Description
Response Crew offers handyman services throughout Phoenix, Arizona. Our handyman vans are equipped to handle all types of jobs on-site at the time of service. We are licensed contractors ROC#316616 Licensed, Bonded and insured. We specialize in customer experience. On time arrival, clean technicians, company logo shirts and trucks. Most important outstanding customer service. Over 15 years of experience in construction we do electrical, plumbing, drywall, bathroom remodel, new garage door sales, install and repair. Change and install new locks. We go over the project with the customer, review options and cost and make sure they get the highest quality of service. Other services we offer -Your to-do list around the house -Dry wall repair, texture and paint -Install new garbage disposals -Picture hanging -Installing a new ceiling fan - Change locks - Fix garage doors, broken springs, off track doors -New garage door sale and installation, insulated and non insulated -Change door panels, fix door panels -New garage door openers sale and install -Broken spring repair -Minor electrical work -Carpentry work (kitchen cabinet installation, stair case railings) -TV hanging, mounting and running wires in the wall -Plumbing repairs, leaks, shot off valves, kitchen faucet and bathroom faucet installation -Water heater installation Not all of our services are mentioned in this list. If you are in need of a service please give us a call. We give quotes over the phone.
HISTORY
Established in 2006.
I have always been a curious person, wanting to know how stuff works and how to fix them. I got into locksmith work and learned how to rekey and make car keys. After saving some money I bought my first house in 2005 and learned how to fix things that needed attention, from drywall to paint, plumbing and even electrical work. Within a short time all my friends and neighbors where asking for my help and even offering to pay for my services. I moved on from the locksmith world and into computers and worked in an office for many years, always doing handyman work on the side. It took some courage but after many years sitting in an office I decided to open a website get a van and focus on Response Crew. I know that if my prices are fare, my customer service is excellent and I provide quality work I can make it as a business owner.
ABOUT BUSINESS OWNER
Hi and thank you for taking your time to read my bio. I am a passionate business owner, I love my job, I love what I do. I take pride in my work and always do my best to help my customers. Just the other day I was at a customer hanging a metal piece of art on the wall and thought to my self, how would I do this in my house, what is the best way to hang this piece. This is the way I do things, like it was my own house.
I've been in business since being a young adult working as a contractor for other companies. I worked with many different companies and I am sad to say that most all of them focus on the money and not on the service. Customers are getting ripped off by getting bad service for a high price. I always knew that this is flat out wrong and that I don't want to be a part of this way of doing business.
My slogan is Changing the service industry and this is my core value, quality service, fare prices, excellent customer service!
SERVICES
Door Installation, Drywall Patching, Drywall Repair, Caulking, Drywall Texturing, Furniture Assembly, Ceiling Drywall Repair, Electric Water Heater Repair, Door Repair, Plumbing Services, Picture and Mirror Hanging, Drywall Installation, Appliance Installation, Commercial Services, Electric Water Heater Installation, Gas Water Heater Installation, ,
Reviews
I had a leaking upstairs toilet that caused damage to the ceiling below. The first contractor I called came out and gave a repair estimate of over $2000, so I looked at Yelp and chose Response Crew based on their reviews. They were very responsive easy to deal with. David arrived at the scheduled time and had the hole patched in no more than one hour. Then he went to get some paint to finish the job, and now it looks as good as new. Total cost was under $400. I am very pleased, and will be calling this company again should the need arise.
At our Business Warehouse, we had a leak in the water heater which was above the ceiling. In order for the Building Managements maintenance team to drain the water from the ceiling, they had to punch holes into the ceiling.
I contacted Jennifer at Response Crew & got a quote but other things happened and we were not able to schedule the work for another 8 months. When I finally contacted Jennifer, she stated pricing would be the same. I went ahead and scheduled the appointment in which the tech Luis come out. He was on-time, courteous, very professional, explained in depth what the process would be and did a wonderful job.
During the repair, I realized that when the water drained along the sides of the walls during the water leak, over time, the water also damaged the wall panels. So while the tech was there I contacted Jennifer again to see if we could have the tech that was onsite look over the damage and then they could give us a quote to come back out to fix that as well.
For the 2nd appointment to fix our 2nd issue, Luis was dispatched out again. I was very happy because he was already familiar with what we needed done. Again for the 2nd time, Luis was on-time, courteous, very professional, explained in depth what the process was and AGAIN did a wonderful job.
We are very pleased!! Great pricing, efficient & great, quality work! Thank you!
Response Crew requires credit/debit card information prior to scheduling appointments and performing services.
This is a bad policy that puts all the risk on the consumer.
I recommend avoiding this company and using a different handyman business.
Brutally Honest ..
11/24/2022
The phrase "on time and under budget" never means as much to someone until the project is personal.
I needed a door put into a wall to conjoin two rooms, and in doing so I gave our technician Kelly a real run for his money! But he rose to the occasion and exceeded my expectations in every way. He also did a wildly fast install on a couple of ceiling lights in the kitchen and a new grounded outlet in the laundry space. All in about 6 hours.
I will definitely be calling Response Crew for my next small home project!
Thank you Kelly, and thank you Response Crew, for a job well done!!
Fast forward to a couple of weeks later, which had an over-the-range hood removed and a microwave installed, as well as a track-light system put into the bathroom. Again, Kelly exceeded all expectations and got the work done super-fast. I think I'll be adding Response Crew to my speed dial! :)
A wide variety of great handyman services are available from Response Crew. I found their handymen to be highly capable, flexible, experienced, friendly, and their office staff have great customer service.
I've used their services probably a dozen times in every situation that calls for professional help: drywalling, electrical work, plumbing work, cabinetry in shelving work, and about a half dozen more types of handyman work. The prices are quite reasonable and they're very clear up front with their contracts and their hourly prices. They have a minimum cost which includes a couple hours of work and then they give you a fixed price per hour for any work that goes beyond the estimated hours / additional work.
They're really good at texting too- as soon as you book them, a text appears with the schedule date and time and when they're on their way they send the picture of the handyman that's going to appear at your front door. I highly recommend these guys for any handyman work in the Scottsdale/ Phoenix metro area.
Sent yelp project bids out multiple handiwork businesses. None replied after 4 days. I called Response Crew directly and they answered the phone, provided information about rates and we talked about my project. Sent some photos of my project and they gave me a fairly firm estimate (pending no unexpected challenges) and we got it scheduled. Their person showed up exactly on time and got to work. Very please with the finished job and on estimated cost. Will be using them for future projects and highly recommend.
Luis did an awesome job in my guest bathroom, replacing the vanity light, removing a 36 in x 61 in plate glass mirror, removing the two faucets, two undermount sinks and vanity top with backsplash. In the process of shutting off the water to remove the faucets he found that all 4 under the sink shut off valves were leaking so he went and got new ones and installed them as well. All of this in just 2 hours.
Luis did a nice job cleaning up and I will be calling this company again to install two new mirrors, two faucets and replace the rusted pumbing under the sink, once the "countertop guy" installs the vanity top. Not sure why we needed a "countertop guy" for the vanity top install since everything is predrilled.
Anyway, communication, estimates, and scheduling with the office was also awesome. This was my first home upgrade project and they were very patient with me and my many questions.
Response Crew is my new favorite handyman company. We had a hot water leak that resulted in the need for some drywall, baseboard, and carpet removal for a drying out process of everything affected by the leak. Per our insurance company, two different construction companies came out to give us an estimate on needed repairs. When it came time to schedule, neither of the other companies were responsive. I called Response Crew, and they scheduled us for repairs in less than 2 weeks!
The intake process is really simple. I emailed Response Crew a report of what we needed fixed and photos of the job. They sent back an estimate for labor and said any needed materials would be charged at actual cost (no mark-ups).
On the day of service, Jack called prior to the service window time to let me know he was on the way. Jack and David arrived on time. They were friendly, knowledgeable, and professional. They completed the work as discussed in our emails with Response Crew, and even finished a little earlier than expected.
Of note: we still need some carpet padding replaced and a small area of carpet re-installed, but Response Crew let me know ahead of time that they don't contract for flooring needs.
I highly recommend Response Crew for any household repairs that they contract for. This is the second time we have worked with them, and we have been very pleased with their work and communication on both projects. They also have very fair and transparent pricing, which is always nice. Thanks Response Crew!
Great experience. Jack arrived to install 6 new ceiling fans as well as replace some of our wall switches with smart switches. Really nice guy and he worked efficiently for the 5.5 hours he was with us. He stayed late to finish and we appreciated how he made sure everything was working and done right. Good pricing as well. We will definitely use Response Crew Handyman again in the future!
Austin & Eric
Professioal and speedy response, helpful & pleasant. Needed flexibility in scheduling -- done. Needed a repair I didn't know was present -- done -- even fixed improper work by someone else in the past.
The Response Crew were quick to respond to my inquiries and i am extremely impressed with the level of service received from Paul!
Paul came to our house to swap out an existing range hood and mount our microwave, he completed it swiftly and was extremely courteous!
Paul - you were awesome!
Will be using this company again in the future
Excellent work done by Jack - helped me with removal of an ugly, builder grade shelf and the hanging of nice, new shelves. Office manager, Jennifer, was very helpful and as accommodating as possible. I have multiple upcoming projects in my house and am looking forward to having Response Crew help me get them done.
These guys are awesome! Did an excellent job for our sons condo in Scottsdale! Leak repair with patch & paint! Exceeded our expectations and Jennifer, their Manager was awesome to work with in scheduling and confirming!
Highly recommend and will use them again! 10+
Had a food pantry with sliding door challenges! Emailed Response with the problem. Jennifer got back to me in a timely manner. After discussing my needs further a repair technician (Raul) was sent. He fixed the problem doors in under an hour. Easy booking, excellent communication and Raul did the job very well. Felt the price fair for the service received. Reponse is now on my preferred supplier list!
We had some problems with the front door of our house. Spoke to Jennifer and she explained that the problem could probably be resolved with some weather stripping.
Kelly, the tech, came and installed the weather stripping.
Problem solved!
We could not ask for a better experience. Kelly was professional, personable and explained all that he did.
We will definitely use Response Crew again.
Used Response Crew a few times. They do a very good job, from replacing toilets. To adding baseboards, to adding lock downs to patio doors, to adding a more solid front door. Always clean up after themselves.
Perfect crew. Very, very pleased.
My sliding patio door would't close, also a drawer that needed fixing, plus misc. other tiny jobs---but all done well. Professional, fast service and now my go to handyman!!! Highly recommend
David rebuilt and waterproofed my wheelchair/delivery ramp after some of it had water damage. It is a relief to have a safe ramp for everyone to use. Response Crew is on time and rates are reasonable.
The crew that came out to do the work were extremly professional and curtious. The replaced a vanity top in the time quoted.
I have used Response Crew twice for a variety of projects. The techs have been friendly, knowledgeable and professional. They have done a great job and are willing to go that extra mile. Although I don't care for the minimum $198 for a project ( my latest one took less than 2 hours) I like the fact that many of their workman are licensed and their work is guaranteed. I'm willing to pay a little extra given everything they offer.They also have great customer service!!! Everyone I've spoken to in the office has been friendly and helpful.
I will continue to use them in the future.
Correct company. Spoke to Jennifer about these issues. You need to address billing for work and hours work was not done not pretend review must be for another company.
This is my third time using Response Crew. All 3 times, they have performed A+ service. This time I had my 2 bathroom faucets replaced and couldn't be happier. I also had the outdoor gate stripping replaced. For the fence, I had them purchase the parts as I had no clue what to buy. The technician cleaned up after the job was completed . The work was done within the 3 hour time frame they quoted us. Thank you Response Crew...I will definitely use you in the future as well as recommend you to friends and family.
Luis came out right on time to help with a a few drywall patches, and hanging some door trim. He was efficient and very meticulous. Can't even tell where the patches were and the door trim was perfect. I highly recommend Luis and Response Crew. Will definitely use them in the future!!!
I saw a few mixed reviews but I must say that for me, Response Crew, in particular Angel and Derek, were great! We had a few urgent requests as well as a few misc. requests that included, installing 2 new ceiling fans, swapping a few light fixtures, installing a new toilet, installing a Nest doorbell, and a few other minor items.
For the company, if you see this, my only recommendation is better clean up procedures. I had to do a fair amount of vacuuming and cleaning the floor afterwards. Easy enough but that extra little bit could go a long way for people.
Overall, great experience! Thank you for coming out on such short notice.
On November 7 2022 David from Response Crew came out to do a new installation of a bathroom fan. This job had a lot of moving parts. David had to first locate and cut a neat hole in the bathroom ceiling, then get into the attic and install the fan itself. Next, run fan exhaust ductwork across the attic and out. Finally, an electrical power line had to be fished up from the wall switch in the bathroom up to the fan. David did an excellent job. I've dealt with a lot of contractors in the past and feared all kinds of things going wrong, nothing did. I was really impressed. I would not hesitate to call Response Crew again.
I needed texture on a 6 foot by 4' section of my ceiling after I replaced an older fluorescent light fixture and installed two pendant lights. I am able to drywall and spackle, but I cannot match texture. Jennifer was extremely helpful and nice during my initial call and getting things setup. Greg came out to do the work and he was very professional with covering items in the kitchen and did not leave a mess.
After the texture dried and I put on a coat of paint, I felt that the texture did not match well enough and I called to inquire what can be done. I was told they would keep working until I was happy, and I really appreciate a company taking that approach. Texture is not easy! It came out great the second time and I would refer this company to others.
All I can say is Response Crew are professional handymen. We had Kelly and Derek in today to install my vent exhaust hood over my stove. They removed my upper right cabinet and pull out the stove. Mounted the exhaust and connect the electrical. Ran the stainless steel chimney to my roof and secured everything. They laid paper to protect my new cabinets and used cardboard on my floors. Cleaned up the hood with a stainless steels cleaner and vacuumed my kitchen. Very professional service.
They called me one hour before my appointment to confirm time. Arrived on time. Completed the job ahead of scheduled estimate.
This is the best handy Crew around great work great customer service and fast and efficient work I will use them again .
Derek was wonderful in putting up new mailbox. He did great job and cleaned up everything when done. Pleasure to work with. Will use again for future projects and highly recommend.
Our smoke detector with dying battery was stuck. Response Crew not only got someone out right away for this tiny-for-a-pro job but also repaired an outdoor gate. The repairman who came was also very considerate of our reactive dog and gave me plenty of time to confine the dog without rushing. Recommended!
We were looking for an all-around style handyman that would repair items inside and outside of the home. I contacted Response Crew after searching and reading reviews. I had it narrowed down to them and one other. I sent my work request to both companies.
Jennifer kept in communication with me through email which was super helpful as I was trying to work full time and get repairs set up for our new home. She communicated clearly and concisely and was straight forward about what they could repair, what they couldn't, and they would have to assess onsite. The rates were stated without hidden costs.
The day of the scheduled appointment, I received a text message that advised me who the technician would be with a picture of him.
Kelly was our technician and contacted me prior to heading out. He provided me an estimate of when he would arrive and even beat me to the house by a few seconds. He made sure to do a complete walk through with me on the items for repair that were on his list to make sure he understood what I expected and to make sure that nothing was missed. He explained any items were he would have to purchase materials and any items he may not be able to fix. Once the work was done, he had taken before and after photos for comparison and provided notes on my repair list that I had created. He again provided a complete walk through.
The whole experience was great and I would highly recommend them to anyone looking for work to be done. I will use this company again if I have the need for repairs.
They were the first to respond to my request. Extremely helpful, got the job done the next day. Reasonable price with very personal Raul. Thank you!
Their handyman came in to fix a broken closet railing. However, the job took only 10 minutes The handyman was nice enough to tell us that we pay for 2 hours ($99 per hour). He asked if he can fix other items to use the remaining time. We then asked him to fix a broken shatter, a backyard screen, a window vinyl frame, to replace light bulbs in the garage (he even put in 3 LED lights for free). We will definitely use them again (we are repeat customers). They are worth 5 stars.
Luis was really helpful and friendly and I've requested his services again for other repairs. He was also great with my dog
Did a great job taking off a vanity for a plumbing project and fixing some lighting issues I had. Great communication and very professional. Mario and Jack did a great job.
I reached out to Response Crew about the persistent leak, and they were able to resolve the issue. They do stand by their work, or they will make it right. I am impressed by their professionalism, integrity, and their amazing customer service. This is a company that truly cares about their customers!
No disappointments here! This is the third project that Response Crew has don for us in the last 4 months.
The project in question here, was to install a complete steel security door to the patio access from the master bedroom. I had all of the required parts, door, sweep, sill, sill support material and locking hardware. Jack came an hour earlier than scheduled, by request, which was great. He immediately assessed the project, assembled the required tools and began the install. A little short of 2 hours, Jack was finished and was cleaning up the area he used for cutting materials. Jack did a great job and this was the second job he has done for us involving doors. We have a barn door project coming up next and without a doubt, we'll be calling Response Crew to send Jack.
Response Crew is easy to communicate with and quick to respond to all requests. The office staff is amazing to work with too.
Before Response Crew, I never thought I could find a "jACK OF ALL TRADES" company. This is what Response Crew is to me and they live up to the name of RESPONSE CREW!
I recently moved into a townhome and have been trying to DIY most of the projects however some things are just simply out of my league. Reluctantly I hired a handyman dreading how expensive it would be...Mario came to my house to install a doggie door and I asked him while he was there if they are able to change this light fixture that is extremely tall in my stairwell. Mario took one look at it and said he would do it right now if I wanted! I was THRILLED. I was even more thrilled when I got my bill. So reasonable for the many hours Mario was there. He switched out some light fixtures for me and installed a through wall doggie door. I will definitely be using response crew for additional handy tasks and will ask for Mario!
We recently bought a house with a built in entertainment center. Unfortunately it was way to small to fit our tv. I contacted Response crew who responded within minutes to set up a estimate. My appointment was scheduled within a couple weeks. The two workers Jack and Luis showed up on time. They worked through the day and did an awesome job. I am so happy I can watch my big tv again.
Couldn't be more pleased. Luis knew exactly what to do with our patio door that was driving us crazy for a year. Then caulked a line at the joint of countertops and tiling of the wall. Then, leveled the kitchen desk top and caulked that line too. outstanding! Highly recommen!
We just remodeled our kitchen and bathrooms and needed 5 faucets and a garbage disposal installed. They were easy to reach and make an appointment. The technician that came out was on time, gave me a 30 min. call when they were on their way. He throughly checked each faucet before leaving to make sure nothing was leaking and did a walk through with us before he left to make sure we were happy with his work. We have 11 properties in PHX. Response Crew will be a go to company for us in our future!
I needed a water tank replacement at a rental.
The quote was reasonable and their team was on text with me supporting me on all questions such as they model
We are in the midst of selling our house. Somehow, our front door was not locking well and was a little difficult at times to open. I called Response Crew Friday morning to schedule a workman. Jennifer, the operations manager, said the earliest she could get somebody out was Tuesday, June 1. We were tentatively scheduled to be out of town that day. I told Jennifer I would call her back in a little while after I spoke with my wife.
