Marcel Painting

I recently purchased my second home and really wanted to paint the exterior prior to moving in.

I did some research and found Marcel Painting. It started off great. Dean went to the house and sent me the estimate which I felt was a great price and I appreciated that level of service already.

I moved forward to book for the exterior paint of the house and then things kind of went silent. I am not sure what I EXPECTED but there were no direction provided on next steps. I thought they would provide overview of paint options or schemas but not ... radio silence!

I did reach out to see what were next steps and only then I was told to go to Dunn Edwards and they can help me. For someone that this is there first time doing this I expected a little more help.

So when I sent over the colors I chose and the type of paint, I received a note saying this color will require more than one coat I had no context to what that meant. Does that mean extra days? Does that mean more money?

On the day that the painter showed up he seemed really nice and was very meticulous. It took him 2.5 days and I felt he did a great job. I had followed up with Dean to see could we add the brick wall but never heard back which is ok.

Overall, I am happy with the work done and looove the final product.  The 4 stars are 100% because the painter was amazing and did such a wonderful job - the stars are for him! I wish the customer service was a little better and instead of feeling just like a transaction it would have been great to feel like a client!

We hired Marcel Painting to paint the exterior of our house. The team that came was very nice. Asked questions and cleaned up nicely when they were finished. It took 2 days to complete the painting.  The house looks so nice and we have received compliments from our neighbors. This is the 2'nd time we have used Marcel. We had them paint our family room and they did a nice job in that room as well.

Poor customer service.  Made an appointment to get a paint quote, then had the appointment cancel within 24 hours of meeting.  Was told I would receive a quote later the next week as appraiser would stop by at a date and time that was convenient for him (not necessary that we be home).  Checked back for the next 2+ weeks and received nothing!

Guess company is doing well that they don't need new clients!!

The painters that these guys hire to do the job are very good but overall the customer service from the staff and the owner is horrible.  I'd be happy to recommend this place if they could just get their ducks in order.

Marcel painting stepped up to do a great job and offered a fair price. I would definitely recommend them for your next painting job. Prompt, courteous service and they did a great job from ceiling to baseboards!

Marcel over-delivered on expectations!  I relied on word-of-mouth and neighborhood experience to find Marcel. They delivered stellar results!! The crew was highly conscientious, professional and a pleasure to have around my home. Their prep work was meticulous and end result perfect! And price was competitive. What more could you want?

Exceptional Service, Excellent work!!

I am extremely please with the interior paint job that was done in my home.  The painters were professionals that made my family room beautiful again. I am so happy with Marcel Painting that I've hired them to paint the exterior of my home in a few weeks.  If you're looking for a good reliable , professional , easy to do business with painting company go with Marcel Painting. You too will be pleased.

Marcel painting painted the exterior of my home & fixed the drywall. It was an easy and enjoyable from start to finish. Great team of painters, and I appreciated that the manager kept in constant contact and came by to inspect the work and make sure I was satisfied. Great price, great work, friendly and reliable. Thank you Marcel painting !

I want to start this off by saying I did not end up working with this company on my exterior paint job. I had found them from yelp and also gotten a referral from a coworker but it didn't pan out in the end. I called in and the call was a bit odd. A lot of background noise and some shouting was heard while I was on the phone waiting to be helped. Once I got them to come out to get an estimate it went well and I was given a good value. The issue came when talking back and fourth with the company however. I tried to see what could be done to make it budget friendly and was given a discount but even though I spoke with the same person I ended up getting 3 different prices for the same thing. It lacked consistency and when I very directly pointed it out, I wasn't given a response but another adjusted estimate that was still incorrect. I get that I did try to get a better price but when your talking with a potential customer consistency is key. Especially if this is done via email and everything is documented there for you to refer back to when needed. Fairly disappointed this didn't pan out for the job to be accepted.

I am thrilled with the exterior paint on my house. Marcel painting did an amazing job. The paint really gave life to my home.  The crew took time to take ever off and even with wind was able to complete the job in one day and it looks spectacular.

