Fusion Power

We have been talking to a lot of companies about solar, but this was the first company that we felt confident in getting a solar system. Our sales person was informative, patient and able to provide effective explanations for all our options. In addition, we were given the opportunity to tour their facility in Chandler.  We were impressed by their operation and the explanation of the process from planning and design, installation and support.  They have their own trucks for service and installation. Part of their service is removal and reinstalling in case of roof repair.  All of their personnel were professional and efficient at each stage of the process. A project manager was assigned. The only hiccup we encountered was getting our system activated once installed.  That was our city inspector process, and not the fault of Fusion - in fact, they sent an electrician to meet the inspector to resolve the questions on our site. That's dedication! We are now up and running!  Our only disappointment was the time between the completion of the installation and when we were connected to the power company, but that's the downside to living in a small rural town.  We were very grateful to the Fusion team for keeping us in the loop on the situation.

Stay away from this company. Their salesman Justin lied to us about several things and now will not return our ph There are now seone calls. They will tell you anything just to get your business. Included with the solar installation they were suppose to have bird protection installed to keep the birds from roosting under the solar panels. We have called the company several times, have sent numerous emails and they continue to ignore us. If we do not have the bird protection installed like was promised by the next payment due we will let the finance company know why we are not paying any payments until the job promised has been completely finished. If this doesn't bring about getting this done then we will be going to court. Do Not Fall for this companies lies.

I'm an actual customer (not someone complaining about a salesman knocking on my door).   I'm very happy with how my recent installation went with Fusion Power.  I even made a video about my experience--
youtu.be/Z16S-fZHj6I

Awesome Company.   Upfront with everything, honest strait forward Sales Rep.   I always was able to get ahold of someone to answer my questions!

Great company to work with. Unmatched customer service and took care of all my needs.

Everything went super smooth and efficient. Everyone we had contact with was super helpful and courteous. The installation went smooth and the guys had us laughing all day. Would highly recommend them to all our neighbors and friends.

We went with Fusion Power on not one, but two houses. My advice? Do not get solar panels unless you have the money to pay off the loan in a few years or you will see very little to no savings as a whole. I like Fusion Power in general, although it can be challenging to get in contact with them at times, and we are saving money on our electric bills. Unfortunately, every dime of that savings goes towards the solar panel loans, making our net savings each month a zero or in some cases, in the negative. I would never have gone Solar unless if I didn't know I would have these loans paid off years before they normally would be so we will eventually see the savings. But those who live paycheck to paycheck will not because by the time they get done paying off the loan, the solar panels will more than likely need to be replaced with new ones. So please keep this in mind when making your decision to go solar.

Trespassing to leave their garbage on my walkway to my porch passing through my gate with NO SOLICITING sign posted on gate. Reading no soliciting sign on gate outloud!  No soliciting posted on front neighborhoods gate. You think that makes me want to do business with you?!

Ok we got a call from one of the managers and he was able to make it right with the EV install- I can't say enough about the install crews they were very clean and organized- everything done to code- SRP tech mentioned he never has to worry about Fusion Power as they get it done right the first time!

If you don't like unsolicited robo calls to your cell phone and aggressive and smart mouthed telemarketers on the other end when you answer one of their many calls, then don't use this company.  My cell phone number has been on the national Do Not Call Registry since 2020, but this company called me anyways, repeatedly, and left voicemails when I did not answer their calls.  They used an autodialer (robocaller) to call my cell phone in violation of the TCPA.  I told them both verbally and in writing to put me on their Do Not Call List.  They kept calling me anyways and got very sassy with me on the phone.  They are unethical, unprofessional, and not nice people to deal with.  Their outgoing phone number keeps changing making it nearly impossible to block their calls if you still want to be able to get calls from outside of your phone's contact list for businesses purposes.  I did not like them tying up my phone line with their robocalls about something (solar power) that I do not personally want.  That does not seem to be a good enough answer to them.  They will not take " No "  for an answer.  They just keep badgering you and trying to force you into dealing with them.  Until you start filing complaints against them.  We'll see if that keeps them from calling.

TGrybwwFusion Power saved my family thousands of dollars wirh no out of pocket cost.  I started saving money from day one with their solar program just like they said  we would !

