Avonti Kitchen & Bath

It really broke my heart to read these reviews. I am a contractor and plumber, and have used Avonti as a supplier for over ten years now. It's an uncomfortable position to be in, between the public and a business that is not my own. But I am compelled to advocate for the future of this local, family built company.

The common element in both of these reviews is a sales person. This person is no longer with the company and in the months since, I have not had any difficulty getting what I need in a timely manner.

In addition to having top quality products, as a contractor, Avonti makes me look good and treats my clients with respect. Their installers of their cultured marble and TruStone are exceptional in their trade.

As someone who has been in the business for 20 years, I appreciate a local manufacturer with a nice showroom, and unique products that you cannot find in the big box stores.

I have attached some photos of my work involving their products.

Long and poor installation. First installer was unqualifiedowner and Forman came out after long process they were able to make parts to cover mistakes then the drain leaked but after they replaced floor and all was finished it was a just ok job would not recommend them.     Mark Katz

I have had a business relationship with Avonti for well over 12 years.  During that time, I have found their customer service to be the go the extra mile and straight forward kind.  The owners' are responsive and dedicated to their craft.  While it is true that a less than optimal salesman can ruin an experience, the owners worked to restore confidence in their customers by dealing with the situation promptly.  I would recommend Avonti without reservation.

Kerry did a wonderful job with my kitchen redesign. She was very responsive and knowledgeable. Her attention to detail and suggestions were very helpful in creating a functional cabinet layout. There were many colors and options to choose from, and she walked us through the whole process , which I appreciate after having the opposite experience somewhere else beforehand. I definitely recommend her and this company.

I cannot say enough good things about our recent experience with the Avonti staff and installers. We worked with Mark. He had great ideas about how to make our bathroom look top notch. He came out and personally measured and made custom templates for our unusually shaped shower. We liked his ideas and products so much that we bought two sinks to match our new shower. We love the cultured marble. We went with Tender Gray. It is absolutely gorgeous and easy to clean. It was affordable and looks so high end and we have no yucky grout lines to maintain. So, THANK YOU, THANK YOU, THANK YOU to the entire team (especially Mark, Chino and the other gentlemen who we did not catch their names but were professional and kind) who helped our bathroom renovation dreams come true while not breaking the bank. What a nice experience from start to finish.
We sincerely thank you all and want you to know that we appreciate your skills and expertise and your communication so we knew what to expect.
Thanks to Mark for keeping us informed via email and text.
PS THEY FOLLOWED ALL THE STATE GUIDELINES FOR COVID-19 AND WE FELT SAFE AND OUR BOUNDARIES WERE RESPECTED FOR HEALTH AND SAFETY IN EVERYWAY POSSIBLE WAY INCLUDING MASKS, GLOVES, SHOE COVERS AND STAYING A SAFE DISTANCE FROM US.

I recently completed a major reconstruction of a large bath. Cabinets were my number one concern and being new to this kind of project I started my search early and went thru the quoting and review process with 9 suppliers. I was getting concerned since I was not getting the price,  quality or response that I wanted. We finally found and tried Avonti Kitchen & Bath.
Keri was extremely responsive. She initially recommended a style and finish based on what we described to her that we wanted. We were not sure and checked out other ways and ask for additional quotes.
She was very patient with us to get it right. She ordered a sample door to show us what she originally recommended and when we saw it that's what we bought. We also purchased matching medicine cabinets and framed mirrors.
By then we were getting tight on meeting our need by date. She gave us a date, kept us updated on progress, and everything arrived the day promised. The quality, price and delivery was exactly what we wanted.
All including great response and service.

My 70 year old mother contracted to have cabinets two countertops and shower door done by this place I know of them being in the trades that being said I have never dealt with a more incompetent company ever!
She dealt with Jeff after waiting for stuff to get ordered they brought out a counter top and splash but didnt have an installer so it sat then after repeatedly calling the cabinets are delivered but again no installer this is the point I became involved! I installed the cabinets myself called Jeff he came out measured for countertop and glass door that he measured a month prior apparently didn't remember he said he would get it pushed through probably two weeks .
So called in 10 days doesn't remember anything said he's 5 weeks out I said that's not gonna work cancel it !He calls back on Wednesday says there gonna pour it Saturday polish Monday and Tuesday would deliver Tuesday or Wednesday my mom sits at an empty house waiting so she calls Wednesday to get a delivery time and he proceeds to tell her he never said anything like that ! So needless to say I have a very upset mom so I call
And refresh his memory he apologized he forgot again and an hour later calls that it's ready and he will deliver but again no installer so I installed all of there products they were paid in full on in October ! And here we are Tuesday the following week waiting for glass he measured two weeks earlier
And there gonna call with an installation time so I call the office talk to Heather and she advised me it would be today and Greg there scheduling guy would call with a time ! NO CALL so I call and Jeff answers doesn't even remember the job so once his light bulb came on he says it will be today between 12-2 installer will call when headed to job at 2 no call so I call again and installer running late will call me back no call and installer is at my moms to install! GREAT COMMUNICATION JEFF! If your gonna lie repeatedly write it down because you have a terrible memory!

From my experience I would not recommend this business. I had a simple bathtub removed and cultured marble walls and shower pan installed after the general contractor rerouted the shower and drain. I contracted with Jeff at Avonti and had recurring problems with him. To begin, he was not timely with returning calls to either me or the general contractor. I initially met with Jeff at the job site  to go over what we wanted done, and he took notes and initial measurements to work up a bid. We then settled on the work and price with agreement for him to install our selected marble once the general had finished his prep and Jeff had taken final measurements. Upon the general finishing the prep Jeff came to the house and was clueless as to which bathroom he was going to be working in and appeared to have none of his notes from our previous meetings. Once that was finally worked out, I asked him not to install marble on the back wall of a shower shelf inset that had been constructed because we wanted to install a contrasting colored piece of marble at a later date. At the time he understood and agreed to have that small piece left out, however upon the day of installation, he had the inset back wall piece put in, as if he either had forgotten our conversation or didn't refer to his notes. His attention to detail on this seemingly small job costing around $2k was really marginal. I would hate to see how he would handle a large, complicated job. Unless you are the type who hovers over the contractor to make sure every detail is done properly, don't hire Avonti.