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East Valley Floors

East Valley Floors


509 E Chicago Cir Ste 2 Chandler, AZ 85225

Description


In Order to give our customers a 100% Satisfaction Guarantee, We will ONLY Install products We Provide! We offer Full service carpet tile wood, laminate engineered wood, Granite Countertops. Sales & Installation. Repairs and repair carpet tile wood and laminate. Most of our installers have over 20 years experience working just with us. Family Owned and Operated since 1984. Von Payne President Julie Payne Vice President Scott Fredericks Sales Manager Over 65 years experience in Flooring between Von & Scott - In Arizona. Short sale & Foreclosure specialists for fix ups and remodel flooring. We Stock items for REO properties. Next day service in many cases. *Saturday appointments often available with advance notice.

HISTORY


Established in 1984.
Started by Von Payne in 1984 after learing that being a Carpet Manufacter's Mill Representative was too much On the road time. Better Business Bureau Endorsed since 1989, Award Winning, Quality and Value . . . Same Owner Since 1984 Rosie On The House partner since 2001 World Floor Covering Assocation Certified, Award Winning, Quality and Value Since 1984 Rosie On The House partner since 2001 Associations; Better Business Bureau AZ Ceramic Tile & Stone Assoc. of AZ World Floor Covering Aso Registrar of Contractors Rosie On The House Trusted partner Carpet & Rug Institute Seal of Approval Service Provider Plus

ABOUT BUSINESS OWNER


Eagle Scout, 3rd Generation Arizonan, Graduated with a Bachelor's Degree in Business   Administration. Memberships:  Better Business Bureau Endorsed since 1989,
Rosie On The House partner since 2001
Ceramic Tile & Stone Assoc. of AZ
World Floor Covering Aso
Registrar of Contractors
Rosie On The House  Trusted partner
Carpet & Rug Institute Seal of Approval Service Provider Plus

Reviews


Jon L.
Jon L.
07/03/2019 12:00:00 SA
These guys are great.  We just built a house so we had dealt with a lot of contractors over the last year.  I saw East Valley Floors on Facebook and reached out.  We got 3 bids for our tile and carpet work and chose east valley floors.  Von was awesome.  To give some perspective I am very picky.  That combined with a lot of contractor fatigue from being at the tail end of the construction phase on our house I know we were probably not the easiest to deal with.  Von made it smooth and was awesome!  

You won't go wrong using this company.

Hilarie M.
Hilarie M.
9/27/2022
If you're looking for a referral for a great flooring company, this is the one! If I were your neighbor or co-worker and you needed a recommendation East Valley Floors would be it. They went above and beyond to take care of our family's new floors as we were getting ready to move in. Von and his crew's service was such a blessing I can't say enough. And for the service we received, the price was very reasonable! Don't hesitate, give them a call.

Jim B.
Jim B.
11/29/2021
They repeatedly stated that they only worked with materials they supplied. I repeatedly told them that was fine. Then they turned down the job.

Leslie A.
Leslie A.
3/28/2021
Amazing company. Always on time and prompt with responses. They even worked with me through a little crisis and accommodated me through the whole thing. Very professional and go the extra mile in service. I highly recommend this company

Michelle Z.
Michelle Z.
10/16/2020
Von & his crew were wonderful. They were professional, friendly , punctual & efficient. Von was always easy to get a hold of & answered any questions quickly. We could not be any happier with our beautifully installed cushy carpet. Great service @ an exxeptional price! I would highly recommend them.

Stacy T.
Stacy T.
1/25/2019
I've tried for over 2 days to reach someone at this company to get a quote for our upstairs flooring. I cannot fathom how they have 5 starts when they do not even return emails or calls.

I see also that they are Rosie certified. This also baffles me. We've not had issues with Rosie certified vendors before, but it does make me wonder whether they are no longer in business or just unreachable.

Looks like they were good at one time...what a shame.

Alexandra G.
Alexandra G.
03/11/2020 12:00:00 SA
Von and his Team at East Valley Floors were quick and efficient at both, the removal of the old tile flooring and the installation of our new tile. While not the lowest in cost of the bids we got from other companies, East Valley Flooring WAS the company that was the most thorough in their quote, the most informative in terms of educating us on the different options available and the most professional. The workmanship on the installation is nothing short of spectacular! Thank you Von!

