Had a simple problem with the toilet. Accidentally dropped a casing of a pen in the toilet which caused the septic tank not to fill. I called him and told him all it needed was a closet auger, or a snake to correct the problem. He said he'd be happy to take care of it. I asked him how much? He said $92. So he did come like he said he would, pretty prompt, within 2 hours, took him about 40 mins to complete. Then i get a phone call (being at work) and my wife tells me he is charging $142. I asked to speak to him on the phone, and said why its went from $92 to $142. He says he had to change a flapper. Ok - I'm at work and $50 is not going to make me poor so I told my wife to just pay. But honestly, Tom's Plumbing is crooked. There are plenty of other places who charge $80-100 per hour, so I would stay away because his intentions to cheat the customer speaks volumes.