Company did not take care of the existing peeling paint on my outdoor stucco walls.  Within a week of painting the paint peeled off again in huge chunks.  
There are several places that appear to be missing paint, could be peeling paint again, its too high up for me to investigate.
Its pretty obvious they went as cheap as they could, which makes it difficult to sell my property with such crappy work.

Great company! Just had my house painted, it looks beautiful, they did everything I wanted, even the gates look like new! Workers very nice and willing!
I had a higher and a lower estimate, went with this company, because I saw they did a great job at a neighbor's house! So pricing is also OK!
And a 5 years warranty gives me peace of mind, and I hope I will not need it!

Thank you Kelly  and Fredy and crew for doing such an amazing job on painting the inside of our home. I was super impressed that they were on time and kept in touch as they progressed through their days as well as gave us the opportunity to do a once check over to catch anything that was missed. And having a five year warranty on the work is awesome and I would refer 100%. Extremely satisfied!  J&K

Found Marcel Painting through My Guy Referral.  Rare to find a person who actually answers the phone when calling as other painting companies want you connect via their web page or leave a voicemail.  Estimate and contract was done in a day.  Scheduling was a breeze and completed within our short turn around time.  You choose the color and paint supplier (ie Sherman Williams / Dunn Edwards) to be used. The crew is polite, professional, and on time.   Price and service is worth it.  Thank you for making our house new again!

I hired Marcel painting to do interior paint repair after a plumber cut numerous holes for re-piping, as well as to paint my garage door. The quote was fair, they arrived on time, completed the work on schedule, painters were professional and friendly. I am very happy with the end result and would happily use them in the future for other paint needs.

Kelly company is on point. If you want it done right the first time and on time , stop looking right now and spend your hard earn money the right way and get this company at your house ASAP. My company flip homes here in Az and he makes all my homes look 100% for my buyers.

Everyone from the office staff, to the estimator and especially the crew were great and hard working.  They finished quickly and with a high quality of work.

We hired Marcel to paint the exterior of our house. They did a wonderful job! From the start with the estimate I felt comfortable. Kelly never tried to up sale things to me on estimate and gave me really good advice on what to paint and how. I appreciated that. The estimate was on par with other estimates we got. I went with them because I felt comfortable with the company, could tell they had lots of experience and were honest. Our painter that came out was great, he took his time and made sure he did things correctly. We had some repairs to our block wall that turned out really nice. I'm very pleased with the end result! I would highly recommend Marcel!

They came today and fixed all off the problems I had mentioned. And some I hadn't noticed. Thanks for making it right. Looks a lot better now!

My wife and I had a great experience with Marcel. We asked for an estimate for the entire interior of our house and they got back to us right away. Dean came out for the estimate on a Friday and had the painters out by Tuesday. They finished on Wednesday. Both Dean and the painters communicated very well through the whole process and we are very happy with the whole process. We are planning on having them paint the exterior as well!

They mostly did a great job painting the house. The owner works with me to get them back to repaint the back cover for the porch. Only issue the painter got paint on driveway and all over the back porch and plants. I would recommend them to my family and friends

We first found Marcel Painting  when our son moved into his first home. The estimate that we got from Dean (might I mention on time) for was reasonable. However my sons budget (first time home owner) did not allow for it. So jump forward to now (actually January 2019) and our home was in need for paint. We called Marcel again, and Dean came out, (again on time) and did an estimate for our home.  Once again the estimate was on point and with in our budget. So we moved forward.  Now here is when I tell you they went beyond the call when it came to attention to detail, and you get what you pay for.  Our job took 3-4 days and we had 5 colors plus mid-way we changed our minds, and asked to have the ceilings painted at the last minute. Let me tell you !!!!  Choosing Marcel was the right choice for us. When they came out to prep our home for paint which meant taping up the home windows, light fixtures, trim, walls, and more. At the end of day one of the prep our home looked like the medical scene from the movie E.T. ( you know, Phone, home) There was plastic everywhere, and it was all in the right places.  Now let me tell you about the two man team that came out to do the work. These two guys where on time, and went right to it, obviously not there first rodeo. I'm not great at remembering names but one guy was Jose, and he was the one we talked to about anything that came up (last minute celling paint) him and the other guy where just good people!! Heck everyone we had contact with at Marcel where good people. In fact the two ladies (again forgot their names) that we talked to to set-up the estimates where really nice. You know the kind of nice when you speak to some one they hear you, and our willing to help. Like I said good people. Okay so Im sure you get it by now we would recommend Marcel Painting. Ill be sure to post some pictures if I can

They came back out twice to fix things and after the 2nd time I paid them but then my husband noticed places that were still streaked and even a couple of places that were skipped. The owner is nice but I can not recommend them.

