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Starr Cleaning Services

Starr Cleaning Services


218 W Hampton Ave Ste 8 Mesa, AZ 85210

Description


Starr Cleaning Services is a premier carpet cleaning company based in Mesa, Arizona. We specialize in deep cleaning and rejuvenating carpets for both residential and commercial properties. Our team of experienced and trained professionals use state-of-the-art equipment and eco-friendly cleaning products to thoroughly clean and remove stains from your carpets. We offer a variety of carpet cleaning services including steam cleaning, dry cleaning, and stain removal. In addition to our carpet cleaning services, we also offer a range of other cleaning services such as upholstery cleaning, rug cleaning, and pet odor removal. We understand the importance of maintaining a clean and healthy home or business, and our team is dedicated to delivering exceptional results every time. For top-quality carpet cleaning services in Mesa, AZ, look no further than Starr Cleaning Services.

HISTORY


Established in 2012.
Two childhood friends combine their skills and knowledge to create a no nonsense, approach to carpet and many other cleaning services by providing upfront flat rate pricing

ABOUT BUSINESS OWNER


I am Jake Heywood. I was born and raised in Mesa, Arizona. I always dreamed of owning my own business and now I do. I have been involved in the business for a while now and know what it takes to do a good job and offer a great price. We want to make sure our customers know that they will be taken care of and treated well by trustworthy workers that are trained and insured. We look forward to serving you!

SERVICES


Reviews


Erin H.
Erin H.
02/02/2023 12:00:00 SA
I had 2 carpeted rooms steamed cleaned (1 including pet treatment), 2 travertine tiled rooms cleaned, as well as my sofa cleaned recently.

Our Technician was Raul who was absolutely fabulous!! He arrived before estimated time and was friendly and professional. I did a 'walk-through' with him of the rooms as well as answered any questions he had for clarification.

BF and I were able to relocate ourselves to other areas of the house to continue working remotely while Raul worked his magic. He was very thorough and used blue plastic booties (shoe covers) once carpets were steamed and still damp. Gave us a few pairs as well to use while rooms were drying.

End results exceeded my expectations as my house was so sparkling clean and smelled so crisp!! Shade of my carpet was much lighter after treatment; indication of how filthy they actually were!!

I highly recommend utilizing Starr Cleaning - you won't be disappointed at all! We'll definitely be using them again in the future and requesting Raul upon his availability. Great job!!

Lisa C.
Lisa C.
4/15/2023
They were professional and did a great job! Was able to schedule quickly to have my couches and bedroom cleaned. I will use them again next time I need their services.

Pia H.
Pia H.
2/21/2023
Starr Cleaning Services did a remarkable job cleaning our sofa.
Yay! Once again, our sofa is now fresh & clean. This service is reliable; quite efficient; the technician was punctual, very professional and personable. I will definitely use them again.

Erica G.
Erica G.
4/17/2023
Highly recommend this company!! They were very responsive, accommodating, and professional. I needed a few pieces of furniture cleaned on short notice and was very pleased with how they turned out! Thank you again!

Vicki R.
Vicki R.
1/27/2023
I had a last-minute need for carpet cleaning after discovering a secret piddle spot my old dog had used, unbeknownst to me. With visitors coming Tuesday, I was worried I wouldn't find a cleaner. I went to Yelp and Starr Cleaning popped up with lots of 5-star reviews. I see why! Ivan was kind, thorough, and professional.

Tina D.
Tina D.
1/16/2023
We hired Starr to clean our carpets and they did a fantastic job! Showed up right on time, easy to communicate with and the carpet looks fantastic! Will definitely use again!

Val T.
Val T.
03/06/2023 12:00:00 SA
Starr cleaning services stopped by my rental property and cleaned my carpets, vinyl, and tile floors.   My tenants raved about how fresh and clean the home felt.  Thank you!!!

Temple H.
Temple H.
12/22/2022
They did a great job communicating with me, my rug looks fantastic! Would happily hire again.

Marilyn M.
Marilyn M.
11/28/2022
The technician was on time, friendly, and very professional.  The carpet looks GREAT!

