Jim England Plumbing

I think this plumbing company is AWESOME! They work so hard to make sure you have great plumbing. We had an emergency at work with our plumbing, and Mike came out, repaired it, and was fast, professional, and even made us laugh with his funny personality.  He answered our questions. Jim England plumbing is even awesome on the price. Thank you Mike and Jim England Plumbing for everything.  Our whole office staff is very grateful!!! I would highly recommend this company.

Great customer service! They helped us last minute on a weekend when our sprinkler pipe cracked. Their expert advice really helped us save money on fixing the problem!

I would definitely recommend their services to others.

Horrible customer service! I called to schedule an appointment and was told they would be at my house the next day at 7:30am. The tech did not show up until 9:00am and seemed to be in a hurry. I told him we had already snaked our washing machine line but the water was still flooding out of the line. He told me that he would have to snake it again to make sure there was not a clog in the line. Once he completed the task he told me it would be $205 (service call) which I paid but was upset that he did not run the washer to make sure the problem was fixed. He left and told me to call if the line flooded again. Right after he left I ran a quick wash cycle and the line flooded again. I immediately called the plumber to see if he could come right back and was told it would be the next day. I asked if he was going to apply the $205 to the repair since nothing was fixed and was told that the money was for the first service call. WHAT?!? This morning I called the plumber, no answer. I texted the plumber, no reply. I finally had to call a different plumber (they offer free estimates/$0 service call) and schedule an appointment. I then called the office to complain and was brushed off like they did not care. WOULD NOT RECOMMEND! Get on Thumbtack and request multiple offers.

I was apalled with their pricing it cost $185 to change the batteries on our kitchen Faucet sensor.

Have used this company a few times and they've been great. We actually have gotten the same plumber so he's already familiar with our home which is nice. Def recommend

We are selling our house and the buyer requested a fireplace tech service our fireplace. That guy was not much use. Enter Mike from Jim England. He not only found the small leak involved, but removed two tiles without breaking them (thank goodness, I didn't have replacements). For kicks, he gave fixing the fireplace a shot and got it done in record time. While all this is going on, my 4 year old was pestering him with questions. He was not only patient with my boy, but entertaining and all around a pleasure to be around. I have more great things to say about my experience so far with Jim England (including JT, who bailed me out more than once), but it would be too much to write. I can't recommend them enough!

Call someone else!!!  Yes, he can fix the problem, but for a Master Plumber with 30 + years, he doesn't seem to know how to do basic plumbing quickly.  He will charge you for all the time he spends complaining how hard a fix is (it was tight, but my husband could have fixed it in the same time!!), taking bathroom breaks and going back and forth to his truck 10x to get 1 thing at a time.  Well that is how he works.  He comes to a 30 minute job and milks it for as long as possible.  Not trustworthy, what so ever!  

We were hoping to find our go-to plumber.  An overall nice person, who we could trust to be fair and honest.  This behavior/business practice is what gives trades people a bad reputation.  It is sad, because I have a lot of respect for trades and small business owners.

These guys are amazing!!  After discovering a root blockage in a pipe underneath our foundation, we called a chain plumber to clear it and provide an estimate.  That estimate seemed high, so we called Jim England Plumbing upon recommendation.

Our job, which involved jackhammering through concrete to replace the broken pipe and clearing the sewer main, was completed ahead of schedule and under budget.  Mike & Brad were absolutely professional, very knowledgeable, and ever-conscious of choosing the best access method with the least destruction to our house.  They were even fun to be around!

Give Jim England Plumbing a call for your next plumbing repair.  Pricing was fair, they're a local family-owned operation, and just all-around as good as it gets.  5 stars and 2 thumbs way up.

I had a Saturday call. They were quick, reasonable and did a great job!  Definitely recommend.

I used this plumbing company today , referred by Dave's handyman , I was very happy, Miles came right out and fixed a clogged main line and even went home to get his shop vac . I will definitely be using them again

Sharon Butts

The lady answering the phone was very unprofessional. Maybe try having someone who knows something about customer service talk to your customers.

I called for service at my daughter's house on Wednesday 7/12/2017.  I received a call on Thursday morning from Mike.  He was great and the pictures my daughter sent me showed me he did a professional job.  Thanks Mike.  I didn't give it 5 stars because I thought it was a tad expensive, but Mike did do a professional job.

Was a bit late in arriving but did go above and beyond to fix my needs and answer every question.  Clean and neat, and fixed a last minute issue without having to reschedule.  And was pleasant and patient when answering my questions the following day by phone.

Jim England Plumbing is the best there is. They have not only fixed my plumbing emergencies, but installed new fixtures as well. They are quick to respond and do excellent work. Can't think of any plumbers more knowledgeable and trustworthy. Don't hesitate to call them!

Terrible!  Please take my advice and do not use this company unless you like throwing away money. I was charged an outrageous amount, and the only thing he was able to do was unclog the drain!  He wasn't able to determine where the leak originated.  While on the phone with his coworker, looking for advice, i could hear the other guy laughing loudly. Then that same man called me the next day, confusing me with another customer. Totally unprofessional. To top it off, he walked around my house with his dirty wet gloves, grabbing the staircase, etc., and I had to follow behind him with a Clorox wipe.

Company came out quickly but were dishonest and not knowledgeable. Did not fix my problem, but still billed us like they had. We had to call another plumber out the same day and the problem was fixed immediately. Don't recommend this company.

Had a leak in the front yard. Fixed it in no time. He was recommended from someone on my neighborhood Facebook page.

Excellent and honest plumbers. Very reasonable prices. Came out quickly and did a great job. Will definitely use them again

Superb company, Jim England plumbing is my first choice for any plumbing emergencies and they have served us well helping fix issues with our 1980's home. Top quality work and reasonable prices which always match their quotes