I used these guys here recently and have a couple of times before over the years.  Each time I have had a great experience with them.   I am very particular when it comes to painting and they have responded to my requests.  Kelly and Carlos are good people who care about their customers.  I won't trust any painting company but these guys.

During a home renovation I hired Marcel Painting several times. We gutted a big chunk of our house so the first time they came out it was to remove the popcorn ceilings in every room. The second time was to paint the interior. The third was to paint the exterior. Every time they were fast, clean and paid good attention to detail.  

They removed the popcorn from the whole house in just 2 days and it looked great. For the interior paint we have an accent wall in the living room that is a different color than the other walls and they did a great job on the edges. They did it by hand and it looks perfect - no color bleeding or wavy lines. When it came to the exterior the job ended up being more work than we originally thought it would be (more prep) but they worked until it was done. They were very concerned with doing quality work and didn't rush even if it was more days than originally planned. They were very cautious to cover anything that shouldn't be painted and cleaned up everything afterwards.

And they are VERY affordable! I highly recommend Marcel for any painting job, big or small.

I have a commercial building that needed a new interior paint job. Marcel was great!  They worked around my schedule to not disrupt my business and the quality was top notch.

Marcel Painting did a great job painting the exterior of my home.  Very professional and polite.  I will call them again for any additional painting I want done.

Marcel Painting did an excellent job painting all of the rod-iron around our home.  That included two gates, an RV gate, a patio wall, and accents around upstairs windows.  The work was completed on time and looks fabulous.  The initial consultation with David Pacheco was positive.  He was on time and very knowledgeable about his product and services - talking us through the variety of paint options, what would work best, etc.  We wouldn't hesitate to use them again for future painting needs.

We're repeat customer's of Marcel Painting and plan on being for years to come.

Their attention to detail and customer service is outstanding!

We used Marcel painting to do paint work on the exterior of our 2 story commercial building. Dean and Kelly were both great to work with and the team doing the painting were awesome. The site was cleaned daily, the work was completed perfectly and on time and at a fair price. We will use them anytime we need painting done for now on.

When my husband and I decided to get the exterior of our house painted, we had several companies come out to give us estimates. We decided to go with Marcel Painting even though the price range was close or higher than some but they said they can also repaint our pool deck and pool fence (for additional cost). We figured to just get everything done all at once.

Day One - Only one person showed up and the other called in. When my husband called Kelly (the owner), he told him that there should be a crew of four people. No one else showed up. Samuel started prepping the exterior of the house - scraping off the old paint, sealing most of the noticeable cracks and gaps in the stucco, power washing, etc.

Day Two - Samuel and his helper showed up. They started taping off the windows, fixtures and started painting

Day Three - Painting and trimming continued

Day Four - Final touches - front door and garage got painted, taping and coverings were removed; they were done by mid-afternoon so we started our walkthrough. During our walkthrough we noticed the eaves and patio columns were flaking and were told that's how they look when you repaint them and not all the old paint will come off, there were tiny bubbles on the newly painted garage door and were told the heat might be the cause of the bubbles. Before leaving, we were told to let Kelly know if there were any issues.

Issues - paint flaking, tiny bubbles on the garage door, rust on pool fence not sanded and just paint over, texture of the pool deck not filled in with paint-

Follow Up Work - the following week, Samuel and his helper came out to seal the eaves and areas there were flaking. He also fixed the garage door paint. He fixed the pool fence and the pool deck.

