Description
For quality home services for plumbing, HVAC, sewers, and more, look no further than Rozga Plumbing & Heating Corp. They are the leading plumbing and heating company in Milwaukee County and have been delivering trustworthy and reliable home solutions since 1981. Their extensive offering of services includes pipe repair, sewer line servicing, water heater replacement, furnace installation, drain cleaning, and much more. Backed by a 100% customer satisfaction guarantee, their bonded and insured team is focused on providing their customers peace of mind during their stressful situations. They even offer 24/7 emergency availability for those last-minute problems that absolutely cannot wait, meaning they are there for you whenever you need them. They are an A+ rated company by the Better Business Bureau and boast countless rave reviews. Contact their office today to schedule your next service!
HISTORY
Established in 1981.
In 1981 W.J. Rozga Plumbing Company was started in the home of owner Bill Rozga. Before long the business had grown beyond the confines of a home based business, and a move into a rented space in Wauwatosa became necessary. By 1989 W.J. Rozga Plumbing Company became Rozga Plumbing Corporation. Growth steadily continued and in 1997 we purchased and moved into our present location on a one acre property just South of Greenfield Ave. on 113th St. in West Allis, always wanting to stay local to our customers.Today, Rozga Plumbing & Heating Corp. can satisfy the needs of residential and commercial customers in all aspects of Plumbing, Underground Sewer & Water. This diverse nature sets us apart from others in the business and allows our customers the ease of dealing with one contractor in a turn-key style of completing their projects.We service all Metro Milwaukee, Waukesha, Washington and Ozaukee Counties.
ABOUT BUSINESS OWNER
Sam Gillis was hired in 1991 as Rozga's first plumbing apprentice, and then the team of two began to grow. Sam delivered a positive attitude and unwavering commitment to mastering the trade, building relationships, and constructing high-level teams over the next two and a half decades.
Help is on the Way is not just our tagline; it has been an earned reputation for emergency service and is what brings our neighborhoods together in referring Rozga Plumbing when they need us most.
It takes small family values to succeed in business, and we cherish and live by those every day. Our Rozga Plumbing family of coworkers has grown greatly over the years, one by one. We enjoy seeing familiar names and are proud to know we have grown along with their families, having worked for their parents and grandparents over the years.
SERVICES
Emergency Services, Drain Cleaning , Pipe Repair , Backflow Services, Garbage Disposal Installation, Gas Line Services, Leak Detection, Sink Repair, Water Heater Installation, Bathtub & Shower Repair , Faucet Repair , Toilet Installation , Faucet Installation, Garbage Disposal Repair, Sump Pump Installation, Sink Installation, Toilet Repair, Water Heater Repair, , ,
Reviews
I love this company, even though I'm a child. My dad works here and he's Matt K, and he's my dad. I love him. Highly recommend.
The service provided by every single team member of the Rozga team was professional and the quality excellent. We were in a very tough situation with a sewer back up issue in our basement and they responded quickly with support through a touch situation. The excavation of a 46' long 12' deep trench is a lot of dirt and the clean up was good. We have been so impressed with them that we are going to have them do our annual heating/cooling service needs.
I had them come and do a quote to install a shower, sink, and toilet in my basement. They were about $4,000 above all competitors. Very high.
I needed my tub unclogged and had exhausted my know how and before I went ahead and made things worse, I called Rozga Plumbing. Thank God I did!!
Shane arrived ahead of schedule and was able fix the mess in less than a half hour. ( I would like to think all my hours of work this morning helped but I know better). He was knowledgeable and pleasant. The cost was very reasonable and I now have a working tub again!!
Thank you Rozga Plumbing for the quick, excellent service, I want to say that they are highly recommended by me and will be spreading the word.
2 hour window is really annoying. Anyway, very personable and workmanlike, might be there right fit for your needs as long as you don't mind spending $160/hr for 4 hours.
Kate T.
02/04/2015 12:00:00 SA
Quoted me over $500 to fix a faucet that was leaking and the technician was over 1 and a half late and wasn't very clean. Felt like I was getting taken advantage of.
Lauren A.
10/03/2019 12:00:00 SA
We had a terrible experience with Rozga. To start things off, they showed up at 8am when our time window was not supposed to be until after 3:00, when we were home from work. Then, after about an hour, we were told that there was an issue with the main line and that we would have to wait for the city repair crew. We were charged $170 for zero work being completed ($70 for a service charge, which we were happy to pay, but $100 for work), and with no timeframe or follow up in terms of when we could expect repair. When we called the next day to speak with a customer service representative, we were told that we would get a call back after the weekend. No one returned our call or made any effort to follow up or remedy the situation. Overall, we were extremely unhappy with the lack of customer service with Rozga. We would have a difficult time recommending them to anyone looking for plumbing services.
