How in the WORLD does iCrown homes have such a high yelp rating? Unfortunately, I found them on Yelp and despite a great initial meeting and quote from Gary (an owner?), things quickly fell completely apart after that. Bottom line: THEIR WORK IS ABSOLUTE GARBAGE.
I know how to do baseboards. However, it was important to me to pay someone to do it and do it perfectly, rather than my messing it up and making it look like only a fairly skilled DIYer did it. Unfortunately, I could have easily done a better job than Dana and his crew of 1 person who is allergic to cats and worried about his wife so that's why he didn't do a great job. Seriously, that is a quote. One, I have a cat. That's not a surprise. I don't care if you decided to staff my $2000 job with someone who is allergic. Two, someone wanting to spend time with their wife instead of on the job that I confirmed TWICE (but you no-showed for a measuring appointment, pushing it all back weeks) that is completely irrelevant to me. And, if you are so worried about something else, maybe you should get out of my house and let me hire a professional instead of slapping on paint and caulking with absolute reckless abandon. There were random nails all over my house, and their dirty with paint on it towel? On my light colored couch. Seriously, so professional.
When I questioned the worker on what, this is done? no, it looks terrible... and then I texted Gary (my initial contact), I received ZERO response. Multiple texts, attempted calls. ZERO RESPONSE. He sold the job and then didn't GAF.
Because of Gary/Dana and iCrown Homes, I had to buy paint (my cost), tape (my cost), more caulking (my cost), and paint two entire rooms (I'm disabled - thanks jerks) because I do not have matching paint for those rooms. Dana actually said to me he'd just slope some of the absolute wreck of a job of caulking that was almost an entire INCH above where it should have been since you don't have any touch-up paint?! Really?? Oh well, I guess this is what I'll do then... No, I don't have any touch-up paint. That's why I hired what I *thought* was a professional to do a professional job.
Dana also cleaned up his paintbrushes and caulk in my brand new bathroom sink. As he was leaving I asked him nicely to please cleanit up. He did...sort of...did a 5-year-old style job of cleaning it up, including using my expensive gray (not anymore!) towels. I am STILL finding little bits of paint and caulk to clean up all around the BRAND NEW (not anymore!) sink, bathroom, walls, floors, and so on.
More lies: per their website, No Deposits - You don't pay a dime until the job is complete. You can have peace of mind knowing that you don't need to hand over any amount of money until the job is complete. We wouldn't want to do that either. (exclusions apply on some special order materials) - they would not start work until I paid 50%. God do I wish I could take that back.
tl; dr: extremely EXTREMELY terrible work, unprofessional (no call no showed one appointment), took 4x as long since they had to come back and attempt to fix the disastrous work I did. It came with an attitude. AVOID AVOID AVOID
See pics of the initially completed work yeah that looks good to me, maybe you're being a perfectionist and then 2 entire days of clumsy fixes that still look like crap.
FINAL WORDS: They are NOT a ROC company. Stupid me, I did not search. I asked and Gary lied to my face in my own home.
I did not look it up on the state's website. DO NOT BE SUCKERED.