We waited a week before we using our pool and washing down the deck. Then noticed throughout the deck there were areas where the paint didn't fill into the crevasses or not painted. We took pictures and sent them to Kelly and were told they would redo the deck.

Another Follow Up Work - A new person showed up with a sanding machine. I walked Carlos through and showed him the areas by hosing the deck so he can see the old surface where the paint was missing. He didn't think the deck needed to be redone and just needs thicker painting. My husband had to get on the phone with him and tell him that the deck needed to be redone since there were spots throughout the deck missing paint. After Carlos was done, I noticed the white drainage strips all had paint on them because they were not covered with paint tape. At that point, I was done and did not want to call them to come back out again.

Kelly never follow up or call us to get feedback.

It's now end of October and I'm sending paint peeling from my back wall and many spots not painted correctly. I would never recommend this company to anyone, never.

These guys did an amazing job painting our small condo complex. From start to finish they were professional and courteous. We will be using them for all our painting needs. I highly recommend using Marcel Painting!

Marcel Painting did SUCH an amazing job painting our cabinets and doors and several rooms. They gave thoughtful input through the whole process. Michael Dwyer and his crew were meticulous, professional, respectful of our home, and neat. They cleaned up each day. Michael is not satisfied until everything is PERFECT! He is passionate about painting and it shows in the master quality of his work. There was nothing we asked of them that they didn't do, going above and beyond. They use high quality paint and skimp on nothing. They always showed up on time. And their price could not be beat. Beautiful job!

Please do not waste your money!! I would give zero stars if able. First of all, job was not finished when promised. Actually job not finished at all. We are from out of town and we're told it would be finished on a Monday. We arrived on Friday and interior paint looked horrible! Things that were discussed did not even get done. We met with owner on Friday and he agreed that the quality of work was poor. Next, he said that he would have a full crew the next day and have finished on Sunday! We came out on Saturday and there was only one guy painting. We again asked, are you sure this is going to be finished and we were told oh yes. Crew supervisor Dean, said that he would come out and complete the job Sunday, but when we arrived early morning he was complaining about sciatic pain and he left early. We have had to reschedule house cleaner and carpet cleaner because they were not finished. We have called owner Kelly numerous times and he says that he was going to get it done but sent one guy who said there was no way he was able to complete it! Also, they ruined my wallpaper in my half bath when they tore the tape off the walls. Needless to say, just stay clear of this business!

Terrible work.  Would not make job correct.  Streaks throughout outside   Had to hire another company to repair their work to outside.Had to go FIX for assistance to resolve inferior work. DO NOT USE!

Solid 4 stars, but not perfect.

Marcel Painting was about $700 cheaper than the other bids and did a very adequate job that was timely and on budget with no money up front, which shows me a level of financial security in a paint company. They were also accommodating enough to go BACK to my house after the job was complete to take and send me photos as I was out of town during their job.

However, their job was not flawless. 2 of my sidewalk lights were broken, security yard sign was bent over, there was house color paint sprayed on the eaves, eave color smudged on the stucco, and one of the outdoor garage lights was crooked.  BUT they guarantee their work for 5 years so I will be reaching out to them.

We just had our home painted by Marcel Painting. The whole experience from initial contact till the job was done was A++++ all the way ! Their work is awesome from the prep to the painting to the clean-up. I highly recommend them !! It would be nice if all businesses out there were this professional. Thanks Kelly and crew ! Jeff w.

Had my house painted a few years ago they did a nice job but it doesn't seem to be holding up very well. Fading in parts and peeling in parts  the team will be coming out to repair the paint job soon maybe even today. I will give another update after job is complete. Well they did come out and did some touch up work.

Every square foot of your home or business is important, right?  So, I trusted Marcel Painting to paint EVER square foot of my Commercial Business - that's right - all 87,672 square feet of it!  Not only was every since inch painted professionally and flawlessly, ALL of my tenants and customers that visit and shop at the shopping Center have commented on how beautiful and fresh it looks.They were FAST and clean.  There is not one spot of paint or tape left behind on the walls, concrete or roof.  They cleaned up each day, which is so important for a commercial shopping center as my hired Day Portering company only stops by 2x a week to clean the center.  The owner is professional and cares about your job.  they completed my project in less than a week!  I will always use Marcel Painting for ALL of my painting needs.

