Smart Plumbing

I hesitated calling a plumbing company that I didn't recognize; you know, a big name plumbing company. But after calling one of the big names for a quote, then calling Peter at Smart Plumbing to compare, the hesitation went away.  I had to give him a try.  He called when he was on his way, came well within the two-hour time frame he promised (unlike other service companies who give a four-hour window) and his pricing was REASONABLE. He explained what he was doing and didn't mind me hovering over him to watch and learn. While he was here I remembered a few other small plumbing issues. He fixed those for me, too.  Thanks very much, Smart Plumbing!

I have nothing but great comments for this business. They were quick, professional, and reasonable. If you need plumbing work done, it's smart to go with these guys.

Our hot water heater went out and Peter came over the same day I called.  He offered to check the elements on it, but based on the age of the heater (14 years) he recommended that we replace it.  He came back the next morning with the new heater, installed it, cleaned up and took away the old.  Peter was friendly, professional and very responsive.  His prices are very fair and I will definitely be calling him with any future plumbing needs.

I called Smart Plumbing the morning of 1/18/2021 left a message with the receptionist.  Peter called me back within an hour and asked what was I experiencing.  After listening, he responded I can help you with that.  Peter gave me a window of 12-2pm and arrived 12:04.  Peter want me to see him without a mask from the bottom of my front porch steps so I would know who was coming in my home.  Presented me with a card and pen of his business.  Peter then placed his mask and booties (shoe) on and entered my home.  We talked through the events of my issue (timing, what I've done to try and restore, questioned if any other problems, and what exactly was I experiencing).   He quickly started to share best practices with me on how to utilized my kitchen sink (disposal) to ensure it operates optimally.  He explained what was causing my slow drain, had a more thorough look, and begin to talk me through what needed to take place.  He gave the quote for repair and efficiently completed the work.  No mess, no fuss, just good wholesome work.  I would recommend Peter to help with your plumbing needs.

We had an emergency (self-inflicted) late on a Monday night. We're new to the area, so it's nerve wracking to find help in your home without the benefit of a previous relationship or friends to ask. I sent the request for service to 5 plumbers on Yelp. Peter was the first to respond (@ 9 PM), and said he could be at our house 1st thing in the morning. He quickly diagnosed our problem, explained the issue, and made the repair. For a very reasonable price! It's nice to know we now have a plumber for future projects. I highly recommend Smart Plumbing.

Peter has been to my home more than once to help with plumbing issues and he's great! After getting quotes elsewhere, he's the most reasonable and his work has not yielded any issues. First time he came out to research why my water bill had doubled in coming months with no extra water usage in home. He figured out there was a broken pipe between the house and the street. Fixed that and now there isn't even a sign on my lawn that it happened. And then today he came back and I had a honey to-do list for him. My kitchen faucets water pressure had diminished, my guest bathroom toilet was hard to flush, and my kids bathroom tub spout would release water when on shower mode. He was in and out in 30-40 min, fixed all issues and that was that. THANKS PETER!!

Peter is very professional and efficient. He was able to fix my water leak problem in a short time and charge me a very reasonable price. He is very responsive. I am glad I found Peter. Highly recommended!

Peter responded quickly and scheduled the job exactly when I wanted it. He called ahead of time to let me know he is on the way. He is very diligent and has a great attention to detail. He repaired a cast iron pipe toilet flange and installed the new toilet. He cleaned up the job well. I would definitely use him again.

I contacted Smart Plumbing solely based on the Yelp reviews and I'm glad that I did.  Peter came out and replaced a very old, leaking, corroding hot water heater.  He was very professional and did a wonderful job.  I will definitely use him again for future plumbing issues.

I called Smart Plumbing to see if they could re-route copper pipes from the floor to the wall for a double vanity in a guest bathroom. Peter came the next day. He gave me a 2 hour arrival window and was here well within that timeframe.  He's friendly and knowledgeable and got the job done pretty quickly. He came back the following day to complete the job once we had done some sheet rock work.  I really don't have any way to run a comparison as far as price. Seemed a bit high but I feel he provided a quality service.  Great job and I would highly recommend him.