I called back and Jennifer said the June 1 opening was no longer available. I had just learned the buyer of our house had scheduled a property inspection Tuesday morning, June 1. Jennifer said she could get somebody to help us on June 2. I said we really wanted to get the door, and a plumbing slow leak, fixed before the inspection. She told me to hold for a minute. When she came back she said there would be a workman at my house within the hour. I was ecstatic.
The workman turned out to be Jack Austin, a very nice guy. He went to work on the double-front door trying to get them to lock and open easily. He finally decided the only way to fix it was to either replace the wood threshold, which matched our wood floor perfectly, or to sand the threshold down.
He did not have his sander with him, but said he could return Saturday morning at 8:00 a.m. That sounded too good to be true.
Jack showed up on time this morning, worked on the door to make it functionally like brand new! He also worked on our slow plumbing leak from our pressure regulator. He tried to stop the leak without replacing the pressure regulator, but that was not possible. He went to Home Depot, bought a new regulator, and ending up fitting the new part into our plumbing system.
Jack continually explained everything to me and even gave me some good advice on a couple of other projects I am working on. Jack built up my confidence in him and I knew he was going to figure out our double-front door issues. Which he did.
We are so grateful to Jack and to Jennifer, for getting him out to our house quickly when we really needed the help. On his way out, Jack said if anything else came up, he could come over on Monday, Memorial Day, and help out. It doesn't get much better than that! We need more "Jacks" in the world!
Fast response and easy to schedule with Response Crew. Luis went right to work and patched 7 drywall holes. Very happy and will definitely use again!
Mario was on time, professional, nice and did a great job. The ladies in the office were very responsive and nice. Very happy with this crew and would definitely use them again.
We were so happy with the work and service. They responded quickly to our inquiry, provided a quote over the phone and were very professional. There was a mix up about a phone message (which was my error) but they were so pleasant and helpful in resolving the issue.
The gentleman that came to the house did an outstanding job. He installed 2 curtain rods, a framed mirror, patio shade and a sun sail over our pool. He went above and beyond what we would have ever expected.
To top it off our dog fell in love with him and was mildly depressed the rest of the day after he left!!
They did an excellent job.
I needed a bathroom exhaust fan replaced. My condo was weird and our current fans did not really vent anywhere. I went through my homeowners insurance and the company they sent out could not fix it. So I went with a Response Crew.
They were able to send someone out to take a look. He explained everything wrong with my current system and told me exactly how he could fix it. They gave me an estimate and I hired them. A few weeks later, they showed up, fixed it in no time, and came below estimate. The workers were friendly and everything was done professionally. I will definitely hire them again when I need something else fixed!
I am so happy to have found Reponse Crew Handyman. My handyman's name was Jack. He took great care of fixing the hinges that where coming apart on a newly remodeled kitchen. He also fixed a door that was jamming, and knew right away what the issue was, and in one screw fixed it. And, found the root cause of my fan not turning. Jack was friendly and didn't mind me hovering around him to follow along. I will definitely be reaching out again for any home issues.
Thank you!
I've used Response Crew for several repairs including plumbing issues and door and gate latches that could no longer be opened, closed or locked. Every technician they sent to me was polite, professional, and competent. On the smaller jobs that took less than two hours, they reminded me that the labor part of the fee was for 2 hours of work, and asked if there were any other small jobs they could do in the time remaining. I thought that was very considerate of them!
I had to have a kitchen drawer repaired and the Resoonse Crew was the 5th company I contacted sod the only one able to do it. Scheduling was easy and the price was reasonable. Great communication and showed up when they said they would. I will be using them for my home repairs from now on.
I live out of state, and my elderly parents needed handrails installed in their bathroom and shower, and a new shower head. Response Crew did a wonderful job! My parents also have 14ft vaulted ceilings and I did not want my elderly parents to be standing on tall ladders to swap out batteries for their fire alarms. Response Crew swapped out the batteries with no problem. If my parents ever need handyman work again, I will be calling the Response Crew. I had all the parts delivered from Amazon and available on site, and I just needed someone to install everything for them. Everything was quickly and professionally completed within 2 hours which is phenomenal. My elderly parents are very grateful! Highly Recommend!!!
Wow! This company truly exceeded my expectations. Luis immediately got to work. He was polite, honest, knowledgeable and did the work in a timely, professional manner. I am pleased to have found Response Crew and recommend them highly!
Hi hi me again! Needed faucets installed and overall overview of maintenance. Kelly did an amazing job and he also provides concise and informative education while installing and fixing things. We're really appreciative of his flexible as well. Great response time, communication, and customer service. Way to go kelly!
We purchased a slab door online and had it delivered to our home but needed a professional installer to cut the holes for the handles/hinges. We didn't want to do it ourselves because we had no experience and the door was solid wood and EXPENSIVE. I reached out to a total of SEVEN companies through Yelp and was starting to lose hope until Response Crew responded to my inquiry and said they could help! I am so thankful. The removed our old door and replaced it with the new one in about 2.5 hours. The team was communicative, respectful and thorough with their installation. They made sure to clean up, sweep and wipe everything down after the installation was complete. They really knew what they were doing and I am so grateful they were able to get the job done for us! Thank you!!
I LOVE Response Crew! They are always on time, on budget, and do a thoroughly GREAT Job!
Fantastic service from Response Crew. From scheduling to install, communication was timely and beyond my expectations. I was in a pinch and they more than came through. Kelly and Derek did a great job installing 2 ceiling fans- including fixing some issues at the switch and they installed a new exhaust fan in the bathroom. I will definitely hire them next time I need a project completed around the house. Not to mention their pricing was completely fair. Thank you all so much!!
Confusing and lame. Would never even consider trying again. Was a project just to get someone to come for an estimate and then never heard back. lol
I have used Response Crew at least 10 times in the past few years for a rental property I own. I have come to immensely trust Jennifer and the whole company. They always do what they promise, they are on time, they do not over-charge or add items unneeded. When I have had challenging details, Jennifer finds a way to get it addressed every time! I have used them for: replacing 2 microwaves, a garage door & opener, repair and painting block walls, replacement of a front door, plumbing issues, electrical issues, and more I am forgetting! The techs are ALWAYS professional, patient, friendly, and knowledgeable. They have LONG-TERM workers, which says volumes about this company!!
Rates are FAIR - they are NOT the cheapest, nor do they need to be. They are worth every penny I pay.
OMG! ANGEL AND KELLY were awesome. They were professional and Nice. I will definitely be using them again when I have something else to do...they were actually early which that was a super plus...thanks again guys..
Our most recent service was completed by Response Crew earlier today by one of their professional handymen, Jack. We had accrued a few items that needed to be done around the house including a cabinet hinge repair, replacing a magnifying sensor mirror in a bathroom, hanging a TV and some heavy pictures. All were handled with seeming ease and installed to our satisfaction. Communication with the office and technician prior to arrival is always smooth and efficient. It's always a pleasure contacting Jennifer to set up a service call.
Our doors were very difficult to open after locking. Jack of Response Crew came over on time and immediately identified the issue. He re-hinged both doors and lubed the locks in record time.
I wish there was an option to give zero stars.
I had a set of five different requests to be taken care of. one was to ensure that the dishwasher be connected to the closest outlet. As it was not reachable by me, I used an extension card from an outlet slightly farther. When I checked after the work was complete, the work done was making permanent of the temporary fix I did! Also, the dishwasher did not work. When pointed out, they promptly replied that they will send another workman later.
They did send the person again and it ended up not working still. To my shock, I was billed again for the 'visit' and when enquired, they explained it as it is their 'policy'!
And was told that they will get a replacement part and has been 2 months since and have not heard back from them.
Will NEVER do business with them! save yourselves and get someone else!
Paul was our technician, he was
polite and professional. Paul resolved
our issue with the bedroom shade in a timely manner! Very satisfied with the
Response Crew handyman service.
these two guys replaced a door to my storage room. the job was professionally done at a price that was fair. I will be hiring then again.
Matt was flexible with our schedule, and even contacted us when he had an early appreciated opening. When he arrived I was relieved he had mask without asking him to wear one. Matt was professional and went to work immediately. The job he did was exactly what we needed at the best price of all estimates I was able to obtain.
I would certainly recommend Matt and hope he would be available to assist with our next project.
We were extremely pleased with Pauls workmanship and attention to detail. He was very clean and meticulous both of the times he's come out. We really appreciate his extensive knowledge and experience. He fixed all of the little and bigger projects we had in a timely manner. Jennifer is extremely communicative, accommodating, and on top of scheduling. Glad we choose this company and will be sure to hire them again!
I highly recommend Response Crew and will use them again in the future if needed!
Response Crew was called to fix a leaking kitchen sink and a wobbly toilet. Part of the toilet ended up needing to be reinstalled since it was apparently installed incorrectly the first time. The repairs took less time than I expected and both of the repair men were really nice! I didn't get creepy vibes from them like I have with other companies.
Kelly (the person I interacted with most) was the best and his excellent customer service is the main reason I decided to write this review. He patiently answered all the questions I asked (I'm that annoying person who wants to know the whole process and every detail along the way), thoroughly investigated the problems I described, ensured I was happy with the repairs once they were finished, had a very friendly and likable personality, and finished everything faster than expected. The other guy was great and friendly too, but I interacted with him less and cannot remember his name.
Hired Response Crew to change out innards of both of my toilets. I left for my house in Mexico immediately after their completion. When I came back +4 weeks later both toilets were malfunctioning. Promptly called Response Crew to report the problem and they promptly sent another tech to repair AT NO COST TO ME. Very happy with their response and service and would recommend to anyone without hesitation.
Emailed for a quote with detailed information about what needed to be done. Jennifer the Office Manager wrote back with an hourly rate but also said "we can set this up for 8 hours." Confused because of the lengthy time I was quoted (3 faucet installs and towel racks shouldn't take 8 hours), I inquired about the estimated time that I would be billed. She repeated her original email saying "we can set this up for 8 hours." Not helpful. Would not recommend.
Response Crew completed a variety of repairs at our new house. Kelly was professional, efficient and did excellent work on all the tasks we asked for. Will definitely hire again!
I had a number of things that came up on inspection after purchasing my home. Scheduled response crew for the day, and they were able to take of everything for me including doors, fixtures, gates, garage issues, closet work, etc. PAUL and KELLY are the best! Thanks again!
We needed to have the light fixtures replaced on the ceiling under our back balcony. The old fixtures needed to be replaced with smaller ones that were ceiling fan rated. This included some wiring and replacement of 4' x 4' of drywall in two places.
Jennefer the operations manager returned my call promptly, gave an estimate, and set up the job for 2 days later. It was nice to deal with a real professional company after two others did not return my calls, and one called in sick.
Robert and Luis arrived on time and completed the job quickly. This included installing new braced boxes, drywall, tape and texture, primer, paint, and installing the two new fans. Then they cleaned everthing up. All for about $100 UNDER estimate.
I will call them again for any future work.
We needed some grab bars and a dryer vent. Paul came out to get the job done. Paul was efficient, thorough, and friendly. The next time we need some work done, we are definitely asking for Paul.
We have used response crew twice now and both times have sent Tim to do our projects. They take their name literally and actually respond unlike others. Tim did a great job while here and we are happy w the work and how quick they are able to get to the job.
I highly recommend Handyman of Scottsdale for jobs around your home that need completed! They are dependable and honest and do quality work. Jack was our handyman to install a shower grab bar and fix a detached gutter outside too, all in one trip. He was fantastic and enjoyable to work with and he made sure we were happy with the jobs before he left our home. Thanks Jack! You are in our contact list for next time!
Excellent service. Jennifer has a great team of pros who really know how to go the extra mile to get the job done right. The entire company is fast, responsive, and responsible. Fair rates - not cheap but fair for the level of service you are getting and the peace of mind that comes from dealing with professionals. Highest recommendation for the Response Crew and looking forward to using them again.
Needed to have the weatherstripping on my front door replaced. Paul came over and knocked it out super quick and the door seals way better now.
Dennis was great ! So nice,fast and knew what he was doing. He fixed my broken couch frame and adjusted a door. Fair price and professional, thank you Jennifer and Dennis for great customer service :)
Great work by Jack! I had two exterior door thresholds that needed replacing and Jack got the job done the right way. Well done Jack & Response Crew!
Great company from top to bottom. I worked with Jennifer on scheduling our appointment- I was a little emotional and she was understanding of my needs and went above and beyond to help me. Our technician Kelly was amazing. This is mine and my husband's first home together (my first home overall). We needed a washer and dryer hooked up which my husband attempted on his own at first; we lost the plastic cap in the drain thus our call to Response Crew. Kelly took the time to explain to me what the issue was and provided me multiple options which I was thankful for. We ended up having to cut into our drywall in order to get to the drain where the cap was. Kelly professionally put the drywall back once finished, hooked up our washer and dryer and went on his way. Quick and efficient. Definitely would call this team again if we need anything else.
As a poor grad student, I thought I was doomed when the front door to the condo I rent was kicked in overnight. The deadbolt lock and door frame were irreparably damaged, so I was left without a way to lock the only entry door to my home during an extremely busy time in the semester. Luckily, I was quickly contacted by Jennifer with Response Crew after filling out an online form. After snapping a few photos and sending over an e-mail, I was provided with a reasonable quote the very next day. Jennifer understood my situation and that I needed this problem handled quickly and was able to schedule a service appointment within the week. The Response Crew member who fixed my door, Luis, was on-time, friendly, efficient, and went the extra mile: the three cats in my apartment were rather inquisitive of the work he was doing and he made sure that they didn't escape! The finished door looks like nothing ever happened. I was sent an invoice within two hours of the job being completed. The work took exactly as long as quoted, yet the finished project still came in under the quoted budget - a VERY nice surprise.
Thanks again to Jennifer, Luis, and Response Crew - I'll be recommending to my friends and clients!
Paul was great. He was very fast, very
Knowledgeable, and even taught me some really useful tricks around the house. I will definitely be using them in the future.
Two large plumbing firms turned me down for my job saying they could not service a broken screw in a toilet. Jack from the Response Crew was done 5 minutes. Easy, fast appt with Jennifer. Thanks Guys!
Dennis did a great job with the masonry work on my back wall. Excellent job. Thank you so much.
Used Response Crew as part of an AC install. AC was installed but some drywall needed repaired and was included in the package.
Response Crew was a little hard to get a hold of. Their hours were basically the same as my working hours and I couldn't call when I was at work.
Worker was friendly. Worker did a pretty good job, albeit the texturing was a bit off - better than I could have done though.
I did send them a video of my project to see if they could help me with something more and they never responded. Would have liked to know what they thought about it and how they would have priced it out.
Need a garbage disposal replacement at rental property. They did a great job, quick response, good communication, arrival on time and excellent job done with affordable price . Will use them again!
Angel, came to my rescue. I have gone through at least 3 different requests for a handyman. Either they won't reply or tell me they will be here a certain day and not show. I couldn't give up so I even told a couple of them I would wait months for some to show up.
Then I call Response Crew. Jennifer pick right up. She explain everything I need to know on how this company works. To skip to the best part. They were at my home and got everything done!!!!
Angel work was perfection and I didn't even hang around to make sure he completed my request. I will be using them again and again!
Patty Anderson
What a great find the Response Crew is for us! And an even greater find was our handyman, Kelly! Kelly is professional, knowledgeable, courteous, and great at communicating in person and via text. Kelly replaced an exterior utility door for us--a pretty complicated task. Kelly checked out/measured the old door, searched diligently to find an EXACT replacement, got the door promptly ordered, and kept us in the loop as to its arrival. Once the door arrived, Kelly removed the old door and all the rotted wood around, installed the new door and frame, and painted the new door. Definitely worked the job in a high quality and efficient manner. I would recommend Kelly and Response Crew hands down. We will, no doubt, be using them in the months to come.
We were in the middle of a kitchen renovation and needed a dual wall oven and an over the cooktop hood, with venting to the outside, installed. With Christmas just around the corner, we were up against it and had difficulty identifying a capable crew to get it done in time. That all changed when we learned about Response Crew and had a discussion with Jennifer their office manager. She listened, asked important questions, and quickly identified a crew to handle the job and got us on the schedule just a few days out. Talk about efficiency - They verified the job the day before and emailed the morning of the job to say they were on they way along with a photo of Kelly who would be leading the crew. Kelley, Scott, and Jack arrived on time and were all very friendly. They came well prepared - they had even downloaded the specs/install directions for the appliances from the internet and started work immediately. They were very capable, clearly experienced, and handled the minor problems encountered along the way. The work was very well done and it was obvious they cared about the quality of the job they were doing. They were highly efficient and finished the job in just about the amount of time they had estimated. When finished, they took the time to go over carefully everything they had done and made sure we were satisfied with the work. Their cleanup was great and the kitchen, and the outside, were probably cleaner then when they had arrived. We are very pleased with the work and would not hesitate to use them again in the future or to recommend them.
More exceptional handyman work done by Kelly! This is the fourth time that Kelly has performed work for me with much precision, efficiency, and an affable mannerism. I really like that he checks with me while he performs a task to ensure that I am okay with it. He does this when he was installing curtains with rods, mini-blinds, positioning of wall painting, and installing shower fixtures. And he again checked with me when he was about to leave my home. I continue to be so impressed with his skills, workmanship, and conscientious attitude. He always performs with a high level of excellence. Exceptional work!!!
It is with great joy and a restored faith in humanity that I update this review and go from 3 stars to 5 stars.
Very quickly after the my review was online, I received a call from the owner and a message saying it "was a mix up" and to please call the office and talk to Jennifer or himself, he wanted to make it right. I don't typically keep my phone on so I missed it. He also sent me an email offering to do the threshold for no charge. I thought that was a generous offer, and decided to take him up on it. I also received a notice they had immediately refunded $311.
I called the office and spoke to Jennifer. She was so genuinely kind and apologetic, saying the mix up was her fault and it kept her up all night. She mistakenly sent the wrong crew to my job and said she didn't know how it happened, she's always very careful. I believed her and felt bad for her. We set up the day for the threshold repair. That was today.
Dennis arrived on time, professional, a positive attitude and ready to work. They had scheduled him for late afternoon and the job took until after dark. Dennis is a first-class carpenter and did a spectacular job and pointed out why it had become an issue in the first place. I had Handymaniacs out a few months before to try to get it fixed and he said, "It's not hurting anything, why bother?" Well, that was not true. It was potential water damage to the master closet.
Dennis even had to go to Home Depot and fight the mob and empty shelves to get supplies, and stayed positive. Even my dog didn't bark at him and that NEVER happens! It was all too wet to paint but he left a note telling me to contact Jennifer to set up a time for him to come back and paint. He closed up the garage and left everything better than he found it.
