Leak Hunters

Initially scheduled with a different leak company to come out. After researching further and seeing all the good reviews, I cancelled and scheduled with Leak Hunters. I am so glad I made that decision. Alex, the owner and technician, is amazing. Very Professional, Honest, and Responsive. His customer service is above and beyond what is expected. He worked hard to find a difficult leak in swimming pool and was determined to find the problem. There was no nickel and diming  through the process. He wouldn't accept payment until he was sure of the issue. He even came out a month after he had finished the job he was hired for, to help me replace a part I was having difficulty with. He came to help without the expectation of payment, he's just a great guy. Would not use anyone else. And will recommend to others. The customer service, knowledge and integrity of this company is HIGHLY RECOMMENDED! Thank you Alex!!

When I initially called about a potential leak in our pool, Alex gave me a couple of suggestions to test for over the phone that could have eliminated the need to engage him.  I tried, to no avail, and there was no question about who I was bringing in to assess the situation.

Alex and his son were prompt, thorough in their assessment, and informative about explaining how they diagnosed the issues.  The great news is that there were no structural or piping failures causing the leak.  The fix was simple, requiring adjustments to the water level in the connected spa and an adjustment to the auto filler.  But we could have never gotten to that point without their careful diagnosis.

Honesty, integrity, and fair pricing are hallmarks of Alex's business model.  And because he does NOT do repairs, his motivation is the diagnosis, not the repair revenues.  

We recommend Alex and Leak Hunters 100%.

Alex was great. Was able to schedule easily and he was on time, diagnosed the problem and fixed it. Great explanation to the problem and also the options to fix it.

We recently had an unexpected leak in our irrigation system that led to a significant amount of flooding in our backyard. Alex and his team were able to quickly come out and assess the issue. They did an awesome job in making the repairs. We also appreciated their help in identifying the source of a few other problems we were having with our irrigation system that will need to be addressed by our landscapers. All in all, I highly recommend this company if you want efficient and reliable repairs and friendly service.

Today was a very informative  day! Alex, came out and gave me a detailed analysis of my pool situation.  Which is necessary when you are a first time pool owner.

Let's just say the home we purchased  was from a seller that thought he knew more than the pool builder!!!

Either way, we started to notice a leak was happening and needed some help. We have a pool guy who told usnwe needed to hire a leak specialist which is how I found LeakHunters!

Very happy with the response time,  the thoroughness, the overall customer service.

Thank you for coming out today!

Professional, on time and honest!  Alex came out to determine if our custom pool had a leak or some other problem. I can't say enough about his professionalism and honesty. He's a rare find!!  I most definitely and very highly recommend him.

Andrew came out on short notice at the end of the day.  I had a difficult underground leak and he narrowed it down to an irrigation pipe, and then was able to find the exact spot that was leaking.

Andrew is a very nice guy, knows his stuff, and was very professional.

Fantastic experience with Leak Hunters, Alex is probably one of the most knowledgeable pool professionals I've met. His knowledge of how a pool is supposed to operate and the added tips he gave me on maintaining our pool was top notch. Thanks Alex, really appreciate your help.

Have not yet used, but highly impressed with the phone consult I just received.  We are going to try out a few suggestions and then give them a call if we can't figure it out.  Glad to know companies like this still exist!

Received a call from our pool company that they believed we had a leak in the cleaner line of our pool. I called Alex at Leak Hunters and he got me in the next day. I wasn't able to be there due to my work schedule which wasn't a problem for Alex. He called me as soon as he completed his diagnosis which was completed during the time frame we discussed. The problem was identified and marked. For simplicity I had Alex repair instead of finding another company. Alex returned the next day and repaired the site as expected. Both processes were easy and completed to my satisfaction. Although I never got the pleasure of meeting Alex first hand I have no hesitation in hiring him again should the unforeseen arise. Thanks again Alex!