So pleased that we chose Marcel Painting for our home!!! I had 3 quotes for exterior home power-washing, painting of fascia, painting of roof over patio, 4 metal supporting posts, and 2 exterior carport doors. We decided to go with Marcel Painting based upon his quote and how he supports his employees and business. Kelly Mardis, owner, was always prompt in email replying to questions I had about the work process and paint concerns. Crew arrived promptly and worked hard throughout the job. Prior to beginning work we went over specs of the job to make sure we were on the same page. They did a great job in color-matching paint. Clean-up was acceptable.

What really matters after the acceptance of the quote is how the job looks... It met all our expectations!!! Wish we had done this sooner!!!

I used Marvel painting to paint my rod iron staircase. They over sprayed  my ceiling. I reported it and they never came out to fix my ceiling. I would never use Marvel painting again. Very expensive and does bad job. Would not recommend this company to Anybody. I want to give them a ZERO rating

Great company.  I have 3 single family rental properties that needed to be painted.  I called Marcel based upon 2 referrals I had gotten from friends who had worked with various companies and determined that Marcel did the best job.  
Everyone I encountered throughout my experience with Marcel was friendly, focused on the customer, and was able to answer all of my questions.  The quality of their work is excellent.  I have had many years of experience dealing with all kinds of painters due to being a landlord and I can honestly say that the quality of the work is hands down the best I have seen.  
I am currently getting ready to paint a large commercial apartment complex and the bid I received from Marcel was very reasonable.  
I always like to keep my options open, but Marcel painters will be hard to beat.

Horrible company!!!  Terrible workmanship-painted over wallpaper after being told not to then tried to charge me $1800 more to fix it, refused to do final walk through, left huge areas of notable globs(texture), dark blue over spray all over daughter's belongings (neglected to cover her items), left over spray all over my new bedroom furniture, left gouges in my banister wood railings from dragging their equipment up & down the stairs, touched up semi flat-paint with a semi-gloss, they used our fan for their comfort and manged to gunk it up with so much over spray and texture, I had to throw it out, there is paint drip marks everywhere and paint on my new wood flooring, and the baseboard is 1/2 finished and already peeling.This company has the worst work ethics...no integrity, no accountability, and refuses to assume responsibility for their mistakes.  They take your money and run.  This company needs to be shut down!!!

I was moving into new house from out of state and got a hold of owner when making calls. He was very helpful in wanting to help paint the interior of my house. He said job could be done in 3 days. On the 3rd day I got a call and told they needed another day. Then on the 4th day another call saying they needed another day. I didn't get to see final finish until following day as we were driving moving truck. When we got there there was a lot of things we weren't happy with. They painted the wrong accent wall, left a huge mess on floors, painted over numerous edges, left a lot of spots that weren't painted over. I called about these issues and he offered to send crew to fix up all the touch ups. He told me painters would come on a Thursday and painters ended up calling me Wednesday morning asking where I was to let them in to finish job. So it didn't get done then, we had to reschedule. We left marks all throughout the house and what needed fixed or touch up. And they left and only did half of what we asked. Our doors still needed painting, owner brought in different crew, and painted doors but didn't paint any of the edges on door, and broke one of our closet door tracks and left door against the wall and told my wife you guys can just fix it, it's easy and left the closet door against the wall. Had to call owner again and he said he would send him back to fix it next day. The guy didn't show up had to call again and finally showed up next day. All in all, it was a shit show. A lot of miscommunication between all there staff and we weren't happy with there services. We were disappointed and I wouldn't recommend them to anybody. Owner really tried to help but nothing matched up.

Wonderful experience.  Great crew who did an awesome job.  Will definitely use them again!!