I would definitely recommend this company. They are honest, they stand behind their work and when something goes wrong, they go the extra mile to make it right. We started out with nothing more than human error, it happens, but humans can be wonderful as well. My how a perspective can change dramatically when we work together to make it right. Thank you Response Crew for caring so deeply about the work you put out into the world. I look forward to using you in the future.
Mike is without a doubt the best handyman of all time. He is superior to any other handyman and everyone should take their pens out and take notes. He will go the extra mile to ensure the highest levels of customer service are met while having some swagger at the same time.
10/10 would recommend for any home improvement related job.
I'd done research on a few handymen for a kitchen pantry shelving project for a new build. I checked Yelp, and followed the recommendations shown by this page, and boy am I sure glad I did.
Kelly and Hugo were fantastic. They knocked out the measuring, (some) painting, buying (I reimbursed them), and installation to extend the shelving already existing. Thanks to one half day of their help, I have so much more space and peace of mind!
I talked with them about a few ideas they had while they were here, and if I need any further work done I will be a return customer.
We had Dennis from response crew paint and install new baseboard in our newly remodeled bathroom. He was meticulous in his prep work. He worked efficiently and the end result was excellent . Even the baseboards were very professionally done. We are very satisfied with his work.
Terrific company with prompt responses and courteous staff. They do excellent work and I would hire them again, no doubt. Thanks to Jennifer and Jack for making this so easy!
Excellent service, on time, good price
And great job.
They install walking closet shelf and job done AAA.
My experience with the Response Crew was great. Responded quickly to my requests quickly, and booked me in a timely matter. The communication was great on the day of arrival as well. Huge shout out to Jack for being awesome and doing exceptional work on our property. We had some very urgent items that needed to be completed and he did it. Thanks, Jack!
Our ceiling fan needed to be replaced and a friend recommended Response Crew. Jack showed up on time and was courteous and professional. He completed the job within the time scheduled and even had time to do another small repair project. I would highly recommend this company. Their rates are very competitive and i would definitely use them again when needed. Five stars are not enough.
So glad I used this company to re-texture our kitchen drywall that had decades old wallpaper removed from it. Did a fantastic job, awesome price, on time, kept it clean. Highly recommend.
Be aware! The guy showed up on time. Great! He took measurements, made notes, asked me about what I wanted, made note of it. Remove front wall, frame out for a garage door and install garage door opener.
The next day I got my quote. The only thing that was quoted was labor; 2 guys, 6 hours=$950.00. $200.00 1st hour, $150.00 per hour after that. That's a rediculous price!! No cost for materials, none. The quote stated that customer would be responsible for actual cost.
If you know what you're doing, you know the materials you'll need for the job. Put it in the quote stating that other materials may be needed.
Only a fool would sign an open ended quote.
I could not be happier or more satisfied with my choice to work with Response Crew. I am very happy with the results.
Great communication; timely, quality work. And a big shout-out to HUGO, who - - is a solid rock star! He fixed / replaced / repaired MULTIPLE items for us. Jennifer [phone] was super as well.
I can highly recommend this business for your handyman needs.
Had a few random minor plumbing issues that needed some repair. Called Response Crew and Jennifer handled all scheduling which was next day service efficiently and accurately. Our service tech was, Paul who called in advance to notify me of his arrival time. Paul was professional and sought more insight on several repairs needed. Paul was good at communicating all details and product costs while completing work. As some specialized parts were required Paul quickly sourced the parts and returned to fix the issue. Also another hard to find part was still needed to fix another job and after completing my job Paul said he would look out for this part in the next few days to avoid having to replace entire faucet. This was over and above customer service and I will use Response Crew and hopefully have Paul back to complete any further repair jobs needed.
Very Disappointed in Response Crew's service call!
My project task list was not difficult and should have been executed with ease...One small drywall patch/paint, door weatherstripping, install 5 cabinet handles, re-key patio door locks. But the service call turned sour because of poor communication from the technician and office manager as well as lack of transparency regarding a damaged patio door lock.
Issues:
- Technician failed to close the project before he left (he was late for the next appointment).
- Technician did not report that a patio door lock broke when he attempted to re-key it (he kept the broken part with him for 1 1/2 days and did not inform what happened).
- The company invoiced my CC even before sending an invoice or notifying me of which tasks were complete and which were not.
- A week+ later and I still have not received an invoice.
- After reaching out to company owner Adam, he agreed to review the service call internally and get back soon. Over one week later and he has not (crickets!).
Details:
Angel arrived on a Wednesday about 8:30 AM. I walked through the work list with him and asked him to call me if any questions.
He left the job mid-day without notifying me which tasks were complete and which were not. I called the office manager, Jennifer, requesting status and was told that Angel would give me a call. Angel finally called about 5:00 PM. He informed me that all tasks were complete except he did not re-key the patio door locks. No other information. I then contacted my locksmith who scheduled an appointment next day, Thursday AM, to re-key the locks.
When the locksmith arrived Thursday AM, he discovered the cylinder was missing from the patio door lock and could not perform the work (a wasted $90 service call). I called Jennifer to find out if Angel had the cylinder and was told she would contact Angel and find out. No call back from Jennifer or Angel. At end of day Thursday, Angel returned the cylinder to the home. Tenant asked Angel to re-install the cylinder in the lock but he would not. He handed the cylinder to the tenant, said the cylinder will not work and left. No explanation as to what was wrong with the cylinder or why it will not work.
Upon examining the returned cylinder, we found that it will not work because the tail piece snapped off when Angel removed the cylinder from the lock. See photo showing a fresh shiny spot where the tail piece had been attached. Accidents happen and this one could have been overlooked. But lack of transparency and failure to report this issue in a timely manner cannot be overlooked. If I had known what happened, I would not have scheduled a locksmith and I could have avoided the wasted $90 service call!
Response Crew is lacking in these basic customer service skills:
1. Customer response time
Response from both the technician and office manager to my queries regarding project status and issues was very slow - as much as 1 1/2 days!
2. Customer transparency
Inform customer as soon as possible if a part breaks while servicing the customer's property. It's not okay to withhold that information until the next day after the service call.
3. Billing
A project invoice was never sent - it's now more than 1 week since Response Crew charged my credit card.
4. Company acceptance of responsibility
Lack of follow-up from the company owner is the final irritation which pushed my patience beyond limit.
Do not recommend engaging with this company!
I 100% recommend the Response Crew! I had Kelly come out and complete an entire list of items that needed to be completed on my new home... from replacing sink faucets, kitchen sink all the way to filling a random patio hole in the wall I had. Kelly and his partner were very friendly, cleaned up after themselves and clearly explained the tasks that they were completed.
Quick response time, fair pricing, and quality work. Derek was great to work with. I had wiring for a ceiling fan ran to a spare bedroom Which did not have a light or fan previously. Derek ran the wiring, installed the ceiling fan, and added a second switch. Everything came out great.
So stoked to find Response Crew. Needed a bi-fold door installed and asked for an estimate. Response Crew was fast to respond with a clear, fair estimate and a date/time for the job then kept me updated leading up to the appointment. Jack was an absolute delight and did a great job. Honestly, in a time when customer service is often, even usually, an afterthought, Response Crew is raising the bar. I won't hesitate to use them again for future projects.
Great Handyman service! We recently moved into a new home in Scottsdale and needed to have some heavy furniture hung on the walls. It was a tricky installation and Tim did an amazing job. He was efficient, effective and made sure to clean up everything when he was finished. He is coming back next week to do some more work for me. I was thrilled with the service. Also, Jennifer in the office was great with the scheduling. She is responsive and extremely helpful. I will definitely be using them again!
I needed someone to replace the fascia board on our home.
Paul did an awesome job. He was very thorough caulking the seams afterword to complete the job. He had the right tools to do the job correctly, worked quickly, answered all my concerns, was resourceful and friendly. All this at a fair price.
Alan was here to fix some cosmetic damage on my scuttle attic opening and a wall that had been damaged.
Arrived on time, finished before the time window. Was professional and respectful. Not only fixed what he was supposed to, didn't leave any mess behind. Left the place better than when he arrived.
So pleased with his work, will definitely keep this company on speed dial.
Needed a plumber right away. They were very responsive technician was polite and did a great job!
The two man crew was great. The job was to mount a 75 inch tv and install 7 ceiling fans in a new build. No issues at all with the job, the office was easy to reach when I had questions about what to provide (outlet) for the TV in order to make the install go smoothly.
There is a reason why they get so many good reviews.
Had Paul come out to repair a water damaged wall and exterior flashing, very responsive, quality work and highly recommend for all repairs jobs. Very highly satisfied!!
We needed a handicap bar installed in our shower with granite walls. Luis showed up on time and completed the work within the estimated time frame which included having to run to Home Depot to obtain special drill bits and hardware. Luis was a professional and pleasant to work with as the work place was spotless of any construction dust or debris once he finished. Response Crew was great to work with and we would definitely call them again if we needed any help with projects in our home.
Love that they showed up in a mask. I've used Response Crew a dozen times over the years to solve problems. Today I woke up to a smoke detector chirping about a low battery. The chirp came from a detector sixteen feet in the air, which is about 15 feet higher than I like to go. So I called, and they had someone at my door in a few hours. While it wasn't an emergency, they treated it with urgency and I appreciate that. The tech was pleasant and efficient and quick, he changed nine batteries in nine detectors around the house, and in a short bit he was out the door and I had no more maddening chirps.
From scheduling to arrival to payment, the entire Response Crew process was personal and personable. I highly recommend them.
I contacted Jennifer to request a quote to fix my running toilet. I had no experience in using a Handy Man service before and Jennifer politely and professionally explained the entire process to me thoroughly. She did her very best to find me an appointment the same day. Paul was my technician and he was very professional, good sense of humor, and made sure to engage me through the entire process. He immediately made the process feel less stressful. It felt like I hired one of my long-time friends to do the job and not some random stranger. Whenever something didn't go as planned he made sure to go above and beyond to make it right. I could tell I was in good hands the entire process. I will be calling again and requesting Paul in the near future and I would definitely recommend him to a friend or family member.
My door handles have been a pain to deal with for some time. After my failed attempts to be "Bob Villa" I may have made things worse. Reaching out to The Response Team they reached out in a timely manner. Kelly arrived and took care of everything. He was extremely polite and professional. I will absolutely call them again.
Luis arrived on time, did everything he was asked to do and cleaned up the jobsite after he was finished. I asked him to patch a sheet rock hole in my ceiling. It's the kind of job that is relatively difficult and not easily completed. He cleaned up the area around the hole, cut the sheet rock to the perfect size and finished the job by taping and texturing the repair. His texture perfectly matched the surrounding area.He did an excellent job and his work exceeded my expectations. I could highly recommend Luis for any jobs you have around the house.
Called and needed plumber and they got me one within the hour. Super responsive. And very fair.
I hired this service to do some maintenance on my condo after an inspection I did recently. The dispatcher was prompt with a quote and very professional. Kelly, the Handyman, was also very professional and on time. He was very polite, and was able to complete the job in a timely fashion. Kelly was very sincere with his explanations and it was clear he wanted to do right by me. I am very happy with the service I received!
On time and did a good job. I would use them again. The guy that came was professional and easy to work with.
Hired this company to breakdown, move and reinstall a huge wood playset and they got it done so quickly. It looked great!
I'll be hiring them for more handyman services in a week or so. Very professional, very quick and very precise.
Joe Swoboda came over to do some work for us and I was immediately impressed as he showed up at the exact time he was supposed to. Super helpful and respectful of his surroundings while in the house which I took note of.... we actually were missing some screws from the project and he had everything extra we needed right in his truck. I reccomend him and this company 100%!
Thanks Joe for such professional work
This is the first time I have needed a 'Handyman' since moving to Scottsdale. I needed some rotted trim around my garage door replaced and called the Response Crew. They gave me an estimate before the work started and showed up right on time. The work was done in less time than estimated so the cost was reduced. The quality of the repair looks excellent to me. I will be using them again if the need arises. My son lives in the area and I had already recommended the Response Crew to him.
Personally,I have no problem with their minimum charge of $189 which includes 2 hours of labor or their $89 hourly rate. The hourly rate is reasonable and scheduling in this type of business requires some sort of minimum charge just to be able to manage the technicians day...
We had a new air conditioner installed, that required the co to cut a 9" x 10" hole in our outside stucco wall to remove the previous copper pipe. They referred us to Response Crew.
Around the same time, a company repaving our streets, hit our mailbox, that's inside a stucco box.
I sent photos of both to Response Crew & was provided a quote the following day via email, for both areas, separately, since I had to send the paving company a separate invoice.
We had to wait app a wk for the work to be done.
Joe, the technician, called app 30 min before the scheduled appointment, saying he'd be about an hr later. He called once more, saying he'd be at our house in app 10 min. When Joe arrived, he asked if he could park in the driveway, which I appreciated, that he just didn't assume it was OK to do.
He also wore a mask.
Total time spent on both jobs was as quoted. Joe was friendly & answered all questions I had regarding the procedures for repair.
We'll definately be calling on Response Crew again, as it seems we always have some sort of repair job needed and they do everything.
Start to finish, the office and technician were always professional & courteous.
2 mask wearing guys arrived on-time. Installed new toilet. Kept the place very clean, probably cleaned up better than when they arrived. Scheduler very helpful and friendly. Very professional- highly recommend.
Needed help repairing drywall for a laundry room renovation, and came across Response Crew. They answered right away and got back to me with a quote within hours. Paul did a fantastic job and also came back another day with Jack, to install cabinets, countertop and a sink. They were extremely professional, their work was perfect and we could not be happier. Will be calling them for all projects!
When I needed my dry wall fixed, I reached out to multiple companies to get quotes. Response Crew was the first that got back to me. Scheduling with Jennifer was easy as breeze. They were busy but I was grateful that she was able to squeeze in the appointment for me without extra cost. They got the job done in a few days and charged me a very reasonable quote, in fact way cheaper than most companies. Thank you. Will recommend you to anyone I know for handy jobs.
Professional...excellent outcome...exceeded expectation
Terrible service, no communication and overall unprofessional.
Hired this company to assist one of our customers in replacing a door.
Day 1 (Feb 18). Their tech got a minor "razor cut" and left the job site. No install.
Day 3 (Feb 20). Their tech goes back out with a defective door and is trying to convince our customer to install said door. Our customer refused the damaged door (rightfully so). Tech leaves.
We are not informed of anything until our customer calls in to complain that her door has yet to be replaced. Once we follow up with Jennifer, the so called operations manager, we are informed of the situation and are told they are working on "sourcing the door".
Day 5 (Feb 22). We receive an email from Jennifer stating that they are stepping aside from the request and cannot complete the job.
THEY REFUSED TO COMPLETE THE JOB. Only to turn around and tell our customer we refused to work with them and let them finish the job. They were hired to remedy a situation and made it 10x worse.
We have all emails and proof of all of the occurrences with this company. Would never recommend to anyone looking for anything professional to say the least.
Response Crew is so reliable...I've had them do a variety of jobs in my fairly old mobile home (which is not the same as basic construction). They include: Removal and re-use of the same molding/trim of a doorway, remove & replace/install a large heavy AC, install locks, repair a damaged ceiling, replace faucets & shower heads, etc...all of them done efficiently, economically and correctly! I will be using them again! Christian was incredibly professionally and I'll be requesting him for my next project...a small demo job!
We were looking for someone to fix a small corner of our baseboard and trim to an interior door that our dog had chewed up when she was a pup. We put it off for a while and decided to get it done. Based on the reviews I reached out to Response Crew on their online form. I heard back from Jennifer right away and had something scheduled within a week. Dennis showed up right on time and did a FANTASTIC job fixing the areas in question. He was really friendly and professional, not to mention the work done exceeded my expectations. Sure, I could have done this myself but I would have screwed it up... so we hired the right professional to get it done and they did that for us. Thanks Dennis!
I had my roof replaced, but the roofing company wouldn't replace my rotting fascia! I called Response Crew and they sent out two awesome guys who were prompt, did quality work, and were just generally nice guys. Price seemed reasonable, I'd definitely call them again.
I should have known better, any company that advertises on all pages should be looked at closely, I didn't My fault. I send the quote info - and low and behold they come back with a minimum of $179 bucks, they should have mentioned that up front but didn't - to re-grout and tighten a faucet --- way to much. My advise is to stay local and not get out of your zip code. But, hey you make the decision.
Paul was dispatched to install a garbage disposal. He showed up on time, was friendly and competently did the work in 40 minutes. Happy with the result.
Zero stars if I could choose that. The office staff seems to be incompetent as well as rude. I have been trying to get drywall work done and sent emails with pictures and measurements and never got a response. So I called and was treated rudely. At first I was asked to send emails and I said I had done that but never got a response. I was put on hold multiple times because she said she was trying to read the emails. Hello....I'm ON THE PHONE...talk to me and I can tell you what I need. Then when she came back from having me on hold she hung up on me. Most businesses call back when a call disconnects. Never got a call back. Stay away from this business. Rude, incompetent and overpriced.
You got it right A.D. price gouging the people are not professionals or accredited. Handyman puts up my security door(attached to the house) but did not put on the closer or the storm spring. Also put on 2 new showerheads for me but did not check for leaking, or he did and did not care. I knew nothing about a 2 hr minimum until her was working for 30 minutes, he told me not the office. Now they want to come back and correct the problems....but they will charge me again. No thank you buyer beware!!!!
These guys came out the same day. Ryan did a fantastic job of quickly and cleanly changing out my garbage disposal. He was courteous, informative and helpful - cleaned out the p-trap and even oiled squeaky door hinges on the way out - awesome!
Great experience once again with this company. I own a couple of properties in Scottsdale and this is the second time I have used Response Crew. I asked them to help us with some drywall repair, tile re-grouting and vent installation in a couple bathrooms. The coordination was effortless and professional and the representative arrived on time, was attentive, got the job done quickly and cleanly. Best part is the price was extremely fair. Really appreciate this company, and will call them again the next time we need help.
Dennis came in the window time and very professional. Dennis explains what he be doing and how long. Nice Dennis clean the area. I need Dennis to finish my interior doors. Thanks.
Whole process was simple. Repairman that came was very friendly. Fixed exactly what we needed to be fixed. Little pricier than some other quotes I got, but will use again for future repair needs.
After another company left the job suddenly and incomplete, Response Crew came in, gave an understandable quote, showed up early, was friendly and attentive, and did an excellent job of finishing the tasks. They were very professional, COVID-conscious and I would highly recommend the Response Crew.
Love the Response Crew !On time ,efficient and knowledgeable with all household repairs. Needed to have several doors sealed and some folding doors adjusted . Took great care to make sure I was happy with the finished work. Very reasonable rates.
Highly recommended!
Great at communicating, horrible for asking for my credit card before anything had been done. A credit card just to make an appointment is a sign of bad business. They are securing their ability to charge you whatever and whenever.
The man who worked on my house was attentive, professional, friendly, and communicative. The same cannot be said for his boss who was on speaker (and told the homeowner was present). The boss made remarks about "well does she want a remodel or does she want ...?" I had a friend who manages damage and reconstruction projects advise me on what to do. If I am paying by the hour, I'd prefer to have things done right the first time.