Awesome family owned and operated company!

Amazing organization! Positive environment and great core values! Will refer many friends and family.

Absolutely love this company.  They are so good at making things happen smoothly and efficiently.

Really great people to work with. Take the time to listen to the customer and do a prompt and quality job. Would recommend them every time.

Jerk showed up last year and was pushy and rude.  2 different guys showed up the other day and were nice until I asked them to leave their card (Which they did not have) because I read some really bad reviews.  Then they got rude.

One review said "Do not even open your door to "Fusion Power Solar".  I agree.  That is probably why they do not show the logo.

My Nextdoor.com is going crazy over these same guys in nearby neighborhoods.  One lady has him on her Ring Doorbell 3 different times.  Waving and trying to get her to answer the door, while she was at work.

Do not go to this company. There are plenty of other solar companies that probably respond back. We had to wait 6 months!! For our solar to be turned on. Not kidding. This process takes 6 weeks, maybe more but with this horrible no communication company it took 6 months! They are fast to have you sign but after that ..good luck getting call backs or help. We went through to representatives and we thought ok maybe it's just one , nope this is their practice. I sent text, calls no one responses and when they do they blame their company or TEP and that is crazy cause TEP makes money soooo who is to blame. I am trying to be helpful to warn others!! Do not go with this company

Absolute scam! We spent tons of time with a salesperson (Sean, cell phone # 602-903-0214) and chose to move forward with them and then never heard from them again. No need to retain an attorney to figure everything out contractually. Anyone who has a similar view, ping me, and we can move forward with a class action lawsuit.

Great customer service and a professional experience. They kept me informed on the entire process and I have recommended this company to my family

Fusion Power did an excellent job. This was my first time getting solar panels installed and they educated and walked me through the process from day 1 to completion. Communication was excellent, they followed up with me throughout the process all the way up until instalation was complete and made sure I was satisfied. I highly recommend Fusion Power for anyone looking for solar panels.

Another person showed up to my door from this company after sending the vandalism video to manager and being promised that my house would be taken off their list. This company really doesn't know what they are doing so I'd hate to find out what it would be like if I was an actual customer.

Fusion Power is excellent! They installed my solar system quickly, after applying for all the proper permits. They were quick, efficient, communicative and the panels look great !  I would highly recommend this company and my salespeople Bill and Rafi!

"Ian" identified himself as being from Irving like that was supposed to impress me as if he's Ryan Reynolds. Cold calling the day before Christmas Eve and wouldn't or couldn't understand that he was speaking to the wrong person. He kept going on like I was the homeowner and wouldn't shut up trying to sell solar.  I have contacted the BBB (they have 2.89 stars) and FCC as it is illegal to call someone in which I haven't contacted nor done business with in the past 18 months. These telemarketers have got to be stopped interfering and disrupting peoples lives.

I WAS a potential customer the moment their salesman Grant rang my doorbell even though I have a NO SOLICITING sign on my door. They start off saying they aren't there to sell anything and that's why they can ignore the "NO SOLICITING" signs. The truth is they want you to buy their solar panels. I will never do business with a company that does not respect the privacy of individuals. If they don't respect your privacy at your front door, what makes you think they won't sell off your information?

Do not ever hire a company with dishonorable business practices that completely ignores your privacy.

PS: This is the fourth time I've posted this review. I will continue posting this review every time it gets taken down. People have the right to know about the business practices of companies like this and how they completely ignore your requests to be left alone.

ATTN YELP TEAM: If I interact with a representative of a company, I am a customer with first hand experience, whether I buy their product or not. Stop removing negative comments from a dishonest company.

First of all, this employee name Joshua Bernard- one of representatives is bad at explaining the service. Second , this company charge way too much. I asked for a quote and I got 69,000$ for my solar panels and yet, other companies are charging me way less. This is a scam. The reps needs to be trained not only products that they sell, but also ethics training since it look like they are racist. I am an Asian Black woman, and the fact that I didn't sign the supposedly "quote" but I know it a contract, he simply replied that I don't understand because I'm black. Like why is this company even exist? When they hire racist , pushy, rude employees?

