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Copper Creek Electric

Copper Creek Electric


649 Crockett Dr, Lavon, TX 75166

Description


Veteran Owned electrical service company that specializes in great customer service while educating and serving each client with the safest and best option for them. Panel upgrades or replacement, LED lighting, remodels, landscape lighting, USB outlets, whole home surge protection. We do it all! We really believe that no job is too small or too big for us to handle. In fact, we take so much pride in our work that we have a 100% money-back guarantee. If you don't like it, we won't make you pay for it. We're that confident in our services and our staff. We work hard to make sure that we are reliable and affordable for everyone. At Copper Creek Electric we're happy to offer any electrical service that you might need. Feel free to contact us with any electrical request you might have. Here's some electrical services we offer: Repairing faulty wiring Upgrading electrical meters Repairing electric cables Repairing outlets Installing new lighting sockets

HISTORY


Established in 2014.
Licensed and insured. I've been working all over DFW as an service electrician for the past 15 years. I've had the opportunity to work for some of the best, after receiving my master license in 2010, I started preparing for the day I would own my own electrical company. I've learned over the years what works and what doesn't. Giving the customer quality service at a AFFORDABLE price. No upselling! No scare tactics. I would rather be a electrician you can trust and refer to friends and family then one who left you feeling taking advantage of. My business partner and lovely wife Kelly is running the office and I'm the technician you will see at your door. So you always know who your getting! Copper Creek Electric is a new company with old traditional values. Pay it forward!

ABOUT BUSINESS OWNER


Born and raised in Dallas, Tx. Graduated from North Garland H.S. in 1994. Attended Grayson Community College, served in the U.S. Navy aboard the USS John Young and did 2 tours over in the Middle East. Then joined USN Reserves in Fort Worth as a Navy SeeBee.
Attended I. E. C. Independent electrical contractors school - graduated 2004.

Reviews


Justin W.
Justin W.
11/22/2016
Hands down the best contractor I've ever used. I can't recommend Ben enough. Squared away. Straight shooter. Incredibly hard working.

We had to make some updates on an older house we bought that we need an electrician to go through and fix. Ben walked through all of the repairs that the home inspector recommended, clearly explained in layman's terms what he was going to do, and performed the repairs as promised. We were so pleased we had him come out a couple of weeks later to install 6 LED Can Lights, add a plug above our garage door motor, add dimmers to some lights, and install a pendent. Blown away by the final price, all in.

Matthew F.
Matthew F.
5/30/2020
Always a first class experience.  I own a remodeling and a real estate investing business and Copper Creek are my go-to for any electrical need.
Our most recent project was installing can lights, updating some outlets with GFCIs and installing light fixtures. Projects have ranged from quickly troubleshooting a tripping breaker to entire rewires.
Honest, reasonable, prompt, great quality and a pleasure to deal with.

Grace V.
Grace V.
10/17/2019
We were having issues with breaker  continuously tripping, Ben T. & his wife methodically went through attic to make sure it was not a short in wire from breaker to outlet and presented us with options on what we could do to remedy situation all within code. Both very pleasant to work with. Arrived as scheduled and true to the original rough estimate and also got military discount. We are pleased with results.

Britney C.
Britney C.
04/04/2017 12:00:00 SA
If I could give no stars, I would ...

We have been working with Ben the last several weeks now to update a few things in our new home. I was so excited to finally find a skilled electrician because as we all know, good help is hard to find. To my surprise and disgust, I was left extremely disappointed at the level of customer service and the rudeness mu fiance and I received.

Originally we reached out to Ben to add some outlets to add some security cameras, all went well in the end and we were so pleased with the work that we wanted to get more work done, specifically change out our main living room fan and add canned lighting.

My fiance and I scheduled with Ben and Candace to get our fan changed out. Mind you it is a fan that is on a high ceiling, over 20 feet, so there needs to be a specific type of ladder used. Come the week of our appointment we were informed that Ben had an accident and could not make our appointment. We completely understood and rescheduled a month from our original appointment.

On the day of our rescheduled appointment, we recieve a text message in the morning saying that he does not have the ladder that he needs to do the job. In the text he said the place he rents these specific types of ladders from was sold out for the day. To me that is an honest mistake on his part and we planned to reschedule the following week. However, along with changing out our fan he was also coming to give us a quote on canned lighting. We asked him to still come out to give us a quote on the canned lighted and all we get back via text message is 'NOT TODAY'.

That message did not make sense to me because we had an appointment with him, so why could he not come out like he was supposed to? So like any normal human being I text him back and ask why not today. We also expressed our frustration with the level of customer service given that we had waited over a month for him instead of finding a new electrician to do the work. We got a text back saying ...