The boss on the phone was a total jerk and is the reason I will never work with this company again. Considering I am currently shopping out estimates after getting insurance money to rebuild what was damaged, the jerk of a boss lost his company business. I'd hire the worker again in a heartbeat.
Response Crew is not the cheapest option, but they are the most professional and efficient. There is definitely no milking the clock and so far their work has been to notch. Highly recommended.
Greg and Hugo did a very professional job hanging several large pictures for me. I would recommend them picture hanging and will use them again for other handyman jobs.
Run from this business! Here is their typical scenario to save you time !
They respond quickly, they take your credit card info VERY quickly! Thats pretty much their first question. My issue was a very simple fix! To instal a brand new garbage disposal that I already bought. The tech showed up with the "trainee",they installed it, three months later it was leaking right where it was installed . I called again, they told me they will be charging me for the trip. What kind of business is it?!! Their work last three months, then they take your credit card info again to make sure they get paid for their lousy job for the second time! I understand when they charge you first time, but when they are the one who did not do it right in the first place , they have audacity to charge again ! And this whole scenario when they have your credit card on file, is very fishy ! It's called credit card fraud . They did not have my permission to have it on their file in the first place, but somehow they still have it in their file!
Oh, and watch it now....here comes the owner response..." I am very sorry for your bad experience...but the reason we did this...blah blah... ", all kinds of excuses to cover up there incompetence and dishonesty. Please save your money and credit card info and hire someone even someone from Craig's list would be better than this shady business
Alan with Response Crew is fantastic. He went above and beyond to make sure that our backsplash turned out superb, even making several trips to Home Depot to get materials we didn't have ready. He arrived promptly both days and was patient with our lack on knowledge about kitchens :). He also installed a faucet, did a fantastic job fixing some drywall and painting, and cleaned everything up before he left. I would recommend him 1000x over! Very professional, kind and detailed!
Excellent on every level. I had such a smooth experience it seems almost effortless, except for the part where it takes great attention to detail, lots of communication, good record-keeping, and of course, quality work.
Response Crew has the business end covered well, and the tech who came to my house; Angel, is the tech everyone wishes they could hire. He immediately saw what I wanted done, completed the work quickly and efficiently, and when he was done, it looked like it had always been that way. The new work blended seamlessly with the existing structure. He was great with communication, has humor and professionalism, and left the jobsite tidy. I will absolutely book any future work here.
On the front end Jennifer explained the service they provide, the training and qualifications required of their technicians, and their pricing structure. She answered my questions clearly and succinctly.
The technician, Angel, arrived on time, with an apprentice, Brian. They were professional, cordial, and work-focused. We had a list of a variety of small projects, which I thought would take around four hours. They were done in less than two, and they handled two additional tasks.
One of those was the motor in the exhaust fan in the master bathroom, which we were told was malfunctioning and must be replaced. Angel looked at it and quickly deduced it merely needed repair, not replacement. He saved us considerable money, which we truly appreciate.
Having relocated to this area recently we struggled to find a competent, reliable handyman service. We are pleased to have found Response Crew, and plan to use them for some upcoming jobs.
Superb service at reasonable rates.
Ordered a new washing machine and found out that the shut off values needed replacement. Rather than fumble around like Tim the Tool Man Talor, I decided to hire a company that knew what they were doing. I contacted Response Crew using Yelp messenger and they replied next morning (Monday). With the information and photos I provided they were able to give me an estimate as to how long and how much the repair would cost. Their offer is $175 for the first 2 hrs so I was expecting to pay $300 or close to it, but while doing the repairs, Angel discovered that removal and replacement of the old valves is all that was needed. Sure I could have done this myself and saved quite a bit of money, but again, I'm no repair man and am satisfied with the work he did.
My new machine is set for delivery on 12/30 so I will be sure to update my review once I know everything is running smoothly.
1/10/2020 - Everything is running smoothly!! Thanks to everyone at Response Crew!
Based on the positive reviews, I was expecting a good experience with their services... unfortunately this didn't hold true. I was coordinating handyman work to be performed first, prior to other contract work starting on the house. I conveyed the dependencies from the beginning. I was quoted for two people to complete the work on a single day. The morning of, I receive a call telling me they're a man short (he called in sick). So they were only able to start on the work requiring one person, and would try to bring someone else in to help for at least an hour. A second person did come to the house, and helped out for a couple hours. But several hours later, the work was not completed... and the (1) handyman had to leave. This impacted my scheduled work with the other contractor (that was to begin two days later).
They worked with me to schedule the same person to come back two days later (I was told that was the earliest) - which I reluctantly agreed to. Two days later (as I suspected), they tell me the guy isn't available because he's sick. They assured me it wasn't Covid.
They told me the same guy wouldn't be available for another two days... and it also depended on if he was healthy enough to come back (I was told later he had allergies). Meanwhile, my other contractor was already scheduled to start.
I ended up finding another handyman, and drywall expert... both of whom commented on the shoddy work Response Crew had done/started. All the drywall work was redone.
Very happy with the service provided by Response Crew. I had new countertops put in and Response Crew installed a new kitchen faucet and reconnected my disposal and dishwasher. I reached out to several plumbers who would have installed the faucet but not touch the appliances. I was very pleased to find a service that would do all of it.
I was scheduled for Tuesday, but when they had an earlier opening they called and offered it to me. Christian let me know all that was going on and even had to make a few modifications to get my work which he did very well.
Great job installing a new microwave. Super responsive and called back to get me in earlier than my scheduled appointment. The technician himself was great. Wore a mask the entire time in these covid times. I would definitely use these guys again!
Response Crew did an excellent job. They were professional and organized in setting up the appointment and completing the job I was given a window of time for service, and my Crew of Jeremy and Kelly called to confirm they were on the way. When the arrived the showed up in a mask, wiped their feet etc and were polite and respectful. I had several items to fix around the house including two door repairs, TV mounting, outside lights and outlet repair etc. They quickly assessed the problems for each issue and were able to quickly and accurately get everything fix. The repair job was spot on and the cleaned everything up when they were done. Jeremy and Kelly did a great job and were lovely to have in the house when they worked. Their boss even stopped by to check on the job. I will definitely use this service again.
Kelly from Response Crew came out and replaced my oven hood and fixed the ballast on a kitchen light. He was on time and efficient. He had some extra time and noticed my front door was sticking and offered to adjust it and spackled some cracks around the door. This was so unexpected and he wanted to use the remaining time for my benefit. I will definitely use Response Crew again and have already recommended them to a friend.
Response Crew did an excellent job. Needed a custom dutch door hung. Angel and Ryan showed up on time and knocked it out in less than an hour.
The install was clean and the door looked great.
I'll be looking at Response Crew again in the future.
Used them to install an over head garage storage rack. The process was very simple. Got the quote for the hourly rate they charge for two workers due to the weight of the garage rack.It was a father and son team that shoes up. They were on time did the work in an hour as they said they would. Would have given the, 5 stars but I had to ask for them to fill in a couple of holes they left when looking for the studs and when I went back out found a few more. They job was done and looks nice just a little more attention to detail would have made it better.
I did appreciate the call from the owner today as a follow up and his comments here on Yelp. He did offer to have the guys come back and fill the other holes but I let him know I had already done so.
We have been using response crew for about two years now. They are remarkable, timely, and on point with who they send and how the work gets complete. We are confident in the ability of the Response Crew Team to handle any and every task we throw at them.
Everyone was helpful and friendly. In my case the job took two visits only because the item I wanted replaced was a bit of a specialty item not easily found. There was a lot of work involved in getting the correct replacement part.
On the 2nd visit the work was completed to my full satisfaction...even beyond my expectations.
I'm very happy I called Response Crew!
Response Crew promised an estimate for kitchen cabinet damage. They dragged their feet to the response of the estimate. Then, without providing an estimate or work, charged me money.
When asked to respond, ironically, Response Crew did not.
Awesome Team!!! Jennifer was great to work with over the phone and was very accommodating when I wanted to add additional work to the existing order. I was really happy to see Dennis show up on time wearing a mask. In these times of Covid we are super cautious and he was amazing about keeping it on the whole time he was on our property. Dennis was fantastic to work with. He is very professional, through and has great attention to detail and was meticulous about his work and cleaning up after himself. He also fixed a pocket door which I know isn't something that Response Crew typically deals with but got it working better than it ever has. I highly recommend this team and (Dennis in particular) for any work around your house. I will definitely be using them again!!!
I love this company and what they stand for. I run a non profit and this company came out and gave back to the community in a big way. Of course when I needed to hire someone for a job, I thought of them first and I'm so glad I did! What a great experience! I needed a small roof leak repaired and also a drywall repair. They sent a gentleman out who provided me with a bid. I then hired them for the job and met Alan. Hipskind. He was running a few minutes late but he called to let me know. Great communication! It was was 15 minutes so no problem. When he arrived we walked through everything and then he went to work. I was worried about him as it was 105 degrees out and he was going to be on the roof. He remained steadfast and completed my two jobs and reattached a couple loose roofing tiles for me. Let me just tell you that I am beyond impressed with ALAN!! He was professional, and provided one of the absolute best drywall jobs I've seen. He was friendly, top notch and went above and beyond. Thank you so much Alan!!
He really deserves a bonus and please get him a cooling towel for this ugly summer weather.
We had a failed patio door casing from our master bedroom that was leaking and I was hoping to have repaired. I contacted Response Crew because of the many positive reviews here and spoke with Jennifer. I explained the problem and she took my information. Shortly thereafter, she called again and asked me to send pictures. After reviewing photos with her crew, she called and very honestly told me the job was probably beyond what they could do on a cost effective basis for us. Even though she declined the job, she told me she would try to find another contractor in their circle who might help. The next day she called me with contact information for another contractor and asked me to follow-up with her as to whether my issue was resolved. I was so impressed that even though Response Crew wouldn't be doing our work, she cared enough about my situation to put me in touch with another business and followed up to make sure I was satisfied. Wonderful customer service from Jennifer and we will certainly use Response Crew for handyman services in the future.
Two stars is to give credit to the technicians who arrived at home, they were knowledgeable and knew what they are doing.
But to list down few issues with this company, below can be few of my top picks
1. Tardiness:
When you want people to show up when they are supposed to, absolutely this is not the company.
2. Communication:
There is always some differences with what is communicated to main office and there technicians.
3. Lack of responsibility:
When you choose to convey your observations to the company they can blatantly say they will not like to serve you because of unforeseen occurrences.
So you cannot trust them to accept your honest feedback.
I will searching elsewhere and if you choose them in future even you might have to do the same.
I had an 815 appointment. He called at 815 to say he was going to be 10 minutes late due to a meeting. He had only two small tasks to complete which he got done in about 15 minutes. He informed me that he had a 930 appointment so he couldn't stay much longer or he was going to be late to his next appointment. Since he arrived late, shouldn't i have gotten extra time from him? I was told on the phone that the $175 included 2 hours labor. I was given a $20 discount, which I appreciated but I really needed him for more than 15 minutes
We've used Response Crew for two different projects, and have been very satisfied with the service and result both times. Christian and Mike both were skilled and friendly, and were able to complete our project efficiently with quality work. Response Crew is now our go to for household projects.
Allen did a fantastic job replacing my kitchen sink faucet. He was on time, quick and thorough!
Thank you so much for your help.
My new sink faucet is beautiful.
We just moved into our house and there were several projects we needed done ranging from electrical to handyman work. Jennifer in the front office was super helpful with everything from scheduling to making sure the scope of the job would be tackled efficiently and successfully. I could not speak more highly of the team. Angel, Kelly, Luis and Ryan were professional, helpful, went above and beyond. They were mindful, helpful, transparent, and made getting these projects done a breeze in every way. We have a second wave of projects in the coming months and I will definitely be hiring the Response Crew again.
Gregg is an all-star contractor. Initially, we had a list of items to repair stemming from a home inspection, taking roughly 3-hours to complete. However, I found numerous other items throughout the house and Gregg was more than happy to remedy these items as well - taking another 3-hours to complete! He made one trip to the hardware store and he bought everything needed. He even went out of his way to color match an item for me using spray paint.
Thank you, Gregg for your help. Looking forward to working with you again.
Thought I'd add to this company's already stellar rating on Yelp. I had an amazing experience working with the whole team. The receptionist that took my call was very informative, set good expectations (including letting me know they were booked out until the following week, but would let me know if something opened up before then). Once the appointment was scheduled, I got a follow up call the day before service reminding me about the time range. The techs called an hour ahead of time on the day of and gave me a heads up that they were on their way. When they arrived they were both super friendly and got straight to work fixing my front door that has given us issues for 2 years. Within 45 minutes they were finished and the door works perfectly. I highly recommend this company. Very well managed and processes are flawless. Very little friction for the end user (me). Thanks again and I will be calling if/when I have any other home repair needs.
5 Stars. I just purchased a home in Sun City West, and the inspection report revealed a bucket list of repairs to be made. Response Crew was the first company to respond to my quote request, and it had the best rates. Response Crew charges by the hour and not by the project, which saves the customer a lot of money. Replacement fixtures, etc., are billed at cost and not marked up. The technician Dennis came to my house and worked 8.5 hours. Outside the house, Dennis fixed 2 leaking hose bins; installed a back flow device and serviced the second; repaired a shut-off valve; fixed a broken irrigation line; repaired the wall valve to the sprinkler system; replaced a 45 amp breaker in the electrical panel; coated the wires in the panel with antioxidant paste. Inside the house, he replaced 2 light switches; removed a mirror and patched holes in the living room; hung 2 large acrylic framed paintings; purchased/installed a Co2/smoke detector; repaired a popping noise from the fridge door; installed 3 screws to a light switch cover; replaced a dimming switch cover; fixed the screen on the front security door; installed screws to water heater exhaust vent; and replaced 4 shut off-valves in the 2 bathrooms with 1/4 turn ball valves. Wow! I am really happy that all of these miscellaneous projects could be completed in one day! Thank you, Dennis. Thank you Response Crew for hiring him! I hope all of your technicians are this talented!
These guys are fantastic. After many other local companies either refused to respond or call back with quotes, Response crew did exactly what they said they would do, when they said they would. Mu fiancé and I had work done in our garage to prepare our house to sell. These guys work hard, fast and in miserable conditions. Most of all, they did a fantastic job. Thank you, Response Crew!! Please contact them. You'll be so happy you did.
Response Crew was top notch in every way. Kelly and Louis were our crew for 2 full days of projects we needed done after moving into our new house. From small repairs to assembling furniture, they did everything we asked efficiently, well and with a smile. They were professional and friendly and we won't hesitate to work with them in the future!
I had such a great experience with Response Crew! Greg arrived early and was very quiet as he did the work. I highly recommend for a no nonsense price and high quality work!
I had work done by Gregg and Richard yesterday and couldn't be more pleased with their professionalism, workmanship and attention to detail. As a first time customer, I would highly recommend Response Crew for your next project.
I needed to have ceiling fans installed and art work hung. I contacted Reponse Crew through email and Jennifer responded right away. I was very satisfied with her professionalism and her speedy service to book an appointment ASAP for me. The technician - Will came out to my home and did a fantastic job! Will was professional, on time, and verified everything worked great after the installation. Next time you need service make sure you ask for Will! Thank you Will!
I contacted the Response Crew for a small project and Gregg & Joe arrived as scheduled, were incredibly courteous, professional and completed the work in the amount of time estimated.
They also offered to take away a significant amount of packing and cleaned up the entire work area.
If the level of service and professionalism that Gregg & Joe provided is reflective of the overall service offered by the Response Crew team, I would highly recommend them for future projects.
Their attention to detail and timeliness are a true differentiator.
Can't give 5 stars because of problems with the tech. they sent out. First of all, the good things. Great communication, can speak to a LIVE person. If she doesn't know the answer, Jennifer follows up. The guy they sent out did a good job on the faucet replacement. However, when it came to replacing the fan light, he said he couldn't do it, because it was all one piece. What? I noticed I have the exact same fan in my bedroom with the new light. So, sent pics to Jennifer, and she agreed it could be done. Also, he didn't extend the new drapery rod far enough to allow clearance for the valance. Luckily, a new crew came out and fixed his errors. Would use again, but not with the same tech.
I used Response Crew to fix the weather stripping on my garage door and to install a cat door. I have to say Perry did a excellent job. Didn't waste any time. Was friendly and professional and everything came out great.
I will definitely use them again and will definitely be requesting Perry. If your looking for a great handyman man service at reasonable prices Response Crew is the one for you!!! And ask for Perry. You won't be disappointed..
These guys did an incredible job. I had a crack in my foundation which was repaired by someone else. However it cracked the tile floor which needed to be removed and replaced. Well, always a good sign when they showed up on time. They went right to work. Removed the old tile,mud, and grout. Not an easy job at all, and did it without breaking any other tile as we were limited with the number of spare tile. They then took the time to epoxy the crack in the foundation floor, and replaced the tile and re grouted. When the were done, which was after normal work hours. The area was cleaned up and the floor looks great. I will call these guys again if I am in need of in the future.
Russell K.
Kelly showed up on time and completed the job we needed done in a very efficient manner ans well done. He was knowledgeable and exceeded our expectations. Thank you for your time and service.
Mike Smith
I needed a small portion of drywall repaired and for my dryer vent to be reattached to the roof. Gregg did a fantastic job with both of the projects. He was on time, respectful, and went beyond what I expected. I look forward to using them again.
We used Response Crew for two projects so far, and we plan on using them again in the very near future for more projects. Joe who was assigned to our projects is a very diligent and hard working individual. Joe first removed a condensation line that we had running from our attic down along our exterior wall, and this was a very difficult project that he handled. Joe was then assigned to our latest project, to remove old glued down carpet from our backyard patio, and this was a very difficult project that he handled as well. We will be calling Response Crew again, and would highly recommend them.
Had an old wooden fence in my front yard that was falling apart, and had a terrible time trying to find someone to replace it (apparently every single "fence company" in Arizona only deals with high-end walls and fences and won't stoop to the level of a peasant wooden two-rail fence). Anyway. Got in touch with Response Crew after reading the reviews, and was very impressed with how prompt they were in responses, and flexibility with scheduling.
The job took two different trips due to needing more materials than expected, but both times they arrive promptly on time (down to exactly the minute) and started work immediately. They were friendly and explained everything they would do before doing it.
Very happy with the final result, and especially with the whole process. It can be harrowing using a new company for work on your home, but they made the whole process a breeze. Definitely will use again.
Was very prompt in answering all my questions. The technician new exactly what to do and was both professional and courteous. Cleaned up the work site . The cost was very reasonable
We recently bought a remodeled house. We bought a washer and dryer. Yahoo!!! No dryer vent. Boo!! I checked on Yelp and Response Crew is perfectly named. They responded the same day and problem solved!
The handyman Adam sent was really personable and got the job done. Now I can do some laundry. Would certainly call on them again!
