Arizona Tile

If you're taking a hands on approach to a remodel I highly recommend coming here for perusing slabs/countertop options.

Really cool main office layout with windows to the slab area. I was enticed and excited that I saw the exact type of granite I'd been looking at online prominently displayed.

Rep who approached me had extensive knowledge of offerings and educated me a great deal in a brief period of time.

Company seems to be well organized with extensive online catalog of virtually all stock (exact slabs) pictured for review.

Really appreciate this type of operation.

I'm really giving Cynthia, who helped us, 5 stars! Arizona Tole is THE place to go tile of any kind. If you've ever looked for countertops/tile, you'll know how overwhelming it is. Cynthia was great, honest and knowledgeable. We Came home knowing what counters we were getting.

Beware of Metropolis Dark Quartz Slabs - We recently built a semi custom home in Scottsdale and the builder contracts with Arizona Tile.  Of all the Quartz in our 5,000 + sqft home, only our Metropolis Dark quartz slabs for the kitchen island needed to be approved.  When they showed us the slabs I complained about multiple large sections of the slabs that had thick milky spots that I did not like.  But the warehouse gentlemen who was showing us the slabs told us not to worry because those areas would get cut off during the install process.  Well, those areas did not get cut off.  They look awful.  AZ Tile refused to do anything about it as did the builder.  One of the slabs also has a very large, and noticeable dent in it.  AZ Tile claims that this is normal and pitting and is part of the look.  This DENT is definitely not normal pitting.  You can see it from across the room.  People comment on it all the time and ask what happened to our counter.  A home inspector we hired before closing on our home commented on it in his report as well.  Not impressed with AZ Tiles lack of integrity on this one.

I'm an Interior Designer new to town and needing great resources. I'm working on a new build and picked all of the tile and flooring from AZ Tile. Called because I needed samples pulled and was lucky enough to speak to Paige. She was amazing, professional and completely on her game!

It's one thing to have amazing products but to have above and beyond customer service takes it to the next level. Thank you Paige!!!

This place has a huge inventory. Quiet friendly and helpful staff. Bought extra for my project as a just in case. Easy return on the unopened boxes. Not real happy with the restocking fee I was charged but I would go back for my next tile project.

Soooo much to choose from!!!  Beautiful colors and designs, they have everything!!to
Great staff.

This review is for AZ tile location in Scottsdale.  Nianna was so nice and helpful to check for the quartz size for me.  Unfortunately, the warehouse for the slab is in Tempe,  and the guy who handles the slab at Tempe location was so unhelpful.  He's kind of lazy to help to look for the size what i am looking for,  bottom line, he didn't want to help at all!

My husband and I have stopped in the Arizona Tile showrooms in both Seattle and Scottsdale and each time we walk out saying how kind and   helpful everyone was.  Each person we dealt with was informative, patient with our questions and very, very helpful.   On our recent visit to the Scottsdale showroom, we were greeted by Gabby and she helped us with several selections.  Her customer service skills are tops!!!  
The showroom is beautiful and allows you to see many selections installed which gives you a great idea of how it might look in your home.  They are generous with samples too.  Highly recommend Arizona Tile!!!!!

Thanks to Zach my friend and I had a better understanding of the materials. Great place when you need quality product and assistance trying to narrow down your options

Ever meet someone at a business and they went out of their way to help and guide you?  I have an awesome experience today at Arizona Tile in Scottsdale..I was greeted by a female associate with a warm hello and can I assist you with a smile that was genius..Ms Cynthia Cruse is that woman...she has no idea how much she helped me with my kitchen remodel..she was patient, informative and truly friendly   I highly recommend Az Tile in Scottsdale and please ask for Cynthia..Janelle

Remodeled our home during Covid and they were so easy to work with at Arizona Tile. Used one of their showroom ideas for our bathroom remodel.

This one wasn't as big as the other two we visited. Still, really nice place and the samples were complimentary. The other places charge, which we understood. Still trying to match up what we have, had no idea tile shopping was so exhausting. The sales staff were really friendly and helpful too.

We have relied on Arizona Tile numerous times over the years for tile projects around our home.  Here are a couple of pictures of the kitchen backsplash project we just completed using AZ Tile product SL-Cottage Melange, 9/16 X 9/16, and Antique Linen grout.

