J M.
07/08/2016 12:00:00 SA
I hired Chad Hale and Unique Solutions in January 2016 because he came across as a solid Christian guy who would stand behind his 2 year warranty commitment. I knew he wasn't licensed but I looked past that. Big mistake that I will never make again. Always hire a licensed contractor. One thing Chad put in was new grass and an in-ground sprinkler system. Because the grading of the lawn was done so poorly, I have some areas of my backyard that are continually soaked, including gravel areas that are not supposed to get water and other areas that are bone dry. As a result, a lot of my grass has died and the ground around my pool pump is constantly soaked, which causes erosion. Also, the water stake that they put by my new Chinese Pistache tree is right next to the trunk when it's suposed to be one foot away. Eventually the roots will break the stake and no more water, which will kill the tree. I have tried since April 1st to get Chad to come back. These are not quick fixes but they are not major ones either. Chad has had every excuse in the world not to return - he doesn't work with Unique Soutions anymore, he is not well enough to work in the heat, his partner Khal has to approve it and won't, it wasn't his fault........! Well, it wasn't too hot in April and May, Chad. Where were you then? A man is only as good as his word and I had Chad's word that he would back up all his work. So far he hasn't done that. I kept my word and paid him on time. Almost $5000. And all I got was a mediocre job and no warranty!