Going Green Solar

Have over a year my solar panels, water heater, sealed my air ducts, insulated my roof since my house is old. Electric savings are evident and it was a great investment. I recommend people to do their research and go solar if you plan to stay in your house for a while.

They fail to tell people how often they have changed staff, has a very high turnover rate.  If you apply for a call center position it's actually a Telemarketing Job you'll be calling people for reps to go to someone's home and try to push a same day sale and if you don't get enough demos to your appointment ratio they will terminate you.  Not a secure job in any of their positions.  They also go by Going Green Solar and National Clean Energy, do your research before applying or buying from the company there are other solar companies with better rates if you wanna go solar!

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This review is based on 6 years of having a Solar Hot Water Heater installed, service (both warranty and non-warranty) and includes all issues with the company. Now, if there was a way to give Negative Stars, this company would get it.

Now, unlike several other reviews that said the company is "Leads Generation Company", I didn't get this feeling at all. As, I contacted them for SOLAR ELECTRIC.

I made the appointment and the Sales Rep (sorry, don't remember his name), showed up. After going through the presentation, turns out that they said, "You have to have a SOLAR HOT WATER HEATER installed first, before going Solar Electric". Boy, I sure wish that I had checked into that better.*

Well, here's what the final results were: Duct Sealing and a 3-Panel, 2-Tank System for $9,200.00. :o

Here's what we got: Duct Sealing (FANTASTIC- 5 Stars); allowed me to increase my thermostat setting to 80-81), Instant Hot Water (NOT), $80.00/month savings (lucky to see $20.00) and a 2-Tank System (initially, only 1 installed because my old tank wast only 6 years old. But after contacting the Company President, the 2nd Tank was installed at no charge. So, I'm thankful).

What has happened since:
1) The "FLO" (tank needs filling) Code error comes on about once a year (prior to 2017). While under Warranty, it was still a bit of a hassle to get resolved because Going Green Solar told me that I had to contact the system supplier, which was FABCO. But, once out of Warranty, I had to pay the company who installed it $150.00 per service call. :o Luckily, the tech showed my how to do it myself and it's pretty simple to do. But, takes time since I had to use the outside hose. AND, it's hot work during the summer time.

2) in Jun 2016, the Power Supply went out. That was a $225.00 job.

3) Also in 2016, I noticed that the FLO Code error was coming on more frequently; 3x So, in October, I had the installer come out. Turns out the Panels were leaking. Now, the panels were under warranty. But, the labor was $450.00.

4) After purging the tanks on Jan 1, 2017 the FLO code error came on again in February. Fortunately, I was able to find and purchase a "Faucet to Hose" adapter and this makes filling the tank from indoors easy, cool and quick. However, the FLO code has come on 6 more times since then. :?

Since the original installer failed to return my call, I went with another company for a $95.00 service fee. And, while there is no evidence of leakage (thank goodness), there is a problem. So, the tech and I discussed ways to where I can try and resolve it. But, I'll have to wait until the FLO error shows up.

5) EDIT 7/20/17: Again, after purging and filling the tanks on 7/1, the FLO code error has come on 4 more times since (total this year, 11) 7/11. I don't know if the system gets a bubble in it that effects this, or what. Needless to say, with the $ spent so far, I didn't contact anyone.

So, at a cost to date of $10,120.00 and provided nothing else happens (doubtful), it will take another 36 years before the system pays for itself. And, since I'm 56, I doubt if I will live to see that!

Will I be able to get Solar Electric? Sure, but, will I? I don't know. I got to figure if it's really worth it, or not.

*So, if ANY company tells you that you NEED a Solar Hot Water Heater system installed first, FIND another company.

I have been getting several calls a day from Going Green Solar for the past few months. I have requested repeatedly to get them to stop calling me. I tell them to "Please put me on your do not call..." and they hang up the phone before I can say "list".

The company is strictly a leads generation company. Any company that conducts themselves in this manner is not deserving of trust.

Currently I have over 5 different numbers blocked for "Going Green Solar" .  With every number my wife and I told this company "We are not interested.  Please do not call again. "

Do yourself a favor and read the seven reviews for this AZ based company.  All of them have one or maybe two reviews and no friends since 2009.  Seven people must have woke up one day and said "Wow, Going Green Solar is so good I want to do one review for this company and for only this company and I will never find any friends for the next 5 years."

They keep calling ALL DAY LONG (6+ times) and hanging up on my machine CallerID isn't even listing their business name - just a number!).  I yelled at them today to stop calling when I picked up - and 2 hours later: THEY CALLED AGAIN!!  I would NOT recommend a company who thinks so little of their "future" clients - obviously a HUGE SCAM!!  STAY AWAY!!!!!!   NIOTE:  look up on Google: 602-888-4983 for the HUNDREDS of complaints about their business!

This is a scam company, they are only a call center.  I have also blocked about 5 numbers from this company and reported them on the DoNotCall registry.

Update - got another call today from them, and when I tried to tell them I was on the DNC List, I was told not to interrupt them while they were talking!  Things went downhill from there! if I could rate them in negative numbers, I would!