Creative Spaces by KB

Creative Spaces by KB is the best in designing home remodeling. Kris is very professional and know the business as well as anyone. She is friendly and professional and listens to the client to insure the end result is what the customer wants. We have used Creative Spaces by KB several times and our satisfaction is outstanding.

SUBCONTRACTORS BEWARE...we worked on several projects for this company  and they refused to pay for completed work. After months of waiting we informed Kristen that we have the right to place mechanics liens against the properties where work was performed and she texted back saying ok. Our crew was cursed at and told to do more work than was originally agreed upon. She is a huge nightmare to do work for and at the end will only end up refusing to pay.  We did great work on her jobs so quality of work is not the issue, she is the issue. STEER CLEAR OF THIS BUSINESS.

Homeowners should not do business with someone who is willing to allow subcontractors to place a lien against their homes because she doesn't pay.

Kris came and gave me quotes for two separate jobs. After meeting with two other contractors, we decided to go with her, and we agreed on prices, terms, etc. When it came time to do the actual work though, she backed out of both jobs and left us hanging.

This was one of my worse experience in life dealing with Kris. Certainly, it was great at the beginning of our alliance but when it came down to the beginning of the work, it was a disaster. Kris was to design kitchen cabinets, install the cabinets, and the installation of granite. Upon the installation of cabinets, with her FIRST cabinet sub-contractors, which did not complete the job to even basic standards. So poorly that Kris did not even bring them back to the job. Unfortunately, the installation was not the only thing wrong, Kris's wrong measurements also created massive time delays. The cabinets were not squared by the first cabinet installer hindering the granite countertop measurement (more delays). While all these circumstances, her frustration was taken upon by the customer (me and my family). After four weeks of waiting, the correct cabinets arrived BUT the new cabinet installation was not done after two weeks because of ridiculous excuses.  In addition to that, the quotes that Kris gave me were way off my original quotes. I guess, her loss is my loss (who will not succeed in a business like this?)

Inviting Kris or any service to my house requires some form of reverence, correct?  Well.... with here impediment, my family and I were threatened by her. Her exact words I'll have the city, immigration, and ROC on doorsteps before nightfall.    

WHO WANT TO DEAL WITH THIS KIND OF INVOLVEMENT???

She TEXTED, so I have these threats in writing because I am a MEXICAN -AMERICAN. All of the texts are empty threats that shows the racist nature she operates her business.

Unfortunately, the stress and frustration of this job caused a toxic environment in my home and with my family, so I did a stupid thing and just paid her the excessive amount that we had NEVER agreed upon because I just wanted her out of my house.

My shower is shown on her webpage and it looks beautiful  Kris has great talent and vision but unfortunately it was a horrible experience and therefore cannot recommend her. I could've gotten this same shower with much more professional contractors. She is much more interested in control and being right than doing what the customer wants and is paying for. I was even insulted, called names, sworn at and when I approached her about that, I was told to go f*** myself!!