Description
Our business specializes in Complete Landscape Installations. We do it all from Paver, Travertine, Artificial Turf, Landscape Lighting, Irrigation/Sprinklers Systems to BBQ Islands, Fire Pits, Gravel, Plants, we simply do it all. Get that resort feeling in your own backyard! We are budget-friendly and will always try to get you the best quality within your budget.
HISTORY
Established in 2018.
Family business
ABOUT BUSINESS OWNER
We love what we do, our customers satisfaction is are main goal.
SERVICES
Outdoor Lighting Installation, Commercial Services, Garden Installation, Irrigation Installation, Landscape Design, Artificial Turf Repair, Lawn/Sod Installation, Playground Turf Installation, Artificial Turf Installation, Garden Design, Hardscape Construction, Landscape Construction, Landscape Maintenance, Colored Artificial Turf Installation, Pet Turf Installation, Residential Services, ,
Reviews
Started our backyard landscaping, in steps. Our first step was a 6' x 10' section for a BBQ. Martins crew was very friendly and did an excellent job, even made precision cuts against the wall.!!
We will be using them to do the rest of our yard!! Highly Recommend!
They are thieves, they will steal your money. They ask for money up front and then do not return to do the work. They created another Yelp account, Illuminated Waters which is the new account they are using to steal money. Be Aware!!!
This company stole money after we hired them to install pavers and pool coping. Project materials were claimed to be in inventory but were not. This resulted in an out of scope project timeline. At the start of the project, they left the site in a messy demolished state for weeks before partially installing pavers. Materials were stockpiled in the street for too long resulting in a city violation to us, the site owners. They installed grading improperly so that our existing pool gates would not open. Our wooden access fence to the backyard was broken during their work.
After too many delays and responses of we will be there tomorrow and no crew or material showing up, we requested a refund and termination of the project. Three large contracting companies came to provide quotes to fix their mess and complete the project and said their work was installed incorrectly with grading going directly into our pool.
This contractor offered a partial refund due to out of scope timeline and unavailable materials. Now they will not respond to any form of communication after supposedly mailing a refund check 12 business days ago. We keep trying to contact them by phone, text, email, and all social network messaging options. They refuse to answer or reply to confirm the address the check was supposedly mailed to. We offered to meet them somewhere to pick up the refund personally. No response. They even took an additional $1,000 for upgraded travertine pool coping that was never delivered.
I have submitted a complaint to the AZ ROC and would file for a civil suit, but the amount of money we gave them is over the small claims court limit.
DO NOT USE THIS COMPANY!! SHAMEFUL BUSINESS PRACTICES AND HORRIBLE COMMUNICATION!!!
Corey M.
02/01/2021 12:00:00 SA
Can't recommend these guys.
If a contractor confirms a sales appointment (a day before) and doesn't show up (and doesn't communicate otherwise), I'd say that's a pretty big red flag. And that was our experience.
Any company doesn't have enough respect for your time or their commitments in my experience is probably not a good choice.
Unfortunately cannot recommend these guys.
I had an appt for Wed Aug 25th, even confirmed twice with Martin and he indicated we were on
He did not show up and I texted him twice on the day of and he never showed up or even responded.
I had shifted my work calls to meet with him. Just does not show any respect for other people's time.
Needless to say, I crossed them off my list.
Currently in a project for the last 8 days. I had gotten over the last year a few people out here to price out my driveway project. Which consist of a resting wall and large square footage of pavers. The land is not flat it's hilly and complicated. Martin and his wife came by and I could tell they were able to understand my vision and add to the wholes I had in it. The price they gave me was worth it in my mind after speaking to several companies over the past year. So far everything is going good. I've had three guys at my home at the times they said they would be there. The crew lead is Arturo. They have kept a very clean work site considering the dirt work involved and I have had little impact on my day to day and comfortability. It has been very easy to get ahold of Martin so far with any questions. I have made several changes along the way and it has been no problem conveying those and getting it executed. I am about half way through my project and have been taking photos before and during will share some of those now and the finished project. Super excited to see the final result.
Well everything is done now. My overall experience was positive. The key things I want to point out was that I was able to get ahold of Creative yards via call or text almost immediately. So communication was flawless. I made several changes that the owner acquiesced no problem. Job site was clean every day. His workforce was very respectable and non intrusive on my life. Recommend and am looking froward to the next project this company.
Rebecca H.
02/01/2021 12:00:00 SA
Creative Yards schedule to provide me a quote and scheduled to come to my home between 10 and 12 on a Saturday. They never showed up and never contacted me. Very unreliable and unprofessional.
Connie R.
01/09/2021 12:00:00 SA
Martin and his team did an excellent job finishing our backyard pavers and artificial grass areas. They started work early and worked hard into the early evening to finish the job. Martin and his workers were very skilled at their craft, courteous and professional. The pricing was fair. We were very pleased with their work and will use them again. We highly recommend their services.
Friendly and professional and reliable service. On time for the appointment. Gave good suggestions and a price range prior to the estimate. This is for an alleyway that floods when it rains.
Creative Yards LLC is reasonable priced, extremely professional, and respectful towards your home. I used them recently to extend the concrete patio and add gravel onto my front yard. They arrived earlier than expected and finish prior to the end of the day. They are insured licensed and bonded, which are quite difficult to find nowadays. If you have a big yard or wish to renovate your existing yard, please use them. Thank you Martin! I will be using your service again in the future!
Was very happy with Creative Yards, hired them for synthetic grass install in my backyard and they did a great job!
I could not be more happy with the work we had done over at our place by this wonderful company. They came out immediately to give me a quote, did a fantastic job of walking me through everything, and they could not have been more polite and easy to work with. I got everything done extremely quickly, it looks fantastic, and they even gave us a little gift with a plant in it that my wife absolutely loves. I will definitely be calling them for any future work and I will be referring them to any of my friends or customers who ask about artificial grass. Fantastic work!!
Creative yards was great for my sprinkler tune up! They put in extra time and effort to make sure everything was just right!
Wonderful company. Very easy to work with and they do excellent work. We hired them to do a whole design (turf, pavers, firepit, landscaping with lighting and irrigation, etc.) and it turned out beautifully. Would highly recommend!
Creative Yards was very responsive and professional. I had wanted to install a drip irrigation to my sprinklers. They met with me and walked through how to set it up. They offered to do it, but recommended that I just do it myself since it's so easy and would save the money. It's really hard to find honest workers and creative yards is definitely that!
Wyn Z.
03/09/2020 12:00:00 SA
Looking to get my backyard done and met these guys at the home show. They answered all my questions and were very knowledgeable. I had no idea where to begin but they were able to help me with some basic options and even had pricing packages that gave me an idea where to start. They came out right away and were able to give me different options and even helped me with setting up my front yard watering system which was not even their job to do. Great company and very professional in all phases.
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