I'm surprised by the previous reviews on Rozga plumbing and heating. I have recently used them and have only great things to say about them. I never had any issues with the office staff when I went to schedule an appointment and / or inquire about some of the issues we were having in our home. Our service provider, Matt S., was very professional and spent a lot of time over the course of two visits to explain what the issues we were having in our newly purchased home were caused by and how we could fix them. We had a slew of problems - leaking shower, corroded fixtures, low water pressure in the kitchen faucet, and a weird loud buzzing noise that could be heard outside the house when we turned on the hot water. Matt looked at our shower and explained that it wasn't a plumbing issue, but a tile issue - the previous owner used the incorrect grout causing water to seep through into the kitchen below. We were told by other contractors we had come through after Matt suggested that was the problem and they all said the same thing - wrong grout used. We appreciated Matt's honesty and the fact that he spent time with us explaining the issues. Thank you!!
Not only do I give them a most positive review...I also want to thank them for coming out on a busy day and taking care of a hot water pipe that broke. From the moment I called in to the office until the plumber left (after fixing the pipe), I felt that they cared for their customers and would solve my problem. The plumber, Matt, had a great attitude and kept me updated as he worked. Thank you Rozga for helping us out. I highly recommend them,
Carol S.
05/06/2013 12:00:00 SA
Do not call them for troubleshooting. We were charged $300 for nothing. We also could not even apply this amount to an A/C unit. Very rude office staff. This company is supposedly run by a Christian owner. I think not
Cindy K.
04/02/2019 12:00:00 SA
We had Rozga Plumbing help us with a drain clog, it was from the house to the street. They did a great job so when we wanted new toilets we called them again. We got to choose whatever toilets we wanted and they got them. They brought our chosen toilets to the house and had them installed them all in a few hours. We didn't have to lift a finger. The tech was friendly and cleaned up everything. Thanks Rozga.
Rozga has fair pricing - despite certain reviews that have zero idea what upcharge really is.
Techs were great, on time, courteous and knowledgeable. Quote was fair and they even finished under quoted amount - even after we added a couple of small projects on (replace 2 under sink spigots, re set a toilet, etc)
It's really nerve racking trying to find a contractor for my home's needs. I'm glad I found a plumber I can trust! Will call again if needed (hopefully not though!) ;)
Thanks again Steve and Brian @Rozga !
And our tech too! (I wasn't home so I didn't get the name)
Craig G.
02/03/2012 12:00:00 SA
Am going to update my previous review to a 1 star due to the following.
Recently experienced furnace problems so I called a different HVAC company because of the issues with Rozga with my water heater (see previous review). New HVAC company informed me that my Trane furnace that Rozga installed was not wired properly - the Trane furnace is a 2 stage furnace and Rozga wired it so that it would only go on low heat and the high heat/high fan didn't work. In addition, Rozga wired up the central humidifier into the furnace incorrectly.
I was shocked by how expensive Rozga Plumbing is. I was charged nearly $1300 for replacement of a basic hot water heater at a duplex I own. Their trip charge is ridiculous. I will never use them again.
I emailed Rozga on a Sunday at the end of January and was happy to get an email response the following day. I explained what I needed and was advised by a supervisor to send a picture and I did right away. I never heard back even after sending up a follow up email to that supervisor and voicemail to the main number. After weeks passed, I decided to go with an independent plumber. I find it unprofessional not to return messages from a potential customer. Luckily, I did not have an emergency request.
I needed the valves under my kitchen sink re-plumbed because the previous people who remodeled the kitchen had the sink so tightly on top of the values that they could not be turned. Arnie at Rozga re-plumbed the valves and made the operational. He returned the next morning just to ensure that there were no leaks as we had to wait 6 - 8 hours to turn the water back on. The pipe glue needed time to cure. He also repaired the sink faucet so that it now rotates without having to use 2 hands to push it side to side. He was very efficient and did excellent work. I am very happy. I don't know if they are more expensive as it is almost impossible to compare, but the work was absolutely done well and he did not waste any time. I will call them again if i need additional plumbing work.
As I typed in their name to get the phone number for an upcoming project I saw how poor the reviews were - how can this be?
After seeing the stellar reviews on Angie's List, I began using Rozga this year to complete some plumbing projects. I was very impressed with the professionalism of the office team and the technician. The work was done well and although there were a few obstacles it was completed on time and on their estimate. I am using them again for an HVAC issue.