Becca H.
Becca H.
11/11/2022 12:00:00 SA
Excellent company, have used them for years.  They have great specials and are very professional.  My couches and area rug look like new every time.

Jeremy G.
Jeremy G.
12/28/2022
Friendly and great value, best deal in Gilbert by a mile, will use again - good customer service too

Vanessa S.
Vanessa S.
8/25/2022
I've been using start cleaning for several years. I found them on yelp. They are always on time do an excellent job and are very fair priced.

Elizabeth H.
Elizabeth H.
01/11/2023 12:00:00 SA
Starr Cleaning Services, did an excellent job cleaning my carpet and stairs.  The gentleman that came out was fast, efficient, professional, and most of all thorough.

Melanie A.
Melanie A.
11/01/2022 12:00:00 SA
Star cleaning did a great job. Austin was the employee. He was very professional and did a thorough job. I highly recommend this company

Liz E.
Liz E.
01/03/2023 12:00:00 SA
I never call for carpet cleaning company and now I regret it. Because how clean my carpet right now all over the house is amazing. Zane did an awesome job! Very nice guy, and was able to adjust which area to clean first while im vacuuming the other area of the house with our family around. Very professional! I highly Starr Cleaning Services , thank you so much!

Lily R.
Lily R.
11/19/2021
Starr cleaning did a great job on my furniture, the prices are very reasonable. The Service tech was  professional and  friendly.
We will be using them again.

Cindy S.
Cindy S.
08/03/2022 12:00:00 SA
Cleaned the heavy traffic areas of our tile, it looked awesome when they were done.  Zack and Joe were friendly, efficient and professional.  We are very satisfied with the results.

Mitch W.
Mitch W.
08/01/2022 12:00:00 SA
This is my second time using Starr Cleaning. They are on time, professional and courteous. They are great with pet spots and make our carpets look brand new. They also touched up on a large area rug. Their prices are fair and competitive.  I highly recommend!

Leslie B.
Leslie B.
11/18/2022
Starr Cleaning did such a wonderful job on my carpets and upholstery! They are so easy to schedule with and very reasonable prices.

Eileen D.
Eileen D.
07/09/2022 12:00:00 SA
Hard to believe I had a hard time getting companies to respond to my request for upholstery cleaning. When they did, the prices and information they wanted ran the gamut. I had to send pictures and tag info to one company! Starr was well rated so I gave them a call. I was quoted a price, no fuss, and scheduled an appointment for a few days later. The tech was on time, informed me every step about what he was going and did a great job cleaning my furniture all for the quoted, reasonable price. I will definitely use them again!

Carla M.
Carla M.
9/19/2021
Starr Cleaning Services were OUSTANDING!
Great Costumer Service and left my couches just like the first time I bought them! Raul and Brandon were knowledgeable and respectful.  Thank you and will recommend 100%

Paul S.
Paul S.
10/20/2022
We use Starr Cleaning for the first time in our home. Austin's quote was very reasonable. Zane cleaned the family room area rug and stairway carpet. He was on time, did an outstanding job, not only on the cleaning but ensuring that our tile left no marks with his hoses. We will be using Starr Cleaning again. We highly recommend them.

Javon P.
Javon P.
8/27/2022
Had some carpet with heavy stains from previous owner. Trai showed up promptly and went above and beyond with service/expectations. Will definitely be reaching out again!!

Ryan H.
Ryan H.
10/11/2022 12:00:00 SA
Starr cleaning was extremely responsive. I contacted them on Sunday and they responded same day and were cleaning my couch on Tuesday. They did a great job, arrived on time and even cleaned the small area around the couch when it wasn't even expected or quoted. Their prices were extremely fair. I will use them again.

Deanna Q.
Deanna Q.
07/02/2022 12:00:00 SA
We just moved to Mesa and I had called several carpet cleaning companies with no luck. The prices i was quoted were outrageous. Others were unresponsive until I called Starr Cleaning they were local and allowed us to drop off the carpets to get cleaned and very reasonably priced. Would use again and I do recommend them.