I don't recommend this company. I don't even wanna give a single star.

If your a manager reading this- please feel free to call me! Because this review is legitimate

Went with Fusion Power for solar in my new home. They did a great job of getting everything taken care. I had zero issues with them. Fusion Power offers a free Aeroseal with the solar installment. Fusion Power should fire whoever they hire for the aeroseal. The first day the Aeroseal people came out, they said they would have to comeback the following day because they couldn't get a good seal. The second day they had the same issue. The third day the "supervisor" showed up to get the proper seal. I was told their machine was malfunctioning after spending 3 hours setting everything up. I kindly told them to just install my vents back (missing screws) and informed them that I didn't want the aeroseal anymore. Fast forward to summer time... My home is not cooling. Hire Chas Roberts to come out and they had me go up to the attic with them and showed me how the ductwork was all messed up. Had the aeroseal people come out and attach everything back up. Fast forward to this year and I'm having the same issue. They did a crap job zip tying the ductwork. If fusion offers the aeroseal, STAY AWAY!!!!!!!

By far the worst experience I have ever had with a company who I have done business with. I had questions regarding my service and solar output, so I called my sales rep, Luke Ward, to see if he could help explain. After leaving 5 voicemail and 2 emails without a single reply, I decided to call the corporate office. I spent 2 weeks being told by someone named Karen, that they were very busy and that someone would call me back. 2 weeks, zero phone calls. I finally got Karen to connect me to a higher up. I spoke to Jason Gallagher, COO of the company, and shared the lack of response from Luke Ward. I also asked him to set up a call between myself, the COO, and Luke Ward , in order to get some answers. Mr. Gallagher said, "I will see if Luke is open to that". I was shocked and told him that I would hope the COO of the company could get a sales rep to take my call. He also told me that I would get a call back the next day. It has now even another 3 weeks, (now a total of 7 weeks) and I have yet to receive a call back from anyone. There are many solar companies out there to choose from, my suggestion is to steer clear of Fusion Power and their pathetic customer service.

On a separate note, Luke Ward told me at our initial meeting and contract signing that I would receive a $5000 refund check when I did my tax returns. That statement was not true. It is a credit against your tax liability. Being self employed and having many write offs, I received a tax credit of $151 this year and there is very little chance that I will be able to use the rest of that credit before it expires.

Salesman lies, I told him two weeks ago I was not interested because of all the bad reviews.  He stopped by today and told me about all the neighbors had great things to say.  But that's not what the neighbors were telling me.   Save your money and time avoid these guys.

Pushy door to door sales for a scam service. Hard pass. Had to slam the door in their faces.

Do not use Fusion Power when purchasing solar. Back in September we were approved for financing with Fusion Powers finance company and all was good to go!! Here it is now November and no solar and now not approved through finance company anymore.

With repeated phone conversations and text messages with our salesman Luke could never get reasoning as to why? Finance company kept wanting my husbands W-2s. Come to find out finally, the reason for not approving was because my name was put on the credit application first and my husbands second. I do not work and the salesman put my husbands income for me- showing I made the income.

Bottom line- it shouldn't take repeated phone calls to finance company, Luke at Fusion Power, and text messages to Luke to see what is going on. Company is not on the ball with when it comes to customer service. I even texted last night 11/10/2020 Luke our salesman wanting the owner of the company's name and number!! Still no response.

After reading other reviews on Fusion Power, I am glad we didn't end up getting the solar installed. Company seems to have issues with salesmen and customer service!!

I have a no soliciting sign on my front door. Matt Tidwell continued to knock and ring my bell. I came out thinking I may have had my expected package arrive. He had walked away and came back moments later to harass me about this company. Please be advised these sales men do not respect a No Soliciting sign or the privacy of one's home. There's no way I would ever support a company who has people like this trying to tell me they are "selling" me something. If you're knocking on my door and giving me your contact card... you're selling something.. please respect a no soliciting sign.

Scammers, not even in same state as me anymore, yet keep sending harassing phone calls. When I told them not to call me again or I'd report them the woman laughed and said "go right ahead"

They have called my home several times and hung up on me when I told them I was not interested. I do support companies that use harassing and manipulative tactics. There is a reason they have such horrible reviews.

