Knockout Plumbing Pros

We had some work done by these guys @ 6 months ago. The work was done right with quick response time in an emergency situation. Today they came out for a leak which happened to be at a valve they installed on prior visit. I'm sure the freezing weather caused the leak and was not expecting warranty. They said it might have been a defective valve and replaced it at no charge.

The plumbing techs they sent were very friendly and personable even though they have to be exhausted after all the plumbing issues they've had to work.

If you need a plumber in this area, these are the folks to call.

I contacted them and asked for a time when they could promise to have a plumber at a customer's 2nd home so they could come down and be there. We had to wait two weeks. No problem.  It was a job of installing a tub to the drain and water lines to the tub.  Well they didn't show up or call for 2 days. After numerous messages,  they did call and had a guy show up on Friday.  He looked at it, got his parts list, and left saying he would return Monday 8/1. The tub was set in the bath area, no unpacking to do.  At 9 am Monday he did show up, installed tub and water supply lines to the tub. He left just before 2pm.  
Today we got a bill for his 5 hours. $4950.00 for hooking up a tub.  I called only to get an argumentative Megan. She told me 'they had to pull a permit'. I explained I had the plumbing permit pulled and paid for 3 weeks earlier. She then said the parts cost a $1000.  Well the bill shows parts on it and the cost of $350.  The same parts can be bought for $123.
She then said it was on the 11th floor and they have to pay insurance to cover them incase of any leaks. Well I also carry liability insurance, a million 2 policy,  and it doesn't me but $3200 a year.
Long story made short, they basically charged $825 per hour for putting in a tub.  Ridiculous pricing and they deserve to be called out on their unethical practices.

Pure trash operation. didn't get the job from us so called city about improper work of the other plumber. no work had been done just cleaning up the mess from the leak.
petty & unprofessional operation