Sarah B.
Sarah B.
08/11/2022 12:00:00 SA
This is the second time I have used Starr Cleaning, I was really please with the result last time.  I had more square footage to clean this time and the result was awesome. It was easy to book, they were on time, friendly, professional, and respected my home. I would highly recommend Starr Cleaning and I will definitely be using them again in the future.

Debby W.
Debby W.
9/21/2022
Quick response to my needing an appointment. Friendly service, extremely well done. My carpets look great. would definitely recommend

Christine C.
Christine C.
09/02/2022 12:00:00 SA
Highly recommend! This was the second time I had my floor tile cleaned by Starr Cleaning, and they exceeded expectations on both occasions. I called and was able to get floors cleaned the next day. Technician was prompt, professional, courteous, and my floor looks fantastic!

Cat K.
Cat K.
10/16/2022
WARNING!!!!! DO NOT USE THIS COMPANY!!!!!!! Following up on my last review. This awful cleaning company ruined my viscose rug ($3,400 rug). They cleaned it with the wrong cleaning solution and soaked the rug leaving it yellow, crusty, and with brown marks everywhere. The owner Jake asked me to give him a chance to fix it, so I allowed the owner to take it to a shop and fix it even though viscose is one of the most sensitive fabrics and should NEVER be soaked because it weakens the fibers. The owner Jake said he would have it back to me in about a week. It took him three weeks to get it back to me. I had an email exchange with the owner, and he said if I am not satisfied with the rug, he will replace it with a new one. I gave him a chance. Three weeks later, Jake didn't allow me to come to his warehouse, and he said he would come to my house with another guy and see if it was to my standards. He wouldn't even send me a photo of the rug before coming over because he didn't feel like unrolling it. Two men show up at my condo, Jake and another worker. The second they started unrolling the rug in my living room, I saw the damage caused, and I said I am not accepting this rug. The material was shedding EVERYWHERE, and the edges looked incredibly worn. Jake started to gaslight me, saying it looked great, and I said this looked nothing like the rug I had. He continued to gaslight me, even saying it was an old rug (HE NEVER EVEN SAW IT IN PERSON BEFORE THE CLEANING, so he was utterly gaslighting me). Side note I am a woman, and I was home alone, and he was taking advantage of me being alone and fighting for myself. He refused to listen to me, so I told him to leave with the rug and replace it. He laughed at me and said he was not replacing it and kept unrolling it, so I can now see even more damage to the rug. It's piling ALL over and looks like an old sweater that has been washed 100 times. I am furious at this point, and he did not do what he promised, "I will replace your rug if it's not to your standards." I told the men to leave my home, or I will call the police. It was a horrible experience. After they went, the rug was unrolled completely, and I just started crying. The shape was destroyed too. The edges are no longer straight (due to the shrinking of the rug from being soaked). And I noticed the viscose was much lighter than it used to be, and later I found out that soaking a viscose rug with remove the dye. There are still yellow/brown spots on the rug. The owner took ZERO responsibility for ruining my rug. And the worst part is that all the damage has been done, and the fabric is now SUPER weak. I can never clean the rug again because each time, the fibers just fall apart. I am so upset about how I was treated by this owner, Jake. I filed a complaint with the Attorney General and sent them photo evidence and our email exchanges, but the owner, Jake, has not responded to the Attorney General yet. I gave a couple of weeks for him to respond before I wrote this review, but now since he is ignoring the Attorney General's emails and letters, I want to warn everyone not to use this company. Save your rugs and stay away from this company!!!!!

Druann L.
Druann L.
06/11/2022 12:00:00 SA
Starr cleaning went above and beyond all expectations when cleaning our carpets. From the moment I scheduled I received strong communication, punctuality, great customer service and our carpets look brand new. This was the best service we've ever received and we've lived here for 50 years so have worked with many companies. Starr can't be beat.

Josh B.
Josh B.
7/16/2022
Our house had a leak and flooded our carpet. We needed someone to extract it ASAP and they responded and was on site in one hour! Won't use anyone else.

