Fennig Plumbing & Heating

I recently bought my first home and know next to nothing about home ownership beyond writing the mortgage check.  Right after I purchased my home, I asked another company to come out and do a regular maintenance on both of my furnaces (the home is a duplex).  That company was more concerned with locking me into a contract for yearly service and coming up with their list of expensive repairs for one of the furnaces.  Since I had purchased the home from an HVAC tech, I was suspicious enough to think something was up.  The husband of my coworker is a general contractor and I asked him to recommend someone so I could get a second opinion.  He quickly recommended Louie, saying that Louie always does everything right the first time, and now I can't say enough good things about Louie.

Right after I received the dire news that I was living in a death trap because the one furnace was supposedly a fire hazard, I had to go to Australia.  While I was out of the country, and never having met Louie, he came over and looked at the furnace for me to let me know what was the real truth.  I remember being in Sydney on the phone with Louie and thinking that he really could take advantage of the situation if he were so inclined.  Instead, he came over, looked at the furnace, let me know that all of the things that this other company had said needed to be changed were completely unnecessary (that was almost four years ago and the furnace has never missed a step) and did this all free of charge.  Needless to say, I have only used Louie since, for both my HVAC and my plumbing.  He always returns my call, is there when he says he will be or lets me know he is on his way, and never tries to sell me something I don't need.  He is very good about showing me what is going on, and always explains things in a manner that is easy to understand without insulting anyone's intelligence.  Louie is responsible, dedicated, honest and personable.  It is so nice having someone you can trust.  Highly, highly recommend him.

Based on an earlier review, I decided to contact Louie and ask about a shower and faucet install. He was prompt with returning my call and I made an appointment for him to come take a look. He was very professional with the assessment and talked me through a few scenarios what might happen removing the existing parts and during the install. The job went smoothly and he finished the same day. He had all the parts he needed in his truck to complete the work. I would definitely recommend him to friends and family if they ever need repairs. I am a happy customer and am enjoying my new shower!

Louie Fennig replaced our old failing furnace & air conditioner back in 2005 one cold October day. Fast forward to Decembet 2021 and the furnace stopped working. One call to Fennig Heating and Louie was on his way to our house at 7pm! He accurately diagnosed the problem and got the furnace running with a little work-around. At 10am the next morning he called back to let us know that he had the replacement part in hand. An amazingly quick visit - and before noon we were back to 100%.

I highly recommend this amazing service company.

5 Stars for sure!