I hired the company to paint the exterior of my house. I was given a proposal that detailed the work that would be done and the price. I was separately told via email with the representative that gave me the quote that the job would take 3 days. One painter arrived on the agreed upon day to start work and finished the entire project in one day. When I walked through the property the following day it was extremely sloppy. After reaching out to the company, the painter returned to walk through the property with me. He returned later that week to fix issues. When I walked through the property after his attempt to fix the issues I found most of the issues not corrected and several things actually made worse. I took 70 photos of the property highlighting the issues I had which included paint on the sidewalk, overspray, drips on light fixtures and furniture, uneven coverage, etc. I contacted the company again and shared pictures with the owner. His emailed response was OMG and he sent a subcontractor out to the property to fix the work. After two days of work and 2 additional walkthroughs, there are still clear issues with the quality of the job. I took an additional 77 photos showing the issues. I was not followed up with after the subcontractor left for two weeks. When I finally did get follow up, I was no longer interested in having the company out for a third attempt at corrections and I had already proceeded to make many corrections myself. Absolutely horrific experience that is now being escalated with a formal complaint to the BBB because the owner is sending unprofessional emails and threatening collections if I do not pay the full original invoice amount even though the terms of the contract were not met.

We are SO pleased we went with Marcel Painting, which gave us - by far - the most competitive quote. David, who did the estimate even went so far as to give us a solution for an area we could fix ourselves to keep the cost lower. There was a minor issue relaying what was discussed from the estimate to relaying it again when the workers arrived about what they were to do but it was handled immediately and clarified, by David right away with a phone call. After the work was completed I asked for a minor touch up to what was done and they were happy to do it for our complete satisfaction. Thank you Marcel painting!

Marcel Painting repainted the interior of our house - ceiling, walls, doors and baseboards. They did an excellent job and the workers were very professional.

Marcel Painting painted the interior of my house.  The crew did a great job.  They showed up on time, cleaned up perfectly everyday, and were meticulous in their work.  I was more than pleased with the job they did and would use this company again.

I would recommend Marcel Painting based on my experience. They removed the popcorn ceiling, textured, and painted the ceiling in the living room of my home. They arrived on time and they completed the job on time too. My ceiling looks good.  Some of caulking is slightly off - a minor detail. All in all I'm happy with their work.

UPDATE: Kelly from Marcel painting worked diligently to get the peeling paint fixed on our house, and also extended our warranty for another two years. He has quality control person named Dean who came out to fix the issues. Dean was not only pleasant and prompt, but did the job right. I appreciate this kind of customer service and making sure the work is done correctly.

Interior job (walls, vaulted ceilings, baseboards, doors, drywall repair, multiple colors) Reasonably priced. Very accommodating last minute schedule. Friendly crew listened to the my needs and made every effort to accommodate. Clean throughout job. Punctual each day. Could have done a little better on the drywall repairs, but overall happy and would use again and recommend.

Marcel provided the most competitive quote for repainting the interior of our house. They did an excellent job with the painting, the guys who did the work were professional, and they cleaned up nicely after working each day. The owner of the company, Kelly, came out to check after the work was completed. Great job!

I had the front exterior of my house painted as it was fading and some paint was chipping away.  The guys showed up on time, scraped off the old paint, power washed the exterior and had it all done by mid-afternoon.  Looks so much better.  The estimate was reasonable and at the end I paid what they told me it would cost.  No surprise charges and no issues.  They even swept up all the old paint chips from the ground.  Excellent customer service from the painters and the people in the office.  I will have them come back for the next paint job.

I posted a negative review earlier. I would like everyone to know that Marcel Painting sent a foreman to my house to correct the problems. I appreciate the extra  effort to make me a happy customer.

Andy

We have used Marcel 's painting services a number of times. They have always been skillful, talented, and very concerned about the job they did for us. They recently painted in our garage; and the gentlemen did a great job, once again. Many thanks! It all looks great!

Love the excellent electrostatic paint job on all my fencing, pool, rear view fence, circular staircase & upper deck railing plus three gates & a smaller fence & plant bench.  The color match was perfect and guys that did the job were very cooperative & cheerfully corrected a few flaws I noticed.  They worked tirelessly for two days in 100 plus heat & never slacked off.  Management & office staff were great to work with as well.  I'd use them again & they offer a 5 year warranty.