We were VERY pleased by all the various showroom staff that helped us shop for tile, and check many samples out to see how each different product would work in our space.  The order desk was also helpful and accurate in completing the order for our installer.

We are very pleased how the different colored tile squares pick up and reflect/refract light.  

We love our "new" kitchen!

Went there..... but it was closed.  Nee hours were posted on door. Wish I'd known before driving there.

AZ tile has such a great selection.  The staff was very helpful, especially Sarah who was there to help me day after day as I kept changing my selection.  I would highly recommend AZ tile if you are looking for any kind of tile, stone or quartz

Their selection is next to none.  Friendly staff.  I was able to take samples home to what worked in our home.

Fun afternoon spent with my friend who was shopping for countertops and  flooring for her new home. Staff were all very helpful and knew their stuff. The huge slab of rock countertop material was impressive and was arranged by price. They hand you a map so you can wander around by yourself and try to decide. Then we headed for the nearby flooring show room and they have every kind of flooring laid down so you can really get a feel for how it would look in your home.

Selection was good, we had an appt and no one was available to help us. One gal was super nice when we entered, but when questioned another gal, she was very rude. Maybe she was overwhelmed. I do want to point out that while we were browsing they were playing heavy metal music over the speakers! It was horrific. Maybe some nice jazz while people browse, but totally inappropriate to play aggressive music in a business like that.

We were directed to visit this location to pick out some granite by our home builder in Prescott. They are very busy but everybody was so helpful and I want to personally thank Jillian and Keith for working with us to select multiple slabs of granite.Since we were there, we decided to check out the tile showroom as well and we were helped out by Olivia. We were mostly just wandering around but Olivia kept checking up on us as she sanitized the store. She's very polite and a great representative for Arizona Tile.

This place has the largest selection of flooring and counter top options. They helped us to pick out our counter tops and gave us great insight on the differences  in the types of stone. Would recommend you start your search here.

My first review of a 'building supply' category business - woohoo!

We went to Arizona Tile over the weekend to select the granite we're going to use in the kitchen and bathroom of our condo.  My boyfriend was given the name of this place from our contractor... I guess it's the kind of place that is open to the public but they don't have prices for the public - only for contractors who then quote you their price.  Kind of weird, as I'd never been to a place like that before, but I digress...

We walked in pretty clueless and walked out with a list of granite names that we liked.  The staff was extremely helpful, especially Mike who educated us on the lay of the land (or warehouse in this case).  I think we're going with Venetian Gold in the kitchen and Rouge du Roi in the bathrooms (if we can afford those choices).  

They seemed to have a huge selection and they actually make a fresh copy / map of where everything is located either daily or weekly.  We looked around their tile section as well and they have some beautiful tile!  I recommend checking out Arizona Tile if you are decorating or even thinking about it.

I have never replaced or had counters installed before, so this process was a first for me. A friend recently going through a remodel recommended this place. I walked in and Jennifer took me through the showroom to start gathering ideas for what I liked and did not. She was really good at listening to what I was looking for, and helping me narrow down my choices. They also provide samples that you can take home.

Side note: if you are specifically looking for slabs and you have small children, find a sitter and do not bring them. Kids under 12 are not allowed in the slab showroom. They do have a small kids area, but it is not supervised and would not work for smaller children.

Once we decided on the design we liked, it was time to pick slabs. Jennifer let me know that what we wanted was not in stock in Scottsdale, so we would need to pick them out in Tempe. My husband took that part of the job and placed a deposit on two slabs - which our fabricator went and picked up for cutting and install. If you do not have a fabricator, Arizona Tile has a list that they provide.

We had a great experience and something that seemed daunting actually turned out to be straightforward and fairly simple. We are loving our new counters!

I had the opportunity to work with Ahnja last week, and she was fantastic!  I had one day to pick out fireplace  tile, 3 bathroom renovations and kitchen backsplash.   I was overwhelmed with the choices, but when I showed Ahnja a few inspirational pictures, she quickly gave me the look I desired!  She worked within my budget, and went way above and beyond by answering my last minute panic texts!  Ask for her if you need help in the future!!

I love the selection at AZ Tile and, as a Kitchen & Bath Designer, often send my most descerning clients over to see Erika. She does a great job helping my clients to select materials and I've always gotten great feedback from them on how knowledge and attentive she is. The granite countertops in my own kitchen are from Arizona Tile and I love them! Thanks to Erika and Arizona Tile for taking excellent care of me and my clients!!