READ THE REVIEWS and STAY AWAY!!!  Fusion Power employee came to the door today and rang the doorbell twice when we didn't open it the first time. When I did come to the door, I told the salesman right out front I wasn't interested. His response was, "Interested in what?" .... anything he was selling, was what I told him..."How do you know what I am selling?" was his response. (it was written on his shirt - not that he bothered to tell me)...it all spiraled downhill from there.  I then asked him to leave and again told him I wasn't interested, and he wanted to argue some more and had to ask him again to get off my lawn!!!  The guy was ultra-pushy with a sour attitude with a potential NEW customer, me? I can't imagine how their customer service is after they have your money. There are many solar companies to choose from here in Arizona. These guys are unprofessional, rude and don't respect your time, property or listen. Go solar, just not with Fusion Power...

Scott the solar rep stated all i would pay is the price for electricity
just  an average a on my bill. Just pay the installation cost of 2k for the panels for 10 years. I signed the Documents the night. Three weeks later my ten year payment plan is now twenty years. My payment is now three times more then i am paying without solar. What a big loss! i cant sell my house until my solar is paid for. We are screwed! Don't waste your money! So much for saving the environment.

The installation of solar panels on my roof was completed on February 9, 2021.  I'm still waiting for the system to be turned on.  On April 11, I received an e-mail from APS that said:

"There are fourteen days left to interconnect this generating system for application #APS-155231 for PV Only located at 727 W WINDSOR AVE PHOENIX, AZ 85007 .
If the installation is not completed, application #APS-155231 will be canceled. A new application will be required in order to proceed with the interconnection."

I've called repeatedly for an explanation, but to no avail.  Communication from Fusion has been close to non-existent.  On the positive side, the Titan Solar team that did the installation worked efficiently and cleaned up after themselves.  Customer service is abysmal so far.  There's zero follow-up.

I can't' evaluate the system or its performance because I STILL DON"T HAVE interconnection.  Slick sales presentation but very poor delivery.  I'm disappointed and disgusted.

Fusion Power is a world class Solar System installer.  I was treated like family and all of my questions were answered with no BS. I would rather have someone knock at my door and show me savings then get blasted by telemarketing.

I met with two sales reps about 1.5 weeks ago and was given an amazing picture of what their solar setup could do. My max SRP bill over the summer would be $100 and there would be several months of $0 due to SRP. All for a $218 monthly payment for the solar array on SRP's E-27 plan. I signed on with them the same day. I soon started doing research and getting other quotes after I noticed no other calculator (including SRP's) showed savings anywhere near what they promised. And from a math standpoint, it just didn't add up. There's no just way a 16.3kw system on a 4,000 sqft house would result in the type of savings they described, especially on the E-27 plan. I'd still be looking at ~$350+ during the brutal summer months and around $50 for the winter months. On top of that they signed me on to a $63K loan for it, not explaining that they picked a plan where I would pay almost $15K to buy a 0.99% rate (20yr loan) - even though I said I'd be paying it off early (6-7 years).

I'm very glad I did the research and cancelled with them before it was too late. I chose another solar company instead who was honest and provided a better approach to energy management (Nerd Power). Buying solar makes sense for us given how long we'll be in the home and there are great savings, so there's no need for such deceitful sales tactics from Fusion, but I've heard this pretty common for them unfortunately. I have a friend who signed on with them and after talking with him it seems they sold him the same incorrect info.

Fantastic experience. I learned so much about Solar and how it could help my family. So glad I finally decided to make the change. No more messed up rate hikes for me!  Thank you Fusion.

Fusion Power is a great solar company. Our consultant, Chad was knowledgeable about their product and there was no pressure. Their installation team was awesome! Thank you Fusion Power

Bad customer service trying to scam and sign a contract telling me that it was only a quote, the guy Joshua Benard got mad because we didnt sign the agreement of 69000 , super bad experience with this guy , he told us that maybe because we are mexicans we didnt understand

They called my cellphone 5 times, unsolicited telemarketing. I am a busy anesthesiologist so the calls came at inopportune times. I even blocked their number and they still got through. These kind of low life companies suck. Don't trust them. The are stacking their reviews with fake 5 stars.

