Miguel did great work at first, he was with me for three months. Maintaining my business landscaping, and doing great work. I pay him $140 a visit, and according to my cameras his crew is on site never longer than 24 minutes. That equates to $350 per hour, a hefty price but well worth it in my opinion, for great work.
However in my most recent experience I found not only has his work changed, he personally has become very rude. After this service I found that there were hundreds of grass blades and weeds coming through the desert landscape that had not been handled during their service. I reached out to Miguel via text and asked that he send his crew out again to address the grass/weeds. He quickly called to tell me that he sprayed them himself so he knows they were already handled. I asked, shouldn't they be turning color and dying 5 days later, he said Yes the spray must not have worked and that he's not sure why. He agreed to come back out and respray.
The next morning I receive an angry text that says This is the first and the last time I will be doing this I spray this morning and the little rain we got this morning wash out the product tomorrow I will stop by again tomorrow and spray next time I will charge you for doing this.
I decided to call Miguel since text can lead to misunderstandings, and angry words. Miguel answered very rudely, treating me like I had done something wrong, not like I was his client! He was talking over me, and told me it was not his fault that the product didn't work, and that he doesn't need customers acting like BLEEPS... Gasp, I ended the call with saying that it's time to cease our relationship goodbye.
I am not sure what has happened to Miguel Espinosa and his landscaping and Irrigation Business, however I do know this, Poor, Rude behavior, accompanied by attacking and name calling a client who never has called you and complained, Zelle's you money every time without question... in a Service industry this is unacceptable behavior that leads to failure. I hope you get things figured out sooner rather than later. Your'e Fired!