Hopefully this gives a little more balance! Everyone is quick to give the bad review but it does not necessarily give the full picture.
I called Rozga Plumbing and Heating looking for a quote to install an additional outdoor water spigot at my home. The woman who answered the phone told me the plumbers were busy and that they would call me back. No one ever called.
We had a gas leak on the supply valve to our stove. Rozga sent out two service techs to repair it and within hours after they left I could still smell the leak. I called again and they sent Matt S. who instantly identified the issue and repaired it quickly. Matt S. Is probably the most professional and courteous service tech we have ever had in our home. He restored our faith in Rozga. When you call, ask for Matt S.!
I have always received EXCELLENT service from the Rozga team. Our family have used them many years for any plumbing issues/needs we have in our home. They just finished installing a new water heater today, and the communication between the office and the service guys with us has been perfect. I feel there prices are very fair and I will continue to use them, and I always recommend them to our friends and family in the area.
Phenomenal service and expertise. We have had the plumbing team and the HVAC team do work on our house and the finished product is impeccable. I believe you will pay less when it is done right the first time - risk of call backs or complications or hidden fees from other companies. Great local, family focused company that is worth the money.
After finding out that our ac went out only 1 week after bringing our newborn home we were treated fantastic by Rozga Plumbing and Heating! My husband came in contact with the general manager Sam thru his job and after he explained our situation he sent out Ben within an hour! We had already been working with different companies who were jerking us around on price. We had explained to him that we were obviously looking for the best deal like everyone wants and we didn't want to be jerked around for 2 days on price. We wanted the best price out of the gate so we could move forward to keep our newborn comfortable in the heat! Ben came out and gave us his best deal and beat his competitors!! Not only that but the following day our ac and furnace, which we also needed, were installed with no hassle!! I would recommend Rozga Heating to anyone in need of plumbing or heating! They are no nonsense and a great bunch of guys to work with!!
Everything you'd like home service to be. Polite, pleasant, informative, on time, call ahead, patient, thorough. Great value - $126 for a furnace tune-up.
LaShonda H.
06/06/2023 12:00:00 SA
During the home inspection it was recommended the Palmer valve be serviced. As this is something that newer homes do not have, I trusted the recommendation of the home inspector on who to call. Usually I like to get a few bids but in this case, went immediately with Rozga. I sent a request online had a call and was informed the best case and the worst case when the technician would visit. I was very helpful that it would be the best case as that was save me tons of money, time and the headache of having the basement floor drilled.
I like how you are informed via text and a phone call that the technician is in route. The text even included a picture so I would know who to expect at the door. Matt, a super friendly plumber was at my service. I shared the detail of what was uncovered during the home inspection and Matt like me hoped for best case in what he would find. After about an hour of work, it was the best case. Matt was able to loosen the Palmer valve so it would function properly. He showed me how over time I could check to see if it was in working condition too.
Thank you to the Rozga team for top notch service from start to finish. The text with the picture of the technician was truly an exceptional touch.
Since 2/2012, we've had Rozga install a power-vented hot water heater, a pressure assist toilet and just last Monday, a high-efficiency furnace. Jeff G. has always been prompt, courteous and professional. The techs that did each install were also very knowledgeable and answered any questions that I had. Chris S. and Nate R. spent hours installing our furnace to ensure that everything worked correctly. This being on an 85 degree day with high humidity! When Chris had problems connecting up to our new WiFi thermostat, Jeff came back and spent 2 hours troubleshooting and on the phone with Honeywell to get our thermostat connected. It turned out to be a network issue. I would highly recommend Rozga to anyone!
I had a very good experience with Rozga. I had a laundry list of items that I thought needed to be done. The plumber who came out, Andy, talked me through whether I needed to do some of the repairs or not. He was certainly willing to do them, but he did give me his professional opinion, which I greatly appreciated.
And when he did fix some of the items, he did an excellent job. I'm pleased with the quality of the work.
I was able to schedule an appointment that worked within my timeframe quite easily. Next time I have plumbing related repair needs, I will definitely call them back.
We had a great experience with Rozga! We had an issue with our sink plumbing. We had a clog that even a snake wouldn't get out. A Rozga employee came out and fixed the clog for $168. He was efficient and I thought the price was reasonable. When my husband was remodeling the shower, we encountered an issue. We called Rozga and explained the issue. They told us it would cost $900 to fix OR we could go get a $40 part from a plumbing specialty store in Milwaukee that they told us about. We got the part and fixed the issue ourselves. We will always call Rozga for our plumbing and heating needs. They clearly put the customer first.
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