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Reviews


Keith S.
Keith S.
07/01/2018 12:00:00 SA
Exceptional service. I called Saturday morning and the job was done by noon that day -- three men in two service trucks arrived.  The end bill was exactly the same as the phone estimate, the job was done right, the plumbers were professionals and polite.  Oh, they installed two new toilets and best of all, they hauled off the old ones.  Pleased from start to finish.

P H.
P H.
10/14/2015
Found out I had a massive water leak at the house, somewhere between the house and the water main. I called these guys around 1:30, they said they'd be right over. I asked how long? The guy said less than 30 minutes.... they showed up in 15! Amazing.

Turns out Gibby's is a father son team, both licensed plumbers, it was neat to watch them work together. With in the first few minutes the son Aaron, asked how I found out about them (yelp), and then offered a very heartfelt thank you for calling them. When was the last time anyone thanked you for going to them for some business?

The dad was very fun to talk to. I must have bored them with a ton of plumbing questions, I have a curious mind, and the dad answered and explained everything.

They quickly founds the leak under the driveway, and did the best they could to minimize the damage to the concrete. They cleaned up the job site and the only evidence left of their work was a freshly poured concrete patch.

My wife offered them some sodas, they in turn showed her their ice chest and offered her one!  They are a nice father son team, very friendly all around.

Arron called after he left with a quick follow up call. Amazing job!

David M.
David M.
02/07/2016 12:00:00 SA
I have used Gibby Plumbing twice and have been more than satisfied. Both times they were  fast in responding to my calls, very professional, polite and very reasonable prices. A very satisfied life long customer.

Jaime M.
Jaime M.
10/21/2017
very professional, courteous, they clean up the worksiite afterwards. they know what they are doing. they responded promptly and fixed everything quickly and well. they are my plumbers for life and i will strongly recommend them.

Teresa T.
Teresa T.
7/26/2012
I was impressed about how quick these people got to my home but was dissappointed in the amount the verbal estimate differed from the end amount. In addition, the owner wanted me to give him a blank check to cover the parts! Who does that realistically? Only advice I have is to get a written estimate first because you can not argue the price at the end. I'm a single mother of two and I frown on the fact these people took advantage of that.

David G.
David G.
4/23/2017
Very prompt response. Was able to assess water damage from our shower and was able to repair the damage on the spot! Very reasonable price considering the work that was involved along with being very honest in what work needed to be done. Highly recommend!

Hannah N.
Hannah N.
05/11/2018 12:00:00 SA
Nice people.  But they charged $185.00 for about 30 minutes work includes about $30.00 parts.  Ask them about the price of their work before you hire them.

Patricia G.
Patricia G.
10/08/2022 12:00:00 SA
It's not always easy to get a professional to Santa Teresa NM but they came by me, perhaps out of mercy.  I had a stopped up toilet that I tried everything with.  Honest to God I was ready to pull out the toilet and get a new one

Ally C.
Ally C.
07/05/2019 12:00:00 SA
I'm appalled by the difference in price from what was given verbally at the beginning of the repair than what is actually put on the receipt at the end! I highly suggest to get a written estimate before any work is started. We feel ripped off! We were charged over $150 in labor per hour and I WILL be sharing this on EVERY site that I can find to prevent the others from being taken advantage of!

Tristan Y.
Tristan Y.
07/05/2019 12:00:00 SA
I don't understand how hard it is to breakdown a certain price that is given that I personally feel is way overpriced. I'm not a plumber, so when I ask the question to explain I expect an answer. Not the excuse, It was a lot of work. Unacceptable! It was a one man job yet two others sat chit chatting back and forth of personal affairs the rest of the time. It was unnecessary and unprofessional. I will be doing my research and getting more quotes on the work that I was able to see done. I'm also never calling this place again.

German V.
German V.
9/28/2020
So I called Gibby and was able to get a lock on an appointment that fit my schedule. My backyard pvc pipe was cracked and needed a cap and seal. Loved the quick response and the upfront no nonsense tell it like it is. They only upsold if you knew the benefits and did the job quickly. If you want quality service with a reasonable price then Gibby is your man.

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