Nancy L.
Nancy L.
10/04/2021 12:00:00 SA
Zane from Starr carpet cleaning was terrific.  He was polite and professional and arrived on schedule.  I had four area rugs cleaned and they look great.  I would highly recommend Starr for your carpets, upholstery or tile floor.

John W.
John W.
6/28/2022
I gave them a chance and it worked out well. He was very nice and thorough. I would use them again but don't need them fir a while.

Traci G.
Traci G.
11/13/2021
Great service from Starr cleaning! Friendly, on time and great customer service. My rug and carpets look and feel great!

Nicky C.
Nicky C.
11/04/2021 12:00:00 SA
Starr is my go-to cleaning service! I've booked them twice before, both times because my dog had an accident in two carpeted rooms of mine. The first time, Raul came and used Starr's special pet stain formula, which completely eliminated the pet odor. It smelled fresher than when I first got the carpets put in !! The second time, Brandon came and the service was just as great. He even showed up early for our meeting appointment. The whole Starr Cleaning Staff is very professional, friendly, and they do an amazing job each time. I would recommend to anyone who needs carpets / tiles cleaned in the area.

Kathy A.
Kathy A.
10/27/2020
I searched for a small business locally owned who is licensed, insured and bonded.  We wanted out tile and grout cleaned and sealed as well as our kitchen chairs cleaned. I text Jake (the owner) through Yelp.  He gave me a quote and it was spot on.  No price gouging, add ons at the end.  Zane arrived promptly on time.  He was very efficient but didn't rush.  We talked and walked through the job and he got underway.  
These pictures of before/after don't do justice but our floors and chairs look amazing!!  I'm extremely happy with the work, communication, promptness, and that we can support a small local business.
Hands down, I will recommend Starr Cleaning Services to friends and neighbors.  
Thank you!

Susan Y.
Susan Y.
10/19/2021
I bought a sectional sofa from a consignment store. It is a high end sofa but was very dirty. I was able to make an appointment in a very reasonable period of time and Starr Cleaning did a great job. It turned out that there were a couple of spots still on the arms. They came back right away and now the sofa is magnificent. I will definitely use them again!

Fran W.
Fran W.
12/28/2021
Purchased home, after getting into our home we found the tile was is really rough condition. The tile that had been previously under carpet looked as though thin set had been left on tile not cleaned properly.  STARR cleaning was able to get it cleaned.  Tile looks great, looks better than I originally hoped for. I am so pleased. Great job, STARR saved my flooring.

Megan S.
Megan S.
12/08/2020 12:00:00 SA
Their customer service is excellent and they were easy to communicate with and schedule. Pricing was absolutely reasonable and the result was great!

Nerissa L.
Nerissa L.
5/13/2021
This is the second time I have used Starr. I had them come in to clean my family room, stairs, and sectional couch and did a great job. Prompt, courteous, quick, and professional. He even remembered me from the first time over a year ago. I will definitely be using them every time I need my carpets cleaned from now on.

Juliet W.
Juliet W.
1/22/2020
We've had quite a few bad experiences with carpet companies in the past but we finally got it right this time around!!

Austin and Jake are AWESOME and if you need anything cleaned then you should contact them immediately

They were friendly and professional and full of information and they made sure that we were happy with the job they did before leaving which is really nice

Best part? There are no hidden costs or fees anddddd if you decide to get your carpets cleaned the price does include closets and stairs

I highly recommend these guys and trust me when I say that you won't be sorry

Susan H.
Susan H.
11/02/2021 12:00:00 SA
I always call Starr Cleaning when it's time to get my carpets cleaned. They do a great job! Brandon showed up today and was so very professional and polite! He showed up on time, and you can't beat the price they charge. I'm a very happy consume.

Chelsea H.
Chelsea H.
8/18/2021
Raul was prompt, friendly, and did an amazing job on our carpet and tile. Everything looks and smells so clean. I felt like I was walking into a whole new house!   5 stars! Highly recommend Starr  cleaning!

