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Big J Plumbing

Big J Plumbing

Plumbing Service
Scottsdale, AZ 85255

Reviews


Connie A.
Connie A.
03/03/2023
Had Big J replace kitchen sink plumbing, R/O and disposal. Did a great job. Also replaced 4 bathroom faucets and water shutoffs. Good communication, on time, dependable, friendly. and easy to work with. Prices are fair. Jay and his son are hard workers and care about their business. We highly recommend Big J Plumbing.

Sabrina S.
Sabrina S.
9/25/2019
If I could leave 0 stars I would. I have used Big Jay prior and had a good experience. Knowing this I reached out for a plumbing issue I needed done (obviously).

I live in a gated community and was moving out so gate codes had been discontinued and so he had to wait at the gate for me. He did call and text but being we live in a spotty cell reception it took 2-3 minutes for me to actually receive the missed call/text notification. By that time (6 minutes) he had decided he waited long enough and left. Now that would seem logical except my contractor was also waiting and he had spoken with him and my contractor alerted him we were 2 mins away per a text we just sent. He told my contractor he was out and my contractor could not believe it- he tried to talk to him to stay and Jay literally smiled and left. Who does that?

Pretty much don't call Jay if you don't have perfect cell reception because he has absoltely no patience at all. I'd understand if it was 10-15 minutes he waited but nope and all while speaking to the contractor we were meeting as well. Like did he think he wouldn't mention it to us?

Cherry on top he also had a secondary phone number he had been communicating with my partner on as back as well. Didn't hear from him on that line if he was trying to get ahold of us he was lazy at doing so.

Do better business bud.

E A.
E A.
10/01/2020
Did a great job changing bathroom plumbing fixtures a few years ago, very reasonable pricing. I had Jay come out again for slow drains and some other issues and he did a great job!

Esti S.
Esti S.
2/26/2019
I called Big J for a plumbing issue and his service was excellent.  He replaced our  PRV. We had two floodings due to high water pressure that came out from our washing machine hose. If you are looking for a honest,  reliable and a great plumbing company, Big J Plumbing is who you should call. I highly recommend him.

Jim S.
Jim S.
01/08/2020
I called Jay at about 7pm concerning a leaking water heater.  After giving him some info over the phone and sending a few photos he gave me a firm quote by text.  He was at our home the next morning at 8am and had the 50 gallon gas water heater replacement completed in a couple of hours.  Good price and excellent service!

Lisa S.
Lisa S.
9/15/2017
Our house has the original plumbing, and Big Jay did an awesome job replacing the shower plumbing in both bathrooms.  It was a complicated job that required special (not easy to find) parts but Jay was able to get everything he needed. Both showers work great now.  I highly recommend you call him for any plumbing issues!

Ron R.
Ron R.
1/17/2018
Does not give estimates! Plus two weeks out! Said he will only come out and fix it, Charges $90 to come out if you dont like his price, you still pay the $90!

Bob B.
Bob B.
10/13/2017
Let me put it this way, if you don't use Big J Plumbing your crazy!    I have had the please of using Jay twice and I couldn't be happier with the quality of service.  I'm 68 years old so have had the pleasure or should I say displeasure of having to call I Plumber over the years...  I know this all sounds to good to be true but mark my words you will never call anyone else again after using Big Jay.   Thank you Jay taking such great care of this old guy....   Bob B.

Daniel E.
Daniel E.
01/11/2014
Big shout out to Danish Master Plumber Jay for hooking us back up with hot water! Came out within an hour fixed out water heater at a reasonable price. Fair and honest and a decent guy. If you need a plumber  in scottsdale, Jay is your man!!! Plus his step van is way cool!!

John R.
John R.
2/22/2019
Big J's helped us out a lot.  Came home to a leaking hot water tank.  He responded immediately over the phone, asked all the right questions to do the job and gave me a reasonable quote.  He was there and had us set up with a new tank in no time, very happy with the quality and service.

James T.
James T.
12/25/2018
Water heater went out on the day before Christmas. Not one other plumber would respond to our request for help. Big J was there in less than 12 hours, and had our water heater replaced. He really has a great company and was competitively priced as well. I highly recommend Big J Plumbing.

Karen O.
Karen O.
12/27/2015
Over the last seven years, Big Jay has fixed our water heater, a leak inside the wall of our shower, a broken pipe in our attic (an AC guy stepped on it), the pipe to our outdoor watering system, two of our toilets, and three of our sinks and faucets. He is always friendly, on time, and reasonably priced. I remember the first time we called, he quoted $200 and charged $180 because he said the job hadn't required a new part after all; another plumber had quoted $540 for the same job. Things WORK after he leaves! A craftsman, in the old sense of the word.

Bobby D.
Bobby D.
08/10/2014
This review is not just for Big J plumbing company, but for the kindness of the man him self. My wife and I were broken down on the 101 today. He was the only person out of the thousands of people to stop and see if we were ok and needed help. He took time out of his day to have a heart for complete strangers. In what most of these people in scottsdale lack. After a few helpful tips from him, my wife and I both looked at each other and said, we know who to call if we ever have plumbing issues! Big thank you from us both. It made our day a lot better because of you!