This is Ben and I really don't want to go out of my way and drive out to Irving with a 250 lb ladder I have to load and unload. At this time we will respectfully decline and hopefully you will find another electrician who services Irving with the equipment needed.

Some may think you could appreciate his level of honesty, but I think it is so disrespectful from a customer point of view, especially a repeat customer. IF HE DID NOT WANT TO DO THE JOB IN THE FIRST PLACE THAN WHY MAKE ANOTHER APPOINTMENT WITH US TO DO IT? Why not 'respectably decline' and let us move on and find another electrician?

I don't care about the fan or even the amount of time we had to wait, it was just the level of disrespect I felt as a customer being told he really did not want to do the job after making us wait over a month.

Jarrett B.
Jarrett B.
5/22/2020
I had a pool heater that was not working and I thought it was an electrical issue.  After he did some troubleshooting it turned out to be some loose wires.  He also installed a flood light for me in a timely manner at a reasonable price.  I highly recommend Copper Creek Electric!! - J

Phyllis W.
Phyllis W.
05/01/2019 12:00:00 SA
Copper Creek Electric has been my to go company for the last couple of years. Their response time is usually within an hour. And they have always been honest and upfront with any of my repairs. Ben has always been very helpful and always letting me know if I'm up to code with things in my house. He replaced a outdated circuit board and had it done in a few hours.  Today Candace and Ben came out and replace some lights and fans that were taken out when my house was struck by lightning. They are both so friendly and easy to talk to and very professional. Ben even did some work that I didn't know that was needed in my attic. He is always looking after his customers. And to me that states professionalism of the highest degree.  You definitely will not be unhappy with any of their services they provide.

Abe H.
Abe H.
12/06/2018 12:00:00 SA
This has to be one of the most sketchiest and unprofessional business I've ever dealt with. If it were possible to give no stars then I would.

I was connected with Copper Creek Electric through the Home Depot Pro service. I just needed to get an electrical outlet installed next to a projector. Next thing I know, I get a text from a random number of when and where to schedule a meeting. Let me start of by saying that Ben was accommodating saying he could do the project. However, his wife, who I believe was the individual texting me was extremely rude. My appointments were delayed three times and I asked to have my estimate lowered for compensation. I requested multiple breaks from work to make sure I am present for the appointment. So I would say it's fair to ASK for a lower rate. I have not even gotten to the best part yet.

The reason I was inclined to write this review was a rude text that was mistakenly sent by his wife to me. It was intended to be sent to Ben, her husband.  I understand you are a small business, but try to at least act like you care for your customers. She basically cancelled my appointment and ended things there. I ended up getting the job done by someone else for 2/3 of the price.

Dan K.
Dan K.
9/18/2017
We've used Ben twice and are happy with his professional attitude, attention to detail and price. He is a US Navy veteran and it shows in his old school work ethic. 100% satisfied.

Catherine R.
Catherine R.
07/10/2018 12:00:00 SA
Just scheduled my third appointment with Cooper Creek and realized I hadn't submitted a review before now. I have found them to be professional and extremely courteous. Each time they have an appointment they have been on time and stuck to their estimate. It helps to know they are available for all kinds of electrical work and all size of projects.

Have recommended them multiple times!!

Mike D.
Mike D.
8/16/2019
Very pleasant experience from the appointment setup to the actual work completion.  Ben and Candace were very accommodating, trying to fit me in as soon as they could. When they arrived, Ben quickly assessed my issue with my dryer, and had me up and running in 30 minutes.  The charge for the work was very reasonable.  Just very honest people.  I have found my new go-to electrician. O

Daniel M.
Daniel M.
5/17/2019
Ben at Copper Creek Electric has been my good-to electrician for a few years now. He recently replaced five ceiling fans. As always, he and his wife do an outstanding, completely professional job. I could not be happier with the work his company does.

E D.
E D.
1/19/2017
Ben and Candace are a great team.  Courteous and professional and down to earth good people. I found a special on Angie's list for labeling my panel and testing all outlet and switches and there were 209 great reviews and I can  totally see why!  Ben and Candace took the time to answer all my questions and gave me detailed information that I so appreciated.  They were able to explain some of the mystery switches and plugs!  Ben gave me a broken down line by line estimate for must haves and things that would be good to have done but not critical. I am having everything fixed. Their prices are great!

Susie H.
Susie H.
06/07/2017 12:00:00 SA
Ben is a pleasure to work with and always reliable. Fair pricing and great work. Top of the heap electrician.

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Hours



Mon 9:00 AM - 5:00 PM

Tue 9:00 AM - 5:00 PM

Wed 9:00 AM - 5:00 PM

Thu 9:00 AM - 5:00 PM

Fri 9:00 AM - 5:00 PM

Sat 10:00 AM - 3:00 PM

Sun Closed

Location


Myers servicesc location

Manager


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