My wife and I had a marvelous experience at Arizona Tile yesterday and today.  

Renee was the person who helped us and WOW did she make it easy to get it done.

We have a brand new home with five bathrooms,  a huge kitchen, laundry room and several areas that needed extremely detailed tile work.  Renee just nailed it!

Arizona Tile rocks and so does Renee!

Came into this store to cost out some new flooring for our house they had a great selection however the customer service by Amanda at the front was so rude and off putting we walked right out. We asked her a question regarding install and she acted like we were an inconvenience to even be in there. She turned her head right away and talked to the other lady working there immediately after. Clearly she was done answering any questions we had. Not that she even helped us i the first place. To many other options out there. Won't be back. Hire better front desk workers.

Yesterday, Sarah worked with me make final choices for our bath remodels.  She was patient, knowledgable, and quickly knew the colors I was committed to.  It was a delight working with her...she never made me feel as if I was taking too long to decide!  I finished all my choices with her and am looking forward to seeing them installed in our home.

What you see is what you get. I was told they don't special order. Sales gal thought I wasn't a serious buyer so she rushed through her sales pitch to get rid of us, when in fact, I have an immediate budget of $15k - $17k on just tile for my total gut renovation (just tile, does not include labor). When she did engage, she only pushed one brand of tile, even after I expressed that it was the wrong color and didn't come in the size I was looking for. *Side note - Hey lady, I don't care what you did at Lowe's for all thoes years. Stop trying to impress me that you worked there. Doesn't matter.

Gave business to Emser Tile. Way better selection. Way better customer service.

Someone is always available to help you and they will assist you as much or as little as you like.  Easy to get samples and I have been in many times.  As many showrooms are the complete opposite experience it is nice to be able to visit Arizona Tile and they have received much of my business.

First time shopper. I called ahead to see if they had a tile I needed, Anatolian Marrakesh Grey mix, that I'd seen in a decorating magazine. They had it! A nice rep named Clay rook my order. The price was Great! I came in the next day to pick up and a nice worker, Dave, loaded it for me.  Friendly and kind, he even helped me check the boxes to make sure all 125 tiles were intact (they were). That was So nice of him to take time to do this. I was impressed by him. My experience here was totally positive.  I would recommend them.

Walked in feeling confused and overwhelmed and walked out elated and certain of my tile choices.  Jessica Stevenson provided much needed guidance and expertise as my husband and I perused the myriad assortment of tile choices available at Arizona Tile.

Jessica spent so much time with us and seemed happy to do so. She was able to answer all of our tile questions as well as give insight into design choices that would capture just the look we were seeking.

What a terrific experience!  Thank you, Jessica!

As a contractor I always appreciate the extra effort and level of care in communication that goes on between ARIZONA TILE staff and my customers and our team. April and Cindy have always been exceptionally helpful along with their entire support teams. Thank you again for all you do and take care of us and our customers

The order desk staff is soooo wonderful to deal with.  I have ordered and picked up tile a number of times at the Scottsdale order desk, and they are super efficient, have a great attitude, provide excellent customer service and are a real pleasure to deal with.  They have great prices and of course a great selection of tile.   Love these guys!

As total neophytes to remodeling, but with hours of DIY, HGTV, etc... watching :), my wife and I thought we knew what we were doing. We drove to every stone place in the valley (I think) and after nearly giving up we went in to AZ Tile and happened to get the pleasure of working with their slab manager, Curtis Simon, and what a relief. We explained that we really liked a material called Titanium but more than one fabricator mentioned they did not like to work with it due to the difficulty with the Mica in the stone. Mr. Simon calmly smiled and said he had something he thought we might like and showed us a granite called "Blizzard" which we loved. He was such a pro and we cannot be happier with the result. I honestly think that the kitchen remodel went from a "nice" refresh to a completely amazing, knock your socks off, WOW kitchen. The granite is absolutely the focal point and added so much appeal. We still get compliments and I tell all my friends about the experience.

John D. At the order desk in Scottsdale was friendly and helpful not only in person but over emails as well. He helped with coordinating another location pickup, a return of some damages tile and many other items during a 4 bathroom remodel. Appreciated the friendly help during a stressful time!!

Brian at AZ Tile, helped us with our current bath remodel, great products, service and price.  We purchased our kitchen granite from them last year and were very pleased.

