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We Know The Drill Handyman Services

We Know The Drill Handyman Services


2942 N 24th St Ste 114 Phoenix, AZ 85016

Description


We Know The Drill is a full service, veteran owned and operated handyman company. We have decades of experience in all aspects of home repair, maintenance, and improvement. Doing anything from changing hard to reach light bulbs, AC filters, and smoke alarm batteries, to custom builds. From that door that doesn't quite close right to a brand new door installed. We are your one stop, get it done, go to guys! Why call a plumber, electrician, carpenter and AV company when one call does it all?

HISTORY


After decades of hearing complaints about so called handymen, Jason decided to start his own company that would address all of the shortcomings of other services.

SERVICES


Reviews


Dwayne M.
Dwayne M.
10/31/2018
Jason was great from start to finish... Returned my call promptly, was direct and knowledgeable with discussing my 'fixes', called to confirm the appointment as it neared, showed up on time - DID GREAT WORK - and charged a fair price.

What more could you ask for? Oh, he was personable and friendly too.

- Great Service!

Brandon M.
Brandon M.
5/25/2021
I've used a lot of different handymen in the past for various projects around the house and Jason is definitely one of the best I've used. He's communicative, shows up on time, and gets the job done. He is articulate and has a strong knowledge of construction. I'd definitely recommend using him.

Neeta B.
Neeta B.
6/24/2021
We called Jason to do a lot of work on our new rental property.  Even though we are not local, it was extremely easy to communicate with Jason. We emailed him our inspection report, he responded with approximate prices. We hired him for the job and he showed up on time and completed the projects ahead of schedule. He was honest and explained everything that was wrong.  From start to finish, Jason was professional and thorough. Highly recommend him.

Katariina L.
Katariina L.
4/22/2021
Jason was on time, professional, honest, and even liked my super hyper dog! I have nothing but good things to say and will be using we know the drill for all my handyman needs!

Mad P.
Mad P.
3/13/2020
1 star not for the worked performed but the response time. I've contacted them multiple times but unsuccessful to schedule a meeting. Good for them that they're busy but I wouldn't bother contacting this business again. I wouldn't recommend them to anyone with a busy schedule, have a professional job, or need to have something done quickly.

Belia M.
Belia M.
11/06/2018
Jason did a great job taking down curtains and installing new ones for me. What I liked about him was that he went step by step with what he was doing. He explained everything to me, gave me options on how he could do the job and was just very honest about everything. He also fixed some crooked fixtures, mounted on some shelves for me, and installed a new shower head. He made sure it worked, taught me how to change the shower head levels, and left me the old shower head just in case the new one broke, I had something to rely on. I will definitely give Jason a call whenever I need things done around the house. My dogs even loved him a little too much but I liked that he wasn't afraid of them or asked to put them away before arriving. Jason's amazing!

Nikki K.
Nikki K.
09/02/2018
I selected We Know The Drill because of all the great reviews. I'm very happy to say Yelp came through for me.

Jason was professional, prompt, and worked quickly and efficiently. He put together a bear of a shelf for us, when I would've given up on it. He then turned around and finished up the rest of the projects without missing a beat. I appreciated the neatness after he was done, which isn't always the case with other service professionals.

I highly recommend him to anyone on the fence; our dog even loved him:)

Nora L.
Nora L.
3/20/2017
Love, love, love Jason / We Know the Drill Handyman Services!  

We had a long list of odds and ends that popped up during a home inspection.  Jason took care of everything that we needed for a very reasonable price.  

He is personable, very professional, quick and the work was very well done.  We highly recommend him!

Mikkel W.
Mikkel W.
11/18/2016
I was recently referred to Jason at We Know the Drill for some random work I needed to have done at home. And when I say random, the to-do list ranged from drywall patching (thanks to the mutt pack) to installing light fixtures and everything in between. I should preface this by saying that I have tried many times to hire a true handyman (individual and company), only to hear, "Oh, sorry, we don't do that or that or this thing. But we can do this one thing on your list for you." Not so in this case.

Jason was very professional in his dress and demeanor. He was helpful, friendly, and prepared (wow... I wonder if he was a Boy Scout?). We talked about the work to be done, he inspected everything and took measurements, the worked up a quote. The price was fair and he finished the work in less time than he had estimated. He hung doors for me, fixed knobs and locks, did paint touch-ups, installed some home audio equipment, ceiling fans... It was really a long list.

All in all, it was a very professional experience. I wouldn't hesitate to use this company for anything around the house.

PS: My dogs took to him almost immediately, and he was very good with them. That's pretty much all I need to know about a person.

Chi H.
Chi H.
06/05/2019
Jason was awesome. He returned calls and followed up to confirm appointment, was clear on the work that needed to be done, worked swiftly, precisely, and methodically. He helped to hang a chandelier in one of the room and curtains for our super slider (way better now than the bed sheet we had up for over two months!). We would definitely contact We Know the Drill  again for any future service!

