R Hale Plumbing

Hopefully you'll read this BEFORE letting Richard Hale into your house.  He might be a decent plumber (decent at best) but he seems to have his kid do the work and his kid (also named Richard) has virtually no idea about how to do a good job and clearly has no pride in his work.  

I used him because my father-in-law had him do a small job.  Richard Sr. had to return several times to  fix the shotty work his kid did.  Both bathroom P traps were mounted below the joists so the drywallers wouldn't have been able to install (picture 1).  One main run from the first floor to the second stuck out of the hole and into the hallway by about an inch and a half and the best he could do was cut the floor?  (Picture 2)

I had some plumbing supplies at the house and was going to return them only to find some were missing.  I asked him if he took them and he stated he hadn't but upon pressing him, he offered to pay back.  My guess is he sent his kid back to fix the work and he decided use the products I purchased from H.D. (the receipt was even in the bag)

The worst part though is that he never shows up on time and never communicates! Why? I skipped a bunch of family weekend events to get my bathrooms ready for him after he yelled at my wife that he would be there to complete the job and stated don't call or text my anymore, I'll be there.  NOPE, never showed, never called or sent any follow up.  I understand that people get behind in jobs, I've been there, but you explain to people why, it is just the right thing to do.

Even though he's done about 1/3 of the works he's only going to reimburse us $500.  He's a complete waste of time and an utter disappointment.  

The only good news is that I've learned how to do plumbing and will never be at the mercy of a crackpot like Richard Hale.  Stay away!  As other reviewers have stated, I'd give him a negative star if I could.

THANKS FOR NOTHING RICHARD!

I will give Richard Hale a minus one star for his ineptness as a plumber. He installed three toilets, for which I paid him, which he got from Crown Plumbing, all three jobs were horrible and each had to be reinstalled at additional cost to me.
Two leaked badly onto the rooms below each, and the third rocked every time someone sat on it. One leaked so badly that around a quarter to a half inch of water surrounded the toilet. I had to pay competent plumbers
to redo the bad work that Hale did. Now I have another problem with his
badly installed toilet, a bolt is loose and the toilet rocks.
Hale also is a very dishonest man. He tried to charge me to install
a dishwasher which I was going to purchase from Home Depot until
a friend told me that installation was free from the store.
Hale's work has been a nightmare for me!

Please do not use Richard Hale's plumbing.  He listened to what I wanted, and then went ahead and did it the cheapest, fastest way. Then he refused to make changes, and caused a headache by allowing his plumbers to do as they please.  Very disappointed in his service, quality of work, and ability to make the customer happy. Stay away!