Super Drain Rooter & Plumbers

This is the third stellar review for Super Drain. I needed them twice in a month for 2 different problems. Every tech that comes is professional and they have all been super nice people.  Juan the owner knows how to pick good guys. Thank you Super Drain!

I wish I could give them a zero for all of these ratings because that is what they gave me when they came in to help at my home. Not only did the repair man reek of smoke and leave the entire area smelling but he charged me $120 for a snake line which ended up causing me more problems and more money since he did not understand the situation. Appliances that i could not move back myself were left. I asked for my money back and what met with a rude manager who took the side of his repairmen. Save yourself the money, the work and the hardship- go somewhere else.

Excellent company!  Edward arrived just under 1-1/2 hours after I called for a drain stoppage in my bathroom and at the earliest time of the window of the timeframe specified.  He checked the other drains in the room to make sure the problem was isolated to just the one, unplugged it and thoroughly tested again to make sure the problem was resolved.  All in under fifteen minutes.  He was pleasant, fast, neat and professional and the charge was very competitive.  I highly recommend this firm.

I had the best experience with Super Drain company. I had called Parker & son for an  estimate on installing a hot water heater they quoted me$1433.   Even with me buying the water heater myself and having it delivered. I called super drain they came out gave me an estimate that was much less than Parker & son's quote. Super Drain installed the water heater explained everything what they needed to do and the worker were very friendly  and professional I am a fan of this company and I would highly recommend them. Thank you Super Drain for saving me money.

Juan and his team are amazing.  They will get out as quickly as possible and will get that job done right the first time out.  I work for a Home Warranty company and our customers love this company.  We have never had a complaint.

Called for an estimate, and Edward was at our house the next day.  He was FAR less than the first guy we called.  Before we could take advantage of his estimate, we had a separate, do-it-yourself plumbing problem, and Edward came out the next day and fixed it for us.  He was polite and efficient.  We will be calling Edward back when we're ready for him to do the work from his first estimate.  I highly recommend this company!

Fantastic company had a clogged drain that a normal snake couldn't get so I called them and they promptly arrived within the timeframe they said they would come at. The moment Henry came he got right to work and our problem was solved he even told how far the clog was in.

Price is super reasonable would recommend and use again.

Outstanding customer experience. The septic tank and plumbing in our older home were completely congested. Edward, came by, each time promptly. In addition to solving our problem (s), he was professional, clean and communicated each step of the process thoroughly. The interaction was superior. Additionally, the cost was very reasonable. We have this company saved in our phones!

On time. Helpful. Abive and beyond. Daniel was excellent. Professional and knows his job. I'm very happy.

Our water heater went out in July, it is now a week before Thanksgiving. Our home warranty company got super drain to come out to give us a quote to replace it. Our water heater is outside unfortunately and we knew we would need an enclosure for it. It took two months but Super drain finally quoted us $1,700 for a small enclosure that our warranty wouldn't cover. We were given the option to build it ourselves and they would bring out and inspector to make sure it was up to code so they could place the new water heater. Fast forward, we built an enclosure with family contractors. We called to let super drain know so they could get someone out here to inspect it and then they told us we did not need the inspection prior to placement and they would come out and place the heater. When the day came around that they were supposed to come out, they never showed up. We called and they gave us an excuse as to why and rescheduled us for another day. This same thing happened about two or three more times. Last week they were supposed to come out and we had to have a family member take off to be there because we couldn't. They didn't show up again so we called and they said they had us scheduled for the following day but we were told a different day. Finally they scheduled us for today, as expected they didn't show up again! We called and were told that now they want an inspector out and can't do it until tomorrow. A few hours go by and we call again, we are then informed that they are refusing to come out at all due to not getting and inspector out prior to and that we built is ourselves. I called back and spoke with Juan A. the company owner. He was very rude and would not let me talk and he was raising his voice with me stating that we went against what he said and built it on our own and that he is not coming out at all now because we didn't let him build the structure. He then hung up on me without another word. Prior to speaking with Juan I was in the phone with the lovely scheduler/receptionist though I cannot remember her name. She was a doll and was very loving and understanding. She had apologized to me because she was being told different things by Juan and that he keeps changing his mind on the situation. Poor girl had to not allow Juan to leave so that he could handle his mess because she has been trying to for the past 4 months. I would not recommend this company at all due to Juan.

I've been using these folks for 5 years and have never been disappointed with the service and reliability.  Honest work and advice, at an honest price.

They were great. They came and snaked my drain. They were on time, friendly and did the job they were asked. Can't ask for anything more!