Joe L.
Joe L.
08/11/2019
Jason is The Best. Great rates, very friendly, loves what he is doing and definitely knows what he's doing. He got so many different things done in a 2 hour time frame. Fixed 2 doors that wanted to stay Open, 2 ceiling fans that weren't installed right, a screen door that was off track and not adjusted correctly, a front security door frame that was very loose and a GFI outlet that was bad.

Nick N.
Nick N.
3/21/2018
How do you get a 5 star review and not do any work? Here is how.

I sent Jason an email and photos about a small bathroom wall retexturing and requested it match the ceiling, (walls previously had wallpaper). He responded promptly but wanted a close up of the texture on the ceiling, photo sent.

Jason called me the following day and said that the texture was an older variety and although he could reproduce it, it was not something that he felt he was the best at. He went on to say he had been at a worksite and seen a similar texturing job done by M&C Services Group, he was so impressed with their work that he got their business card.

As I assumed that Jason was going to refer me to C&M as he wanted me to get the best job possible I expected Jason to give me the name and number and tell me to call them which he did. BUT he also had called them first, asked it they would consider doing the job and since Jason had a rare opening in his schedule and was going to do it by the end of the week he confirmed they could also do it by the end of the week.

This was Tuesday evening about 4:30 pm. I called C&M, they scheduled an appointment for 1:00 pm on Wednesday, had the bid to us that afternoon and we scheduled the work for Thursday 9:00 am.

Jason went above and beyond for a potential customer whom he received no direct financial compensation, so you judge for yourself reading the other 5 Star reviews along with this one. I'll certainly be calling Jason for other work I need done.....what about you!!!!

Dave C.
Dave C.
4/19/2019
Jason is awesome! Everything you could ask for from someone working around your home. Punctual, honest and knowledgeable. I can't recommend him enough.

Thanks Jason!

Alison E.
Alison E.
11/15/2019
Jason definitely knows the drill...as well as the router, nail gun, and whole bunch of other handy tools!  I was impressed his glowing Yelp reviews, and so I called him last week with a list of honey-do's that my honey just won't do. He got right back to me, and was able to finish several jobs in one day, including fixing a broken door stop and an uneven threshold as well as building a shelving unit and mounting a TV. His rates are reasonable and his attitude is very personable, yet professional. He even speaks some Spanish!

Robert B.
Robert B.
9/20/2018
Wow! All I can say is WOW! Jason was right on time, professional, clean and well mannered. Took the time to properly measure out and level everything to my specifications. I asked him to hang mirrors, wall art and my new TV and soundbar. Everything was done slow and methodical and he even stayed 30 minutes after to try and figure out if the soundbar could be paired with the subwoofer. He did not charge me for that time. The charges were more than fair, for which I eagerly paid him. He actually takes credit/debit cards, which was way more convenient than cash. Unfortunately, we did not figure out the soundbar together, but I did later that evening. I feel confident that I will be enjoying my newly installed TV and soundbar as well as the mirrors and artwork for the time I live here and will definitely be hiring Jason again very soon for more work.
Jason, I appreciate your excellent work and look forward to the next time.

Sonja M.
Sonja M.
9/14/2017
Want to be delighted with customer experience?  Hire We Know The Drill. Jason was such a nice surprise!  He called the night before to confirm our appointment.  He arrived on time.  He assessed my list of repairs and tacked each repair in an extremely efficient manner.  And the workmanship was excellent!  Don't think twice, call Jason!

P Y.
P Y.
3/15/2019
PHENOMENAL!! Professional as all get-out!! Called to confirm appt the day before- and down to the minute, Jason was at my home!! He works at the speed of lightning, and even addressed things as he noticed them(that were NOT even on my LIST!)! He showed genuine affection for my pugs, who in puglike fashion, insisted on following him around! He goes ABOVE AND BEYOND!! I absolutely cannot RECOMMEND him HIGHLY enough!!!!! He serves only Scottsdale, I believe, and you would be blessed to HAVE his assistance!!

Julie F.
Julie F.
3/26/2020
jason is great. he can do many projects around the house that I have no time to do, that I dont know how to do or that would take me 10x as long to do. I found him to be responsive when I've called, setting an appt to accomplish my list of items within a week or so. he calls to confirm appts the day before. all the projects hes done for me are done thoroughly and done well. several projects have been fixing other people work.

Anthony T.
Anthony T.
6/29/2017
Jason is the most knowledgeable, honest and fairly-priced handyman in the business. Any time I have a project that does not require a specialized service company, the first person I call is Jason of We Know the Drill. I truly can't say enough great things about him. We've probably hired Jason ten times or more in the past six months. He always does exceptional work. He always works hard the entire time. He is very professional, friendly and respectful. When it comes to projects around the house, there is no one else I call. Jason is hands-down the best in the business.