They had to come back twice to fix a problem the plumber created.
Each time I called the owner he acted like it was my fault. Nice customer service!!!
What a waste of my time and money.
They charge by the hour. The owner said 3-4hours and the actual work was 7-8 hours. Charged for 7.5 hours.
Do not hire a plumber by the hour. Hire by the job! This firm only charges by the hour. How convenient.
I would never hire this company ever again and you shouldn't either.
We use them for sub contract work... Jennifer was the best. She assisted me through the entire process... She was super kind and took so much time to make sure we were able to take care of the customer... Should you ever need any work done... Ask for Jennifer... She'll have you taken care of!
As a new homeowner, I've recently used Response Crew for a number of tasks, from fixing doors and cabinets, to installing appliances, to mounting TVs and artwork on the wall. I have been so impressed with the quality, speed, and professionalism of the Response Crew team. Jennifer has done a fantastic job coordinating the work to be done. Kelly and Ryan have consistently arrived on time and prepared with the right equipment and materials. They have completed all requested work with expert precision, superior problem-solving skills, and a positive attitude. When challenges arose (i.e., getting my new washer and dryer up the narrow curved staircase), they were quick and willing to identify a solution (they removed the staircase railing for more room, and then re-installed it after moving the units upstairs). They've also been kind enough to offer me tips and advice on things I might be able to do myself. Having the Response Crew on my side during this challenging time of new homeownership has been invaluable and it relieved so much anxiety to know that they had my back for both planned and unplanned work. Highly recommend this team, especially Jennifer, Kelly, and Ryan!
We hired Response Crew to repair holes in drywall and repaint and replace electrical outlets. The work was expertly done by a highly professional and really nice handyman named Kelly. We are so happy with the work that we are hiring the company for several more projects. Jennifer in the office was extremely responsive and was able to schedule the work to be completely quickly. I am very picky and Response Crew exceeded our expectations. You will not be disappointed with them.
Good job. A little snafu in the beginning, and I called Jennifer. She listened to my concern and made good on the issue. I'm pleased with the work and will consider other services.
Called them Wednesday for sone front door work on Monday, 5 days out. They had to coordinate with a tenant, which they assured me they would do.
Friday afternoon arrives and the tenant has heard nothing. I contact "Response" Crew at 4:30 and nobody was there to answer the phone. I guess they knock off early on Friday's during the busiest time of the year?
So they never followed up and knock off early. Maybe change your name to Happy Hour Crue? Motley is taken.
At least they got my credit card info and gate code. That's reassuring. What a joke. Do yourself a favor and check Nextdoor for a handyman reference.
From the beginning Jennifer was very helpful. she asked to email her some pictures of our ceiling to try to see what our project was about it. They came to our house to give us a free estimate. I will definitely recommend them Got your next project.
I'd be very careful using Response Crew. While Jennifer is extremely helpful and the booking process is easy and the people who I've come in contact with are very nice, they are handymen, not professionals at what they do. I had 2 eh jobs of fixing drywall, and when I spoke with the owner he said the handyman blamed me for his barely passable job at fixing some drywall problems at my place. I hired them to paint one wall and it was horrible. Slopped on the ceiling in multiple places, used an edger instead of taping around the ceiling and doors so obvious matching problems when he did use the roller on the main area of the wall. Missed significant areas on the wall. He tried to cover the ceiling slop, and in his defense I had gotten the wrong paint finish and he said it may not work, it didn't. I sent pictures and called them on this, they wanted to send the same painter to "fix" the problems. Not a chance. When I had a professional painter give me an estimate, he could't believe someone would actually take money for the job he did. The professional was able to immediately see the issues. He also stated anyone with any experience painting would have known not to try and cover the slop on the ceiling with the wrong finish. Response Crew sent another employee out to my place to check the issues as pictures don't really do it justice, he needed me to point out the areas that were bad. Not sure how he couldn't see what the problem was. I will give Jennifer, their dispatcher, credit. She worked really hard to try and fix the issue, but sending another amateur painter out wasn't going to cut it. The owner finally called me after numerous emails and chats with Jennifer and seemed more interested in telling me that I was at fault for not being explicit that I wanted a good job done on my drywall prior to the painting. Imagine, a handyman coming out to fix drywall and being ok with leaving a shoddy job. In the meantime I've hired a professional drywall repair, looks BRAND NEW, and a professional painter. He had to paint my wall AND the entire ceiling, all at my expense, but its worth it. I've not been offered any compensation or refund from Response Crew. I'd steer well clear of using them for all but the very basic jobs. They even admit they utilize handymen, not professionals. Remember the saying, Jack of all trades, master of none?? Perfectly describes Response Crew.
After contacts several contractors to see if they can help me we found these guys and they were amazing totally helped me install my garage racks. Extremely professional clean and on time. Highly recommend them. We have a few other projects that we will use them in the future.
Joe Swoboda and Alan are amazing. I had 3 doors that not shut, they came in, explained the reasons and fixed my doors. I had to live with these doors not being able to shut before they came out. They came on time, and fixed these doors under an hour, loved the customer service! I will be using them again!
This company is absolutely amazing. Called at 915 am, they were done and gone with no problem. They showed up thinking it was just a hose bib, I needed a little more work done. They never complained, went to the supply house gotvthe parts and were still done within 2 hours. Ty very much you guys from the receptionist to the men in the field.
Once again the Response Crew came to our rescue. We had three medium size projects: a new door / frame (that came primed) which needed a finishing coat of paint, mirror 5 x 6 which needed to be framed / painted, along with some old utility boxes / tv dish that needed to be removed from our back patio area. The Response Crew answer our call for assistance and sent one of their best techs - Dennis. Dennis a perfectionist; he completed every possible detail required to make sure the above projects were done right. This is the second time we have called upon the Response Crew for service and it will not be the last. The Response Crew team and their Administrator Jennifer deserve ten stars; not just five.
I met a Technician coming out of Home Depot as he was loading up his truck. I called them up to install our doggie door in the wall of our new home. Greg the technician came out and did a great job. My Wife is happy, my Dogs are happy. Me not so happy. The programming for the remote access to the door is puzzling. My own doing. We will be giving Response Crew a call for some other handyman projects that we have coming up. Thank you
Craig & Kathy
Joe came from Response Crew this morning and got right to work.
He was able to do the repairs on my paver sidewalk quickly and professionally. No pavers were broken and are was leveled with sand and swept clean.
I couldn't be happier. Also had a 25 dollar coupon so work was reasonably priced too.
Ginny Quinn
prompt, dependable, knowledgeable, efficient, & reasonably priced. highly recommended.
Finally found a handyman company I can trust and that shows up on time. No job too small. Jeremy was excellent ! Very thorough and efficient in fixing our light fixtures that were falling out of the ceiling. Cleaned up after himself and was very informative of what he was doing. Would definitely use him again. ! 10/10 stars
Will from Response Crew was on time and very pleasant. Diagnosed my front door that sticks and fixed it quickly. Then moved on to replace my microwave and first said he would try to repair it before replacing it. While that didn't pan out (he said it works 8/10 times and I was one of the 2) I still appreciated that he tried to save me the cost of a new microwave. Installation went off without a hitch and he tackled one more small job since it was all within the 2-hour minimum. I always feel my money is well spent with Response Crew. Save up your small jobs to fill 2 hours and you will be so pleased when someone like Will comes to fix your problems. Thanks to Will and Response Crew!
Alan got here the next day, first thing in the morning. He did a fantastic job cleaning out a vertical dryer vent in our laundry room and repairing a poorly done self-installation of my bathroom sinks. He worked quickly, but he also took the time to share a lot of good advice that will help me avoid making a few mistakes in the future. And, since I wanted to take the time to run the water under the sinks and make sure there were no slow leaks, he offered to come back by the same day and make any repairs if it turned out there were leaks (which there weren't).
It seems like Alan could have done just about anything I asked him, and I'll definitely be asking for him again the next time I need something from Response Crew.
Response crew came out to our Scottsdale home to do some miscellaneous things, they were very professional, on time, honest and competitive price for their services.
We would definitely use them again and recommend them to family and friends.
Again I like to thank everyone at Response Crew for being a professional and Honest Company.
Sincerely,
Christopher Barboza
My regular handyman wasn't available, so I reached out via Yelp to a few companies. Response Crew was quick to respond and had fair pricing. Bobby arrived within an hour and for right to work. He was polite, professional, and knowledgeable. He got the job done quickly and at the price quoted.
Since my first experience, I've now used Response Crew two more time and have been very pleased with the results. Highly recommend.
They were very quick to respond and replaced my garbage disposal in no time at all! I will be contacting them for some more issues i need fixed! Thanks Response Crew!
I recently had a new AC installed and the company left me with a giant whole in the wall. It was a nightmare trying to find a door company to come out to install one utility door (half size door). After reaching out to Response Crew they assured me that my project was not going to be a problem for them. Angel came out and was finished in just a couple hours and it looks better than I even pictured. Thanks! I'll be reaching out again for any other projects I have.
I used Response Crew to replace my kitchen faucet. The builders installed our faucet in such a way that we needed special tools to access it. We also found out they stripped the screws, so I was very glad we called Response Crew. Kelly showed up early and called beforehand to make sure the new time worked for us. He was super helpful and honest about everything he did. I appreciated him explaining what happened so I learned for the future and was comfortable with his service. Thanks, Kelly!
Easy to schedule! Appreciated getting the automatic text message updates, etc. Mike showed up on time and wearing a mask. Professional, experienced and listened to my input on job that needed to be done. He gave great suggestions and was flexible in accomplishing the task. He efficiently performed the work to specifications and communicated well. I could not be happier with the results. Will use anytime we need work.
Needed help quickly for attic vent turbine that was not working and making major noise. They were here the next day, early, and replaced the broken one while also replacing another that would have fallen apart soon.
I would highly recommend. Very professional, explained the issue, and resolved it quickly. Great job & will call again...
If you are looking for someone to do some honeydo list items, look no futher. We've had them out to our house for a few projects and each time we are impressed with the professionalism and the quality of the work each of the guys has done. We've had them replace faucets, install a bathroom sink, install new celiing lights and paint. We have more to do and will be calling them again when we are ready to get started on those little projects as well.
Response Crew was very helpful and efficient. Definitely will be using them again and again. Jennifer scheduled and arranged the work and the personnel. I met with Kelly for a brief summary of what was expected in the way of results and Kelly took care of it. Great job.
I would recommend these folks to family and friends, and I have. They are efficient, on time, and do a great job. When my husband and i need a job done around our home, we shall always start with them
The job was unfinished. I had to finish carving up the hole so my deadbolt would engage the guy left saying he'd be back the next day and we've never seen him again since and it's been 4 months overall a really crappy job wish I could post pictures
I had a few people come out to my house to repair a misaligned door but they were unable to do the job correctly but when your guy came over he had no problem with the door. Just call these people first and stop waisting your time with the others. the price was good too. Thanks.
Highly recommend. Will was my rep and he is the man - he was extremely helpful, kind and polite. Excellent work!
We had Allen and Greg complete multiple projects for us, they were both friendly, professional, efficient and thorough. They installed drapery hardware, painted a barn door, hung art, installed mirrors, a sign and installed hanging patio chairs. I can't wait to use them on our next project!
I utilized the services of this company a couple of months ago based on the 5 star reviews on this site and was hoping I will be one of their happy and satisfied customers. I would have given this review 3 stars at best, but the final response of the owner in our correspondence was not what I was expecting.
I'm breaking down this review in a few categories:
Punctuality - 3 stars
My online inquiry was promptly returned by the owner Adam and work was scheduled right away.
On the first day, the contractor (Scott) was supposed to arrive at 9 am and didn't arrive until 20 minutes after. A phone call or text would've been nice, and helpful since apparently he was having a hard time finding my condo. The next couple of visits, the time of his arrival keeps getting pushed to 10, then 10:30 am. With that said, he did stay a couple of hours longer to complete his work which meant I had to ditch my own plans in the evening on those day so that I can be around when he's doing the work since he constantly asks for feedback.
Professionalism - 4 stars
Scott was courteous and engaging. He included me in any decision-making process during the project. When I asked him to do certain tasks like crown molding and custom cabinets, he declined to do them stating that it's not his skill set but provided me with information to ensure that a more qualified person perform the job.
This was a bit confusing for me because......
Workmanship - 2 stars
While he did include me in every decision-making in every step, there were many that were made because he didn't do things right the first time like hanging a mirror that's not level (he worked on it for a while and he got frustrated with it and said "Please let that be okay."), applying silicone caulking on areas that need to be painted (I had to remove it later, paint and re-caulk it), applying mosaic tile which weren't straight (he eventually fixed it). Of course those took time to get done. I was willing to overlook many other details. The biggest blunder (and one that had me in a bit of a tizzy) was laying the floor tile which had varying widths in the grout lines and being uneven in many areas which is not evident at first until your feet catch on the edges. I relayed this concern to Adam. Scott offered to come back at a later date on his own time to fix it. He said "Just need to pop up these two tiles and it should be good." That is not the case though, the whole floor needs to be redone to correct those issues. I had reservations having him redo the work since I was expecting him to do it right the first time. After all, he declined to do a couple of things for me he thought he was unqualified to do and bungled a job he's supposed to know how to do. On a positive note, he did an excellent job with the dry wall.
When I followed up with Adam with regards to the work done, I didn't expect him to kinda just brush it off and invoke that they're just a handyman company (not a high end renovation company) and you get what you pay for. I thought it was reasonable to expect that the contractor would be at least average at best and that laying tile is not considered "high end". It is for this reason I had to dock another from this review. Heck, an apology would've sufficed but no, it's buyer beware.
I would not recommend this company to my family or friends.
Alan arrived on time and was very professional, he installed a new door handle and security panal and left me all the instructions and important papers I needed in a nice pile. When asked to take his shoes off he gladly did and was very nice. Would recommend anyone to use him.
They wete above and beyond. Worked into the night to replace a door. Did everything from shopping for it and installing. Joe was great!
We had Ivan and Francisco come out to our new home to do a plethora of projects for us. They installed 47 new cabinet pulls, 3 fans, and 2 curtain rods, and also mounted our 75 inch tv, and all of it was done perfectly and efficiently. We will be hiring them again to install our pendant lights and chandeliers once we get them, but I couldn't recommend response crew enough! They were right on time, courteous, cleaned up as they went, and they were very thoughtful of working around our 1 year old daughter's nap schedule
Response Crew provides great work. They are professional, dependable, and my family and I have used them multiple times and will continue to do so. 5 stars!
We recently moved from CA to AZ and, as expected, there were a variety of tasks/small projects we needed done in our new home. Based on prior Yelp reviews, I contacted Response Crew. Jennifer was immediately responsive, we quickly had our estimate and we were able to schedule a full day's worth of work within two day. Kelly contacted me about 40 minutes prior to his scheduled arrival to advise he'd be on time and he was. Kelly was nothing short of amazing; he was professional, polite, accommodating, and patient. The quality of his work was outstanding. We knew we'd have a "second phase" to our move-in work and without hesitation we will book with Response Crew and definitely request Kelly. Our experience was perfect.
Excellent service - quick response. Repairman, Greg P was on time and extremely courteous- couldn't ask for a better team to work with!
Very refreshing to see a company from the start to end be so professional, prompt, and exceed expectations. From setting up the appointment to the quality of the work Tom provided as well as the follow up after the appointment from Jennifer hands down best experience if you need a handyman. I will refer people to their service and will absolutely use again when needed. (Also, was very upfront about pricing minimums and clear with communication) Best handyman service in Scottsdale
I highly recommend Response Crew. They are very professional from start to finish. Easy to schedule and the repairs they did on the drywall and stucco look like it's brand new. Greg was also awesome at fixing the stucco and drywall. Again, highly recommend this company for fixing those jobs around the house that need to get done quick and efficiently. Thank you again.
Dennis was great! I showed him the cabinet and closet doors that needed to be repaired and installed. He was professional and explained the issues with some of the repairs and took care of them with ease. I appreciate Response Crew contacting and completing this project in a very timely manner. I will highly recommend Response Crew to family and friends.
Contacted Response Crew about installing a new ceiling fan, exterior porch/patio lights, and to trim back some roof decking that was against the flue pipe in the attic (fire hazard). Jennifer was responsive and scheduling the service was a smooth process. Gary come out and did a great job installing the fixtures and worked through an odd wiring set up left by the original fan to make sure everything was working properly. Highly recommend this company for professional handyman services.
An absolutely amazing crew from start to finish - Jennifer was amazing to work with getting prepared for them to stop by, and the handyman (I didn't catch his name) was excellent. They were quick, affordable, and I am impressed. Thanks guys!
Alan was excellent and here longer than planned to ensure all work came out with a professional finish.
From start to finish this was a thorough and quality experience! I shopped around for a handyman before choosing this company to get some things done at our new house. Getting a quote via email was super easy, as was scheduling. Nick was our tech and he did a amazing job! He called before his prompt arrival. He was extremely polite, very helpful and went above and beyond to ensure that the job was done right and to my liking. I will definitely be using Response Crew in the future and requesting Nick. Thank you!
Hugo showed up wearing a mask and ready to tackle my three repair projects: outside hose fixture, ceiling drywall and a leaky toilet. He was very knowledgeable and thorough and took his time to do a good job. Overall, I was very impressed with the professionalism of Hugo and Response Crew. They were quick to respond and Adam, the owner, followed up on a number of occasions to make sure everything was going okay. All in all, very pleased with our first experience with Response Crew. We will use them again in the future.
It was our 5th time using Greg. He is pleasant, efficient, and super talented! Couldn't be happier with Response Crew and Greg.
Response Crew was outstanding in their service, workmanship, attitude and professionalism. We received exceptional service from the office staff, the owner and technicians. The job was more extensive than most, and the technicians went over and beyond with their expertise, efficiency and patience. From the initial request to the end result, the service was prompt, kind, and expedient. This was our first experience with the company, and it will definitely not be our last. The owner provided the best customer service and was willing to take on a challenging job, the office staff is helpful and organized and the technicians are skilled and proficient. I cannot imagine a more positive experience, and we are very appreciative of their service!
This is the second time I've used Response Crew. They are great at everything! The best part about them is their Customer Care. These guys actually get the job done the first time around. I highly recommend them. Ivan came out and did a great job.
They are on time and get paid by the hours and you also pay for whatever materials your job requires. I had a good experience with them, will use and recommend their services.
I had called Response Crew on a Friday and was quickly able to set an appointment for for the following Monday. Gregg with the Response Crew had come to change out a couple of leaking hose bibs attached to the house. I was called prior to appointment time by Gregg to let me know he was running late. Gregg was able to look at the two hose bibs. He was able to tighten one of the hose bibs and let me know it did not need any further repair. The other hose bib was leaking and he was able to quickly change it out with a new one. Gregg was very professional and worked quickly to get the job done!! I was told up front what the cost for repairs would be and even got a discount!!. Thanks Response Crew!!
