CLW Plumbing

Typically, I do not write reviews, but in this case, I feel compelled to do so.

I recently moved into an older home, and with that, the problems that come with it.  So, when I started to notice a problem developing in a back bathroom, I started to get worried.

The thing about plumbers is that you have to be able to trust them.  What do I know about plumber? Despite the amount of time I spend on the toilet, nada.  So when a plumber says that they need to replace a valve or change the carburetor, as a consumer, I typically nod and ask a few questions to convey an air of knowledge, before getting to the real question: How much?

So imagine my anxiety when I was convince that the underlying issues I was confronted with was going to be work into the thousands.

Jim came in, assessed the problem and did the work required.  He adjusted how he approached the problem throughout the appointment to get the job done.  He had a great chance to take advantage of my niavete, but didn't and used it as an opportunity to educate me.  He was professional, courteous and cleaned up after himself.

I can't say enough good things.  Thank you. ******

We just had CLW out to the house to replace a water heater. This is the third time we have worked with them. Twice now the owner (Jim) has come out when the rest of the staff was busy to make sure our plumbing emergency didn't get any worse and fix the problem at hand. Jim and his son (Wes) worked until 8pm to complete the installation. The housing for our water heater was custom built for the old unit. They had to make alterations to the housing and I was very impressed with the work they did! This was all done for the price they quoted me up front. in the timeframe they promised. There have been no surprises with any of the jobs done by CLW. I now feel confident that any issues that arise will be handled by professionals that I trust. Lastly, it is great to be able to work with a true family business. The pride of craftsmanship is obvious in their work. Would certainly recommend!

Had CLW out to do some plumbing and drain repairs.  They showed up on time, were very professional and friendly and they did great work.  Also, their prices were reasonable.   Would recommend them highly!

Couldn't have found a better plumber. Had a leak under the slab and was praying my travertine floors would not have to be busted up. Everything rerouted through only two drywall areas and everything was cleaned up.they're the best.

What a nice experience! Truly, nothing but enjoyable from the call for an appt to Jim crawling in my attic on this hot June a.m.  He just couldn't have been nicer and helped with a few other small things which is totally worth it as I get older, lol. It's not very often that things that are concerning, turn out ending this well and the customer feeling it was worth it.  Very reasonable.

Adrian was great! Came out quickly to diagnose a leak in the bathroom. Very helpful, genuine and honest! Will use them again!

The first time I used CLW Plumbing was for a leak from the gas shut off to my fireplace. The gas company found a leak and shut off the gas to the condo (and the building) until someone could come out to fix it. Talk about panic!  I contacted CLW and Jim Wheat, the owner, came out. He assessed the problem, for my fireplace and the others in the building. He repaired the problem in short order at a very reasonable cost to the owners. The gas company came back out, tested the fireplaces and gave all of us clearance to turn the gas back on to the building. What a great job he did for all of us!!
About 6 months later, my water heater went out. I spoke with Jim. He sent out an employee to replace it. Adrian could not have been better. Professional, timely and affable. Did a terrific job and did it quickly. Way better than the last company I used. I have used enough contractors over time to know this is one company you want in your contact list. Thank you CLW !!!

I was referred to CLW be a friend after receiving some unusually high quotes and negative attitudes from 2 different large Phoenix plumbing operations. I was quoted by one of the large plumbers $700 to snake my main drain line and given multiple scenarios where I would be on the hook for much more if anything went wrong with the my old pipes while snaking the drain.  I reached out to CLW, they came the following morning, assessed my situation, snaked the drain in question for $200 and completed my job within an hour.  The CLW staff are friendly, professional and have earned my trust.  I will use CLW for all of my future plumbing needs and will refer them to any friends or family that need a good, honest plumber. They are also a family owned local Phoenix company.  Thank you CLW!

I used CLW for a big plumbing project and was very satisfied and happy with the quality service performed.  They were prompt, responsive, professional, and efficient.  Fair pricing and exceptional work.  I highly recommend them to everyone.

I just had some work done today and was extremely satisfied with a job well done. Prompt service, reasonable price, was able to do the job in one day, and did an amazing clean up afterward. I would absolutely recommend CLW to anyone and would use them again if I have any other plumbing issues. Thank you for a fantastic job!!