Phylis P.
Phylis P.
1/21/2017
Jason did such a great job with everything I asked him to do and beyond!He is SO knowledgeable about SO many areas and is a problem solver. He figures out the best way to repair something while keeping the costs down.
I had some drywall repair, garage shelves replaced, lighting fixtures to repair and a plumbing issue he corrected. He brought issues to my attention that I would not have known about otherwise which he offered to correct. The best part is he is paid by the hour so he doesn't itemize each task. He was very efficient with his time. He even goes to the store to pick up any additional items he needs to get the job done.
I am so excited to have found him through my neighborhood website where he got rave reviews from my neighbors.
I am already composing a new list of jobs for him to do!
Check out his website:     [email protected]

Karen C.
Karen C.
05/07/2019
Jason was amazing.  He was prompt and was able to get everything done for me while also working through some "kinks" in my electrical system.  I am so happy to have found someone so professional - will definitely be calling again (and again....)

Dean J.
Dean J.
2/20/2017
HIGHLY, HIGHLY RECOMMENDED.  I requested Jason to come to my home on short notice because I had elderly parents visiting and wanted to fix some issues before they arrived.  He was very amenable, courteous and accommodated my schedule.  The service provided was high-quality, with excellent time-on-task, and accurate cost estimate that I thought was good based on experience with other contractors.  

He was methodical and I was very impressed by his ability to troubleshoot.   One of the tasks was to install a unique, one-of-a-kind, very heavy, light fixture that I purchased from the Tucson Gem Show.  I unknowingly purchased a light with a warped mounting system.  Fortunately he was able problem-solve and hang the light safely (while concealing the defect).   It looks awesome and is a focal point in my home.

I like to do business with people that I would trust to be in my home.  My cat is usually very skittish when anyone new is in the house.  The cat did not seem distressed by his presence, which is remarkable to me.  Jason took the opportunity to educate me about some issues he noticed with my household electricity/conduit.  I very much appreciate that he noticed this and took the time to point it out to me.  In the future I will certainly call upon "Know the Drill" because I trust the job will be done right the first time and with a smile.

Robin A.
Robin A.
07/08/2017
Excellent!! Fit me in the schedule quickly. He really knows his stuff, very professional, dressed clean. I'm very happy with the outcome of hanging a very large mounted wall map in an office.
Highly recommend and will use for all of our home and office needs.

Chris B.
Chris B.
3/31/2017
Excellent craftsman, super clean, fair & very knowledgeable. I always get multiple options & given best choices to save money & making best choices. I've used this handyman several times. He just replaced both toilets in my home with high efficiency elongated models. 5 Stars!

Jackie M.
Jackie M.
01/03/2019
Knowledgable, honest, professional, on time, and thorough. Wow! Can't ask for much more than that. This is going to be my go-to call any time I have an issue needing a handyman. Thank you, Jason!

Lisa P.
Lisa P.
11/02/2018
Jason is incredibly friendly, knowledgeable, and honest. It is evident he loves what he does! Timely, fair, and good work. I found Jason on the next door app. Thank you!

Angelo A.
Angelo A.
10/07/2017
You need to hire Jason for your next project. This guy can literally do anything and even gives out frr advice for ends up saving you money in the short and long end. All my projects will now go to Jason.

D. M.
D. M.
11/06/2017
If you are looking for a handyman that is a perfectionist, Jason at We Know the Drill Handyman Services is the guy!  I had new hardware put on all my doors and a very difficult curtain rod to install, since he had to drill through metal.  He did an outstanding job and made sure everything was cleaned up!  My door hardware and curtain rod are perfect and he finished it less time then expected which would have saved me money, I so appreciate that, but I found a few more odds and ends to have him take care of.  One of the things that really stuck out to me is that he charges by the hour, not by the job, so no surprises!!  Thank you so much Jason, my hardware on my doors look awesome and my curtain rod is finally straight after 10 years!!

Vivek R.
Vivek R.
9/17/2017
I used Jason's services once, and all jobs were completed beautifully. Reasonable price and high quality of service. Will use again, and recommend his services to all others.

Angela K.
Angela K.
8/30/2018
I know all the reviews for this business are the same that Jason is amazing, but it's the TRUTH! This guy is a true professional and really knows his stuff! I can't thank him enough for making my dreams a reality for putting together a darling chalkboard and art display area for my kids. My husband is extra appreciative of this guy because now his "honey do" list can now be transferred to Jason to complete. What a wonderful person and a great find. Can't thank him enough for a job well done. Do not hesitate to call this business for your handyman needs, you will be glad you did!

Amy D.
Amy D.
7/13/2018
Jason just finished quite a few projects around my new home including installing light fixtures, ceiling fans, cabinet hardware and hanging mirrors. He is professional, punctual, thorough and good at what he does. I won't hesitate to use him in the future.

GINGER B.
GINGER B.
11/05/2016
I am a seasoned executive personal assistant with years of experience shadowing C-level executives with multi-million dollar estates.  Jason has worked for all my employers and is fantastic.  He is the only handyman I would ever refer, a true connoiseur of the trade.

Anthony H.
Anthony H.
03/06/2017
Jason installed a new security door on an older home that presented several challenges. He tackled the issues head on and the end result was both functionally and aesthetically pleasing. I would not hesitate to recommend Jason at We Know The Drill to friends and family.

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


Toolman Taylor location

Manager


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