The Response Crew rocks!!! I spoke with Jenifer initially who was super friendly and professional. She set me up immediately with a handyman who was to arrive the next day around noon. I got a call from Greg the next day who said he would be arriving early if that was ok which was totally professional and cool. Greg was very friendly and said he could handle the repair of my gate no problem. He did a rockstar job and my gate works better than ever. He offered to fix anything else that I needed since he finished early. What a cool dude. I would 100% recommend these awesome people to anyone who needs home repair. Made my day, thanks!!!!
The ceiling fan was replaced, the toilet got fixed, the back door is fixed solid, that irritating bathroom cabinet door got straightened. That too high for me light bulb was replace. Pictures were taken for an estimate on some dry wall work. No mess. Friendly, efficient service. Who ya' gonna call. DB. :)
Tom did a great job installing a wire screen and fixing the damage under our eaves to prevent birds from nesting. The finished job was nicely done so it doesn't detract from the appearance of the house exterior. We were very pleased with his professionalism and knowledge. Thank You!
Tom was great!
Arrived as scheduled and had a drywall repair done that matches existing finish like new in no time at all. He also took great care in his cleanup. And the final bill even was less than the estimate given! I have already started my list to have them come back for more work to be done.
This is the best handy Crew around great work great customer service and fast and efficient work I will use them again . Thanks Response Crew Greatly appreciate you all ..
Wow! Great customer service! Got an appointment day of when initially I was scheduled for the following week. My service technician, GREGG, was extremely knowledgeable. In 1 hour he fixed my problem kitchen faucet and electrical issues in my kitchen. Definitely saving his business card! Will now be my go-to for any further household issues. Thanks Response Crew! Thanks Gregg!!
Their response time and communication was excellent. We did not use them because their minimum charge of $90 was just too high for the small job (adjusting a sticking door) we needed done. We used another Yelp provider who only charged us $40. We can see using them for larger projects in the future.
Great service. Quick response. Fair price. Worked hard and efficiently while in my home. Will be using them again.
Gregg got to my house right on time today and knocked out 5-6 small projects super quickly (even when I added another random thing).
Work was rock solid.
Price was fair, and customer service was great.
Even when response crew had to reschedule they were helpful and professional.
I would absolutely use their services again.
Second time we've used RC. Number of projects recently completed including concrete, wall framing, drywall, tape and texture. All perfection thanks to Scotty and Rondeau. Highly recommend. These guys are also great about stating up front what they can and cannot do. I'd much rather have that than someone try to over-extend and end up with poor work. Exceptional service and workmanship all around. My dad also used them to install toilet he purchased. Also a clean job, done well.
Alan arrived promptly today and worked through a list of repairs we needed as part of the sale of our home. The work was excellent. We recommend the Response Crew and will use them again if the need arises.
ver a couple of weeks, I had Response crew complete two dry wall related jobs for our home, Two things became apparent: 1. Being slow seems to be part of the ethos of the company. The first job on our home was to fix drywall on the patio ceiling. It involved multiple trips to Home Depot, all of which took much longer than someone who is interested in being mindful of being on the clock. The work was so slow I told him to skip painting and did it myself. 2. A clean job site; not a priority. Extra sweeping was required on for the first job on our porch. The garage dry wall job was another level in mess. We are in the process of moving, thus the drywall fixes. Much of our belongings are in the garage. I offered the "handyman" use of my additional tarps, which was declined. We're now finding paint splats on boxes, stored wall hangings, tools boxes (how did you get paint drops to fly that far across our two car garage?). The garage trip took two trips to home depot, how is that possible? Response crew asked for, and I provided, pictures of the job to be done. To show up without materials to re-texture doesn't make sense, unless one wants to charge for an extra trip to home depot. As an added insult to injury; I found the paint can in the rocks on the side of our garage, Trash barrel was all of 15 feet away.
Like many moves into a new home there are some small projects to complete. One thing of I'm sure of, based on my experiences with Response crew, we'll defiantly use someone else on our new place.
Had many tasks to be completed due to a stalled remodel project. I called Response Crew and Kyle and Rueben came out and got it all done quickly and efficiently.
I had them install a chandelier, installed 2 backlit mirrors, hang a door, hang blinds, and other small jobs.
Great service, I recommend them! I will use them again!
Came out on short notice to repair a door frame and several holes in the wall. Overall very efficient and cost effective. Would've been 5 stars but there were some areas where the door frame doesn't quite line up and there was a bit of spackle left on the wall. Great texturing job though!!!
I waited nearly 2 weeks for Response Crew to come to my home to hang a large mirror. They arrived and one member talked the other two individuals out of hanging my art mirror. It was obvious they were over their heads in terms of experience hanging my art mirror. This would be understandable, however, whoever received my initial call to their company assured me that my large mirror would not pose a problem to hang. So, two weeks wasted by incompetence.
Based on this experience, I would never refer them to anyone plus I discovered an expert art hanging company that charged less, was far more skilled, and fast.
This visit Joe & Shawn laid a new flagstone patio for me. 32 pieces of flagstone and 2 tons of sand later, it's absolutely beautiful. I am so pleased! This extended my usable entertaining space another 300 sq ft. They did a great job!!!
Wow! Showed up on time, incredibly professional and adaptable (I have two special needs kids) and the work was top notch. I had a ton of small but challenging jobs. Angel and his co-worker found a way to get it all done in a short amount of time in an excellent manner. For sure me go-to for all my handyman needs!
These guys were good and very reasonable price. Highly recommend them. Very easy to schedule too.
Needed handy help in a pinch, and they were able to schedule an appointment the next day. I initially needed help installing a microwave above my range, and Dan was fantastic. He was so good, that we called the office to have him do our security screen door install (which we got lucky that he could do both jobs back-to-back).
I would highly recommend these guys. Professional, and easy to work with.
The pipe below our guest bathroom toilet had to be replaced. The plumbing company was awesome, but only refilled the area with dirt and concrete after the repair. Ivan from Response Crew came out to the house to patch up drywall, tile the bathroom floor and install the toilet. Jeniffer contacted the plumbing company on our behalf when Ivan realized the concrete had been poured too high and we would incur additional costs and time if Response Crew did the repair. Jeniffer got the plumbing company to send someone out the following morning, on Saturday :) she gave me her cell phone number should I have any questions over the weekend or if the plumber didn't show up. Ivan was back on Monday & Tuesday morning. We couldn't be happier or more grateful for his wonderful work :)
We used Response Crew for some drywall repair in a bedroom. Andy did a wonderful job and was very polite, professional and arrived right on time. Booking was also very easy and convenient, and their rates were great as well.
We are very pleased with Response Crew. I called looking for help with repair of a leaking/loose kitchen faucet, hanging a towel bar, and fixing a garage door switch. They were on time, neat and tidy, and did a good job. Our technician, Greg, even took the time to provide an opinion on a couple of other items that I asked him about. We'll definitely use Response Crew again.
Another great job as always! Adam and the ResponseCrew are outstanding! They do what they say and say what they do! The prices are reasonable! The service and customer satisfaction is of utmost importance always! Highly recommend!
Response Crew came highly recommended by Larson's Air Conditioning. (We had Larson's install a completely new duct system, including all new registers, in our 60-year-old home.) We needed drywall patching and repair, as we abandoned the old registers in favor of properly-placed new registers.
Diana and Adam at Response Crew were able to give me an accurate estimate, and have an experienced drywall guy out to do the repairs within one business day.
He called before he arrived, got to our home on time and ready to start the work. He was knowledgeable, experienced, courteous and hard-working. Best of all, he did EXCELLENT work! I am amazed at how those big holes disappeared and it now looks like they were never there.
I would recommend Response Crew for drywall patch and repair to anyone. I received fast service, an accurate estimate and a fair price. The work was done to a level that exceeded my expectations.
Don't hesitate to call them, or send me a message if you would like to discuss my experience with them. I'm happy to do so!
Very thankful to have had Bobby come out to give me some help diagnosing a roofing problem/leak into my home. He has a background in roofing, knew just where to go and what to look for, and even brought me to the trouble spot to not just explain the problem but show me exactly what was happening. Would recommend him in a heartbeat, especially for electrical and roof related calls.
Called to have a few things fixed in our new home. Jennifer was great in getting us scheduled ASAP. We needed our cold water faucet valve replaced that day as it was necessary to get our new appliances delivered. Upon arrival, we walked around and gave the handyman our list, with the washer valve being the top priority. He proceeded to start on a different project first, which is fine. He informed us he wouldn't be able to do three out of six items on our list due to it being a weekend and one because we had ordered the wrong shower part (totally our mistake). We had noticed a fan was wobbly, but when he turned it on it worked fine so no work was needed there(this was added to our final receipt as "fixed"). The handyman then proceeded to fix an outside hose faucet that was leaking, needing to make a trip to home depot for a new hose bibb. After doing that he then started on our top priority item. We were informed the valve would have to be cut off and a hole needed to be made in the drywall to do so, but he wouldn't be able to texture and paint the wall after due to time (even though we said this would be our most important item at the beginning). He suggested we replaced both cold and hot water faucets and I agreed as he was already going to be making a hole in the wall. After he left, we realized he only did the cold water faucet. Overall we paid over $300 for this service, and while we definitely needed the cold water faucet replaced ASAP and really had no other choice, we probably won't be contacting them again. Maybe it was just this particular handyman as I believe there is a whole network of handymen, but we were left feeling like there was really poor communication and poor time management.
Ruben was on time and very friendly! He put together some items for me in no time and also hung a couple pictures as well. He was efficient and very polite. I would highly recommend him.
Alan H. Is amazing. Does a terrific job, thorough , I request him for my repairs
The entire company is top notch !
I wasn't home when the handyman came over today to install our new microwave but my wife was beyond happy at the service. She said the gentlemen reminded her of my dad based on the care he took. Appreciated that he worked hard not to get our stovetop dirty and cleaned everything up before leaving. 5-star service for sure!
Awesome experience. I'm an out of state landlord and needed help fixing a few minor things. Response Crew was very quick to respond to my Yelp message. The gave me a ball park estimate on price, showed up on time, fixed the problem, and were able to collect payment over the phone.
Although not directly related to service, I do appreciate the effort they put into their online presence. Their website and Yelp page make it easy to research and do business with them.
Alan came to the rescue for us today by completing a long list of repairs. He installed several smoke alarms, fixed our toilet, fixed our weatherstripping, fixed a light fixture, and even set up our American flag! Alan didn't dawdle--he worked diligently and efficiently. He was polite, friendly, patient (with my growing list of requests), and--wouldn't ya know, HANDY! I would not hesitate to recommend Alan & Response Crew for anyone needing handyman services.
We had a wobbly ceiling fan and needed three new light fixtures installed throughout the house. Response Crew was quick to respond, quote and schedule our appointment. The techs showed up early for our 7am appointment but waited outside until 7 to come to the door which was nice that early in the morning. They were in and out in less time than expected. The whole process was smooth, efficient and I was more than impressed with the results (they even took the light fixture boxes/trash with them to dispose of after asking if we needed to keep any of it). I was surprised how much they got done so quickly. Will call them again for our next small project or possibly a bigger one!
Scott is AMAZING. He worked for me for a full day and he skillfully and flawlessly moved from electrical to plumbing to demolishing and welding work with the same expertise. He installed screen doors, took down a metal fence, changed out faucets, fixed an electrical fan, replaced a light fixture and put in a new hot water heater. I can't say enough how impressed I was.
LeeWTK
We need help in fixing curtain rods for the windows and searched over the Yelp and found Response Crew. I was scheduled for a immediate appointment and the technician showed up in time. He did a great job in fixing it quickly. I would definitely book them for the next service.
Had an unfortunate incident of cracking one of our floor tiles. Reached out to the response team who responded quickly on yelp regarding cost and time. Scheduling was easy. George was on time (hard to find now a days). He was also so sweet and informative. I learned a ton about my tiles and issue to watch for that our contractor may not have been upfront about. It was nice to have someone that was honest and looking out for your best interest. 1hr later we had a brand tile replaced and grouted. Solid team! Would def use these guys again if the need arises!
We needed a Dog Door installed in the Master Bedroom of our new home, Response Crew's staff from questions to estimate to completion was absolutely wonderful! They did the work quick and very well and did a great clean up job! Along with that a field manager came out to make sure things were going as planned and he fixed an issue I didn't even know we had regarding our front door and the safety of it! I couldn't have asked for a better team and better service! Getting a list of other things we need done and I wont hesitate to call them back soon! Thanks again!!
Adam was very response to our inquiry and answered all question for us prior to service. Setting up the service was easy and great communication. Day of the service tech showed up on time and was awesome! The work done was great and very reasonable compared to other quotes. Thanks response crew !
I had a large roof leak with interior drywall damage.
Response Crew was very professional, timely, and affordable.
I needed a few things done today last minute in a vacation rental. I called to see if there was any way to get someone to my house in the next few hours. Jessica assured me no problem. The crew arrived less than an hour later. The Attention to detail and quality workmanship was great!! I will definitely use response crew in the future.
We had a backdoor that wasn't opening properly, they were out the same day to fix it! Allen was friendly, knowledgeable, quickly figured out the problem and got to work! It was fixed in less then 10 minutes. I will be calling Allen next time I need a handyman!
This was our second time using this company. As always they were on time, courteous and got the job done better than what I expected. I had an Ethernet cable i needed to run from my living room to the office and it required going through the attic. Every step they communicated with me even when we had to change plans. I will definitely be using them again in the future.
These guys are great!! I needed some bulbs changed that were too high for me to get to. They were here within an hour of me calling and were super friendly, clean and fast!! Greg was the one who did my service call and he was a gem. I definitely recommend Response Crew!
I just needed a "safety" bar replaced that a tenant installed poorly. $125 flat charge... good work!
I just thought it was a bit high for a simple job...
Response Crew repaired an area in the hallway last month and did a fantastic job! So much so, we had them back to fix two more spots in the kitchen. Our service man was named Will who was super friendly, efficient and completed both jobs fast. Their office admin, Jennifer, called to keep us updated and every time was friendly. I highly recommend this company :)
Great job with dry walling an area in my media cabinet where the security wires come in. Pretty much sealed up the hole and all around the wires better than I expected. Also fixed our garbage disposal. Price was reasonable and they completed the job quickly. Would definitely use again.
Talked to Adam on the phone and he explained the process of how he does business over the phone. He had me call the office and set up an appointment. Their prices were clearly presented to me, and appointment time was a breeze to set up. John showed up to do my maintenance and he was right on time and did a great job. He didn't waste any time and I was very happy with their service. Thanks guys! Highly recommend!
I had my microwave installed by Angel and he was done in approx 40 minutes! He was very courteous and called to see if he could arrive earlier than what was scheduled. Very much enjoyed Response Crew's great service! I will use them again!
Our existing downdraft vent in the kitchen failed. I purchased a new one from Lowes and had Response Crew install it. Angel showed up on time and I assisted him in the installation of the new unit. It required a bit of ingenuity to put in the new unit given the poor original installation of the old one. Angel did a great job figuring out a work around that lead to a better installation than the original. Since I worked with him during the installation I got a good look at his expertise - top notch! I would highly recommend RC!.
Called Response Crew to caulk shower.Ruben came out with a smile is courteous and friendly.I had him use clear caulking realized after he finished you could see gaps.Called the next morning at 8am and Ruben returned at 9am took out the caulking and recaulked with white silicone.Looks amazing.I will use Response Crew again thanks again to Ruben.
Joann D
I was very pleased with the service I received from Response Crew (RC). I have an Airbnb in Chandler AZ and submitted a request for quote for some fairly simple work (a kitchen faucet, 3 bathroom faucets and a shower curtain rod). I was very detailed in my description of the work needed, so that I could get a ball park estimate online. I sent the request to 5 different handy man services, and response crew was the only one that responded with an estimate. All other handy man services wanted to come to the house (I live in Chicago, so I couldn't meet them and I didn't want to waste time). Again, I wasn't looking for an exact quote, just a ball park. After giving me the estimate and talking to the customer service team, I decided to give them a go.
Ruben from Response Crew came to my house, on time (8am as promised) and completed the job very well. I had all products there waiting for them and RC installed everything. Further, I purchased a wrong size faucet and RC drove to Home Depot, picked up a new one for me (sent me a pic for my approval) and returned to my home to install it. I returned the other one I purchased, that didn't fit, for a full refund.
Was my first time using RC and first impression was excellent service and a good group of people. I will use them again and hope to get the same service. Thanks!
Great service and very quick. Everyone I dealt with was very polite and helpful.
I will definitely use them again when I need help around the house.
I didn't have the best experience. I needed a $300 desk built and two large metal filing cabinets mounted to the wall in my office building.
I was rescheduled to the next day which was fine because I'm flexible.
The first guy who came out talked a lot, kept mentioning that the instructions for my desk were like "IKEA" instructions. Both of my superiors walked in to check things out and he mentioned it to them too which I found unprofessional. I could have put the desk together myself, but had to much work to do so I hired them. If I wanted to hear complaining, I would have had my husband install it.
The filing cabinets which were $600 were not level. I had only put a few bank deposit slips in there and it already started coming off the wall. I needed it to withstand weight and had went over this before the service was provided. I gave them dimensions, material type and let them know that it needed to be mounted to withstand weight. The first guy couldn't find the studs, he didn't mount them in the studs either even after he found them. He also left a hole on the wall from the original drill hole and didn't patch it. He was a nice guy and I hate complaining when it comes to someone's profession and income, but I had to get it fixed.
I called the owner who was very quick to call me back and was extremely professional and nice. I went over with the owner that we needed at least 2-4 more holes and hardware to hold the weight and also they needed to be put in a stud. He ended up sending out a different person who was very nice and more professional.
The second guy who came out finished the job, but did not vacuum the floor or the inside of the shelves. He did sparkle the hole. The shelves are still holding up, but they aren't level and it's obvious when you look at them. I've had clients make comments. The desk looks great.
Because the project took longer than they anticipated, it took over a week to complete because of their busy schedule. I do feel like I should have been prioritized more after the first reschedule and the issues that arose.
The service cost me half of what I spent on the actual products and for that price I expected more. The owner was great, but the service wasn't up to par.
These guys are fantastic! We wanted to do some updates to the bathrooms, installing new doors, adding a pantry with counter top and a few more minor things - we decided to add some of these items after the job has started without any issues. I sent Adam a quote request on yelp and he was quick to schedule an on site estimate. Then Darren showed up he was very knowledgeable and honest with what he could or couldn't do (I.e. We have a fan that's hot wired) he said we need a certified electrician to take care of that. I ended up gathering 3 quotes and response crew rates were the most reasons. Darren did an amazing job with everything especially installing our French doors his work is very detailed and he takes his time to make sure his finished work is perfect. I would hire Darren again in the future.
