Awful. I rate one star because that's he minimum, but in fact I'd give Luke a 0. I paid him $400 to replace a leaking bathtub faucet. After replacing it, water was spewing all over the Hot water heater closet that night. He came back and fixed that, but the water continued to leak. Came back again and fixed that, but the new faucet never worked properly. Only 50% of the water goes to the shower, the other 50% blows through the facet. He never came back to fix this or secure the faucet to the wall and caulk it like he said he would. No responses to my attempts to get him to finish. I will have the $400.00 I paid for this disaster charged back to him as I have to have another plumber come fix this mess.