My flume device was detecting 'leaks' for periods of time, 2 hours, 90 mins., etc. I had replaced my irrigation system before the notices started. I called Leak Hunters and they were able to explain by phone what was going on and solved my issue on the spot. No service call, no time off work to wait for an appointment. I can see why they have such stellar reviews. It is refreshing to find genuine experts who are just trying to make a living without fleecing customers. Thank you Leak Hunters I can rest easy now. Honest company, highly recommend.

I can't thank Alex enough for taking the time out of his day to discuss with me what I thought might be a pool leak.  He was very knowledgeable about pools and gave me his opinion of what may really be happening.  As such, I cancelled an appointment with another company who was going to charge me over $300 and not be responsible for any damages.  I feel very confident that if the pool builder doesn't remedy the problem, that Alex will!  Thank you Alex!

Alex provided exceptional expertise and customer service.  Fantastic experience and 100% recommend Leak Hunters to anyone that wants to deal with a high-quality company!

I'm so grateful for Alex and his Team!  

I had a leak in my pool for over a year and hired 3 other companies to find and repair the leak.  Needless to say, they did not.  I was provided false reports and the service was not that great.

I read all the Wonderful reviews about Alex so I decided to give him a try.
From the moment I spoke with Alex, I was sure I made the right choice.  Alex took the time to ask me the right questions and was able to assist me sooner than expected.

Alex and his Team are professional and kind and arrive to get the job done!
Alex detected the leak in less than an hour!  

I would definitely recommend Alex if you want professional service and accurate detection without any nonsense.

THANK YOU Alex!

We had been dealing with a high water bill for a few weeks and couldn't figure out the issue (irrigation vs pool vs pipes under the house) after having several different people check it out. My husband found Leak Hunters and we are so glad we gave them a call! Within 5 minutes, Alex knew what our issue was and spent a bunch of time talking to me about it and answering questions. It was such a relief to have the answers we needed and best of all, he was able to help us resolve it that day - no more high water bills! (And a new pool maintenance company lol)

Alex is amazing! My hot water heater went out and was leaking all over my garage. I called Alex and he was out and replacing my water heater in no time! He was quick, affordable and great to work with! I really recommend him for any of your plumbing needs!

Called Leak Hunters based on the reviews here on Yelp to find a leak in our pool. Alex was able to isolate the leak and recommended next steps. He was extremely professional and provided exceptional customer service. He always took the time to answer any questions I had to matter how much time it took. I found his prices to be fair and there were no hidden costs. I can't recommend his services enough.

I discovered a very minuscule leak in our outside main line, somewhere between the water meter and the side of our house, but needed it located before ripping up the entire 30+ foot span. I reached out to Alex after finding him on Yelp and he was able to get on the job within about an hour or so of my initial call, which was fantastic.

Because of the small magnitude of the leak, it was difficult to isolate but Alex kept at it, probably for a good two hours, eventually pinning it down near the side of our house and thankfully away from our recently redone front yard (which I really didn't want to rip up unless absolutely necessary). After getting the location from Alex, we had a plumber come out the next day to dig it up and search for the leak, testing the mettle of Alex's locating job.

It turned out that Alex was incredibly accurate, and his mark was quite literally right on top of the leak. We saved an enormous amount of trouble knowing where to dig from the get go, and had it fixed in much less time than it would have taken to re-pipe the entire main from the meter. It should go without saying that not knowing where the leak was, I would have been saddled with murderous hourly rates for the plumbers to ferret it out (or have them sub-contract another leak detection service with a huge premium), or been forced to simply dig up and replace the entire main line. The cost of doing a pin-point repair at the source of the leak was less than half the cost a new main line, so Alex's locating service paid for itself almost 10x over in saving me that difference.

I also have to add, the plumber was extremely impressed with the accuracy of the leak location Alex did, especially given the small magnitude of the leak, enough that he happily took down the name of the company for future reference.

Water leaks are never fun, and while better outside than inside, they're still an expensive endeavor that I hope not to experience again. That said, if there is a next time, I will certainly call Alex again and I highly recommend him and his service. He's a one man shop, very responsive, punctual and skilled at his craft. Not much more you can ask for!