Jamie E.
Jamie E.
3/22/2017
This is a long review, but necessary in order to understand how wonderful East Valley Floors truly is.
First time homeowners here. We made the classic mistake of purchasing expensive, nearly impossible to install [well] 40" rectified edge porcelain plank tile to replace the drab shag carpet in our 40 year old midcentury modern home. In an attempt to make-up some of the material cost, we skimped on the install and hired an unlicensed individual. We immediately realized our mistake after the first room. The tile was not level, grout lines were all over the map, cuts were poorly made. We were forced to forfeit our deposit and spend the next month on our hands and knees, prying up each tile one-by-one, in order to start again.
On our 2nd round, we sought a licensed and bonded contractor (he will remain nameless), who boasted of his 20+ years of tiling experience, and how he'd laid football fields-worth of our precious wood-look tile. We felt confident that we were in good hands and our nightmare would soon be over. To our utter dismay, his work proved to be even worse than the first guy, and he was dismissed after the first room as well. Feeling heartbroken and defeated, we spread a large area rug over his tile job, left the remaining 850sqft of boxed tile on two pallets in the garage, and lived with bare concrete floors and smelly carpet for another year.
Enter Von and Luis from East Valley Floors - our saving grace and light at the end of the tunnel. After a very positive recommendation from a colleague, we decided to give it one last go. Von, the President of East Valley Floors, met with us on a Saturday, as we were very apprehensive and insisted we both be present. Von listened to our sob-story, measured our rooms, made great suggestions (direction of the tiles, trimming off and laying the tile under the door casings that we plan to replace, etc.) and ensured us his company was up for the task at hand. We were cautiously optimistic at best, but decided to put our trust in Von and signed another contract.
About a week after signing the contract, Luis arrived to install our 4x40" rectified edge porcelain plank tile. He was prompt, prepared, and very pleasant. First, he used a concrete grinder to grind down and even out high and low spots on our base floors. Then, he utilized leveling system clips (which are not cheap) to ensure all the tiles were level - in addition to the grout spacers. He worked quickly and I'm not sure he ever took a break. He began our install on a Thursday morning, and even worked on Saturday to keep the momentum going. We were instantly impressed by his craftsmanship and ethic. Luis not only did beautiful work, he did it in record time. He briefed us at the start and end of each day, so we always knew what to expect. Luis laid the tile, grouted, and we were moving back into our rooms in under a week. The "it's too good to be true - I must be dreaming" feeling lasted for a while before our wonderful new reality sunk in. These really are our gorgeous new floors. We've already started planning our next project with them.

Cody L.
Cody L.
9/25/2019
Reached out to Von to replace bedroom and some carpet on my stairs. Quick to respond, came out and provided an excellent and fair quote which was extremely competitive from others I received. Von has me head to the showroom for a 15 minute review of carpet and from there we had install dates selected. Day of install the installer arrived on time and was able to knock out the job under 2 hours, very professional and was a pleasure to work with.

The carpet in the stairs and in the bedroom looks beautiful, would highly recommend East Valley Flooring.

Amy R.
Amy R.
08/04/2016 12:00:00 SA
Von and his team of professional installers are phenomenal! We did our due diligence in getting three bids for replacing the carpeted areas in our home (nearly 3,000 SF of carpet). The cost-savings over the big box retail stores was exceptional. And while cost-savings are an important decision-making factor in any high dollar purchase, the RELIABLE, PROFESSIONAL INSTALLATION ranks right up there with the savings. Big box retailers simply do not have the knowledge of the team of workers installing carpet/flooring in your home. East Valley Floors knows and respects their installers like family.

Think about it. Von has been in business for a very long time (even through the really tough markets). This is his business (not some other company that pays him a check). He cares. His workers care. Your satisfaction is their number one priority!

We will return to East Valley Floors for any additional flooring needs in the future!

Cindy G.
Cindy G.
12/18/2017
Von was great to work with.  I love the carpet I received.  The carpet and installation came quickly.  AND they removed the old carpet, cleaned up, then installed.  Very pleased with the installation.  These guys are awesome.

Brandon M.
Brandon M.
7/26/2016
My wife and I were referred to EVF by a friend. We called to get a price quote to carpet the master bedroom, the owner Von came out to the house same day and gave us a fair and honest quote. Just because I like to know the market I had two other flooring companies come out and quote the same space, they were pricier with a cheaper carpet and pad. So we called Von and his crew was over the next week. The carpet went in and looked fantastic, Von even stopped by to make sure the work was up to par. Couldn't say enough about the good honest service that is so hard to come by these days. We are having our two guestrooms carpeted next week with East Valley Flooring and will continue to go for our flooring and counter top needs in the future.

DARIA O.
DARIA O.
11/20/2016
Great prices, quick install, carpet turned out exactly as we had hoped. Will use them again!!

Melissa T.
Melissa T.
4/13/2017
I was extremely pleased with how beautiful my flooring turned out, but even happier with the work ethic and business sense of Von at East Valley Floors. Not only was Von one of the lowest prices offers we got on flooring, he was responsive to requests by both email, calls, and texts, and most importantly, he was always on time and got everything done when he said he was going to get it done. I've been working with several different contractors, and he is by far the easiest to work with. It can be a difficult thing these days to find a businessman who is honest and keeps his word--I am so glad I found Von! I HIGHLY recommend him to anyone.

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Hours



Mon 9:00 AM - 5:00 PM

Tue 9:00 AM - 5:00 PM

Wed 9:00 AM - 5:00 PM

Thu 9:00 AM - 5:00 PM

Fri 9:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


Golden Touch Interiors LLC location

Manager


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