My monthly water bill tripled in price. I called smart plumbing and received a call back within 30 minutes. Peter came out the next day and evaluated the situation. He explained the differences between repairing and replacing my main waterline very clearly. I chose to replace the main water line. The entire job was done in less than half a day.I have to say this experience was the best I've ever had with a contractor of any type. Peter was very professional friendly responsive and did a great job. I will never call another plumber! Highly recommended.!

Peter was quick to respond to my inquiry when we discovered a challenging leak in our bathroom. He arranged a time for the following morning, was on time, and quickly diagnosed our issue. He took the time to educate us on the issues and needed repairs and did a great job for a great price. I think Pete & Smart Plumbing will be our go to plumber from now on!

Called in for a water heater leak issue.  Peter was able to confirm a same-day appointment to replace the outdated water heater.  He c further asseded other plumbing issues and made recommendations as necessary.   Very fair pricing with top tier service.  Very professional, knowledgeable and courteous.   Great plumbing company.

I had one toilet that wouldn't flush.....one toilet that also needed repair....it was easy scheduling and fair pricing

Peter was fast and efficient at replacing my kitchen sink faucet and even tried to help me troubleshoot some other issues in my house that i needed addressed at a later date . Peter also called back quickly to give me a quote . Will use again.

I had a water leak in my basement that was an emergency. I had to completely shutoff my incoming water outside to prevent further flooding.

It was hard to find an available plumber that worked in Lawrenceville. Extremely grateful that I was able to get a hold of this professional plumber on short notice

Called them up them and few hours later Peter was at my house. He did an assessment, gave me a quote and finished up in less than 2 hours.  He did a great job explaining to me the process. Fixed he problem to specs with a very good price. I finally had running water again without any leaks.

Highly recommend hiring Peter/ smart plumbing for your next repair job

Peter is an excellent plumber! He's responsive, reasonably priced, fast, flexible, and knowledgeable. We were able to get an appointment to fix a leak in our laundry room rather quickly. While there, he tested our water pressure and discovered that we had another leak in our crawl space. He fixed both leaks without issue. I highly recommend him.

Peter was very friendly, professional and fast. I sent him an email late Friday night not expecting a reply but to my surprise he replied and stated he would be able to come out the next day between 12-2. He called when he was on his way and arrived at 1230. When he arrived he was already prepared with a mask and shoe covers without me even having to ask, which I greatly appreciated. It only took him 10 mins to fix my issue and his prices were extremely affordable. I will definitely call Peter again for any future plumbing issues I may encounter and would 100% recommend him to all my friends and family. Thank you Peter. You're the best!

Peter did an amazing job. He was professional and friendly. The garage disposal was replaced in no time and he left the area cleaned up. Will definitely use again for any plumbing needs.

Excellent service and arrived on time on the same day service was requested. Having problem light could not be ignited therefore no hot water. Peter found thermocouple to be defective. He said 90% of the time that was the main culprit for old water heater and he replaced the thermocouple. Highly recommended!!

Peter is very professional, knowledgeable, honest, and efficient. He thoroughly explained what was causing the problem I was experiencing with the septic ejector pump, and quickly handled it.  I will call him for all of my plumbing needs in the future, and highly recommend him.  Thank you, Peter!

Peter was able to give me an online quote in less than an hour for two problems. Although planned for next morning, he had a cancellation and called me up. I just bought my house so 2 things turned into a few since I had him here. Up front with costs as he went and cleaned up after himself.  Also showed me where the main shut off valve was located. Good to know. I highly recommend.

He gave me a 4 to 6 arrival time. Called before arriving at 4:30. Figured out the garbage disposal was bad and had a new one on the truck. Cost $345 installed. Peter pointed out a few other problems that need to be fixed. He's very friendly and professional. Peter knows his business. I will definitely use him again in the future. Recommend.

Peter is hands down, THE BEST plumber you will find in the area. I called him to discuss fixing two leaking bathtub faucets in two separate bathrooms and he was able to come out the next morning to take care of my issue for a very reasonable price.

