Richard Peel rescued us from renovation Hell! We had been working with another contractor for months to finish the tiling and flooring in our master bathroom. We were on a tight timeline as I was seven months pregnant and wanted to get the project completed before our baby was born. For over two months we sat patiently waiting for the previous company to finish their job and they never did. We got a referral for Richard Peel from the Arizona Tile preferred vendor list and from the first phone call I knew they were sincere and on their game. They are a three-generation family business and although they couldn't start immediately, they sent out someone to put together an estimate right away. They needed two weeks and we're willing to use the existing materials we had already purchased and put together a very fair quote. They started the demo and project right on time and stuck to their timeline. Every day they had someone come out and do something to continue to move the job forward. Tom, their tile guy, did a phenomenal job and worked with us to get the exact final outcome we hoped for. Everyone from the company was courteous, tidy, punctual, and trust worthy. It was a wonderful experience and we are thrilled with the final result. We cannot recommend them enough and will definitely use them for any future tiling or flooring needs.