Their business practices have changed. I DO NOT RECOMMEND THIS PLUMBING COMPANY. I've used Blessing's Plumbing in the past and had always been satisfied. They were prompt, did good work and were fair. Well, I don't know what happened between then and now, but my last experience with them was the worst I have ever had with a contractor.
I asked someone to call me, no one ever did. The technician was late. According to him, the woman answering the phone, Martha, got my name, phone number, and the name of my neighborhood wrong. He had not been informed properly of the work that I requested and immediately told me that he would have to charge an additional $150.00 to crawl under my mobile home. Before even looking at my issues he attempted to push additional costs and memberships fees on me. I had to remind him to put booties on his muddy shoes when he entered my home, he tried to tell me that I did not have a leak even though there was clearly water puddled under my home and I had watched it drip recently while the shower was running. After wasting more than 2 hours of my time, he couldn't figure out the problem, couldn't fix the problem, tried to tell me that the problem was my piece of crap toilet (his words) and tried to sell me a new one, he permanently scratched and ruined the toilet, broke my marble threshold and left the bathroom a mess.
Then he attempted to charge me more than $500.00 for the pleasure of the company's and his ineptness. When I refused he went outside to talk to his boss, something he did several times while at my home. He came back with a charge of $239.00 and told me that if I didn't pay it he would be fired and also promised to come back at no charge with a camera and try to figure out the problem. He told me that the woman at the office, Martha, was probably thinking about the upcoming holiday and that was why she wasn't paying attention and had unkind things to say about his bosses as well as other plumbing companies while he was in my home. I paid under protest and was then informed that he did not have the camera and suggested I call the office to schedule him to come out another time. Once he left I called the office, only to find out that they were already closed for the holidays and according to the answering service, would not be back until the following week. This was 3pm on the Tuesday before Thanksgiving.
No one ever called to reschedule the plumber or send someone out with a camera. I've left multiple messages and spoken to the office twice and have been summarily ignored. The last time I called, the woman who answered the phone hung up on me. This is the most unprofessional, poorly handled, and upsetting experience I've ever had with a company like this and I guess I will have no choice but to report them to the proper authorities and pursue legal action to cover my losses.