Ken answered my call after 5pm on a Monday evening and we scheduled work for the next day. He called on his way as he said he would and arrived with a fully equipped van and his own tools to handle the job, as well as a selection of light bulbs for my ceiling fan. The work was done quickly and to my satisfaction and while he was here he also cleared a drain in my bathtub and installed a wall holder for toilet paper, successfully covering holes in the wall from my own feeble attempts. He was kind, courteous, and did a great job. I recommend him to you without reservation.