Freedom Forever

Stay away from these people.  

My experience is nothing but bad, and that's an understatement.

It took many months to get my system installed and then turned on.
The side of my house has more boxes than an Amazon truck (slightly exagerated).
Production isn't enough to power my house for the year.  I'm writing checks to APS (my power company) from December until March with no solar check at the end of the year to offset those payments.

My salesman wrote down a guaranteed annual production number in front of me.  At no time do I remember that he told me the real number guaranteed was 85% of that number.  I mean what are these people doing.

I believe it's called bait and switch and if it's not illegal it should be.  It's underhanded and misleading.  To write down a number in front of the customer and then change it to 85% of that number in the fine print is just wrong.

I'm sorry I ever recommended this company to anyone.  

Buyer Beware!

I am an attorney in Arizona and am the Power of Attorney for my cousin and her husband who are in their early eighties.  Both do not have legal capacity to enter into contracts.  I have their Power of Attorney.  They employ 24 hour care givers and it is obvious that both are impaired.  When I discovered that Freedom Forever (hereinafter "Freedom") "sold" them on a $42,000 plus solar system, installed new doorbell, thermostat and complex security system I was in physical shock!! Somehow the security company must be in collaboration with Freedom.  When I asked my cousins had no memory of paying a $13,000 plus deposit, giving Freedom their banking information and entering into a contract with individuals with NO capacity to enter into a contract.  The HOA has not approved and may not allow. No one can figure out how to use the thermostat so my relatives are boiling in 85 plus degree heat or freezing cold.  The anxiety from this is causing health issues and they just want "the old stuff back".  Why would a Company think that older people who are at the end of their lives will benefit from this.  I am certain Freedom's business practices would qualify as elder abuse.  If I were not here to be a legal advocate for them, well, I shudder to think.  I called and am lost in the system so I will have my law clerks find out who the Members and Managers are.  This Company has an LLC that is filed in Arizona as a foreign entity.  There are a number of branch Companies around the US but ultimately there will be a parent LLC so I can determine who the Directors, Officers and Members are.

I am so upset that I suggest we as a group get together so we are able to form a class which will give us more power as it appears from the reviews there are a number of us who want refunds, the equipment returned etc.  I will file with the Attorney General and Arizona Fraud alert.  I feel compelled to protect other elderly persons.  I am planning on paying for a full page ads in the Arizona Republic, the New York Times, the La Times and then I will get my marketing department on to social media so we are able to put Freedom out of business for good to protect unsuspecting potential customers..  I will also file similar actions in every state they do business in the United States.  

I am worried about my Cousin and her husband's health as this has made them physically and mentally ill.  They are living in a home with extreme heat and cold and their health was already at risk.  So now this is not just a matter of money but of health!  I am worried about them as, with their impaired mental capacity this has made them afraid, anxious and physically suffering.  Both were just recently in the hospital.

Freedom Forever does not communicate once the contract is signed.  Do you like being ghosted by your solar provider?  This is for you.  Otherwise, use literally any other company.

Buyer Beware