Elaine W.
12/02/2018 12:00:00 SA
Two employees came to my guest house/office for some repairs in July. Reasonable cost ($75) and pleasant people. However, they didn't properly fix the toilet, so within a week or so, I called to have someone came back out. The owner came out, took a look & said he needed to go to Naughton's for parts and would be back soon. After a few weeks, I called again to remind him. He said he'd come back soon. This has gone on since late July with me calling to remind him to finish the repair & him making an appointment but not showing up. One time, though, he told me he was going on vacation & he told me I'd have to remember to call him when he got back (!) The last time he made an appointment & didn't show up was this week - 4 months after his employees didn't do the job properly. Unfortunately, the interim fix is neither attractive (off color handle on the toilet) nor durable, so the toilet isn't always working. I will now have to hire another plumber to fix what his company didn't do properly in the first place & don't appreciate that.