I had an emergency drywall repair that was approximately 5'x 8' and Response Crew had a guy at my house within a day and was able to replace the drywall, cut the drywall so it would fit with the pipes from the wall, taped and textured the job. Once it was complete, you couldn't even tell that there was a gaping hole there only a couple hours earlier. I also will be coming back to them for other services.
I had a busted water heater, contacted Response crew and got a good quote, they came the next day at 7 AM and did the install. Had issues right after install where the filter on shower head was blocked, seems to be the regular on new installs, angel the installer who was very courteous figured it out, cleaned it and it was perfect. Also while he was there I had him do the RO(reverse osmosis) filters. Good service. Quality work, happy customer.
I thought it important to write a new review. Once Adam and I straightened out our miscommunication I have continued to use Responsive. In fact I'm using them next week again. They really are great. Quick response. Great work. Great cleanup! If I could give them 10 stars I would.
This team knows how to make everything right, for their customers. I had under-mount kitchen sink replaced & that was done fast. The team was to be here on Friday the 21st but due to another job they weren't able to make it. They rescheduled for Dec 24th 8 a.m. and they were here 10 mins early!!! Now, that's what I call great customer service!
Angel & James did a fantastic job along with doing a better install then the granite contractor. These two gentlemen are so professional & so polite it was as if my own sons where here doing the work.
Jennifer, scheduler, very nice & quick responses & updates during the whole process. Thank you!
Adam, owner, he called a few hours after the install to make sure everything was working correctly & if there was any issues that needed to be addressed. Of course not one problem.
I'm happy to say my Christmas Eve family gathering was fantastic & no leaking sink to make a mess.
Thank you everyone for going that extra mile!!!
Recently used Response crew to patch a hole in a wall due to some plumbing work I recently had completed. The entire experience was great. The pricing was competitive and the quality of the the work completed was great. I would use Reponse Crew again for any similar jobs.
I am so impressed with this company. I needed two doorknobs changed out within a day and they came to my rescue. Angel showed up on time and with a smile on his face. He was so nice and he worked so quickly, the jobs was done in a jiffy. He was polite and really represented the company well. If I ever need anymore jobs done around the house, I will definitely call Response Crew and ask for Angel. Thanks again for the outstanding job. I really appreciated it. Karen B.
great business. Angel came out to handle 5 plumbing issues, all were completed in a timely manner with a perfect end result. They are on my phone's contact list for future reference. Thanks
Exceeded my expectations! Top notch class for sure. Closed garage door on the hood of the car Sunday morning. Broke the bracket on the door, bent top frame. Searched online for garage door repair company, handyman. Read some reviews and made a few calls. Figured we would wait till Monday until.... Response crew answered! Not only did they have good reviews, they had someone out to fix in an hour! On a Sunday! Reasonable price!
We will definitely use the response crew for our next handyman job!
Thank you.
Great work. Good price. Easy scheduling. Good communication. Showed up on time. Got done quick and clean. Will be calling again.
Horrible customer service. I needed a door jamb replaced texted pictures. May 13th spoke with Jennifer her only concern was obtaining credit card information.It was only going to cost just under $300.00. She insisted credit information would secure the appointment.May 18th Gregg showed up on the phone with another customer.Stated he wasnt capable or comfortable with the job.He said Jennifer would contact me on Monday to reschedule. She did not call I had to contact her.I asked if there was an issue with making the repair. She assured me everything was fine someone would be out on the 23rd.23rd rolled around Jennifer called my daughter stating they would have to reschedule yet again.Unbelievable totally unreliable and now they have my credit card information on file for work they couldnt do. Used home advisor company came out in 40 minutes.
This was one of the best experiences I've had! I needed my dishwasher uninstalled and removed. The technician was here within an hour and was very personable, professional and proficient. He went over and beyond to satisfy our needs. Definitely highly recommend!!
First, show up for the appt late.
Second, spend long time to get information knowing they have never done the work I requested. So should not waste customer time to go through all required work.
Third, called back said it's too much work. Guess what I am not surprised..
Angel arrived early and completed the job quickly. He seemed like he knew exactly what he was doing, which gave me great confidence that the job would be done right, and it absolutely was. I have no complaints. Excellent work!
We had Response Crew out to repair some drywall. Gregg did a fantastic job. He was professional, respectful and very meticulous in his work. Jennifer at the office was helpful as well. We will not hesitate to call Response Crew for our handyman needs again in the future. Thank you for your great work Gregg!
Alan and Shawn did a great job for us. We had a leak that damaged the dry wall. They arrived on time, were friendly, clear in their explanations, efficient and thorough. The wall looked great when they finished. They matched the paint and cleaned everything up. We also asked them to do a couple small jobs in addition - paint some trim and fix another patch on our dry wall where we installed a Nest thermostat. These jobs were done with excellence. Thank you to both of you.
Extremely poor communication between main office and job technician led to a terrible experience with this company. I gave specific instructions when I called to schedule my appointment and the instructions were not followed. The time quoted for the job was exceeded with no communication or reason provided to me. They ended up refunding the charge for the extra time on the job, which is the only somewhat redeeming factor in my experience with them. Proceed with caution if you're considering this company for any type of service.
On time, knowledgeable, & communication-- amazing! It's nice to deal with a handyman company (or any vendor for that matter) that does all the work for you. No need to constantly follow-up or question their ability. Definitely recommend!
I've used this company several times. They make it quick and easy to schedule with them. Each worker has been professional and fixes the problem! They've been reliable and I highly recommend them. We've used them for everything...hanging ceiling fans, Plumbing issues, Electrical, wire shortages, breaker problems, exhaust fan wire shortage, stove, etc. They can fix it all. I use them on occasion over my home warranty! They are fast and reliable. I called today and got two electricians out in the same day! Francisco and Ivan were great! Call response crew, they'll fix it! Very happy with their service and will continue to use them.
I used them again to do work on one of my other properties and I am very satisfied. Adam not only did a great job with the work, he sent me a before and after pictures (I didn't ask for pictures). It is always hard to find a reputable company and I am so glad to find Response Crew; especially when I live 750 miles away.
Great communication from beginning to end. Quality work, cleaned up everything and price was upfront and fair.
Not a responsive response crew when the person who answers the phone is unhelpful. She quoted me three hours to paint the outside of a two car garage door and would not let me speak to a service person or schedule an estimate. I'll keep looking.
I would highly recommend this company. They did some repairs on my home that I needed in order to sell my home. They were reliable, responsive, and they sent out an experienced carpenter. Office staff was also very helpful. I would use them again without hesitation.
Contacted response crew to patch some drywall and install a door knob as i have a busy schedule and am unable to do it myself. Drywall took a bit longer than expected but looks great now and the door knob is perfect as well.
I hired Response crew to clean up and repair fascia boards running along the roof line of the house. They also fixed a couple of sections of my pool fence that were badly rusted. Prior to the work Scott came out and did a nice job of surveying the fascia boards, evaluating what the job needed. Additionally he observed the issues with the pool fence and gave me a quote on that too. Their quote was competitive and fair. They did a nice job of cleaning up the fascia boards and fixing the pool fence, and on the same day. I'm definetly going to use these guys again. I should also add they ended up coming in under the quote and of course and adjusted the price accordingly. I'm not sure how many companies would have the integrity to do that.
Greg did an excellent job. He arrived on time, was professional throughout and came up with efficient solutions for all the little jobs that had piled up as we went from one unreliable service to the next. Fixed items on our list and also went out of his way to fix a garage light that multiple previous handyman outfits had given up on.
Larry came to fix two faucets and our rain shower head. He was awesome! He ended up installing two new faucets and replacing our shower head. He was fast, friendly, and ended up doing two trips to the store for us. He didn't leave a mess and he was early. I will definitely give Response Crew another call when we need more repairs done, and I will request Larry. Very impressed! Thank you guys again for great service.
Super responsive which is important when you're in a crisis. They stuck to their quote and didn't try to find additional work that "needed" to be done after they arrived. It pays to do your research and not go with the big name plumbing companies at times. Penguin Air quoted me double what I ended up paying with RC which is unfortunate since I've referred them to neighbors and spent a ton of $$ with them (Penguin Air). You live and you learn and I'm glad I checked yelp and found RC.
Response Crew returned by email via phone call in about 5 minutes. They quickly scheduled a day and time to replace a floodlight on my warehouse building downtown. The phone operator told him the persons name that would be showing up (Scott) and that he would be driving a van marked Response Crew. Scott showed up on time, very respectfully asked me what my problem was. I told him that I wanted to change one of my old floodlights to a LED and had purchased 2 different ones. He wired them both so I could see how much light they had and so I could choose the brightest one. The job was done in under 1 hour. Very efficient, respectful and knowledgeable. I will most certainly use them again.
Porsche Lynn
We had a slight issue during our install but the office and Angel did their best to make the situation right. We're happy with the results and will use the Response Crew again.
Gregg with Response Crew took care of 10 items on my to do list. He was super efficient and smart about the way he tackled the list. He was also very friendly and patiently answered all of my dumb questions. He did a great job and I'm really pleased with how everything turned out. I've already booked Gregg for a future appointment and highly recommend!
There are some businesses that you can call and ask mano-a-mano - how do I fix this stupid easy-but-not part in the garage door. Adam spent 5 minutes on a sunday call and got me in the right direction. 5-stars for honest service. I write this review so I can recall who to call when this thing dies likely again.
Excellent service all around. We had multiple projects around the house that had needed doing for sometime and I finally reached out to Response Crew. They made the process easy and their prices were fair- actually lower than I had been quoted by other similar companies. They also completed the work a little ahead of schedule. I would definitely recommend them and would also use them again in the future.
Fantastic experience. Adam answered my call, had a productive conversation, made an appt for a few days later, the guys arrived on time, and performed high quality work at a reasonable cost. Communication was great, everyone was friendly, and the work they did on our shower was top-notch and quick too! I will definitely be using these guys again for other handy projects around the house. Thank you!
Fast response and efficient work replacing a leaking water heater. John did a great job even though Home Depot sold him a badly dented water heater. He returned it and got a new one and installed within a couple of hours. I'd call them again without hesitation! Thanks John and Adam!
I did talk with the owner who explained the employee in question was on a probationary or trial run. I am sure that is why he was being sent out with other crew. He was let go shortly after my job, prior to my review unbeknownst to me. I think I would consider this company again. I understood the owners perspective trying to grow a business and finding employees who are the right fit. I am revising my initial review to reflect just the workmanship of the one employee Scott. He was very courteous and did a great job.
Just needed minor plumbing repairs for a running toilet and needed new parts placed in my other toilet. Called at 8:30 am, received service by 10:45am and the jobs were done within 45 minutes and that's with the tech needing to go to home depot for parts. Paid $99 for service call and $27 for parts (hr showed me the receipt). Love the promptness, fair pricing and professionalism. Plan on calling and utilizing their services in the future. Thank you !!!
Would definitely recommend Alan. He did a wonderful job. Very pleasant, on time, did the job very well, and cleaned up after the job was completed.
We love using Response Crew for all our handyman work. They are prompt, courteous and professional and are adept at any repairs needed. We have had George and Tom at the two times we've used them and they were both excellent. Jennifer is wonderful on the phone in scheduling and explaining their business. Thank you, we will call again for any other items that might arise.
I looked on Yelp to read reviews on handyman services near me. I had a front door that had to be adjusted due to shifting of our hone. I came upon Response Crew and Angel came out to adjust our front door, then we had him adjust a second door.
Angel was extremely professional and took care of adjusting both doors. I would recommend this business and especially Angel without hesistation. Now I have my go to handyman! Thanks Angel!
Just tried Response Crew for the first time, and they did an absolutely great job. They were able to come early, finish some drywall, gate, and door projects, and left no mess. I will definitely be using them again for future projects.
Gregg was here and did so many different tasks efficiently and quickly. Great experience and I will use him again!!
Great service, very professional team! Thanks to Greg for helping me with the painting and door repairs! Would definitely use their service again.
I've used Response Crew twice now for small to larger projects around the house. They are prompt on arrival time, are professional and friendly and do an excellent job! Also, they make sure they clean up after the job(s) are complete.
The worst " handyman" EVER!!!! Destroyed over $200.00 of my property!!! To say the job was shockingly amateurish would be a astronomically understated. Never hire this Company.
These guys are great. Had a bunch of work done and they really did a great job. Both Allen and Angel were on time and were easy to communicate with.
Outstandingly attentive and receptive custom service! Most definitely will call next time in need of their services! THANK YOU RESPONSE CREW.... We owe you a referral or two! Lol!!! I'd definitely recommend them to ANYONE needing their services!
Just used Response Crew to hang a large tv over our fireplace covered in tile. It was a very tricky project that other companies were hesitant to take on, and Scott R nailed it! It looks fantastic and he went the extra mile to make sure each step was done perfectly. I am thrilled with the outcome and I would not hesitate to use them again in the future.
We have used "handymen" services in our immediate area and they take a long time to do the job(s) plus now they just don't even return calls because they are too busy. We are in the real estate business and need handymen for many clients as well as ourselves. We will recommend Response Crew! They did a thorough, professional, efficient and clean job for us. I was excited to get everything done so quickly and efficiently!
Apparently a lot of other people posting reviews for the Response Crew had dramatically different experiences than we did. Seems odd, to say the least.
Thankfully the red flags were crystal clear when they sent Scott to our home to give us an estimate. The simplest repairs were made complicated and conveniently required other repairs that were not only not necessary, but we did not want them. In addition to trying to complicate and expand simple repairs, he was quite adamant about finding other repairs that, again, were not necessary, and we did not want or ask for them. The experience was like we had invited a pushy salesman into our house. In addition to this, when we mentioned we had a good plumber for our plumbing problems that we were very happy with Scott felt obliged to insult our intelligence, not to mention denigrating our plumber and plumbers in general, by trying to convince us how much better the Response Crew were and seemed to be suggesting plumbers charged too much and were not to be trusted. See the irony here?
I scheduled a job for Friday at 12:30pm. This was a bathroom exhaust fan installation that was expected to take less than an hour. Our assigned contractor called on Friday at 12:30, and said he'd be at least an hour late. This didn't work for our schedule, so he offered to come back on Saturday at 10am. As of about 10:30am on Saturday, the contractor did not show, so we called Response Crew to ask if he was coming. The dispatcher told us that he was expected to be an hour or two late. At this point we cancelled and installed the Takl app. Our experience with Takl was great, so I don't expect to use ResponseCrew again.
I love what Greg at response crew built for me. I wanted a cat enclosure in my backyard. I had an idea of what I wanted and gave Greg the rough dimensions. He went above and beyond. He did research on his own and consulted with me on every detail in real time, since there were no blueprints.
Last month, I decided to proceed with my 3rd car garage remodel. After attempting to get estimates from several contractors I was frustrated because they never returned my call or showed no interest.
That's when I came across Response Crew.
They were on time the day of the estimate and proceeded with the renovation the next week. Both of the workers were professional and explained every step as they proceeded.
The job was completed on time and within budget.
Give this company a try!!!
We needed two doors cut shorter so they would open and close better with our new carpeting. They showed up on time and completed the repair in less than an hour. Great price for the service!
Scott arrived on time and started to work on my "Honey-Do" list immediately. Steady work and quickly moved on to the next item on my list, which include replacing 4our light fixtures, replacing a landscape light timer, patching some drywall and replacing a dryer vent.
All went smoothly and my list was completed it the time I had estimated. No slacking here!
Thanks for the quick response and job well done!
This company is amazing. Are use them when I was selling the house, sent them a copy of the inspection report, they gave me a bid and got everything fixed quickly and efficiently. Too bad I'm moving, because they are a great resource that I would've used previously if I would've known about them.
Being a GC-KB2 myself who travels coast to coast I found myself in a position that I needed someone reliable who could work around my schedule while I was out of town. Response Crew to the rescue! I was in the middle of purchasing a town home and had to have the work completed prior to closing. They were easy to work with, very efficient, the scope of work matched the repairs requested. Would recommend them for any work you need done around the home or office. I'm picky and have high expectations not to mention I am in the trade. Adam's staff and skilled technicians did not disappoint. Thanks RESPONSE CREW...
What a great service. I used response crew for some drywall that got damaged from a roof leak. Adam was understanding and booked the job for the next day. The tech was on time and did a great job. I will definitely use and recommend them.
First time using response crew, and let me say it was a great experience. From the time Adam took my call, to Scott coming out for the repairs, everything was top notch. Extremely nice and professional. Thank you Response Crew for fixing my homes needs. Highly recommended to those reading up on this great business!
Amazing service and they kept in touch with me and were prompt and courteous. I am very impressed with this company. They did a last minute job for me! Well done!
They did great job replacing our cabinet floor under our sink due to water damage. Excellent work and they were prompt, did great work, at a very fair price. I will use again for future jobs!
These guys are great. They answer the phone, they call you back. They showed up on time and worked hard. The work is good quality. They did underestimate the amount of time the work would take to finish, but they only had pictures to work from so it's understandable.
The service was provided in a prompt and friendly manner. Adam was able to set me up with an appointment within a couple days of my call. When Dan came to the house he didn't waste any time getting started, he really seems like he knew what he was doing. I'm happy with the job they did, for a very reasonable price, and I will use them again.
I lost my key while I was out running . Response crew was fast to get to my place and unlock the door and at a get price! Highly recommended.
Excellent service!! Had a leak coming from the wall in master bedroom and my normal handyman service couldn't come out for a week. I sent a yelp message to 5 handyman services at 8pm for estimates. Adam called me at 8:05pm, sent someone out next day and had the problem fixed for a very reasonable rate. I highly recommend this service, you won't be disappointed. Oh yeah, no other companies responded until next day and they all had good ratings.
We had a great experience with Response Crew and will be using them again when we need repairs done on our new home! First, Jennifer was very prompt with responding to all my emails and then squeezing me into their schedule in such short notice because we were selling our house and needed repairs done ASAP. Alan came out the very next day to do all the repairs on our list. He was very thorough and made sure everything was fixed perfectly. Also he cleaned up any messes after he was done which was very nice!
So basically an argument happened in my apartment the night before Superbowl Sunday, this led to many broken pieces of furniture in my apartment. These items included a desk, coat rack, drawer, among other items.
We freaked out and needed this done quickly before my roommate came home from being away for the weekend. The majority of things broken were hers. As we wanted to pretend that nothing happened while she was gone Adam thankfully was down to help us out.
We were coming home from the Apple store to notice he had arrived at my own apartment BEFORE we had. He was waiting inside the gate. We pulled up and explained to him the many items we needed fixed. He understood the problem and he fixed them efficiently and diligently.
We asked for the total, he was honest about his pricing, took credit.
We had a great conversation with him about Yelp and learned that he loves and utilizes it frequently. We found Adam because he advertises on Yelp. He is such an awesome handyman, he's a handy man and proved to be very handy and came in super clutch on Super Bowl Sunday.
PS. I don't think he paints trailers, or goes to Queen Creek.
Adam is a great guy. Very thankful for him, I'd call him back if I need to (but I hope this never happens again).
THANKS ADAM!
