Ask Solar Sandy

I heard about Solar Sandy on 550 AM. I called her and set an appointment. She provided me with a quote and information on the process. She explained her background and her theory on why she selected the number of panels and what the target for production will look like. I have a background in Solar Sales back in 2014. Since then, a lot has changed. She provided me with information suitable to my need and so we went with her plan and signed the contracts to get this going.

I debated between 4 and 5 stars based on one thing: The radio ads say you won't have a payment for one year. For us, this was not exactly true. We do have some payments now that it is up and running (This week). I inquired from Sandy on this and she explained that she created a savings which reduced our monthly bill. The savings was equal to a bit more than our total first year of billing. I accepted her explanation but hearing those ads makes me feel like it is not 100% true because payments are made in the first year. I just have a years worth of payments saved from the cost of the unit.

Back to the positive. During my building of my unit from start to finish, I had some issues with the company selected to install. Mostly communication problems with them. When I had such problems I could simply text Sandy, day or night, and she would respond to me quickly and provide me with help. She would contact the install company and have them reach out to me in a timely manner. She gave me a name and number for a rep working with her on my project. That helped too.

When the install company (A Separate Review for them) had a problem which set me back a few months, Sandy helped me in this process. She had the install company pay for my first bill when it was due. She also sent my wife and I a rather generous gift card to make amends for the frustration of the delay in finishing the project.

All said and done, my project is completed and I am not on solar power. To be fair, some of the issues with the install were out of her and the install companies power (no pun intended). It had to do with getting APS and the County Inspector to be present for a change in my breaker box. That change also ended in a screw breaking which made the job incomplete. We had to wait a month and a half for the APS and Inspector to reschedule just to complete this needed step.

Over all, I highly recommend Solar Sandy. She has been good from start to finish and very encouraging. I plan to give a follow up review in one year from now to state how on track her planned system is for our family.

My experience with Solar Sandy was great! We decided we wanted solar but were not sure which company to go with....so many out there that come and go. When Solar Sandy personally came to my house, I trusted her right away. She took time to explain the process and offered to pay for our first two years of our solar loan. We also decided to replace our roof at the same time and were able to roll it into a very low interest loan. Additionally, we received over $25K in tax rebates that we used to remodel our backyard. Best of all, our APS bill has dropped to almost nothing (even when we had our Christmas lights on overnight during December and January). We are so happy that we went with Solar Sandy!

After over a year in the "solar sandy family", I must say, I'm extremely satisfied!  Our bills have been reduced to almost ZERO!  Even with my EV being charged at home, my electricity bills have stayed very consistent.  My ONLY complaint?  Sandy is unable to chase the clouds away (especially during Feb 2023) & allow the sun to shine!

Everything was great! Solar Sandy was very
informative about the whole process. Absolutely
no pressure or pushy sales tactics. Installers were
great. We could barely tell they were here. I will
always refer anyone Interested in solar to use
Solar Sandy!!!

This company has excellent service they really care about their customers.From the designs up to the installation Sandy has been very professional and knowledgeable. They will even monitor your monthly electric bill to check if you are getting the most out of your Solar panels and make adjustments if necessary.

I would definitely recommend Ask Solar Sandy

Our family is very pleased with everything from the start of the project to finished

Sandy and her team is great! Even through the pandemic, Sandy was able to Facetime and deliver that in-person feel during the process. After the job was done, I asked for a pipe to be moved and she got it changed immediately. I am excited to save money with her method. Love her story, and excited to see her business grow.

We used Sandy to install our unit Oct, 2020 and could not be happier.  From first contact to present, we are still receiving great customer service.  In the spring, when everyone was getting ready to turn air conditioners on, Sandy and her team sent out a helpful email with video to ensure we would get the most out of our solar system.  So glad that she did since I had forgotten about just setting the thermostat to one temperature and leaving it there.

We have had solar now going on 10 months and love it. Especially the service that Ask Solar Sandy provided right from the beginning. Sandy and her staff were informative and helpful in working with us to understand how our demand manager works with our home and the power company. Even 10 months later they let us know if they see an unusual spike in our demand and make sure that our demand manager is working properly and advise us of any adjustments to get the most out of producing our own power.

So, I heard their ad on the radio and thought I would try and see what they could offer.  I completed the information on their website, and in the section I could make a request I asked for an email with the information they came up so I could review and prepare when they called and went over my quote.  Never received anything back.  A person called back within a couple of days to schedule a video conference to go over the quote the had.  I asked for the quote to be emailed so I could review and prepare for the meeting.  Still, no quote.  The day before the meeting I received a call to tell me they would need to reschedule the meeting, which I understand that things come up.  I didn't know when I had free time for the meeting so they said they would call in a couple of days.  Two weeks later they called back.  I told them I never received the quote, they are now calling after two weeks to reschedule, so I wasn't interested.  It's sad because they were the first company I called about this service.

I spoke with Sandy and the call went well as she answered my questions. I gave her all the information she wanted and asked for the report she said she creates. I asked for it to be emailed to me to review, however, before giving me the report she wanted to meet with me in person to go over it. After my insistence to email it to me before meeting with her, she agreed to email it to me to review before our meeting. We scheduled the day and time to meet at an agreed-upon​ Panera Bread two days after our phone call. I rearranged my schedule to make the time for her. My wife and I showed up on the day and time agreed upon. However, Sand​y did not, nor did I receive the report she committed to emailing me. While at Panera Bread I called her number and upon speaking with her assistant in her office it was told to me that our meeting was not on her calendar and that she does not email reports prior to the ​meeting. I was met with resistance upon stating that Sandy agreed to email it to me to review prior to meeting in person. It is now another day and have heard nothing from Sandy or her office and realize now that she does now seem to have the integrity of the person that I want to do business with and would caution anyone who hears her on the radio to be aware that she may be a no show if you meet her any place other than your home. She prefers to meet at your home and does not want to give you the report she talks about until she meets with you, I guess she doesn't believe we can understand it, so she has to interpret it for us. I suggest if you do try to do business with her that you get the report prior to meeting her so you can review it and form questions to ask her if and when you meet her. She likes to say that she is only educating others, however, you may find, as I have, that her approach is only the way to get into the door of your house. Although she comes across very believable and has a good story, her integrity is questionable. I would not waste your time with her.

We Love Solar Sandy! She is always willing to address and questions or concerns that we had and even have now, after our install! That is so hard to find! She has and still continues to treat us like family. In previous purchases for our home, once you purchase the product and it service, you never see the salesperson again. This has never been the case with Solar Sandy! We are grateful that we went with Solar Sandy for our solar. Give her a try! She never has the "pushy sales pitch". She truly cares about people and saving them money!

Very happy with Sandy, she came and explain everything about solar. She took her time to answer all my concerns and questions.  Very professional and knowledgeable about everything solar!! thank you for taking you time with me .