Robert S.
12/01/2021 12:00:00 SA
Steve is a rockstar. My sump pump had been running much more than usual for this time of year, so I contacted the Village utilities and they came out to my house to check on things. After doing some minor evaluation, they came to the conclusion that I had a leak in my main water lateral. I would be responsible for the cost. I contacted Steve and he immediately began troubleshooting things over the phone. He then came out to my house in a very timely fashion and ran EXTENSIVE testing including a pressure test on the entire system with very sophisticated equipment. He discovered the problem was actually in the street and I am not responsible for it. Steve was kind, direct, knowledgeable and professional. He saved me tons and I am extremely grateful. I would recommend Steve with enthusiasm. Thank you Steve!