I first met Al several years ago, we had just moved into a new home and the dishwasher wasn't draining so we called the home warranty company. They sent out Al, he took a good look at the drains and said it wasn't a plumbing problem, but rather a problem with the dishwasher itself, probably the drain pump....spent some time and effort to show me how well the drain was functioning etc. I've danced with the home warranty folks before so I was ready to pay him his trip fee, he said no charge, I'm not going to charge you if I can't help you. Right then, I knew I had found my plumber so I kept his card. Flash forward several years, hadn't needed a plumber when suddenly my water heater starts to die. I have a plumber! Called Al, he gave me a quote over the phone as to the approximate price and worked me in the next day. Everything was itemized and the bill was just under the quoted price. Three months later, one of the plastic fittings on my water softener (from one of the big plumbing co.) cracked and started spraying water...of course it was just out out of warranty...I have a plumber! Al came out and instead of replacing a plastic piece with another plastic piece (said he could, but wouldn't do in his house), he built the fitting out of copper, should last forever. I'm just waiting for the other fitting to go. When we recently changed our Game Room into a real office for my wife, he came out and closed off a drain and water lines that had gone to the bar....no drips in his solders, top notch! Al is personable, honest, and really cares about doing the job right. If you need a plumber (and at some point you will) give Al a call. Then, you will have a plumber too!