Compass Plumbing Solutions

We needed a bathroom sink drain replaced. They were responsive and reliable, able to come out soon after I requested services-so happy we found them!

Our hot water heater went out and we have a warranty company, American Home Shield, so they sent out All Points Plumbing. The quote we received was nearly $800 in out of pocket expenses. That's on top of the hot water heater and labor the warranty company was going to pay them.

I called Joshua to see if what All Points wanted to charge me was accurate. Of course it wasn't. Not only did he quote me a reasonable price, he also spoke to the warranty company to help me get a better reimbursement. He came and installed our hot water heater with no issues, plus saved us about $500.

For friendly, prompt and good service I highly recommend Compass Plumbing! We had a great experience. Thanks again!

This individual connected new gas lines with multiple leaks, smell of gas was noticeable, and he wanted to leave it that way until tomorrow.  Additionally, he was disrespectful, rude, and ugly to us while citing facts that were incorrect (like none of the work we had done before was permitted -- when in fact, ALL OF IT WAS PERMITTED).  I kicked him off our property.  He behaved unprofessionally, and worse, UNSAFELY, and insulted us.  Slamming tools around, etc.  Watch out for this guy.

Such excellent response time and very honest.  We have used Compass twice. Once during the holidays when we had a ton of family visiting and staying with us from out of town, and our toilets stopped flushing.  They came out right away and unclogged the plumbing after hours.  Then a few months later a similar issue occurred. They came out, cleaned the line out and scoped the line with a camera.  In the end they helped us figure out an issue we were having with our septic and enabled us to ultimately get that fixed too.  

I would use them again in a heartbeat!!

They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then an apology for forgetting about me. Interesting note: on Sat a man said opening tomorrow after 8 am. I responded sun or mon afternoon. Crickets. On Sunday I called again n spoke to a man who stated Monday calendar isn't set, but would be by between 1-4 pm. Crickets. 3 days later that aforementioned text apology. If I can't trust them to simply set an appt or call timely, then WHY IN EARTH would I trust them to do my plumbing? Being waterless is traumatic. Having a plumber mess u up mentally adds insult to injury. I waited, then just called a different plumber who actually SET AN APPOINTMENT. IM FURIOUS WITH COMPASS PLUMBING!