Scott C.
12/04/2020 12:00:00 SA
Thank you, Regal Fence. The fence you put up on our property this week was perfect in every way. Your crew was on time and took extra steps to find perfection. While the labor and the product are important, the service was also extraordinary. On our original call, we left a message, and our message was promptly returned. Then we scheduled an appointment on site to inspect the job. This appointment was made on time and Matt was very professional. He took pictures, notes, and understood what we were asking for. Our quote/bid was returned on time (within a day - the promised time frame). We agreed, and the installation appointment was set. I emailed about a change order, after finding a mistake in my original ask. Again, communication was fast, pleasant, and accurate. This change resulted in an increase in our bid, created a new quote. Again fast and accurate communication via email. They sent a new drawing confirming they understood my change request, which I signed and sent back the same day. On installation day, everything went according to plan. I am so impressed by the professionalism and scheduling and on time service. As I started, the product and the service were amazing. We only wish now that Regal Fence did bigger construction projects, or that we could find anyone else in the business with their level of awesome. Highly - HIGHLY recommend Regal Fence.