This morning two young men (maybe 19 or 20) rang my doorbell. This is during our stay home order but I was expecting a drop off delivery. When I opened the door they were standing not two feet away without masks in their blue polos. I backed up quickly and asked them to leave. This is not good business sense or good common sense. No sale.

I had a call with one of your agents today in order to discuss options. He brought on another agent to assist. When the agent got on the phone, he requested my user and password for APS. No credible business would ever do this. He continued to state that he couldn't do anything on my account with the information. I laughed and explained I would NEVER EVER give my information over the phone. Apparently he thought I was off the line and he was speaking with his coworker and continued to say: "There he goes. WHAT. A. PIECE OF SH#$! WHAT A TOOL! WHAT A PIECE OF SH@#!. I stated that I was still on the line and he continued with his rant. The original agent came back and stated he hadn't heard the last part. We spoke for a bit and told him we would not be doing business. He was understanding and said he would escalate the issue. However, the original agent should be fired immediately.

While I never do this, I will be spreading the word of this incident as much as I can. There is no way anyone should be doing business with anyone that speaks about the customers in that way.

Your phone reps suck.  I was hung up on for confirming you were selling solar.  WTF is wrong with your phone people.  Now I'm being harassed from 480-660-2004.  Keep it up and I will call the police.  Yes I do have proof.

These guys are great at robo calls and even rude when you explain the Federal Do Not Call List.

Nothing but great things to say about this company.  The power consultants they send out to see you are great at what they do and were very patient in explaining the whole process that takes place when going solar.
I have already referred two people to this company and they are extremely pleased as well. Thank you Fusion Power.

This is the WORST customer service I have ever had the displeasure of dealing with. They were all happy and attentive during the installation phase but once the install took place it's as if I was on my own.

System issues during the first month of use basically increased my electrical bill $130. I had to pay the entire APS bill because the system was not producing electricity and then I had to pay these people the $130 monthly fee.

I was contacted by their "escalation department" and they wanted me to send in a copy of my APS bill to help. I talked to them on the phone, emailed three times and have yet to receive a return call in the past three weeks!

I WOULD AVOID THIS COMPANY! I am taking my contract to a lawyer to see if there is a way to terminate.

7 months of frustration, outright lies, miscommunication, no communication, and stress, but finally if APS will ever get someone out to our home and inspect, we should have solar. 1st I can tell you that if ANYONE from Divine Energy ( supposedly a subsidiary of Vector Energy, which Fusion Power Co is also) contacts you, hang up your phone and run. Divine Solutions Energy are dirty dog liars, 100 percent, those guys should be selling junk used cars off of Van Buren with a side of dope and hookers. But instead they will use the President of Divine Solutions, Brandon Sanchez', service in the US Marine Corp  as a sales tactic ( its to bad this guy did not learn anything about morals, customer service, or ethics while he served) to sell solar. After months of run around, calls ignored and unreturned, no communication from Divine at all, I finally got ahold of " Trevor" who was my "new account manager" and "going to get this project moving forward ", I informed Trevor that my solar finance company, Mosaic, was fairly animated about the fact that my first payments were coming due. He told me not to worry, as the solar had not been installed yet, no payments were due. Mosaic however had written the check to Fusion Power Co. and that check had been cashed, so solar or not, my payments were due. It was at this time I was given no other choice than to begin speaking with an attorney. My wife, who is pretty savvy in the legal field herself, got Trevor from Divine to cough up contacts for Fusion Power Co. ( mind you we had attempted contact with FPC via the contacts available at the website several times prior). She was finally able to make a direct contact with an engineer named Mark, Mark then walked into CEO of Fusion Power Co. Jared Gillespie's office with my wife on the phone and informed him that there was a problem. Jared and his team seemed quite caught off guard that this project had gotten so far off track and were under the impression that it was us, the customer,  that had been the wrench in the gears. We were moved to the front of the line immediately. We were finally given the information that the location of our array could not be used due to the slope of the hill it was to be ground mounted at, something Divine had assured us from day 1 was not an issue. We then came to terms on a different location and began moving forward, dealing with Fusion rather than Divine. Fusion Power agreed to cover our loan payments until our system was installed, however the accounting department  had their own troubles and could not seem to navigate the differences between physical and mailing addresses.  On 12/22/21 I met the install crew in my driveway and refused to allow access to my property until I had the 2 payments that were owed to me in my hand. The install crew were GREAT!! Mike and his guys were very good, fast and professional.  Dominic, the coordinator/super for the install was very good, especially under the circumstances, e.g. he handled an irate and armed customer face to face very well. We will have to see how the next 25 years goes now I suppose, however I do not have high hopes, thus I have an attorney on retainer just in case. Would I recommend Fusion Power Co to my friends and family? No. Am I still considering my legal options with Divine Solutions? Yes. Did I ever receive any of the "perks" that were supposed to be a part of my transaction? No.