I am a little disappointed in AZ tile right now.  They were helpful in selecting the tile.  I placed more order and have gone back twice to pick it up.  First attempt was Friday, but they were closed for the holiday, understandable...I guess no Black Friday deals.  The second was on Saturday they state their hours are until 3pm.  I showed up at 1:30pm and their order desk closes at 1pm.  According to the girl at the front desk it is all locked up and nobody can open it so I can get my order.  No where was I notified that their order desk closed at a different time than their showroom.

Arizona Tile is fantastic! I just moved to the area and went in without an appointment or designer. Cody and Curtis Simon, salesperson and slab manager respectively, were excellent in every way, fun to work with and efficient. I found my slabs after thoroughly enjoying touring the slab room. The showroom is clean, wonderfully laid out and they will happily provide you with samples to take home. I had a problem with my first fabricator and they were patient and helpful as I hired a new one. I can only imagine how many people and projects they must work with and on. But each person is given focused, expert attention by a friendly and knowledgeable staff. Arizona Tile is simply wonderful.

More tile and stone than you can possibly need and great service. They let us return over-ordered quantities too. Recommended.

Normally, I would give a higher rating because the service in the store is good as well as selection.  What a nightmare with product we are using from Arizona Tile.  Our remodeling contractor is trying to put over 300 pieces inside a niche area of our shower.  The product in my mind, was not packaged correctly.  We spoke with AZ tile and they said it was correct.  Really, what person wants to put over 300 pieces in a shower niche piece by piece? Where is the mesh backing so you can install it as one whole piece?  We had it in our other bathroom niche and it was a piece of cake.  Poor guy took over 2 hours to arrange on the thin set.  Now, let's hope it sticks, unlike before when the first try it all fell apart.   Make sure you inspect purchased product, so you can question installation before you take it home.

Unique situation.  I did a whole house remodel with the assistance of a designer and a contractor. I purchased two types of quartz for countertops.  One was a new product that I used in the kitchen and all bathrooms.  The day that it was installed in my home I noticed several "dimples" throughout the slabs measuring anywhere from 1 to 3 centimeters in circumference and several millimeters in depth.  The imperfect surface marks that were expected were present, however, these depressions clearly looked "unnatural".  When the designer (who has done business at this store for many years) approached the store manager, Jason, he referred the matter to a VP.  The answer back was that any depressions should be expected in this product.  The company did offer to replace the kitchen island with another slab, however, the cost to me of finishing the product as well as removing and replacing the slab was prohibitive.  I spoke to Jason myself and explained that I was looking for no compensation.  However, I believed that a quality issue had arisen because these depressions were present in no 12 x 12 sample in the store, nor were they present in any smaller sample that I had looked at.  I would have selected a different product had I seen it on a sample.  Also, no employee made my designer aware.  Also, when the contractor purchased the slabs, it was not necessary for him to sign off on the product noting that any irregularities should be expected.  I simply told Jason that I refused to bear the additional cost of replacement, however, I would expect that in future, buyers should be shown samples more indicative of the product and be made aware of what to expect.  Jason told me that he would prefer to speak to the company VP again.  Although I refuse to give detail on this social media, the company responded by making the situation right and retaining me as a customer.

People are very helpful...the best part is they let you take as many samples as you want with no charge.  Our installer recommended them and we were impressed with their customer service..

This morning, my contractor suggested I purchase pencil to trim the limestone for the fireplace hearth I'd hired him to refinish.  I went to f&d, but they did not have the quality/aesthetic match I was seeking, so I made my way to Arizona Tile with sample limestone in tow to achieve the perfect look for my new fireplace.  I was pleasantly greeted at the front door by a most knowledgeable Arizona Tile specialist Cyndee Smalley.  She patiently listened as I described my project and goals and then -- Boom! -- she presented the best solution possible.  Rather than use pencil, I decided to take Cyndee up on her brilliant suggestion involving my contractor cutting the tile on an angle and using sealant to bring out the natural color of the stone.  Simply brilliant and just the look I had hoped for!  I know where I will head when I'm ready to remodel my kitchen.  Thank you, Cyndee and Arizona Tile for a wonderful shopping experience!

These guys carry a vast array of colors of granite. Probably none more complete in the entire valley. If you have a hard-to-find color, most likely Arizona Tile will have it.