We called Alex, our swimming pool was loosing about 3 of water a day. We talked it out and he instructed us to drain the pool. Alex came the day after the pool was drain and did some very comprehensive testing of all the plumbing. The test results showed that three of the pop up heads were cracked in the pool floor. We contracted CDC Pools to make the repairs. We refilled the pool with water and no more leaks. Alex went over the top to identify the problem and he even followed up with us during the repairs to make sure every thing was going correctly. Thank you Alex for all your expertises.
Jim

Alex and his team were amazing!  They were our second leak detection company I had to call out because the first one didn't identify the manifolds or identify where the exact leak was but gladly took our money.  By the time I got to Alex I was pretty exhausted with the process.  We knew we had a slab leak we just needed to find it so we could get a plumber to fix it.  Enter Alex... I called explained to him first company we called didn't apparently do everything they were supposed to and Alex assured me they would identify where the slab leak was as well as identify the manifolds so the plumber could do their job.  Alex was on time, less expensive than the company that didn't even do the job right the first time, and delivered on what he promised.  I'm so thankful for him.  Not only did he deliver on what he promised he would do, he also recommended an amazing plumber.  While having a slab leak was not an idea situation to be put in Alex helped put me at ease that there was a clear resolution.  I'm so thankful for Leak Hunters and would recommend them again and again. I can't speak highly enough about my experience with them.

Alex is wonderful!  He found the first leak in 5 minutes.  He found the 2nd leak soon after he made some necessary pool valve adjustments.  I also showed him my City of Phoenix water bill compared over time, which led him to find the most significant water problem.   It was with my water softener that was stuck in the regeneration mode.    Alex was polite and explained all 3 problems so that I could understand them.  His prices are also reasonable and money well spent!  Ultimately, his excellent service will save me money in the long run.

Great. They were happy to help point me in the right direction to fix my pool.

Alex (owner) is FANTASTIC! I had a leak in my pool's suction line. He not only answered my phone call immediately, but was able to come over the next day and find the leak location within a few minutes. He came back within a few days and fixed the cracked pipe without any problem. I would HIGHLY recommend Leak Hunters to track down your pool leaks. They are incredibly professional and reliable.

Alex really helped my husband out over the phone and got our pool jets working again. My husband thinks greatly of him and said it will be his go-to guy... we would recommend him and the company 100%. Great job! Thanks Alex!

I had a pool leak but couldn't figure out where. These guys came out fast and fixed it right on the spot! Would definitely use them again if I run into any future leaks.

Called about a leak in our backyard, and within 20 minutes he had it diagnosed. Very professional, punctual, and knowledgeable.

*Edit-Had my landscaper look at the leak and determined it was not where Leak hunters said it was, nor did I need to replace anything like it was recommended. Landscaper found a buried sprinkler head we didn't know was there and simply turned off the water to it.

Leak Hunters were great!  He showed up on time and detected my leak pretty quickly.  Plus he is cost conscious for the customer!  He had levels of checking for the leaks that were less costly to start with.  When he discovered the leak he gave me lots of options to fix it and again was very cost conscious on my options (some not including him being a part of) which was great!!!  Once he finds your leak - he can fix it too which I thought was awesome if I was going to take that option!  All around he was great and I would definitely recommend him!

Great job. Professional and reliable service. Very responsive and customer friendly. Highly recommended.

I called Leak Hunters because of their stellar reviews on Yelp. Alex, his brother and his son came to find a leak in our swimming pool. The pool contractor had tried to find the leak for several weeks and was unable to do so.

First off they were very polite and knowledgeable about their business. They used several pieces of equipment to find the leak. They used pressure testing and a listening device among other methods. They were very thorough.

They found the leak in a very short amount of time, maybe 30 minutes or so. It might've been less time.

They were very understanding, since we were late to our own appointment by 20 minutes. Alex had a very good attitude.
He is very easy to talk to and answered all of our questions and explained details In depth.

Overall it was a great experience and I give them an A+ for attitude, professionalism and integrity. I would highly recommend them without reservation and  use them again if there is ever a need.

