Description

AAA Ajax Pumping Service is a family owned and operated septic pumping and cleaning company. Since 1959, we have offered premium pumping, cleaning and inspection services for Phoenix, AZ, and the surrounding areas. We are dedicated to providing our residential, commercial and industrial customers with premier cleaning and inspection services. With routine pumping and scheduled service dates, you never have to worry about your systems getting backed up. We want to ensure that our customers systems are running smoothly and fluidly. Our pumping and cleaning services include: Septic tanks Cesspools Sump pumps Grease traps Sand-oil and car wash pumping Leaching areas Waste water treatment plants We also service and inspect sump pumps to make sure that they are in working order and pumping efficiently. We can provide all of your septic tank, grease, trap, sand trap and sump pump needs. We accept all major credi

HISTORY

Established in 1959.
AAA Ajax Pumping Service is a family owned and operated septic pumping and cleaning company. Since 1959, we have offered premium pumping, cleaning and inspection services for Phoenix, AZ, and the surrounding areas. We are dedicated to providing our residential, commercial and industrial customers with premier cleaning and inspection services. With routine pumping and scheduled service dates, you never have to worry about your systems getting backed up. We want to ensure that our customers systems are running smoothly and fluidly. Our pumping and cleaning services include: Septic tanks Cesspools Sump pumps Grease traps Sand-oil and car wash pumping Leaching areas Waste water treatment plants We also service and inspect sump pumps to make sure that they are in working order and pumping efficiently. We can provide all of your septic tank, grease, trap, sand trap and sump pump needs. We accept all major credi

Reviews

Brenda B.

3/23/2023

I have been using AAA Ajax Pumping Service to pump our septic tank since I purchased my property 19 years ago. I spoke with Dawn on the phone. She was extremely pleasant and she worked with me to schedule a convenient date/time that worked for us. Their technician was friendly, knowledgeable and extremely helpful. Don't believe the negative reviews you see about this company online! We have always been pleased with their service!

Chris G.

01/10/2022 12:00:00 SA

Called to get my tank pumped early last week. Tanya took my info and said she'd call me back. No call back. Went with someone else.

Cody G.

8/31/2021

I needed a tank inspections asap for mortgage lender and they squeezed me in right away....Josh was extremely helpful in explaining everything to me about my septic tank. I have used Ajax before for septic pump outs and will continue....they are the BEST!!

Carol K.

1/21/2022

These people are the Pros - They were always prompt and responsive, scheduled me for service quickly, technician called ahead as promised, showed up right on time, very skilled with all the best equipment to do the job with and reasonably priced. I recommend them highly.

Michael D.

11/06/2020 12:00:00 SA

I recently used Ajax pumping service to pump my septic tank. I can't say enough good things about this company. Very professional and reasonably priced. Damien, the gentleman that came out to perform the work was prompt and professional. As a business owner, I highly recommend using Ajax!

Stacey H.

7/25/2021

The BEST customer service!! Dawn!!... Thank You for always being so nice!! And Joshua, I appreciate you too!!! I just had to come on here and share!! Thank you for being you!!!

Kristie M.

11/13/2019

I was hesitant based on previous reviews but my experience with this company was great. My neighbor had an appointment already booked. I called & they were able to squeeze me in on the same day. I had another appointment booked with a local company but was waiting almost 3 weeks That's a long time if your septic tank is gurgling. My appointment was between 11am-1pm. Josh showed up right at 11am and they had already completed my neighbors house. Josh was great!! Turns out we needed more than just a clean out, we need a repair. Unfortunately that's not something that this company can do but Josh gave me a lot of great information, wrote a very detailed invoice for the repair company, gave me a referral for repair company and was very thorough in explaining to me what was going on with our system. I will absolutely use them again.

A V.

4/19/2019

Ajax did a great job for us. They arrived when they said they would and showed up in a timely manner from the time I first called them. We will be using them in the future.

John R.

12/19/2019

From my first phone call to schedule an appointment to the pumping out of my septic tank AAA Ajax was a pleasure to work with and I recommend them without hesitation. On the phone Dawn researched online records for my property and helped me figure out what kind of tank I had and where I most likely would need to dig to prepare for the pumping out. Juan arrived as scheduled and was very thorough in his work. He spent a great deal of time using several different tools to get the stuck lid off the tank so he could pump the tank out completely. This company is great and you will not be disappointed with their service.

Danielle M.

1/14/2015

We had them pump the tank today. The service man had a terrible attitude such that he spoke down to us and spoke over me. It was disappointing because I would have liked to use them to do additional work being as they had become familiar with the property. Now, I have to search elsewhere.

Onto the next bad incident with AAA Ajax... when I called the office to pay the invoice, (I needed 3-4 minutes to go get the card) the office gal told me that I was holding up the driver's day but yet she couldn't even tell me how much my bill was.

While this may sound small, it was an overall sentiment of not being able to communicate nicely with the customer. It breaks my heart that this still exists out there! Sorry AAA Ajax, you were an epic fail!

Cory M.

3/26/2018

We have used them for years. Had a septic overflowing on Saturday and was told they would be here between 11-1 on Monday. They called and said they would be here in 25-35 minutes around 11:30. We said great. The office then called and told us he had another appointment and wouldn't be there until 2:30 or 3 at the earliest. I run a business with scheduling and she was extremely rude about it. I got the feeling she was trying to squeeze someone in ahead of us. If I had known they were going to be so late I would have called someone else. In fact Reddi services was able to get here quickly. Pretty sad that a long relationship has to end this way.

Bobbie F.

3/27/2019

My neighbor is selling his house and had AAA Ajax come pump his septic tank. What a stench! The exhaust vents on either side of the truck spewed out the most nauseous fumes. We live on a golf course and I'm sure the golfers were not pleased with the smell either. I just had my septic tank pumped 3 weeks ago by another company and there was no obnoxious smell permeating the entire neighborhood. Other neighbors have had their systems serviced by other companies and there was no odor. Will not recommend your company to anyone.

Oz F.

06/02/2017 12:00:00 SA

I am extremely happy with the service we received, from the scheduling receptionist who made sure I knew what charges could run to the tech Shawn that came out to do the work! He was prepared with the correct tools and truck to get the job done on the same day and in a timely manner. Thank you I appreciate the professional service!!

Louis M.

2/24/2016

I had a great experience with this company. We needed a septic inspection completed for a short sale and they fit us in on our last day of due diligence. The issue was that we had to locate the tank, and once we did that we discovered that it was only about 1'6 deep but the cap was halfway under a concrete walkway, and the cap was seal with concrete. On top of that, there was a water pipe running right along where an impact hammer would have to be used to break the concrete seal, at an angle. Though the initial suggestion was to reschedule (we did not have time for this), I helped dig to speed the process up but Juan did the lions share of the work. He stayed, it took quite a few hours to even get to the point of inspection and we ultimately got the certification.

Tara Z.

03/04/2017 12:00:00 SA

Not sure why there are bad reviews here. We had an emergency sewage issue at our home. Dawn called me right back and Josh was right on time two hours later. They were both very helpful and hopefully we will never have to use their services again, but would highly recommend to anyone.

Jeanette P.

11/12/2014 12:00:00 SA

Had an emergency issue last Sunday and because we had them pump our system out a few months ago, we called them first. I left a message, stating it was an emergency and I have yet to receive a call back.

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AAA Ajax Pumping Service Inc