I also mentioned to him that I had a water knock in the pipes and he told me that the regulator on my water line into the house was not the right size.

He came back the next day and took care of that! Peter is courteous, prompt and efficient in his work and never once did he try to sell me on spending any more money than I needed to.

In fact, I have two water heaters in my house that are roughly 14 years old (a couple years past their life expectancy). I discussed options with him and he told me to wait until they start to fail then I can replace them with a newer, more efficient system. Other plumbers and contractors have tried to talk me into getting them replaced now.

I promise I will not use anyone other than Peter for my plumbing needs and I strongly urge you to do the same. He will save you a lot of hassle and money!!

Shower valve replacement.  

Great service at a very reasonable price.  Was able to schedule an appointment the day after initial call for the time that worked best for me.  Peter was on time, and gave me a courtesy call prior to his arrival.  The job was completed quickly and the quality of Peter's work was excellent.  Highly recommend.

Had an emergency with our hot water heater. Over 13 years old and it just broke down one morning. Called Smart Plumbing and had suggestions and quotes within an hour and a new gas 50 gallon tank at a great price installed later that day with a one year agreement for Peter to return for any issues and a 6 year manufacturer warranty on top of that. He took out the old tank and disposed of it and installed the new one for us and then reviewed everything he did. Peter thank you so much for your help, advice and hard work. In addition he drove all the way back out to our house when I thought I smelled gas just to ease my nerves. Turned out to be nothing but he was polite and thoughtful and made absolutely sure there were no leaks or errors. Would definitely recommend him for plumbing needs and I'm sure we will call again should any other plumbing issues arise!

I requested the work via the Yelp app at about 3am, which is when we noticed a leak in our garage ceiling. He was available that same day and arrived on time. He spent about 5 minutes just asking me questions to diagnose the issue, before he started any work, which I appreciated. He explained the process to me as he did the work and made sure he pointed problem areas. He was very thorough in checking all possible causes. He even went a step further and walked my backyard to see if he noticed anything odd regarding the septic tank...which was completed unrelated to the call.
There was a $39 service fee, which he informed  me of before he arrived. He replaced a bathtub overflow and had to pull off some damaged sheetrock in the garage ceiling to diagnose and test the repair. The charge was $90 so I paid a total of $129. I'd assumed the service fee would go towards the repair, which is common experience for me, so it was a surprise when it was itemized as a separate charge from the repair work. However, he was so thorough and accommodating that I felt the $129 was well earned. If work and service were average, I would have gave a 4 star rating.
My only issue was that he did not wear a mask. I made sure I had a mask on and was aware of my distance. With covid, wearing a mask to customer's home is an additional courtesy that I think all service techs need to adopt. I did not take off a star for that, as it is not a direct reflection of the work and would normally not be an issue, if we were not dealing with this crisis.
The leak has not returned, service was great, he made sure to replace his shoe covers each time before entering the house, he engaged me in an unrelated matter and I did not feel overcharged. I would use again but with the expectation that he would perform the work in mask, IF we are still dealing with covid.

Peter responded quickly and called when he was on his way.  His name was on his shirt to identify him and he immediately gave me his business card and a free good quality pen.  Direct TV service men make note!  They show up with no ID at all!
Peter was very professional, but pleasant and didn't mind my silly dogs who are nosey and love attention.  
He was efficient, cleaned up after himself and did a great job.  The final price was what he had  quoted me.  I will definitely call him again the next time  I need a plumber.  Don't hesitate to call him too!  Thank you Peter.

I consider myself lucky to have found a reliable, honest, and affordable neighborhood plumbing company.  Peter has helped in a number of areas, including resolving water pressure issues and replacing my water heater.  Peter always arrives on time, explains how things work, is up front with the costs of repairs, and provides honest advice and feedback.  Also, he is very thorough in his work and resolves issues quickly.  During the last visit, I was impressed with Peter's initiative to use proper PPE in the house and even in the garage.  Thanks Peter and Smart Plumbing.  I'll call you next time we need help!