Jim at CLW is great. I hired them to redo the sewer lines beneath a home that I purchase before moving in, and they communicated well, did great work at a good price and completed the job on time and on budget. I recommend them highly.

Gary was easily able to set up a time for John to come out and take a look at our plumbing situation.  It became a little more urgent as a backup occurred, and fortunately they were able to accommodate me the same day, get the problem solved, and suggest some maintenance that I perform regularly to keep my pipes clean and free of any blockages.  Fast, friendly, and reasonably priced.  I thought I could only have two, but here I am with all three.

I am a customer with very high expectations.  The crew at CLW has, without exception, exceeded those expectations each of the three times we've used them.

Aside from the work, which has been flawless, and the price, which has been competitive, there's something else about these using these guys that puts my mind at ease and, for lack of more eloquent way to put it, makes me like them!

I noticed it from the first time I used them.  The plumber was extraordinarily friendly.  He worked surprisingly quickly, but it was clear that his efficiency was a result of his skill in his trade, not haste.  The repair has been fine and we're 2-3 years out.

The second call, some time later, further reinforced my sentiment about CLW.  Mark came out because I had a mysterious leak which occurred only at night, somewhere in my kitchen wall and dripped out from an overhanging corner onto my counter, leaving a puddle for me each morning.  Great, an intermittent problem.  This should be fun.

When Mark arrived, we chatted momentarily then he explained very clearly how the job would be charged.  If I remember correctly, there was a leak-finding charge and then a charge to repair the leak.  I agreed, and Mark went to work.  Still shooting the breeze with me, Mark cut through the drywall once, determined where the leak was almost instantly, cut another hole to provide access to the temporary compression fitting which had obviously been installed as a permanent solution by our remodel contractor a year or two ago, then fixed the problem.  Done.  The whole thing was fast.  The charge was absurdly reasonable.  I was super-relieved.  

The third time I called CLW, it all became clear.  Jim, whom I learned was the owner of the business, came to the house.  I found Jim to be the nicest, most genuine guy you could ever hope to meet.  As we talked, I learned that his business is small - 7 people in total if I remember correctly.  Some of those people are related to him, including Mark.  It was obvious Jim takes pride in his work and in his company.  In Jim, I saw a guy who doesn't *write* a mission statement for his company to follow, he *lives* his mission statement and his example defines the culture of the company.  It's from him that the insistence on flawless work stems.  It's from him that this friendly, individual treatment originates.  And obviously it's him that is responsible for the reasonable pricing structure.  

The end result is a great company that I foresee using for all of my plumbing needs for as long as I live in Phoenix.  If you're in need of a plumber, I'd definitely recommend you try them and I hope and expect your experiences will be equally as great as mine!

Note:  While I realize this review is ridiculously complimentary, it's soley because of the powerful impression my interactions with CLW left on me. I do not know Jim or anyone else from CLW outside of  my business dealings with the company.

We've used CLW for about 5 years now and we cannot say enough good about them. We have watched them grow and it's no surprise with the excellent service they give. We have an old house so lots of need for a good plumber. Today we had a rocky toilet that they had installed almost 2 years ago. They came out and fixed it in no time and then charged us absolutely nothing because it was still under warranty. We didn't even know it was under warranty. We would highly recommend them! We have recommended them to several people and no one has ever been disappointed.

CLW Plumbing ROCKS!  I've used their services for repair and new remodel several times over the last 12 mos., and they consistently and completely deliver excellent service at a reasonable price.  The staff is professional, efficient, knowledgeable and friendly. I've passed their name to several friends/family members and each were satisfied with the company. I seldom take time to review businesses, but I feel compelled to let others know about CLW.

I've dealt with this company a number of times now, and have always been highly pleased with both the work performed and the overall experience. Reliable . . . trustworthy . . . ethical . . . reasonable pricing . . . these come to mind when I think of CLW, and I give them my highest recommendation. Since they are a small business, response time may not be as quick as the big boys, but you will not be disappointed when giving CLW a chance to earn your business.

Prompt, courteous and knowledgeable, the are people at CLW are professionals in every sense of the word.  They have earned my business for as long as I live in Scottsdale.

Best plumbers in town. Fair price and impeccable work.