Marcy L.
Marcy L.
6/24/2020
I wish I would have taken before and after pictures of our grout because Starr did an amazing job!! When I got price quotes, they were the best priced and came the most recommended. I definitely see why! Friendly service and they were super fast! We are very happy with the results! We also used them for carpet a year or so ago and they did a great job then too

Randi N.
Randi N.
08/04/2021 12:00:00 SA
Start Cleaning is the best! They clean my carpets so thoroughly, stains that I thought for sure were never going to come out, they get right up! They always show up right on time and once or twice they've even messaged me and asked if it was okay if they came early. I've used them multiple times and will continue to use them!

Stacey S.
Stacey S.
08/04/2021 12:00:00 SA
I was so pleased with Starr Cleaning Services.  I had them do my huge sectional, and the tech was wonderful, efficient and kind.   It looks great and the price was awesome!  Thank you!!!

Morgan L.
Morgan L.
4/27/2019
I contacted Starr cleaning through Facebook to request a quote after reading a great review of the company on my community page. They were prompt with information, quotes and answered all questions I needed. We had a bad situation with a contractor that led to us needing to get the floors and grout cleaned in the first place and I was super impressed with Starr. They followed up to confirm our appointment and Austin arrived ahead of schedule this morning. He was helpful and really gave some great insight for our timelines. I was so impressed with this company - 10/10 would recommend.

Amy D.
Amy D.
11/20/2019
Starr Cleaning Services is by far the best carpet and tile cleaning company in the valley!  We've tried many others and they do not come close to Starr's professionalism, cleanliness and attention to detail.  Most importantly, they are TRUSTWORTHY!

Karla H.
Karla H.
4/29/2019
I used Starr Cleaning for the first time today and I am so impressed with their work. I will never use anyone else for my carpet cleaning needs.  My carpets look brand new. This company is affordable and the technician they sent, Zane was thorough, respectful, hardworking and knowledgable.  Great experience.  Thanks, Starr Cleaning!

Julie T.
Julie T.
06/07/2017 12:00:00 SA
Starr Cleaning is the absolute best!! Jake cleans my carpets regularly and he does an AMAZING job every time. He's done my carpets, tile, and furniture and I've had the best experience with it all! He's also super affordable compared to several other carpet cleaning places that I've called, so that's always a plus. And he's just a really nice, easy going guy, so I'd recommend him to anyone!

Melanie P.
Melanie P.
1/14/2018
Jake and his team were so great to work with. They did a move in deep house cleaning as well as a carpet clean on our new home right after we closed escrow and I felt so much better moving into a clean home. I requested quotes from at least 6 companies and Jake was the first to respond (9pm on a Friday night). He had great customer service and an even better price quote for us. I will definitely be saving their number for the next time I am in need and I recommend you call them as well.

Brooke Z.
Brooke Z.
6/24/2017
Loved their service today. Had travertine, grout & carpet cleaned. Looks brand new! Starr Cleaning is also Dependable, Quick/efficient, trustworthy & affordable.  Will use again & will refer to my clients!

Stacee E.
Stacee E.
11/18/2016
Fast and friendly communication from the start. Thorough work- my carpet looks new again and it cost a fraction of what I was quoted from other companies. They stick with the price they quote you and don't nickel and dime you. Very happy with my decision. Thanks guys!

Craig T.
Craig T.
11/09/2017 12:00:00 SA
Caleb came and did a great job. He was very professional. He was also 10 minutes early! Starr didn't try to take advantage of us and was fair with their pricing. I would highly recommend their services.

Jan N.
Jan N.
08/02/2019 12:00:00 SA
I was able to get an appointment within the week which was great. Austin did a fantastic job cleaning our sofa, love seat and chair. He arrived on time and explained everything he was going to be doing. Will definitely use this business again and highly recommend their service!

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Mon 7:00 AM - 7:00 PM

Tue 7:00 AM - 7:00 PM

Wed 7:00 AM - 7:00 PM

Thu 7:00 AM - 7:00 PM

Fri 7:00 AM - 7:00 PM

Sat 7:00 AM - 7:00 PM

Sun Closed

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