So, I got a water bill indicating I used over 40K gallons of water in one month....did the bucket test and noticed my pool lost three inches of water in less than 24 hours.  Called Alex at Leak Hunters and set up an appointment.  Dude came out and located the leak in about ten minutes.  Alex fixed the leak on the spot in about a half-hour.  He was extremely professional and the price was fair.  I would never call on anyone for any future pool leaks (knock on wood....).  Leak Hunters is the bomb.  Out.

Our rental property had a underground pipe leak and caused loss of suction for my pool cleaner. Alex came in and performed leak test and replaced approximate 2'-0 long of  underground pipe. We are very satisfied with his service. The job was done without owner's presence,   and they provide 1 year warranty of their work. Honest and trustworthy business!

Leak Hunters was wonderful! We called to ask a few questions, told Leak Hunters about our extremely high water bill and within the hour Alex was at our house. We received a water bill from our water company for $1,500. Alex came to our home and discovered the meter numbers do not match and there was no sign of a leak anywhere on our property. He is extremely knowledgeable and professional. I recommend him for anybody who has questions about water usage, leaks, irrigation and pools. We are so grateful for Leak Hunters help!

These guys are fantastic, I sent out a request for quote from a couple places.  Alex responded quickly and was very fair on pricing and because he had a cancellation they came out same day.

They testing my system and found a couple leaks that are simple fixes.  Instead of trying to talk over my head he should me a place that needs a cap and another that needs to be retaped.  Super honest and didnt try to play the upsell game.  I was terrified with a pool leak this was going to be an expensive day, but Leak Hunters did a great job and were honest on the repairs.  Highly recommend!

Very nice and honest owner!  He came out and checked my pool equipment and said that it all looked good. Turned out I didn't have a leak it's just dark areas from the company that sprayed my weeds. He didn't need to spend hours checking or charge me bucks just the coming out fee. Highly recommend.

Leak Hunters were so great! We had a crack/leak in our pool pipe. They had a cancellation so got us in the next day! Super friendly, great customer service and very informative. They also provided a great referral! Thank you!

I was so worried my leak could not be found. My pool is massive and I have this amazing spa that flows into it from high above. I called Alex and he gave me set prices for each thing: pool, spa, equipment - he didn't ask me my zip code, or how big my pool was (to charge me more - like the other place did). No willy nilly numbers, he gave me firm, reasonable numbers (Im scottish so I appreciate that a lot) His prices were also about half what the leak company my pool-man company told me to use- and they required this huge process of basically an interview, an email - that never came- and signing a document, and then that other outfit was like 4 weeks out.)
So when I found Leak Hunters it was a no brainer. Alex was professional, could fit me in within 1 week, on-time, capable, personable, and most important, he found the leak and recommended two outfits to repair the leak. He also let me pay with chase quickpay - which I love. The spa was still leaking a little after the repair guys, and Alex came back out to re-test for leaks, at no additional fee (he has a 30 day warranty!) Low and behold, the leak was not all the way sealed, and he showed me where the die got sucked into the leak. Gotta have the repair guys back out. But 100% to Alex at Leak Hunters for detecting pool and spa leaks!!!

These guys are fantastic. I had an abnormally high water bill and they came out the next day. They did a thorough examination of my house and sprinkler/drip systems and showed me where I'm using my water. If you suspect you have a leak call them!

After being told by another company that I would have to wait one week, I called Leak Hunters and Alex was at my house within an hour. He quickly detected the source of a significant leak and gave us peace of mind at a time of great uncertainty. I highly recommend Alex and his son Christian! They are a great team and I'm glad I found them on Yelp!

Spoke to on phone. Very nice and helpful! Thanks so. Much for your help with pool leak detection

Reached out to Alex over a possible leak, and instead of charging me for coming out, he asked some questions on the phone to better understand the issue and then explained a little bit about pool mechanics that completely cleared up the problem! He told me that he could come out and charge for the visit, but he'd rather earn the money the honest way if there's a real issue he can help with. He has definitely earned our business the next time we have any problems with our pool!