I met with another solar company before & I didn't move fwd. Then I met Jeff & Faith. They were pleasant to be around & I felt comfortable & confident moving fwd with Fusion Power knowing that they don't use sub contractors. They made everything simple & easy to understand. Im happy to be going green with a sustainable solution that lasts for generations.

I am never the person to leave a review but this was one of the worst customer service experiences I've ever had and I will never work with this company. Two salesmen came to my house and informed me that I needed to have my husband present at the meeting for them to discuss installing solar panels at my house. They said that this is a policy they have where both owners should be present. I called the customer service line to hear more about this policy that requires both homeowners to be present at the meeting. When I explained that my husband and I work separate shifts and getting us together during the day would be a challenge, they explained that he could be present on the phone or zoom for the meeting. When I asked if it would be possible for my husband to do the meeting without me present, the representative said "that would be fine." I then asked to speak to the customer service representative's supervisor about this "policy" who apologized for my "misunderstanding," not how their policy is implemented, and that as I'd cancelled my appointment with the technicians, it wasn't an issue. I'm flabbergasted that they would call something a policy that somehow only applies to me and not my husband. I will absolutely pay more money to work with another company that does not have these discriminatory and sexist practices.

Fusion solar Power
Despite having a huge No Solicitation sign, jack off from company still rings bell and harasses me twice !
Was surprised to learn it was an actual company.  Fuck off, Fusion Power.
WHAT. A. PIECE OF SH#$! WHAT A TOOL! WHAT A PIECE OF SH@#!
No credible business would ever do this.
1465 N Fiesta Blvd 106                   Fusion Solar, LLC
Gilbert, AZ 85233
Phone number (844) 387-6797   Jared Gillespie, President  scammer

Despite having a huge No Solicitation sign, jack off from company still rings bell and harasses me !

Great company to work for and do business with! Fusion helps every step of the way in making sure projects are being carried out in a timely manner and they do a great job at communicating with homeowners. I would recommend them to anyone and everyone. Sounds like these bad reviews are coming from someone who woke up on the wrong side of the bed. These guys are the best!

The salesman's explanation was good.  However the promised $350 for friend's referral gift card has never been paid in spite of four phone calls from me to Fusion Power. The installation was excellent.  But if the printed promise of a referral gift card is not honored, what else will come up.  The manager has never called me back. FOUR phone calls!  Be sure to check them out thoroughly.  I am going to report them to Costco who recommended them.

The sales pitch wound up being better than the installation which was fraught with all sorts of problems, including the technicians monkeying with our irrigation system as well as knocking out our cable service. In the aftermath we had billing problems and finally after all was said and done, Fusion had the nerve to place an unauthorized yard sign in front of the house, something that is a big no-no for our HOA.

I wanted others to know I scheduled a Monday appointment for 9am. When it was 9:40am and no one arrived, I phoned to ask what happened. I was told they would find out and immediately call me back. I never received a call and no Fusion rep showed up.  We have since decided to go with another company- Titan Solar - who have been great to work with.

I work nights, and despite having two No Soliciting signs on my property, their rep. Scott, comes and rings the doorbell and tries his sales pitch. I mention the signs, and he says he's "not trying to sell me anything that I don't already buy" -Apparently, too ignorant to understand the meaning of Soliciting. Completely inappropriate business practices.