This company recently painted our house and they did a great job! David, the person who came to work up the quote, was very informative, patient with our many questions, and told us how to arrange to meet with a color advisor at Dunn Edwards at no cost. This saved us from making a poor choice in paint colors. The company provides a five-year warranty and did a lot of little extra things for us. Jose and his crew did the painting in a day and it looks great. They were courteous, professional, flexible and did two walk-arounds with us to make sure everything was satisfactory. We are very happy with this entire experience.

Third time I've hired this crew to do a paint job for me. They are professional and mask off everything. Thank you to Carlos and David for doing a great job. I would highly recommend them and hire them again in the future.

We recently repainted the entire exterior of our home.  During the planning phase, a representative from Marcel Painting dropped by to discuss the project with us.  He showed up right on time for the appointment, evaluated the property, captured our contact info, and told us he would deliver a written estimate within 24 hours.  That never happened.  We never heard from him again.  They followed up a few months later in response to my negative review and provided evidence that they did make an attempt to send the estimate the same night as the original appointment.  Although the follow-up was a bit late, I do appreciate the fact that they are concerned about delivering a positive customer service.

At first look this is a great company. We recently purchased a house from smokers so we had to have the ENTIRE interior of a 2700 sq. ft. house repainted (closets, ceilings, EVERYTHING). David came out to give a quote and was very nice and professional. Explained everything to us. Stated they were going to roll the walls instead of spray so that in the future if we have to touch them up you can't see the brushstrokes! We had never considered this and were impressed that the information was offered and explained as we had assumed spraying which would be MUCH faster and easier of a project of this size. Day 1: the 2 painters clogged and flooded the hall bathroom toilet so there was sewer water UNDER the plastic taped to protect the floor from paint. No apologies from either of them. Fast forward a week when the painting is done. Walls were painted incorrect colors, the rope lighting on a ledge near the ceiling was not put back, light fixtures were still taped over, tape was still on the edge of carpet and ceilings and windows. When we called the head painter Richard, he came back corrected the paint colors and rope lighting without grumble but was supposed to remove all the tape and uncover fixtures but didn't. We STILL were unable to get in touch with David. They also sprayed the walls and when contacted we David he never got back to us and even Richard said he couldn't get a hold of him. Not only did they spray but when we went to get the leftover paint cans to touch up some dings from moving in and installing granite they were full of WATER that they used to clean out the sprayer. So in essence we have NO extra paint in ANY of the 4 colors we used. They were also supposed to paint the ceiling in a flat paint so that there would be no glare and visible spray lines...guess what!? Its NOT flat paint and glares and spray lines are VERY visible.There are many paint smudges on windows that we had to clean off and were hanging a clock the other day and saw a dirty hand print from one of them where they must have braced themselves on the wall when climbing a ladder.  2 weeks later we are still trying to get in touch with them and just opened another can of supposedly extra paint and found it full of trash. NASTY. I would NEVER recommend them to ANYONE and we should have gone with another company. Saving $500 has NOT been worth the headache to not even get a call back from David. Richard the head painter did always followed up with us and respond to calls but the details of trash disposal and tape removal were seriously lacking.

Marcel Painting will send an estimator who is prompt, professional, and knowledgeable. And when the job is finished they will send Dean, who will tell you that everything will be fixed to your satisfaction. What happens in  between is nothing short of a disaster. If you hire these people do your own cleaning and prepping as they do minimal power washing, sanding, and crack filling. And be prepared to completely supervise the job. They do NOT clean up daily, they over spray windows, doors, fans, air conditioners, and plants, they managed to drop blobs of stain and clear coat on my car-AND IT WAS IN THE GARAGE!! They will paint your spider webs, bird poop, and anything that is on your house. They put 2 coats of paint on my metal fence without waiting for it to dry just because they didn't want to sand it. It immediately peeled and when they came back to supposedly sand and paint it for the third time they spilled something on my driveway pavers that we are still trying to get off. But don't worry they have a good warranty-as if you would have them back after the mess they make. If they did this job for free I still couldn't give them a good recommendation.