Brittany G.
01/06/2023 12:00:00 SA
If you want your personal belongings stolen, definitely call these guys! An electrician by the name of Johnathan just left our home after spending 2+ hours doing work for us. Per my husband, the electrical work was quality. What ISN'T okay though is Johnathan stealing things from our garage and blaming it on rushing. LSS: a kayak had to be moved out of the way for Johnathan to access the wall behind where it is stored. My husband used his drill to move this and Johnathan completed his work. Wanting to put everything back immediately after Johnathan leaving, my husband leaves the drill out. Prior to Johnathan leaving, my husband notes that his drill is gone and low and behold it's found in Johnathan's truck. He's cool about this initial encounter as it maybe could have been an accident since they do look similar. Oddly though, Johnathan has put our drill on the other side of his truck and notes that all of his personal equipment has his own initials on it. So you didn't intentionally take our drill despite knowing where you usually store yours and that this one doesn't have your initials on it? Interesting. My husband decides to chalk it up to a genuine error and tips the guy $20.
After Johnathan leaves, we start looking around the garage to see if anything else if out of place. My husband quickly notices that the battery on his leaf blower has been swapped out. This is especially jarring as the leaf blower was a full 2 car parking spots away in front of other items including a child's toy car. In order to reach the leaf blower, someone had to meticulously step OVER numerous things. There was zero reason to touch our leaf blower or any equipment the wasn't next to the wall being worked on. Furthermore, my husband doesn't use the smaller battery now attached to the leaf blower on this equipment because it dies sooner. For reference, a Milwaukee XC5 - the one left for us - costs $67 and a Milwaukee XC8 - the one stolen - costs $200.
Upon discovery of the swapped battery, my husband calls Johnathan back and asks him if he stole our battery. He immediately says he'll turn around and they can look through his truck together. He doesn't sound surprised, he sounds like he knows exactly what we're referencing. Several minutes go by and Johnathan calls saying he's back at our house. He just spent 2 hours here, but he isn't at our house. He's apparently 4 houses down. You don't recall where you just left from? Johnathan pulls up in to our driveway and has his bag out on the tailgate and low and behold, our higher capacity battery is riiiiiight there. He knew exactly where it was. He talked in circles about how he was just rushing and he has great reviews and yada yada. I have a video of his return if the authorities or any other suspicious customers would like to see it. He offers for my husband to go through his truck and keeps blabbing about how it was an accident. At this point, this was clearly NOT an accident. He sure did get out of here quickly once the drill and now battery were returned...
While waiting for Johnathan to return, my husband calls the office and speaks with David to alert him of the situation. After the battery was returned, we called David back to close the loop. David could not have given a shit less. He claimed Johnathan is his little brother and has great reviews and he has no reason to steal things because we supply all of the equipment. Dude, I don't know why people steal things any time, but it is super clear that this was intentional and David was NOT trying to hear that. He was sure to inform us they have a $300,000 a year business though and this guy gets paid $30/hour. Good for you? He kept talking in circles saying things sounded weird and yea, it sure does. At the end of the call, we ask for our service fee and the tip money back. David quickly agrees to this and sends us a Venmo for that total. Who knows what else is missing. At this point, we're probably still taking a loss despite having our service fee and tip refunded. We can get our stuff back when we figure out what else was taken though I suppose because when you call these guys out, you do get your belongings back no problem because they know what they've done.
You've been warned about this company. Should we find anything else missing, we'll be sure to alert the police as we should have done from the start.