Door bell rings. I have a no solicitor sign on the door. Hmm I wonder who it is, I am not expecting anyone. I go to the door and its a random guy with a clip board. Hmmmm this is odd. I ask what I can do for him. He introduces himself and asks if I am interested in solar energy. I point to the sign that says no soliciting. He then claims that he is just doing a "study". I ask for some ID from his company (Fusion Power).  He gives me a fast talking pre-canned explanation of how he does not need ID and nor does he need to obey the no soliciting sign. I reply with a suggestion that he does need a "Peddler, solicitor and transient merchant license" as per city of Mesa code 5-8-2. I further explain that if in fact he is doing a study, he still needs a license as a door to door "study" is canvassing, which requires a license. Poor guy knew he was in the wrong, but of course, he doubled down and continued to belabor the point. I then advised him to leave the premises. He got a bit huffy at that one. Not a great introduction to Fusion Power as a company.  A couple of texts to the neighbors around me and they too sent him packing. I would guess that at least 7 or 8 households now have a bad taste for Fusion Power due to the antics of this one sales guy.

If their door to door sales reps are any indication of character of this company I'd be very Leary. At 3PM today two reps knocked on my door. I have a very obvious NO SOLICITING sign right on my door. I open the door say hello and ask them to respect my wishes to not be bothered. "We aren't selling anything" is the response I get. So we continue the back and forth and after about 30 seconds one of the guys starts swearing at me. Four letter words that's start with F. This is all happening right on my front porch, yelling at me because I don't want whatever they're selling. This continues for a few more and after they yelled that I should "Go down to the elementary school and gets some girls"  and went inside and called the police. Yes it got that bad. I actually called the police on them. I called the company as well but, as you might expect, I've gotten no response. Frankly after reading all the other posts about this company I'll be shocked if I do. I'm wondering if some media exposure would help....

Great company that went above and beyond to help find me a solar system that would effectively meet my needs and save me money on my power bill.

My wife works here and she could not be happier. They take care of their people and provide a fun and professional workplace from everything she says. I'm glad she found a place to work at where she feels at home like Fusion Power!

Fast quote, with multiple options presented. Was able to get a much better option than that of competitors in my area. Very happy with the process.

Rude and unprofessional. I applied to this company through indeed because I'm relocating from out of state. After applying I read up on this company and found all the bad reviews which made me hesitant to go through with the interview. They had called me which I had missed so they left me a message with their company name, interview, address, etc. they left no name or details other than that so I assumed it was a phone interview. It is covid so most places are not doing in person interviews, they had not given me any names to ask for, and my resume said I'm from out of state making it impossible for me to do any in person interview. So naturally I didn't assume it was in person. It turned out to be in person which was my fault, I should have clarified the details. But they should have read my resume as well before. But their responses were very short and rude. I had contacted them after not receiving a call like I had expected to. Their only responses were "you didn't show up" "no it was in person" "we will not be moving forward with you" etc. All good I understand how this miscommunication was probably frustrating but these people need to reevaluate their temper, manners, and how they communicate with people.

Fusion Power is a great company with amazing products, pricing and customer service.  I love the fact that they have the ability to find the right product for the right home owner and at the right price. I've dealt with other companies and you can never tell if they have your best interests at heart.  All the employees at Fusion care so much about the families they work with and do everything they can to ensure a great experience and exceptional savings.

We allowed them into our house in Sun City West AZ. to discuss solar.......big mistake. We heard them out etc. including their statement 'you can cancel anytime up to the installation date'.  I've worked in construction most of my life and I got to thinking how much trouble they could cause to my roof......that did it and I called them 2 days later and cancelled, I talked to Jacob, the sales guy that originally came to my house.(Actually I called twice and sent two emails)  A day  later, I found a guy in my backyard trying to get into my meter box.....I told him the deal was off and he left.  BUT, today, almost two weeks later I get another email telling me my inspection in scheduled.  I sent it back with another cancellation notice on it and it was returned to me as undeliverable.  I'd better not catch anyone on my roof trying to install anything there. STAY CLEAR OF FUSION POWER......I'm convinced its trouble. Gary