Very fast, great follow-up and good pricing! I had them replace a ceiling fan, replace a garbage disposal & bathroom fan replacement. They were on time and their price was very reasonable.
Needed a handyman to go out to look at an RO system and fix my tenant's Bathtub Water Spout. Turns out it was a simple replacement on the Water spout (Tenant screwed it back in) and the RO system was un-repairable. Instead of billing me for their time (Full Hour for 5 minutes work), they did the moral/right thing, called me up and just ask that I call them next time I need help. Now that's great service and a "Good Company". I appreciate Adam for being honest and I will call them next time! Thank you!
Vance was our Handyman today and he was amazing!! he fixed everything we needed super fast and super helpful :) We got his number and email and can't wait to have him come back to help us when we are in need.
Thank you Response Crew!!!! My wife said, "Response Crew was on time, professional, friendly and cleaned up before they left." I had them hang a ceiling fan in my vaulted living room and run a CAT 6 line through our attic. I spoke with Yigal and he was upfront and was very reasonable with their fees. They care about their customers and it shows. I will definitely be calling them again!
The lock broke on my front door when I was trying to leave work, ugh! I found these guys on yelp and called them. They were very very good in my opinion. They answered the phone, showed up quickly, and fixed the lock within 20 minutes for a fair price. These guys are very professional and I will recommend them to others.
We just had Vance do some fixing at our house and I couldn't be more pleased! Service was quick and thorough and Vance was awesome!! In and out and even did an extra fix right before leaving .... Definitely recommend and will use them again going forward !!
Called, they responded showed up on time and the cost and job went as told, great service will use them again!!!
I used Response Crew for some stucco repair on the house. Greg was on time and went above and beyond to accomplish the work. He was very professional and the area was immaculate when he was done. Great job!
We are selling our home and had a long list of repairs to complete before closing. Alan H. came to the rescue! He did an amazing job fixing every item we needed repaired. He was professional, efficient, and provided high quality service. We will definitely reach out to him again should we need a handyman and will recommend him to friends. Thank you!
Not only did Adam Yigal Lampert give me a fast and reasonably priced quote, but he came over at 8pm on a Friday night to re-key all the locks on my recently purchased home. He was friendly, professional, and helped us decide from a series of suitable deadbolts.
Thank you Adam and Kevin. You guys were fast and efficient. Appreciate your hard work in getting our jobs done! I will definitely recommend you to my family and friends. Keep up the good work
Perry w/ Response Crew was fantastic!!! He was on time, polite, told me the truth about what I had going on and didn't "fix" anything that didn't need to be. If ever I have a plumbing need again, I will request him and would trust Response Crew for any other home maintenance needed.
These guys are great! I requested a quote from them via Yelp and they responded very quickly. I got about 5 quotes from different companies and theirs was the best. They were even able to schedule for an appointment a few hours out. The tech arrived on time, did the initial job quickly and even helped me fix a hose bib in the backyard which wasn't initially requested over the phone. I just asked the tech about it and he told me it was a quick fix that he could do. Thank you so much for the prompt and excellent service!!
All tasks completed to a high standard. Tech was excellent with communication. Will repeat for sure.
Alan from Response Crew fixed all the safety related items in the inspection report. It was a long list, ranging from plumbing, electricity, heat, etc. He is very friendly, responsible and capable. I will recommend Alan 100%.
10/24/15 In reponse to owner's comments...bad service is no mistake it's just bad service. At no time did Adam mention that QC was outside of Response Crew's normal service area. In fact, I specifically asked and he said he could do the work. If a business agrees to do work, as a customer, I assume location wouldn't effect the quality of services provided. With Response Crew that was clearly a bad assumption. As mentioned in original review, I declined further services because Adam and team proved untrustworthy when i agreed to let them come out again. What I find most unprofessional is that Adam has now admitted "mistakes", a departure from his pre-yelp assertion that things were done correctly. However, he had no problem cashing my check for his company's service, which he knew might not be up to par before ever providing. Bad business all around. I will be reporting this company to the BBB.
Had a dining room light moved about 4 feet to center over a dining room table. Scott showed up on time, was super knowledgable, got the job done quickly and even patched up the old hole. The efficiency definitely helped with the cost as it ended up being very reasonable.
While he was here I had him take a look at a couple other future projects, which I will definitely be using these guys for. Would recommend.
Scott did a fine job at our new house. He was done on time as per the quote we were told. Very knowledgeable and did his work in a timely manner. Will not hesitate to use or give as a referral. Thanks again!
These guys are great! Got the job done quick, the quality of the job seems very good to me, and all in a fair price. I will definitely call them again in the future!
I cannot say enough about Response Crew and their quick and professional service! We needed a drywall repair and Scott was hear when promised and within an hour our wall was as good as new. My wife and I were so impressed by the company, we are hiring them to work on some stucco repair on the backyard fence. You can't go wrong with Response Crew!
I would like to give high praises to this business, I had the pleasure of interacting with Jennifer and Angel.Jennifer was my first contact, she is so kind and helpful and made every attempt to ask and answer questions regarding my situation to best address my needs. Angel was sent out to repair my garage ceiling, damaged by recent storms.I received a courtesy call to inform me when he would arrive. He walked around the outside of my home to help determine if additional repairs may need to be addressed. I was pleasantly surprised by his helpfulness and his patience listening to my concerns. The work was completed professionally and in a short amount of time. Thank you for making this a great experience, God bless !
I sent a message to five different companies via yelp. Response Crew was the first to respond and quoted me an estimated time frame and hourly rate. Angel from the Response Crew just left and I am very happy with the work he performed. If you are looking for things done around your house - look no further. They are dependable, fairly priced and do excellent work.
We called Response Crew to repair/replace the rollers on three of our large sliding doors. They were very prompt and professional. We had them come out a second time because one of the doors was not gliding smoothly. Turns out a tile space had gotten inside the track and was causing the door to jam up. Had new tile installed by different vendor and it appears that they did not tape the door jam, which allowed one of the T-spacer to enter the track. So appreciate the easy way Response Crew conducts their business! Highly recommend their services.
I requested a handyman come out and do a couple of basic things, including helping me set up my sprinkler timer in a new house.
He was very personable, helpful, and full of useful tips on how I could take care of some of the things myself, in the future (specifically on the sprinkler/drip system). As he was installing curtain rods, he checked in every little bit if there was any question about how I might want something done, which made me feel very confident that I didn't have to keep an eye on things.
After he'd closed out the timer for the bill, he also spent a little of his own time making recommendations for how I might go about making other improvements I'd mentioned considering. Because there is a initial flat rate cost and then a cheaper hourly rate after that, I will be sure to try to consolidate the list of items and get more done at once, rather than having them done piecemeal.
I definitely appreciated the help and would be very likely to use this company in the future.
I'm in a rental house and my property management company hired Response Crew. I could not have been happier with James' work. He installed a bathroom exhaust fan and fixed the dryer vent set up so it is usable. The way it was set up before he came the dryer had to be at least 12 inches from the wall and the laundry room door couldn't close. It made for a very narrow passage having the dryer so far out. He devised a "sliding" vent system (I don't even know what that is!) and now the dryer is pushed in place, works with good airflow, and I can close the laundry room door. I will continue to use James and Response Crew any time I need to call a handyman.
I was quite pleased that Jennifer was able to schedule us so quickly. We had a fabulous crew of Francisco and Ivan. They were gentleman, and they worked quickly for us. My husband needed to head down to Scottsdale to pick up an new vanity at Home Depot (the remediation team destroyed our original cabinet) so they managed to take their break at that time. The job was mostly finished in one day, but we were able to finish up the job with just a bit of plumbing and paint the room ourselves. They did not have to return the next day. We are new to Fountain Hills and Arizona so finding dependable trustworthy contractors has been very hit and miss for us.
Great experience with John at Response Crew. I can't say enough good things about the quality of service! I have had John do two different projects for me and he's great. He put some furniture together for me and then returned to run cables through my walls for my large hanging TV and cable. These are now my go-to guys and I won't use anyone else for my household jobs.
We hired response crew to do a few repairs/maintenance around our home. Alan will now be our future handyman we are so happy with the work he did. He is very personable, professional and knowledgeable. He fixed a variety of issues in our house from Plumbing to putting a cable box back on an exterior wall. It had been hanging off the wall for a year! I think response crew charges a fair price for their service. I found scheduling easy and most important Alan showed up and showed up on time ready to work. He also gave me a call about 45 minutes before he arrived which I really appreciated. He finished the main task we had for him early, and he happily continue to repair a few other issues we have in our home. I have a few supplies to buy at Home Depot and he will return next month to continue repairs in our home. Response crew makes it easy to stay current with maintenance issues in one's home. Look no further, you found your new handyman service.
Response Crew hung a large mirror and mounted a television on an outside patio for us. They provided great service and great work and their prices were fair. Will definitely use them in the future!
We needed our front door fixed, as it wasn't latching properly. Additionally we needed new door hardware installed for the handles and locks. Also, we needed a consult on our master bedrooms doors, and a chandelier hung in the foyer. It was quick and easy to get a quote from Response Crew, and they were accommodating in setting up an appointment. Angel did an amazing job. He was incredibly thorough, explained what his process was, and was super efficient. Highly recommended and would order their services again!
Response Crew came to my house to fix stucco damage caused by Cactus Wren birds. Arrived as promised and performed excellent service. Brian performed the service and he was excellent. These are your "go to" guys. Price was fair. Well done!!!!!
Amazing service today on hanging mirrors and a giant clock! Loved Angel, our technician!
Arrived on time and very professional! Assembled the furniture in a timely fashion! Thanks!
We had Scott work on a project in our house. He was able to envision what we wanted, improve upon our ideas and suggest smart changes, and then build the structure beautifully. We are extremely happy with the results, as well as the experience with Response Crew throughout the project.
Have had them out for a few small items - always prompt, and the employee, Darren, took time to listen to what I wanted. Work was excellent.
I had a side yard gate that came away from the blocks. I was told 1230pm was the appointment time and confirmed it. I was called and asked if I could push the time back due to a "chandelier emergency" in Scottsdale. I was told it would be around 4pm. It was nearly 7pm by the time he got here. After completing the job, I asked if I could pay with my credit card. He said, sure just lemme put my tools away. It took nearly 20 minutes for him to put his tools away and lock up a ladder on his roof. He then told me that he had been here earlier in the day at 2pm and realized it was an "easy" job, which is why he wanted to get the job in Scottsdale done first. It would seem more efficient to do the job that was "easy", especially since you were already here... After finally taking my payment, he asked me to give him a good review on Yelp even though he was late because "at least he got it done". He gave me a coupon for $25 off service to give to other people, yet did not offer any discount to me for being late and not communicating. I had to contact Adam via Yelp to find out what was going on... The job seems done adequately. Overall I can sum it up just like Yelp does for three stars as "A-OK".
Adam was super responsive, in fact, out of the numerous companies I contacted, he was the only one to actually get back to me. Not only did he respond, but he was patient enough to answer all the questions I had. His awesome team members came out, they were very friendly, extremely articulate and very talented. The issues I was having with the door, light and ascetics were fixed in a very elegant way. I'm very thankful to Adam, George & all the team members at Response Crew! HIGHLY HIGHLY RECOMMEND!!! I will be using them again in the future!!
Yesterday I had a new washer and dryer delivered to our house and as my luck would have it, and despite my expert measuring skills they did not fit in the space provided by 1/4in. The Lowe's delivery/installation crew said I would have to have some come remove the base board on along the wall so they could both slide in, then I would have to call Lowe's to reschedule the installation for them to finish the job. I am sure that sounds like an easy job to some people but not me! Thats where Response Crew comes in. I called at 12:30 yesterday to have someone come out and remove the baseboard and finish the installation so I did not have to have Lowe's come back out. Adam said he was able to get someone to my house in an hour!!! I was shocked! Sure enough at 1:25pm Dan showed up and was extremely helpful. He removed the baseboard just enough so it could slide in but without having to take it off the entire wall. He was quick, professional, and his work was flawless! He even looked at some other things around the house I might need help with and was able to give me a quote. He was not pushy at all to get me to do it just said if you decide you want our help give Adam a call and he will get you scheduled. I will definitely be a repeat customer!
I've been looking for a good handyman for several years and I've experienced really awful and unreliable services in the past. I looked on Yelp a few days ago and decided to try them. I'm so glad I did because this is what I call great service. Scott was prompt, super nice and did an excellent job with an assortment of repairs at my house. I'll use them again and again!
I could not say enough positive things about my experience with this company. Scott R showed up on time and went above and beyond throughout the entire installation. We needed a projector and screen installed outside but didn't have the proper electrical in place to do so. He was able to fix all of our problems and finish the project without any issues, all while being extremely professional and personable. I would highly recommend this company for any job you may have and will use them for any handy man needs I run into in the future.
I have had the pleasure of doing business with Yigal on a purchase that
he had made from us. This is a reasonable and honorable and reputable
company. I hope that the experience was just a top notch as mine was with
Yigal. I would do business over and over with Yigal. Its refreshing to see
that a handshake means a persons word is this crazy society.
I had purchased a new garage door opener and Scott from Response Crew installed it. My garage presented some unique challenges for him which he skillfully addressed. He was competent, friendly, very helpful, and clearly knew what he was doing. I will use Response Crew in the future for other repair jobs.
They showed up early for the job, had quick responses, reasonable prices and were extremely friendly and professional. Will definitely be a repeat customer. Seriously doesn't get any better than these guys. 5 stars.
I just recently had 3 things break down at my place and I was pleased to find one company to do all of them! And, do them all well!! I had my A/C break down in the dead of summer, a broken pool pump and a snapped spring on my garage door! All within 3 months of each other! Each time, I had called the Response Crew and they had sent someone out to my place quickly! Not only that they got here quickly, the jobs were done in no time and they were done right! This was especially helpful with the air conditioning!!
I usually don't write reviews but it is very hard to find a company that can do all of these things and do them well. It's especially helpful that I don't have to call 3 separate companies! I have already recommended the Response Crew to others and plan on using them repeatedly in the future!!!
I was very happy with the work done by Scott from ResponseCrew. Installed two fluorescent lights fixtures in the garage, fixed a stuck faucet handle, and corrected a problem with some ceiling fans. Everything done in about two hours. I'll be a return customer.
This company is great! We had an extremely tight deadline to meet and Response Crew came to the rescue. Scott R came out at 5AM and not only took care of our granite tile repair, but a few other items as well. He was friendly, courteous, and professional. Awesome job
I am an associate broker with Realty One Group. These guys are great! Extremely organized, very professional and exceptional service. They are officially my number 1 vendor for handyman services.
I know that whenever I am in need of having work done for a property I manage in Phoenix, these are the guys to call. Great service and I highly recommend using Response Crew. They are honest and very reliable and it doesn't hurt that their rates are very competitive.
Really! Good as it gets! Scott was here exactly on time and built a platform for a chair just as we drew it out. Very pleasant to work with and paid great attention to detail. We will be calling them again..a lot!! What a load off my mind that we know really good people to call here in Scottsdale when we need them.
This was an outstanding experience! I needed an RV gate refurbished and I sent a message to the Response Crew on Sunday afternoon. Within minutes I received a response. On Monday morning we scheduled an appointment to have the work done on Wednesday. On Monday evening I received a text asking if they could do the work on Tuesday. Even better! The work was completed on Tuesday afternoon, the gate looks fantastic and the price was reasonable.
Excellent response time. Helped me out within 2 hrs. Great job. Easy to work with. Will definitely use them again.
What a great company. I just scheduled my third appointment with Scott. I have relieved my husband of his "honey-do list" and passed it on to Scott. He had done everything from hanging light fixtures to curtain rods, installing a garbage disposal and cabinet hardware. In every task he has demonstrated a high level of professionalism and expertise. He is courteous and respectful of my home. Adam is equally professional and courteous in scheduling my services and following up to assure my satisfaction with the services performed . Five stars for professionalism, performance and price. Without reservation I highly recommend Response Crew for all your handyman needs.
Fantastic service at a very reasonable rate! Scott repaired a leaking sink, rebuilt a kitchen cabinet, changed a lock and replaced my doorbell. He kept me informed throughout the process and did wonderful work. Highly recommend!
Great service and really affordable pricing. Like them so much I have already called them for a new job. They really go above and beyond, I called them today about my garage door not opening. Adam couldn't get it repaired today but came all the way out to Laveen to help me get it open so I could pull out my car.
Very good! Very polite! On time. Was able to provide service the same day within just a couple hours of notice. We will definitely use this company again. Did a fantastic job.
I called to have an AC filter replaced in a stairwell in my Condo--which is in a very precarious location for me to reach. I had done it before, but feared I'd end up tumbling down the stairs. I called an individual who had done prior work in my home--but he refused, citing workers' compensation, etc. Adam sent Brian out the next day, and he completed the task within 5 minutes. I was incredibly impressed and will most definitely utilize their service again. I can't say enough good things about Adam and Brian!!
Had a great experience with the guys at Response Crew. I own and manage rental properties around the valley and I'm in constant search for good quality repair guys. Response crew proved to be a great team of professionals in both customer service and execution of the job. They're knowledgeable and their rates are reasonable. You will receive a pretty accurate estimate as to how long a certain project should take and the associated costs. They do not use any unscrupulous nickel and dime tactics that I've had to deal with in the past with so many handyman services and that made me quite happy. I'll definitely use their services for future projects.
I called Adam to rekeying the locks on my rental. He was fast, efficient and reasonable. He fixed the screen and the towel holder for free. I will use him again and highly recommend.
So easy to schedule with! I work a lot of hours and they accommodated my schedule. They were reasonably priced and professional. I will definately be using them agian.
I had an emergency today regarding a broken medicine cabinet and I am so glad that I called Response Crew! They showed up on time and the service person (Eddy) was knowledgeable and professional. He solved the problem and had the right tools and equipment to get the job done. He was friendly and had a "can do" attitude. The company did not overcharge me like others have in the past. I will definitely be recommending Response Crew to others and will be calling them again when the need arises. Thank you, Response Crew!
I was having difficulty hanging up large, framed portraits I had bought from IKEA in my new apartment in Gilbert. I called Response Crew for a handyman to help me. They were really friendly, and the handyman did an excellent job! I love my new hanged portraits! Response Crew is fast and affordable, too!
Bryan did a great job replacing two interior doors, and replacing the rollers on a pocket door. He worked quickly and was very helpful.
I had just moved into a new house and needed a few things done. I called the Response Crew and spoke with Adam. He came out the same day and hooked up the washer/dryer, rekeyed locks, fixed a loose towel bar, and a couple other random things. I had bought the wrong hose size for the dryer hook up from Home Depot (oops) and had also forgotten to get the ties to keep it snug, and Adam was nice enough to run to Home Depot for me to make sure that we had exactly the right parts needed. Talk about excellent service! He was very nice and took the time to explain to me everything he was doing. The price for all of the services were very fair and I will definitely be using Response Crew again. Thanks Adam!!
