DJ L.
04/12/2023 12:00:00 SA
Absolutely do not deal with this company. If they come knocking on your door, tell them to get off your property ASAP. We had a solar system quoted and in September 2022. We were also told that we were getting a Generac generator and this was an important part of us saying yes to the whole deal. Solar panels were installed on our roof in October 2022. Electric panels were upgraded in November 2022. In December 2022, I reached out to our sales person to inquire when our system would be brought online and when we could expect our Generac to be deliver and installed. Our sales person, Jordan Hauxwell, touched base with us and said the Generac was on back order. She also stated that they were waiting on OGE to approve the system before the meter was installed. Turns out all of this was a lie. January was the same response.
February 2023 someone from the company reaches out to me to let me know they had to change contractors, and I had to sign new paperwork acknowledging the change before OGE would approve they system. Also in February they came and delivered a generator.... But not the one that was promised. They delivered a Westinghouse camping generator and tried to pass it off as the same thing as a Generac. I reached out to Jordan about the issue. She admits that she messed up and that she was never supposed to have used the term Generac. The company refuses to correct the issue.
It's now midway through April. My system is still not online, supposedly due to faulty micro inverters. This company has literally stolen money from me and my family at this point and refuses to take any responsibility to correct it.