John K.
John K.
10/01/2015
I called Big Jay for a couple of small plumbing issues. I then contacted him about replacing my hot water heater. On all occasions, Big Jay was punctual, professional and efficient. If you're looking for a plumber, big Jay is your guy! Great service and great rates!!

Judy O.
Judy O.
4/18/2017
Big Jay was recommended by a friend to help us with some minor work after our remodel.  He was quick and reliable and very reasonable. We had an issue this week with a recirculating pump. He came to the rescue again.  We are very pleased with his work and recommend him highly!

T R.
T R.
12/09/2013
Just wanted to say that I had a better than expected experience with Jay Big J the plumber and I would definitely call him again for any plumbing needs that come up.

When I called Jay he was available at a convenient time for me and arrived on time.  He runs his own business, so when you hire Jay, you get Jay.  I explained my problem and Jay described what he would need to do to look at the problem in the wall.  I normally ask for rates up front and was pre-occupied with several other things and forgot.  However, after Jay finished the job, he gave me his price and I was pleased that it was in the price range I  would have expected.  I have had a few unpleasant surprises from others in the past.

Jay is knowledgeable and experienced and his truck is practically a mobile plumbing warehouse.  He says he usually has what he needs to get most jobs done without having to make several trips to buy parts. This also helps him keep costs down for customers. I'm glad I found him on yelp!

Beth S.
Beth S.
02/03/2014
Big J is awesome. Not only is he a great plumber, he is a great guy with a good sense of humor. I had a leak in my bathroom. Of course it was Sunday and a holiday. He had his family in town. He came out and replaced a hose and did a few other things, He charged me his usual rate of $69.00 an hour. I highly recommend Big J.

Ali S.
Ali S.
05/07/2014
We just called Big J to come back for the third time.  We are remodeling our home and have used Big J for all of our plumbing projects. He installed all of our shower heads, faucets etc. and now we have called him back to fix a busted water main. He is so easy to work with. I told him what my problem was. He asked me to text him some pictures and then said he would be here on Friday. He is very professional, does amazing work and his prices are great. We highly recommend Big J.

Jennifer S.
Jennifer S.
4/29/2015
Big J performed a  plumbing job for us. He installed 3 new faucets and a water filtration system. It seemed like a difficult job but he worked really hard and efficiently. He had to come up with some parts from his truck and he seemed really well prepared and knew how to solve the problem.
His prices were very fair and he is a really nice man.

Jennifer S.
Jennifer S.
10/04/2016
Called him out to fix what we thought was a hose bib problem and turned out we also had a problem with an anti-siphon valve. He didn't have the part at the time and said he was coming back out the following Tuesday, however there was a miscommunication and he apparently said Thursday. Well when I called the following Tuesday to find out if he was coming he stated that he had come by the previous Thursday (we weren't home) and that we would need to find another plumber because his time is valuable. I find it amusing because on his website he states most important to me is good personal customer service- giving good service and building relationships. He will be losing the business of our family members as well that have used him in the past after this situation.

Dawn P.
Dawn P.
11/05/2013
I was lucky to find Jay,  he is an amazing plumber
He scheduled the time for 5:00 pm,  he was here at 4:55 pm ... That is unheard of,  especially in Arizona

His work is Impeccable and very Reasonable

Check out his truck and business cards
Another home run for him

Thank you Jay

Dawn P
From Scottsdale

Ken M.
Ken M.
12/15/2013
What a wonderful company who does a wonderful job.  Took a late night call help me solve a big issue

Amy L.
Amy L.
09/09/2016
I called Big J for a plumbing issue and his service was excellent. If you are looking for a honest, efficient, reliable and all around great plumbing company, Big J Plumbing is who you should call. I highly recommend!

Tim S.
Tim S.
09/07/2016
Jay was awesome. This guy nows his stuff and is very professional. The best part is his prices. He is very affordable and worth every penny.

Dan T.
Dan T.
12/02/2012
Jay did another job at the house and did an excellent job for less money and expected. Very efficient, patient and took the time to answer any questions my wife and I had.  He's not just an I'll install it, take your cash and leave plumber, he patiently explained everything he was doing, how to use the equipment and how to extend the life of his work and be more efficient with it.

Again, the only plumber we're ever going to call!  

Shop local!

Jenn W.
Jenn W.
4/21/2012
I used Big J plumbing to replace two 20 year old toilets and fix my shower handles.  He is very professional, detail oriented, honest and did a great job.  I am very happy!  I hired him again to help install a shower in another part of the house.... it turned out even better than I could ever imagine!  

Big J Plumbing is the only plumber I will use!

Micaela S.
Micaela S.
05/01/2014
This morning I contacted Jay about my water heater  not working. The water heater was on its last leg so repair would have been a waste of money so we replaced it.  We scheduled an evening appointment to replace the heater. He said he'd be out early afternoon to drain the heater to make the replacement part quicker, he showed up, examined my old unit, and began draining,  Within the next 1 1/2-2hrs he had drained AND replaced the unit with a new one and new pipes/hardware! The job is complete and I now have hot water running through my pipes. He was very nice, knowledgeable, and did a great quality job! I highly recommend him.

S M.
S M.
07/11/2012
We had Big J come out to confirm that we had a slab leak.  He was on-time and professional.  And, he's going to end up saving us $$ since I didn't even think to involve our insurance company!

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