I contacted Alex and made an appointment, 4 days later he came to check our pool for leaks.  He and his Son were so polite and friendly.  They got right to work and checked the plumbing system.  They were so professional and explained everything they found.  He even pointed out things we could fix on our own.  I would definitely recommend this company.  He was much cheaper than most companies I contacted.  Quick, trustworthy and financially affordable.  Thanks guys, I enjoyed our interaction!!

We are doing a remodel of our house.  We had our plumber (trusted, they do all our work) state we had a leak somewhere.  He recommended us to Alex.  Turned out to be the best call we could have made.  Alex came out and was able to determine it was not a leak in our pipes but our water softener.  So glad it was not more serious! Alex was very polite and informative!  Would not hesitate to recommend them to anyone!

Several homes in my development have had water leaks, including a neighbor across the street, so I thought it would be beneficial to see if I had one, too (my water bill had not jumped significantly though).  Alex contacted shortly after I contacted him through Yelp, then he was able to stop by a few days later.

I explained to him suspected areas where I thought there could be leaks (e.g., a past leak on the side of the house from the contractor that did my backyard).  He ran a pressure test and fortunately didn't find anything.  He also spent some time with me explaining ways I could reduce my water bill (e.g., reduce the drip system watering times for some zones).  When he left, he said they have a 30-day warranty so they would come back for free if a leak was discovered.  Overall, great & fast service.  I would definitely recommend Leak Hunters.

Couldn't be happier with this company! My wife Google'd them when we had a leak in our pool. They were prompt, courteous, and made us feel at ease the entire time. We even discovered that the leak had continued after they left. They came back the next week, free of charge, to patch the leak. It is now successfully patched and we cannot wait to recommend them to our friends should they need pool repairs. I'm happy to report that because of them, we were able to successfully remodel our pool with no issues. I can't recommend them enough. Alex was nothing but professional.

We thought that we either had a leak in our inground vinyl liner or in our piping under our cool deck as our water levels kept dropping. So we called Alex over at Leak Hunters. We were worried that he was going to find something that would run in the thousands to repair. Well he found nothing in those spots and was able to find the actual leak on the Filter Variable Flow Valve. Which is only going to run a couple hundred bucks. I really appreciated Alex work and honesty. Would highly recommend calling him if your having problem with your pool.

Responded to my request in a timely manner and even gave me a reference to someone who could help solve my issues.

Leak Hunters was fantastic. I found the company through Yelp after receiving an incredibly high water bill. The price to detect a leak is exactly what the market value is (I called about 3 different places and they all charged the same based on the specialized equipment that is used). The guy that owns the company was able to fit us in rather quickly. He was extremely personable and professional and was able to identify the exact location of the leak very quickly. He explained things to me at my request while he was working so I could become a better educated home owner. He also explained how our timer settings worked on our sprinkler system (where the leak was identified), helped me change them, and educated me on the various plants in our yard that would likely be the biggest issues for root damage to pipes. He definitely went above and beyond and we will most certainly use this company any time we have a leak.

Could not be more impressed or happier with the service. Upfront, no nonsense, and better than expected pricing. Would fully recommend and would call again first if we needed.

These guys were great -- super reliable & knew what they were doing inside and out.  I called due to a drop in my pool's dedicated vacuum line efficiency.  They pressure tested the line and system through to the filter and were spot on with their inspection throughout.  I'd highly recommend using Leak Hunters if you're concerned about any type of plumbling leak... it was clear to me that they've seen it all with these types of issues.

Thank you so much Alex for the prompt response and helping me to detect the leak on my hot tub. You were so generous with your time in helping me figure out the best and most cost effective means to repair it. I  will tell everyone I know with a pool about your amazing company.
Thank you again!!!!
Tina

SUPER helpful on the phone with me. Took the time to listen and give me valuable feedback. Felt confident the info was accurate after many other opinions.

On time, professional, and explained all they were doing to find a difficult pool leak.  Fair priced compared to others (maybe less).  Arrived and found the leak within 30 minutes, even helped dig a little to show me the problem.  Highly recommend.