquely complicated location. He was hardworking, knowledgeable, creative, and communicative. He took time to explain to me how the new equipment would work well and safely. When I expressed a specific concern, he immediately addressed it.
Great work, great work ethic.